We had used Ray's in the past and felt comfortable calling him again, however, either he has sold the business or hired a completely incompetent man named Chris. Without going into the specifics, we've been without a dryer for 2 weeks and have given $ to buy parts a week ago with no contact until we said we'd reverse the payment. Even then, while waiting for Chris to call/show up, it didn't happen. We cancelled and will try to find a more reliable business. It's a shame as Dave was very helpful. read more

Great, efficient, reasonable, explains everything. Helps you avoid unnecessary repairs.

Dave Ray's business card says "fast fair friendly." He is all that and more. My refrigerator went out and I called Dave for help. He calls back when he says he will call back, he shows up when he says he will show up, and does what he says he will do. He is very careful to explain his pricing, and what to expect. There are no surprises. I found his work ethic to be unsurpassed, something that seems to be uncommon these days. The fridge is working just fine now. I wouldn't consider calling anyone else for appliance repairs. read more

Dave responded my call on the weekend and was very prompt coming up to help me install the LP converter kit and the gas dryer! I like how he gave us pretty accurate estimate of hours his labor charge is based off, verified with me that we have all the right parts so he can get the missing parts before he comes up here. He even asked me if my dryer is already on our second story laundry room, if not, he will bring his Dolly. Superb customer service! He has lots of experience and got to work on my gas line and dryer promptly. Fair in pricing as well, very friendly and also offered advices on keeping our drying running efficiently such as keeping regular maintenance on the vent. I also appreciated his free education when it comes to our new Refrigerator which has some problem on the icemaker, how to choose a reliable brand of appliances, etc. We all can benefit from some tips and professional advices from someone who worked in the field for 40 yrs! Will definitely recommend Dave and call him again if we have appliance need! read more

Ray's Appliance Service - Gas dryer installed by Dave - we finally have a working dryer! - Appliances Near Me - Grass Valley, California

He is great. On the phone we talked about the problem with my frig. He said that he could come over and do the first step of getting the frost out of the freezer by squirting hot water on it for about an hour or I could defrost it myself the day before and save somewhere between $40 and $80. This would lower his fee, but his concern is with the customer. He is clearly very knowledgeable. He fixed it and was very reasonable in his rates. A couple of the reviews are from people listed as being in places far away from Grass Valley. Ray is in Grass Valley, though. Some of the reviews are old, so I wondered if he was still in business. He is still in business. I can't recommend him highly enough. read more

Dave Ray was very professional by showing up at the scheduled appointment time. He was knowledgeable about clearing the plugged drain in the refrigerator which was causing water to drain inside the refrigerator compartment. He had the correct tools needed and was very neat with his work. He also repaired the broken cable on the dishwasher door because he happened to have a new one in his spare parts supply! He is reasonably priced and came in close to his estimated cost. I would highly recommend him as he is a valued contact to maintain. I would definitely use him again for my next needed repair. read more

Over an hour spent fiddling with washer, but didn't do much except make an adjustment which he had to undo. Did not diagnose proble, but was "able to manually arrange items" so the washer did not unbalance. I ran the same load after he left and it was unbalanced. First thing Samsung customer service asked was if a calibration had been done; he did not mention it. waste of $150. read more

Dave did a quick fix on our washing machine. He is very reasonable and dependable. If I ever need an appliance fixed I would call Dave.

My refrigerator started freezing all of the fresh food after a power failure. I called a different appliance repair place in town (Not Ray's) and was told to diagnose the problem it would be $130. I call Ray's and he had me unplug the fridge for a minute then plug it back in. It fixed the problem costing me nothing! Thank you Ray's. read more

I called this guy because I had a leak in the drain pump of my LG washing machine. After a $70 service fee, I'm not sure what I received. Ray just didn't get it right. 1.Hey Ray- You do have to take the front panel off. 2. Hey Ray- There ARE two pumps, a circulating pump AND a drain pump, like I told you!!!! (but you dismissed me as some kind of neophyte) Well Ray, you won't get a call from me again, and if anyone else is reading this, I say try someone else in the Grass Valley phone book- or fix it yourself. The guys at RepariClinic.com were really helpful, and I ordered the parts from them. It's taking longer than I wanted, but at least I know it will be done correctly. read more

We just used Ray"s Appliance Service to fix our trash compactor. Ray was prompt and very efficient. He quickly diagnosed the issues with our appliance and made the repair within the first half hour of his visit. I highly recommend Ray's work. If you have an appliance repair need, Ray's Appliance Service should be your first call. read more

I lived in a senior mobile home park in Grass Valley. I called Dave Ray to fix my ice maker. He knew exactly what was wrong. The on-off switch was hidden, and nowhere in the instruction manual. He showed me where it was, turned it on, fixed. My dishwasher parts were being eaten repeatedly by rats. They wanted water. I called Dave three times to replace parts they chewed up. Finally, Dave suggested I surround my dishwasher with steel wool. Rats won't chew through it. I hope it's still working. We moved. Dave did good work, very persistent, came over quickly, and was reasonable. He must have worked on our dishwasher 3 times, all due to rats we couldn't find. read more

Called to make appointment to get washing machine fixed. They do NOT take CREDIT CARDS.

Absolutely the best service possible. Dave Ray was super friendly with the recent repair on my microwave oven. He got the job done and very fast. He made appointments that were always kept. I am a very happy customer. I will certainly call Rays again for services. read more

While in a vacation rental we had refrigerator issues. Dave Ray was awesome. He came right out, he knew everything these is to know about appliances after 38 years in the business! Sweet guy, very conscientious and explained everything. Problem solved! read more

Very knowledgable. Worked quickly and found the probable reason my washer was leaking. Did not try to run up the bill with extras or things that really did not need fixing. Offered to come back again with no service charge if the problem re-occured. Reasonable prices. Similar good service when he worked on my dryer 2 years ago. read more

Highly, highly recommend Ray's Appliance. Ray is super nice, super friendly, and was able to schedule a time with me very promptly (even though this is the busy pre-Thanksgiving season). Came right on time, fixed the problem, and even showed me what to look for, and what I can try to do to fix it myself, if I experience the problem again. I cannot recommend him highly enough! read more

We called and Dave was able to come out the same day. He was very honest as our fridge is older and he was able to get it running while he ordered the new part. My husband is very handy and once the part came in Dave and my husband installed it which saved us service time. Dave was always on time and very reliable. Thank you for the great service. The Eason's read more