Had a consult, sticker shock, and I have insurance. Went with a more affordable provider with…read moreexcellent reviews, and my experience, thus far, has been wonderful. The necessary CT scan (without apron) I was told would be out of pocket $200. Guess I needed it, so OK. Had the consult, seemed competent (I am an ICU/ER/NICU RN, so reasonable judge), but the $200 that I had agreed to, was $427.45 on my card. SMH Go to Tar Heel. Great docs. more reasonable and up-front charges.

Dr Perez is AMAZING and I'll follow him to any office. Hence the reason I wound up at this office-…read morehe was practicing here on the day of my surgery despite my consultation being at the Wake Forest office with Erica B as his assistant. This raleigh office is NOTHING like the Wake Forest office. I could tell right off when I walked in. The word I have to use is "impersonal." From the two at the front desk to my new assistant- they were nothing like the friendly comforting people at the Wake Forest office which I've been to numerous times. I really wish i had my surgery at the Wake Forest office with ERica as his assistant and the friendly front desk people. Dr Perez is top notch though. But this office really needs to do better in hiring staff.

Dr. Festa is extremely gentle as is the dental hygienist. The office staff, Linda is wonderful…read more They are very accommodating and painless!!! The office is comfortable and it couldn't be a better experience.

We have been going to Dr Festa for the past 6 years since we moved to Raleigh…read more He is an absolute pleasure to talk with about any dental concerns. He is thorough AND explains what to expect during any procedures. Dr Festa is a true professional with a bedside manner. His staff is wonderful as well. We feel so lucky to have found this dentist. In an area with plenty of dentists, we highly recommend him above the rest!!

Dr. Kozacko performed a wisdom teeth extraction on my son and he now has permanent nerve damage…read more After 2 years he still has a numb lower lip with no sensation. Office is old school and doesn't offer or use any newer technologies to avoid these possible complications. We were never informed of any possible complications that could occur due to nerve damage. During the consultation they put you in a tiny room and make you watch a 1990's video on the procedure. Not until after he realized he had nerve damage did he tell us this was a complication that could occur and made me sign a waiver for him to continue to treat him for post surgical infections. Do your research on newer technologies offered for this surgery before choosing this practice. Other practices in the area are more up-to-date technologies that can avoid complications of taking out wisdom teeth that are impacted. I regret ever using this practice or physician.

I am not the patient but my wife is. Not sure what the issue was, or what happened with the women…read morewho rated this office one star but our experience was completely different. My wife broke a tooth and there was not enough left to put a crown on it. She was able to get an appointment with this office and they went over a number of things on the phone before we ever came in. Once we arrived we were greeted and everything was explained very thoroughly and our questions were answered. The office is very well organized and everyone was professional on our visit. Not all of the services were covered by our insurance but that was explained to us. We paid at the time of service and were given complete aftercare instructions. I see no issues with the office but everyone has their own experience and everyone is allowed their opinion.

Bad initial review - unpleasant experience and painful...first exam in Wake Forest..procedure…read moreoccurred in Briar Creek. Dr. Holman, who did not do the procedure, followed up in Wake Forest office regareding initial procedure. Reexamined area, took xrays and I was satisified with his professionalism and attempt to resolve the intial dissatisfaction.

Was referred to Capital Oral & Facial Surgery by our orthodontist. One call to them and I…read moreimmediately decided we'd not be using them. There may be pleasant people among their staff, but the customer service person I spoke with was immediately curt, unkind and rude. Customer service starts with the person answering the phone. They need to have better customer service at their front desk.

Dishonest and shady office staff has turned this once amazing dentistry office to shambles. When…read morethey stopped accepting my insurance and did not inform me of it was the turning point. First they sent me a bill from an appointment that was 6 months prior for charges that I had no knowledge of - they backtracked and said they don't take my insurance anymore and I needed to pay it. No, that's not how this works! I paid what I was supposed to pay when I was there, they wanted even more after 6 months?!? The way I found out was when my daughter went for her appointment and they told her it would be somewhere around $100 for what we had been paying $0 previously. No notice! I told her to get back in her car and come home, do not go sit in that chair for your cleaning! The office staff had the audacity to tell me they would charge me for a no show if she didn't stay, somewhere around $100. I laughed, and told her that it is on them for not informing us of their change in accepting our insurance and to come find me for that missed appointment charge - please, come find me! That was the end of going there. It's a shame. I liked Dr Adams, he was nice. It's the lack of communication with the patients in which they lack that led me to find another provider. Touché

