I have been coming here for years. I have always had amazing service! The staff is AMAZING!…read more Today, I met with Mallory! She was so sweet and nice! My facial was amazing. Very relaxing. Just what I needed. I was recently diagnosed with breast cancer. As a result. I cannot get any injections, chemical peels, or anything that is not hydrating or natural, while in chemo. Which was a devastating blow to my confidence. I assumed that meant, I would look 10 years older, in a year. Also the chemo is making my face break out. Talk about a huge whammy! Mallory did a wonderful hydrating facial, with Papaya enzymes and lipids. My skin feels and looks amazing! This is now part of my regular rotation. Nothing zaps collagen from your face than chemo. I plan on living through this and fighting hard. But whether I end up in a coffin or continuing to live my best life. I still want to feel pretty. I have a membership through this business and it has been so worth it. Today my service was free. Just because they wanted me to feel pampered. Not only was it a sweet gesture, but smart business. Because now I've tried a new treatment, that I plan on doing on a regular basis. I have not had any injections in about 9 months. I put a picture of myself, so you can see how amazing they keep looking. Without any toxins, chemicals, or injections. This pic was taken after my treatment. No make up, filter free. I'm 55 years old. Still feeling confident, with breast cancer.

Getting preventive Botox here for years! Can't recommend enough! The staff is so friendly and place…read moreis beautiful inside!

I was a little nervous to visit due to previous reviews. But to my surprise the service was great…read more The staff at the front desk were very friendly, the nurse who brought me back listened to exactly what was wrong. And when I was seen by the nurse practitioner, she was friendly and knew just what was wrong and wanted to make sure I no longer had discomfort. The waiting room was quiet and clean. And smelled really nice.

I went in for eczema on my body. They took a slice (biopsy) from my leg and gave me cream. I went…read moreback to have the stiches removed and was told it was infact eczema . Three months later I received a bill from a collection agency!!! Thanks for ruining my credit, which was excellent. Next time trying sending a bill to me before sending to a collection agency. I will never go back again.

This was my first time there and I was over the moon with the results!! I went there for a hair…read moreblowout and full face makeup. I had Amy and Dylan and I showed them a picture of what I liked and they delivered and made it 10x better. I am so happy with the results, I can not say enough good things about the salon and Amy and Dylan. They were so nice and professional and the salon was very calm, clean, and relaxing. I will for sure be coming back again whenever I have a big event and will recommend anyone there. Thank you so much for making me look and feel beautiful. I greatly appreciate it! -Kaitlin

First time customer and will definitely be coming back! Was in the area and called to see if they…read morehad any openings and last minute Maddie was able to squeeze me in, although she was done for the day. Not only did she cut my hair, she also blow dried and styled all for very a reasonable price! My hair is wavy and hard to manage and Maddie did a great job, already booked my next appointment!

I went for a spring has sprung event and purchased a bundle of massages after trialing the…read moretherapist in a short chair massage. All the lady staff were very jovial, and friendly. The place was immaculate, well cared for and comfortable to be in.

Sarah welcomed me into her salon like it was her home. I was very comfortable and relaxed. She is…read morevery experienced and professional. This girl knows her stuff! All I had to do was relax as she took good care of me. She helped me with my skin regiment. The products she uses are top quality. I hope to be able to make it a seasonal treat because I'm worth it!

Love them!! I had laser hair removal done about 5 years ago at a different salon which had me…read moreholding back tears, I was ready for that same kind of pain but the laser they have here barely hurts (mind I had my underarms done). Erin was such a sweetheart and the inside is very clean and professional, I will be coming here for all my laser needs from now on!

Love this place and everyone who works there is fantastic! I love the atmosphere. Very relaxing!read more

I have fine wavy hair. Lyndon is THE only person I have found who can style my hair in any style…read moreI ask him to. I moved and I miss him terribly. When I'm home I always make an appointment to get the best care for my hair.

My review is mostly for their newest aesthetician, Cidy. I'd been seeing her at a previous spa and…read morefollowed her on her newest venture. She is quick and thorough at waxing. Could you ask for more? Actually, you can! She will remember anything you tell her and you just continue the conversation at each visit. I'd give her 1 million stars if I could. In terms of the spa itself, I've only been once, but I'm impressed. It's located in a great big old victorian house that still has a lot of it's charm. I probably won't go for anything but waxing from Cidy, but it seems like they have a great operation. Their prices are competitive and they hire only the best, as evidenced by Cidy. Give them a try!

As a first time customer I tried to book online for the first time but I received an error message…read more I called and left a voicemail. Ty called me back the same day and scheduled my appointment. She didn't charge me a deposit and allowed me to pay the day of my appointment. I even emailed them before the appointment to fill out my forms and they were sent promptly. My actual session with Anne was so amazing. She asked if the pressure and temp were ok. In the end she asked if I had any questions and I told her she did this thing on my back where it felt like she was popping little jelly balls. She explained that's the myofascial and how it builds up and talked about the specific massage Ty does for that. I highly recommend and will be going back! They are pretty booked up but I was still able to book something about two weeks out. Excited to go back.

I had my first ever massage today with the amazing, Ty! It was a prenatal that my husband booked…read morefor me for Christmas and it's safe to say this is the best gift I have ever received and I can't wait to go back for my postnatal. I feel amazing. I also feel like I have made a new friend. That was honestly the best massage I have ever received, and she is so lovely. Also, the establishment is so cozy and smells delightful! Rising Earth Massage is a great place to go to be pampered, but also if you have any chronic pain issues, like I do. I am so excited about becoming a regular-esp bc I have suffered long enough and finally feel like I found someone who can actually help. If you haven't yet booked with Ty, or anyone at Rising Earth, what are you waiting for?! Treat yourself! And thanks for making my day, Ty!!!!

