We bought a home this year that needed a floor makeover. We called Ace Flooring Co and spoke with…read moreGabriel. He kindly came out to look at the property and to give us a quote as well as discuss our options of Harwood and Vinyl. We decided to go with Hardwood and OMG his work is amazing!!! Once the floor was put in he stained a small part of the wood so I could decide on a color since colors can look different depending on the wood type, with me being an indecisive person this helped me so much make a decision. I highly recommend them, their work ethic is stellar, turn around time wonderful, and communication is great( they kept us in the loop and informed though each step of the way) and offers great pricing!!!!

Remodeling a guest bath, contractor recommended this place over in Mesquite…read more Was in and made purchases 3 times in the course of a month and was pleasantly surprised each time. Employees in the store were a bit hard to find (no one want to work anymore) but when we did have questions everyone we had contact with was knowledgeable, willing to go dig around in whse to find stuff. Checkout was easy and ended up returning a few items and that process was smooth as well. We will be back!

We had a terrible experience with this company. They cut corners and we ended up with more problems…read moreafter their work. There were at least 5 aesthetic things they did incorrectly, but they took so long to complete the job that I just wanted them out of my house. About 3 weeks later, all of the issues started coming to light. We called about the post-completion issues, and were told to "call licensed professionals about it." Which was interesting, because we were under the impression we had hired licensed professionals when we hired them to do the work. Buyer beware.

I went to DFW Flooring and met Mike Spitzbeg. He is a nice man who has lots of personality. Mike…read morelistened when I told him what I wanted and he showed me many options. He answered all of my questions. Picking the flooring was painless... I went with tile, new carpeting and new baseboards. The next step was Mike coming to my house and taking measurements and walking through the current flooring. This was a quick process, and he wrote the cost sheet up. In my opinion, the pricing was fair and I paid the required half up front. The job was quoted at 3 days but took more like 11 days. The crew was ran by Terrance Brooks. One thing I will say is important is who is in your home. You will be spending a lot of time with the contractors. Terrance and his crew were punctual and communicated with me well the time they were here. I had a great experience with DFW Flooring and Mike Spitzbeg! They really took the time to listen to my needs and provided a personalized, thoughtful approach. Even though the project took longer than originally estimated, Terrance Brooks and his crew did a great job!! The floors look Amazing and I am happy with my purchase and the experience I had with DFW Flooring.

In addition to being an expert in the flooring industry, Ryan Walker clearly has a servants heart…read more Ryan went above and beyond in assisting me with my commercial project. EXCELLENT service and pricing. Don't go anywhere else!

First of all, I love Master Crafter Tile & Bath! Andy and Alex are amazing!…read more I'll start by saying when I looked to do this remodel for my dad's bathroom I had a few companies that responded with similar and reasonable quotes... but I just really liked Andy. He seemed to be down to earth and honestly was the first one to reach out to me and was at my house on the same day giving a quote. Andy and Alex are fair priced, punctual, knowledgeable, clean (as clean as one can be during construction), respectful, creative and all-around great guys. They communicated everything (timing, cost, start, finish). They worked hard (even thru the weekend), stayed on schedule and they completed the project one day earlier than thought. How refreshing! Alex did a great job with his creativity in blending some of the floor material with the shower tile to break it up and give it some character. I appreciated his ideas. During the construction I was worried about our two fur babies, very curious cats. You know they get into everything. I was pleased as a pet owner, the crew made sure the cats did not escape. After I had paid and the project was essentially by definition done, but not 100%. I could've done the final touches (shower rod, touch up painting, cabinet knobs, sealing the new tile).... But Andy did return to finish and complete all of it. He also took out an extra 15 minutes of his day to install a new fan I bought for my bedroom at no cost, just being a nice guy. Thanks for going above and beyond! I've been ghosted by so many companies... after the job is done and they've been paid, all of the sudden it's like they don't know you. To say I'm beyond satisfied is an understatement!! I recently had a horrible experience with a large company and was completely put off so finding someone that I respected and liked, was very important to me. And honestly I'd rather give my money to a local small business anyway. I will be using their services in the future for any projects that I might have. It's hard to find companies these days that truly care, do things the right way, in a nice way and without being preyed upon financially. Again, REFRESHING! Thank you, Andy and Alex for making this remodel experience a good one. I can't wait to see my dad's reaction to his new and safe bathroom space. Melissa in Princeton Photos are before, during and after

The bid was substantially lower than others & I was hesitant, but I met with the owner, a vet, and…read morewas impressed with his straight forward answers and went with him. Andy, the owner, consulted with us throughout the remodel. In addition to the remodel, we had extra ceiling lights installed and, as can be seen in one set of photos below, where the previous owner had an out-of-place Greek column covering support studs, Andy recommended we just seal the area with drywall, which we did. My wife and I could not be happier. The job was completed in a timely and professional manner and we could not be more pleased with the final product. We highly recommend the company and now we are going to have them remodel our kitchen too.

To everyone that has helped me through this process, all I can say is that this is the most amazing…read morecustomer service EVER! Brenda, I knew when I called and you answered that I had called the right place! It's like I said when I called the store.....What took me so long?? And, Marty, thank goodness I was reading his mind but so glad to know he would have shown up anyway! He was fantastic in helping talk me through the process. Now, let me tell you how great Gustavo the installer is. Him and his team did the most beautiful job! They are all so trust worthy and not only did great work but cleaned up too! He communicated with me through every part, helping me save a little money while making sure we're safe and not going to fall through any floors. I am so thankful they were able to do the work so quickly! I would never want anyone else to do my floors! The staff all went above and beyond to make this happen for me and I could not be more thankful!