I was a patient with Dr Adams years ago. The attitude of the office as always offputting, but I…read morethought I was getting good care. It turns out, multiple aspects of dental work by Dr Adams was incomplete and done very poorly. After years of an infection that broke into my sinuses, I went to see a specialist who immediately identified the poor work. He also knew exactly who did the work, as he has had to help other former patients of Dr Adams with similar issues. Thousands of dollars, multiple procedures, and multiple health issues later, I am back on track and healthy. As a side warning - over the years, I have posted about this experience on provider review sites. Those reviews, and others I would see about similar botched work by Dr Adams, have since been removed.

My husband came here in May 2022 for a tooth extraction. He decided he wanted an implant, so Dr…read more Milewski placed cadaver bone in his gum. We have returned four times, driving from our home forty-five minutes away. Three of the four times were futile, as nothing was done but X-rays. Another time the cadaver bone process had failed, so no implant, just another incision in his gums with stitches and antibiotics. No information was given as to the process for having an implant, and no patient information was available when I asked. The doctor and the assistant looked at me in seeming disbelief that I had asked for information to read. There should be some type of informative literature offered to explain step by step what will happen. So far, it's been eight months since the tooth extraction with no implant yet!

Dr. Hoverstad treated me when he was just out of dentistry school and working in Wilson County. If…read morehe sees this he'll most definitely remember my X-rays as they were some of the most peculiar anyone in that dental office had ever seen in person. With that being said, he was so good, I had to see him a second time. By that point he had his newer office here in Raleigh. He's the most personable professional I've had digging around in my head. Don't let his looks fool you, he can work a scalpel and a pair of pliers with the best of them. He operated on me 2x for a total of 4 teeth extracted. No infections, pain was minimal and instructions were clear. If I could use him again, I absolutely would. Thanks Eric.

Great dental office. Very friendly and knowledgeable staff. I highly recommend this place.read more

The welcoming doctor and staff. Dr. Patel is very thorough and explains the pictures displayed in…read moredetail. The focus is prevention, and I love this. Candice is an amazing hygienist, very knowledgeable and exceptional customer etiquette skills. The facility is clean and well maintained. I left feeling heard, respected and listened to.

Great oral surgery center located conveniently in Wake Forest. The entire team has been extremely…read morehelpful, attentive and focused on patient care and comfort. From the initial consult that wouldn't have been possible without the assistance of Emerald Dentistry (thank you to all of you there as well) to the appointment setting with Ashley and the follow up to the commitment for an early morning appointment, top notch experience. I was a bit anxious as I have never been sedated but Reese made the experience easy and walked me through my questions and the process. Dr. Santos was also great, making the extractions pain free and easy before Reese assisted me back to my waiting ride. I am disappointed in myself that I let apprehensions hold me back from doing this earlier last year, but very glad I did this year and that this Team could do it. Highly recommend, and " hopefully I won't have to" but if the need arises again, NuImage and their team is who I'm turning to for oral surgical needs. Thank you!

Consult for an extraction, a graft and potential implant due to cracked tooth. Agreed to: "you…read moreneed an out-of-pocket" CT scan of $200. Verified the $200 card charge that I was signing when I was leaving. Then a charge of $427.45 showed up. Apparently, they also charged my insurance on top of that, for a consult and CT. I was an ICU/ER/NICU RN, ran a department in a hospital and understand overbilling when I see it. Go to Tar Heel. Great people. Up front billing.

I was referred to Dr. Hum for a tooth extraction. The procedure was painless and fast. Well done…read more I will return in a few months to start the proocess of getting a tooth implant.

Dr. Hum was recommended to me by my dentist to remove my wisdom teeth. I really liked him, he knew…read morewhat he was doing and the procedure was relatively painless and simple. There isn't much else to say - I saw him a total of four times. But I remember liking him because he was an all-around good guy and was knowledgable when I had questions. Oh, but now that I think about it, his receptionist was kind of mean. But at least she's not the one cutting your gums open.

smile studio, everyone has always been kind and welcoming to me. Dr Gupta, such an Awesome Dentist…read morenot only does she keep it honest and will work with you she is very funny and down to earth its a comfortable environment.

Everyone in the office is so nice and informative! I would highly recommend their office!!read more