Literally one of the most evil human beings on this planet.
I made an appointment last month, unaware that Dr. Wenda had sold his practice to this woman. A little back story, I'm extremely poor, did not qualify for subsidized insurance (ergo I do not have it), and a severe eating disorder as a child, teen, and young adult stripped away the enamel and wrecked my teeth.
I started noticing pain in my canine about two months prior, and immediately started saving money to get it fixed. (Yes, I have to SAVE money to get them fixed). Dr. Wenda had fixed the last for $300, so I figured that would do. I gave them a call, explained my situation, and mentioned last time Dr. Wenda had fixed it for $300 and would that do.
The receptionist on the phone immediately said Yes, without inquiring as to which tooth or how severe it was. She also NEVER mentioned Dr. Wenda had sold the practice.
So I get there on the day of my appointment in so much pain that I am sobbing. Just touching my CHEEK causes immense pain. I get in there, they tell me I need an x-ray. I explain that I am paying cash and need to save it for actual dental work, and the dental assistant just sort of waves me off and says, "we'll work it out."
Guess what kind of conclusions a poor person in extreme pain clutching her entire savings in her hands will jump to when one says, "We'll work it out"? I really don't want the x-ray. I tell her this. She again tells me we'll work it out and that the dentist will not see me without it.
So I go through with it, get the X-ray, dentist comes in. She is NOT Dr. Wenda. At this point I'm still sobbing because I'm in so much pain, and without even blinking an eye she says, "It's gonna be $1800." My jaw nearly hit the floor.
I immediately start crying even harder and tell her I only have $300 to my name, and she responds by TAKING OFF HER GLOVES and announcing she'll have a bill for me.
Between the x-ray and the two minutes she deigned to speak to me, it came out to more than $300. Closer to $350 actually. And most health practitioners do us uninsured poor a solid by giving us a cash discount. Not this one.
I cannot begin to describe how humiliating and demeaning it was to be literally gasping, unable to breathe because you are sobbing so hard, from pain and frustration and the shame of having to beg for a discount, a payment plan, pro-bono, anything...because you are so desperate to get it fixed and too poor to get it taken care of...and then having this shiny, adorable, bouncy haired rich dentist smile her happy perfect smile and then SHRUG, as if to say,"Like I care."
I also cannot describe how humiliating it was to have the receptionist take money out of her OWN PURSE to help pay my balance. Humiliating, but god bless you, you are the only person in that entire office with a soul.
To sum it up, I was lied to in order to get me in the door, about Dr. Wenda still owning the practice. I was lied to about them "working with what I had". I was lied to about that overpriced X-ray and "working it out". I was humiliated and belittled. And I saved for two months working overtime for an xray and NO treatment. To make things worse, the tooth is still bad, I'm in more pain than ever, and there's now a hard, nickel sized lump in my face, right where that root is. Could be a cyst, could be a tumor. Either way I'm too scared to go to another dentist now because I'm scared they'll do to me what she did. It hurts so bad I can't eat now. I KNOW for a fact if this horrible excuse for a dentist and her evil henchmen had some sort of humanity about them, I would not be literally scared for my life right now.
Seriously, a payment plan wouldn't have killed you. But guess what? Lying to me, inflating charges, and then refusing to treat me, leading to this cyst or tumor, will likely kill me.
This woman is evil. She will lie and say anything to get your money. Don't trust her or the liars she employs. read more