Installer were great, they did a wonderful job. Professional and fast…read more Office staff on the other hand, unprofessional, argumentative, customers don't have a say, she refused to tell me how much carpet I was paying for, and don't listen well. I'm not really sure why I did business with them. Won't do it again. They seem to always be on the defensive. My carpet is not the same as the sample I gave them but they insisted it is. She can't see the difference, clearly there is a difference but she doesn't want to see it. Oh it's like pulling teeth. Dry and brash. Oh I dislike people who can't accept when they are wrong.

We are very happy with our new flooring. We wanted to match hardwood flooring that was installed in…read more2010 to two more rooms. All American Flooring was able to find flooring that matched. The crew that did the installation did an amazing job. Our sales rep, Hamza Khan, worked with us to get a price that met our budget.

**All of All American's locations belong to the same unethical, family-owned company. Be sure to…read morecomb through reviews for all their locations before committing. Beware they pressure clients to modify bad reviews.** Warning! All American Flooring knows how to look like friendly flooring experts, but it's a sham. We've done floors before and got second opinions on AAF's project. A professional flooring company will prep and level your subfloor and correctly install new flooring on top. AAF does none of this, and tries to pass off shoddy workmanship as legitimate, which renders their warranty worthless. They tack on fraudulent charges if they think they can get away with it. When we pulled up our new floors two months later for repairs, we discovered AAF had added at least $626 in fraudulent charges: plastic sheeting that was missing and $500 of imaginary grinding. AAF does no leveling/flattening, but failed to mention this until after installing our laminate in rooms with low points of up to 1/2". *Installing on a subfloor that is not flat will damage the new flooring, so professional companies do not do this.* AAF said in particular they do not level wood subfloors, but they were also unknowledgeable in basic flattening, like sanding, shims, or extra underlayment to even out the floor. AAF insisted our floors met their standards, and they could not do better. Our project manager said if we wanted flat floors, WE HAD TO HIRE A SECOND COMPANY TO DO THE FLATTENING! (It was standard flattening. The company that did it was surprised ours could not do it for us.) AAF also installed everything incorrectly. Floorboards separated. Stairs were crooked with visible gaps. An incorrect transition piece was installed. Excess glue was pushing up the floorboards. All of these problems and more were present EXCEPT the board separation (which appeared just after) when AAF inspected our floors four (4) times and told us they met NWFA standards. Boy, they tried hard to convince us their shoddy workmanship was fine. I wish I could share everything I recorded, because it's hilarious. Their tactics included: using levels incorrectly, confounding levelness and flatness, saying some fixes would "void the warranty," saying that AAF "always" leaves gaps in their stairs, and they "can't touch the baseboards" (their words). We asked for the industry standards they claimed they met. The standards did not match AAF's work or words. Example: Acceptable unevenness is capped at 1/8" over 6ft. We had low points of up to 1/2". Another ex: The installer is responsible for leveling/informing the owner of any problems leveling BEFORE install. Confronted with these facts, AAF finally agreed to minimal repairs. We asked them to send appropriately skilled contractors this time, but when the contractors showed up, they said they saw nothing wrong and nothing they could fix. We had to have the boss call them and tell them they were authorized to fix the shoddy floors. Then they immediately pointed out the incorrectly installed pieces and said the floors were uneven and the stairs looked "unprofessional." So their contractors are trained to pass off AAF's shoddy workmanship, too. No wonder AAF pushed for us to pay 100% upfront. I guarantee they never would have fixed anything if we had already paid. They refused several times and tried ghosting us for 6 weeks. AAF eventually realized we knew about contractor fraud and attempted more extensive repairs at the last minute. They sent their best team to reinstall flooring after the other company did the flattening. This third team tried to fix way more than AAF had said they would. The quality was heaps better, but still not great (see photos). It made me nervous that they were attempting extra because we knew their low skill level and self-proclaimed lack of experience with subfloors. Some of their fixes were not the wisest for this building and will likely cause problems later. AAF reluctantly agreed not to charge us for the staircase since we will need to have someone redo it a 3rd time. They asked for a 3-star review in return, but we informed them a 1-star review is appropriate for a poorly skilled, deeply dishonest company.

We highly recommend The Floor Hut. We got our wood flooring there a few years ago, and recently got…read moreour new carpeting there. Both experiences were exceptional. We had shopped around for carpet (NFM, Peeks, HomeDepot, Lowes etc) and no one had comparable options or service. Creswell, the owner, was knowledgeable, patient and extremely helpful and easy to work with. He has an installation crew that were also great. (Do not underestimate the value of a good install crew!!) We could not be happier with the service and the products we purchased from The Floor Hut.

There are plenty of flooring stores and installers in the Collin Co and Plano area. You can choose…read morea better contractor than than this business for your flooring needs Initially, it was a good experience but when the install was not done correctly there was no management in sight and no attempt at restitution. Instead we were told 'we will like it as it is' and our contact went dark after repeated attempts to get in touch with the ownership.

DeLiz the manager was very helpful and knowledgeable about carpet and tiles. Her repair crew did a…read morefantastic job repairing my tile. They also laid my new carpet and it looks great. The guys cleaned up after themselves. I nothing but great things to say about Cox's fine floors in Wylie.

What a great job installing my new hardwood floors..... over 3,000 sq.ft. on the main level in 5…read moredays. The process was super smooth starting with Mike on the project review & quoting. They worked on my timeline of the major remodel and when their time came up from action the installation team was right on time. Asked the perfect questions and even offered advise on what looks best in regards to flooring directions to showcase the home. These guys cleared up every day, neatly staging the wood & tools for the next day then vacuumed the installed areas daily to remove dust and wood splinters from the home. Great job guys!