I bought a beautiful new refrigerator from Hills Flat in the appliance department and Tim is super…read moreknowledgeable. With his many years of experience, I had limited space in my kitchen and he knew exactly which refrigerator would fit and the delivery guys were awesome as well, John and Seth. And then I needed to go over to the Colfax store for some thing and those people were super nice too. I would definitely recommend buying from Hills Flat lumber.

Every time I shop here, everyone is friendly and willing to help…read more Sara in the back is ALWAYS exceptional. She knows the product well. If she hasn't received employee of the year, she deserves employee of the mont at the very least.

I contacted Forrest Appliance Repair after our washer returned an error code that indicated an…read moreissue with the drain. Consequently, the door would not unlock. I have basic handyman skills and the Internet. After some research, I discovered that the design of our washer made it difficult to reach what was almost certainly the problem: a plugged filter. I would have to remove the front face. The problem now was that we have a stackable washer and dryer located in a tight space. In order to remove the front face of the washer, I would have to take down the dryer. This would require two people with some brawn. After determining the model and asking some preliminary questions regarding what was wrong with the washing machine, Forrest Appliance Repair quickly scheduled an appointment. When Brandon the tech showed up, he discovered what I already knew: the repair is a two person job. The Forrest Appliance Repair phone representative never asked if the machines were stacked and I forgot to mention that fact on the initial call. After a call to his office, Brandon informed me that we would need to reschedule--and that he would still have to charge me for the visit and that I would be charged again for the return visit. That did not seem quite right, but I couldn't deny that I should have informed the office that the washer and dryer were stacked. On the other hand, Forrest should have included that question in the preliminary assessment. I was preparing to argue that I should only pay half the original charge when a thought dawned on me: Why couldn't I be the second man on the job? Brandon was game and, with my help, the dryer was soon off to the side and the repair completed. I would use Forrest again and I would probably request Brandon who was both competent and professional. But I would also be sure to let the company know that our machines are stacked and I recommend that you do so as well if you have the same set up.

Great at communication with tech showing up on time quick to solve the problem and fix my freezer…read moredrain left no mess I highly recommend Brandon

We had used Ray's in the past and felt comfortable calling him again, however, either he has sold…read morethe business or hired a completely incompetent man named Chris. Without going into the specifics, we've been without a dryer for 2 weeks and have given $ to buy parts a week ago with no contact until we said we'd reverse the payment. Even then, while waiting for Chris to call/show up, it didn't happen. We cancelled and will try to find a more reliable business. It's a shame as Dave was very helpful.

Great, efficient, reasonable, explains everything. Helps you avoid unnecessary repairs.read more

John is great. He will go the extra mile to save you a buck…read moreand can fix damn near anything. He is an all-around great guy/business. Highly recommended!

The drum on my dryer stopped rotating. John was able to come within a day of calling him, although…read morehe noted that's not always possible. With parts changing constantly, he had one on hand that fit perfectly, and' he had ordered a backup - just in case. His proficiency and knowledge were amazing, and I appreciated his recommendations for getting the best out of my machine. I'm so pleased that I was able to get such good service!

I'm a professional. This is the 3rd time in three years on three separate jobs I tried using this…read morelocal plumbing supplier. I went in for three common parts in common dimensions. They didn't have one part --a 1" spring loaded slip flow check valve. They didn't know what a 'crack pressure' on a spring flow valve was. Only had a hing valve. That only works for horizontal positions & one vertical position when flow is against gravity. Not my situation. I felt I was going to get it BC of --some reason. So I bought. It was larger than the install dimensions of the job piping so I would need bushings. Great now I will look like a rookie plumber. A 'Rube Goldberg' install. So pro that ... After driving back to the job I decided there was no Zombie Armageddon. I went to HD got the CORRECT PARTS in stock. Three parts for $20.00 w/ a snack @ HD as opposed to 5 parts @ Ferguson for $50.00 w/out a snack. What? I'm a licensed CA plumber. Never going back there again & I had accounts w/ them for YEARS in Salinas Valley. Zero stars if that were possible.

This is not a product review - since we have not received our order yet, but it is DEFINITELY a…read morecustomer service review! Amy C. at the Grass Valley, CA location of Ferguson Plumbing assisted me with my selection, color match and order. She was personable, professional and had great follow through on the item I wanted. It was originally deemed unavailable-backordered. But she searched for us until she found one in Kentucky and worked to acquire that one for us! We have always had great service at Ferguson's and highly recommend Amy C. if you have any plumbing/remodel/new construction needs!

My husband and I recently bought our first home and needed to find a refrigerator. We stopped by…read moreHomewise Appliance in Roseville and were lucky enough to work with James. From the moment we walked in, James was incredibly friendly, knowledgeable, and patient. Buying appliances can feel overwhelming, but he made the entire process smooth and stress-free. He took the time to answer all of our questions and helped us find the perfect refrigerator for our new home without ever making us feel pressured. We truly appreciated how helpful and genuine he was throughout the whole experience. It made a big difference, especially during such an exciting (and sometimes hectic!) time as becoming first-time homeowners. If you're shopping for appliances, I highly recommend asking for James. Thank you again for making this such a great experience!

Warranty Misrepresentation, Management Silence, and Zero Accountability…read more I am extremely disappointed with Airport Home Appliance and would strongly caution others before purchasing extended warranties here. In May 2023, I purchased several major appliances under Invoice #SOA52784 and made it clear that I wanted the appropriate extended warranties for my appliances. I relied on Airport Home Appliance's expertise when selecting both the appliances and the warranties. No documentation was provided that would have allowed a reasonable customer to verify that the warranty sold was incorrect or incomplete. Fast forward ~1.5 years: my Café induction range (stove) requires a $1,200 repair. This is exactly the type of failure extended warranty coverage is intended to address. Beginning November 20, 2024, I contacted Airport Home Appliance repeatedly (Nov 20, Nov 26, Dec 3, early Dec, and Dec 10) requesting warranty assistance. Every single time, I was told that a manager would call me back. No one ever did. When I finally received a written response from the store manager, it referenced the wrong appliance entirely (the refrigerator) and failed to address the actual issue: that Airport Home Appliance sold the wrong warranty and provided no documentation to reasonably identify the mistake at the time of purchase. The response simply stated that a warranty could not be added now -- completely missing the point. Since that response, Airport Home Appliance has gone silent. This experience shows: Poor warranty guidance at point of sale No documentation transparency Repeated broken promises of management follow-up Incorrect and careless responses from leadership Complete lack of accountability once payment is made For a company selling high-end appliances and extended warranties, this level of customer service and post-sale support is unacceptable. If you are considering Airport Home Appliance, be aware that once there is a problem, you may be on your own.

Great experience with the tech on my refrigerator and washer repair. He diagnosed the issues,…read moreordered the right parts, and kept me informed. Best part -- he caught that one item was covered under a recall, which saved me money. Honest and thorough service. Highly recommend. Eve~

Edward's has come out twice now to fix appliances…read more Great crews, honest, fair pricing!

We have bought a few different appliances from A1. Very nice and answered all our questions. This…read moreis our go to place for appliances.

Needed my dishwasher serviced. They were Quick professional fair pricing and got the job done fast!…read moreGreat company!

Aweseome. Responsive and able to work with me on time. Will have more work for company as needed.read more

I think it says a lot when an employee of a company is willing to place others lives at risk via…read morereckless driving and harassment in a company vehicle. Swerving in and out of lanes in excess of 80mph. They swerved in front of our vehicle while we were in the commuter lane, this was our gift after honking at them.

Quick response, honest and knowledgeable assessment, and fair prices. Definitely recommend.read more