They are only a phone call away if I need help (which isn't often and usually because I messed with…read moremy internet or am mildly technically challenged). They have made my home into a remote controlled dream...and DESPITE that I'm mildly technically challenged, everything is easily controllable and all in one app at my fingertips and I'm hugely thankful for that convenience! (I know who comes and goes and who is touching the thermostat when they're not supposed to!)

I hate writing bad reviews it's not something I enjoy doing especially when it means hurting…read moresomeone's livelihood. To share my details of my experience I brought my laptop in for a broken display after having a pleasant conversation with the person at the front desk and him ensuring me that my laptop would be completed by the following Monday "brought it in on Saturday" I waited until today (May 9) to get my laptop due to them not touching it until I payed a non refundable $105 dollar deposit that was not mentioned prior in our conversation.After paying the bill the hit me with another invoice of $485! Almost half the price of the laptops worth for a part that I purchased online for $120. After declining repairs upon my arrival today I waited over an hour in the parking even though the door sign saying open and the website hours saying open eventually someone came to the door and I had to wait another 30 mins for them to put my laptop back together even though I called the day prior and them saying I could pick it up today. I understand things aren't always perfect but I believe this experience was one of the worst experiences I ever had with an IT company before and I highly recommend anybody to think twice about using this company.

I'm not usually one to leave negative reviews but this is a poor experience worth sharing. I…read morecontacted this business in regards to a laptop screen repair. To start, they do not provide any sort of price estimate upfront and charge a deposit to even inspect the item. Read the paperwork carefully because it apparently says the deposit is nonrefundable if you don't choose to go through with the service, however that is never explained. They kept my device for several days (after assuring me it would be a quick turnaround). They provided no sort of update when I called and did not respond to emails. I called five other local repair shops during this time and every single one provided me a price estimate either over the phone or via email. When I finally received the quote -- let me add that they sent an initial quote that was incorrect then sent another that was over $200 more... -- I chose not to go through with the service so they refused to refund my deposit. The store associate even went as far as to tell me that anyone who would give me a price over the phone was trying to "bait and switch" me?! Meanwhile nobody else has charged me a nonrefundable deposit while promising fast, responsive service that never happened. The irony. The owner himself reached out to me and said he would review the recorded calls to see if I was not informed about the nonrefundable deposit and if that was in fact the case he would refund it back to me "plus $10.00"..... this was on a Friday and he asked if he could call be back on the following Tuesday. It's been over a week and he never followed up and ignored my email (like they have the entire time). Unprofessional, frustrating experience. Lesson learned for sure!

Our house was struck by lightning 4 weeks ago while we were out of town…read more We have been calling Play and Gourmet about our Lutron system not working, because of the lightning, for over 3 weeks! We lost our big screen TV, cable box, invisible fence, outdoor lighting, etc and all of those have been repaired by several different companies! Play and Gourmet are the only ones that have not had the courtesy to return our many calls. I cannot give them a good recommendation! 9/24/2018 Once again we have been calling Play and Gourmet about help fixing our Lutron system that was struck by lightning in July. Now we are being told that someone will call us back.... but that they are very busy due to the hurricane?! I am having a lot of trouble understanding how they run their business?! I still do not have lights in my office.....since July!!

Beth and Ron are just so great. When I visited their showroom, I felt like family and their…read moreproducts are amazing. I have had the experience of meeting with Beth about her products on many occasions and she is very knowledgeable. I am in the real estate industry and a lot of contractors I know use them as well. They are top notch and I highly recommend them.

Micah Adam Jones did a very professional job and got our problem solved in a timely manner and now…read moreit's all working fine. plus without our asking he checked all the equipment to make sure it's all in good working order. thank you. he was assisted by Jacob Kersey who was also very professional. Beth Glass

I first contacted Scott About 6 weeks ago. I was a no hassle customer that didn't argue or debate…read moreany quotes. After 6 weeks of working with them I have paid over $10,000 and Not received what quoted and promised. I would look elsewhere.

Excellent services! From remote video surveillance to computer repair, DTS has the absolute best IT…read moreservices in the southeast. DTS has all your IT needs covered!

They fixed our WIFI issue in 5 minutes. They are very knowledgeable about computer systems and…read morehome entertainment systems. They were also very professional. We were very impressed and will call them again.

When I needed an electrical outlet installed in our crawlspace, Mechelle knew exactly what I was…read moretalking about. She gave me all the details of how much JG Beacham charges, how long the job would likely take, and so much more without me having to ask. She was able to schedule electricians to come out and do the work in one visit, no consultations, just show up and get the work done. The electricians, Jacinda and Sam, were prompt, friendly, and efficient. I will definitely use JG Beacham for future electrical projects and highly recommend them to others!

Had Beachem Electric install an exhaust fan in our bathroom. They did great work, and were very…read moreconscientious about Covid Protocols, and as well as minimizing interruptions to those working at home.

if there was an opportunity to give 10 + stars Alarm Man / Randal…read morewould deserve them. I have lost track of the years his company has kept me secure! mistaken alarms are answered in 2-3 min. he maintains and updates my home security as needed.

I have always appreciated Alarm Man and the quality service I've gotten on my home in Atlanta…read more. Randall is as good as it gets. I've always felt like I am getting personal service with a direct line to the top -- very reassuring when you're dealing with your home.

Jason and his team are always quick and thorough to take care of everything. Would highly…read morerecommend them.

Im only giving my experience. I brought an over priced 2024 Chevy Silverado, We needed a truck…read morequick. The truck had problems and I stayed in a rental longer than I had the car. Problem after problem. Fast forward I traded the truck in and did the warranty paperwork and still no refund. I was told it was mailed out. I will give an update once I receive the check. I have had several people ask me about my experience and I really have nothing good to say. I want this nightmare to be over. I wouldn't send anyone to them. Period