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    Affordable Electrolysis

    5.0 (1 review)
    Open • 10:00 am - 9:00 pm

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    9 months ago

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    4.5(127 reviews)
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    It's no wonder Tres Belle Spa is the #1 Brooklyn Spa. Linda, the esthetician, was welcoming and…read morekind and took the time to explain her recommendations for a customized facial and treatment based on my skin type. Not only was the experience relaxing but Linda's calm demeanor leaves me happily looking forward to my next appointment.

    Since posting my review below the owner of the Salon reached out to me and wrote multiple…read moreunprofessional emails attacking & bullying me. Below are some lines from the emails by the owner of the salon. "I'm very sorry that you felt that you had to post a public review and hurt a small business. It is really awful that you felt that you need to attack us this way. God bless you. There is so much pain and agony in this world right now and for you to take out your anger on us is so disappointing. I hope it makes you feel good that you got to get your opinion out. The world is full of so much pain and we will continue to treat people with kindness and respect." I stand by my words below as my review is based on my honest experience & facts. ------------------------------------ I chose this place based on glowing reviews on Yelp and I wish I didn't. I spent $380 (+ tips) for one hour treatment at this place I'm immensely dissatisfied with the experience & the result. 1. See attached before and after photo of my face. After photo was taken 24 hours after the facial and you can see how my skin is really red and pores are enlarged. I believe my skin was damaged during facial but I waited and see if my skin improved. My skin did not improved and I ended up getting a laser treatment elsewhere after a month. I reached out to the owner at later date and her answer was basically I reached out too late and nothing She can do about it. She said any damage to skin is not possible with this treatment I feel she did not trust my experience which is very insulting. 2. Room I was assigned was extremely small that the bed did not fit with the width of the room and had to be diagonal. I felt claustrophobic and did not feel relaxed. Also they play R&B music during facial which I find it distracting. My room also was next to the front desk and had really thin walls and I could hear phone calls or even couching noise from the receptionist. 3. Many important details are missing during facial. My facialist had very cold hands which felt uncomfortable. I found their light to be a bit bright during extraction so asked for an additional protection on my eyes. They just added additional layer of tissue and I wished they have more proper equipment for protecting light sensitive eyes. I asked her to apply a lip balm at the end of the treatment and was told they ran out of the lip balm. I don't understand how they could run out of a lip balm or they could just apply eye cream over lips.

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    I've been coming to this place for many years and cannot recommended them enough. The staff here is…read moreextremely courteous and helpful. I've had many different technicians over the years, some better than others but all of them are professional when doing the treatments. The front desk staff in particular provides great customer service and are very easy to contact when I need to schedule or reschedule an appointment. I've had laser on most of my body and now I only need to go every couple of months for maintenance since some areas do grow back due to hormones. They use Cynosure laser and this has been very effictive for my skin. Getting laser was the best investment since I really don't ever have to worry about shaving anymore. They always have different promotions available so the prices are reasonable. I highly recommend this place if you're interested in laser hair removal.

    Waited weeks for a consult that could've been a phone call. I listed the medications I take at the…read moretime I booked my consult, however they waited until I came in to check if any were photosensitive. One is, so I can't even book until I provide a doctor's note. I could've done that weeks ago, and I would've just bought a 50% off package with the holiday deals and booked my first session if I didn't need to first come in for a 3 minute consult. The front desk staff was nice (though I have no clue what their names were because no one introduced themselves) and I was seen on time, so two stars for that, but three stars off for wasting my time. I've been preparing for weeks to begin laser treatments - no waxing, no sun, only shaving, etc., and now I'm unsure whether I should bother going back or find a different provider. UPDATE: Following my consultation, I received an email soliciting my feedback. I provided it and expressed that I had a poor experience during my consultation but remained interested in purchasing a package and working with a different specialist. No one acknowledged or responded. It now seems I'll be purchasing services elsewhere since Laser Spa doesn't care enough to earn my business with a simple response to an email. The location really is convenient and I prepared for many weeks for the treatments, so this is highly disappointing.

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