I had a great experience with Dr. Lopez. I walked in to a great atmosphere and was greeted right…read moreaway. There was very little waiting time and communication regarding my appointment was prompt. Thank you to the team that works at this spa!

I will never go back there again! I was just treated so rudely by the esthetician, Jody that works…read morethere. I have only seen her twice and this time was definitely my last! I am an esthetician as well and would never have treated a client the way she did with me. My appointment for a facial and laser treatment was at 1:30pm and I tried calling around 12:15pm to say that I would be late by 10 minutes or so. When I called it was automatically sent to a message stating that the office is closed during the lunch hour between 12 and 1pm and unfortunately there was no ability to leave a message to communicate that I would be late. Then I tried around 1:15pm and then again at 1:25pm. Again no answer and the same recording of the office being closed for the lunch hour between 12 and 1pm. When I arrived at 1:40pm I checked in with the friendly receptionist who smiled and said that she would let Jody know I was here. I told her I tried calling several times to let them know I would be late but wasn't able to get through. When Jody came to pick me up and bring me into the room I asked if we were going to do the facial first or the laser? She looked at me and said in a very condescending voice that I was late and there wasn't time for a facial. I tried explaining that I called and couldn't get through and she didn't seem to care. When she came back into the room she scolded me and said, "Shame on you!" you should know better! You're an esthetician and shouldn't be late! I again tried to explain that I called and couldn't get through to notify her and apologized when she rudely cut me off and said that I was late the last time! ( and if I was I know it wasn't more than 5 minutes) She then went on to state how valuable her time was and she doesn't appreciate it being wasted! At this point I felt like I wanted to cry!!! I couldn't believe this was actually happening. I was about to get up and leave, but I knew this would be my last treatment , so I just laid there and could barely even say anything to her after that! She made me feel so uncomfortable and belittled me as well! I couldn't wait until the treatment was over. I think she deliberately cranked up the machine on my underarms because they were burning! And she must have realized she was doing it because she asked if I needed ice-packs for them!!! I've never been asked that for previous sessions nor did I ever experience the "burning". I told her it felt very hot and she said it's because she had to change the setting because I was "tan". I went tanning once 3 weeks ago without lifting my underarms and not for very long. She explained that it still creates melanin in the skin even if it's not directly exposed...even as an esthetician I had a hard time believing that! I started using some of the skin care products from there and used to have facials from the previous esthetician, Vivian. That's who started my laser too. She was wonderful, but moved to Florida. I also work at a very nice high end spa and it's not a medical facility so there were MANY clients I could refer for laser and other medical spa treatments. Well not anymore!!! I LOVE Q the medical spa at Lindsay House for medical spa treatments and will continue to go there for further treatments and send my clients there as well! I figured I would try the new girl out after Vivian left because the location was convenient and I needed to finish my laser package I purchased but she has totally ruined it for me and I will NEVER be back. Being in the service industry you are to treat your clients with respect at all times! People have choices where they wish to have treatments done and are spending a lot of money too! I have clients that run late and some that are perpetually late, NEVER do I make them feel bad or scold them about timing. You simply shorten their service or say in a very nice way that you are booked back to back and unfortunately won't have time. If I treated my clients the way she just treated me I don't think they would ever come back and I wouldn't have much of a clientele!

Had my first facial at Skintopia.... This place is beautiful, and so relaxing!!! TESSA was amazing,…read moreand had the most incredible touch that transformed my skin from dull and dry to quenched, soft, and supple again. I would highly recommend this place to anyone looking for a fantastic facial, and relaxing experience!

I can't begin to express the extent of my love for this place. I started going to Skintopia over 9…read moreYEARS ago, so this re-review is long overdue. Skintopia is more than just a spa. Skintopia is a haven for all those who are weary/hairy/dry-skinned...WHATEVER you need, my girl Christina will hook you up. Facials, waxes, eyelashes, makeup, she does it all! I literally drive from Syracuse to Rochester every 8 weeks because I trust no one else with my Brazilian! 2 times in my life I went elsewhere and let me tell you, I'll make the drive to Skintopia now. Make an appointment, stop by, relax to the music, soft beds, heated towels, wonderful service, delicious complementary tea, and great company. You'll be hooked!!

From the moment I came through the door I felt like a Queen! EVERYONE that works here is SUPER…read morefriendly, and made me feel welcomed; that kind of customer service just doesn't exist anymore. Because of other reviews, I chose Michelle to do my Botox, (Botox was my initial choice;) not to mention, I'm just more comfortable with another woman. After all who better knows how you feel about your looks other than another woman? Michelle was very thorough in explaining each step of my service to ensure I understood and was aware of not only the "what" but the "why" which is extremely helpful. I was unaware there was another comparable brand to Botox which is Dysport. Michelle explained the difference between the two and I decided to try the Dysport; neither the Dysport nor Michelle disappointed. Additionally there was no sticker shock, prior to treatment Michelle explained packages, prices, and unit costs. I literally laughed, and enjoyed my time at MedSpa, Michelle is not only professional, but also very funny; I literally left feeling so happy, that I gave her a hug! I found my new home! If you looking for a professional, perfectionist, and comedian to boot; look no further. Michelle has what it takes.

Yes, the waitress was very busy with a couple of larger groups. She managed to seamlessly make us…read morefeel like we were her only customers. I order a special bourbon to start. She was not sure if they were still serving it she said. In 2 minutes she returned with our drinks. The rest of the evening and food was excellent.