I've had laser hair removal by Jill and she is wonderful! She's very knowledgeable in this field…read moreand she made me feel comfortable before/during/after appointment. I highly recommend her!!!

Jill provided me with multiple amazing services. First she shaped and waxed my desperately sad…read moreeyebrows. Then she performed the Awaken Signature Treatment facial. She took her time and almost put me to sleep between the cleansing, exfoliating, massaging and moisturizing. We wrapped up my services with a brow tint. My brows look incredible and my skin is literally glowing. Jill is a consummate professional and empathetic provider. Thank you so much!!

Can not say enough amazing things about the work my hairstylist Lenzie does on my hair. As someone…read morewho moved here from another city, it took me three years to find someone I could trust. Having naturally curly, thick hair it is hard to find someone who knows how to cut it right and not look uneven. Not only am I her client my wife is too and we would not have it any other way. Lenzie is kind, funny and helpful and offers suggestions when I am looking to try something new. She also handles my hair dye and root coverage. I highly recommend you check her out! I have included pictures to show off her work!

First time here a received a gift card. Easy to book appointment online. Even though I had a gift…read morecard I still had to reserve my appt by keeping a credit card on file. Arrived 15 mins early and walked into bouquet that sells products and clothes. I was escorted to a set of chairs to wait for my time. I was seated in a high traffic area that everyone walks by. I waited 20 mins in the chair. Was not offered anything to drink. Another lady came in and the tech said let me get you a glass of wine. No one even acknowledged that the tech was running late. Upon entering the pedicure/nail area I noticed it was a very loud environment. For $60 for a pedicure I expected more. Asena was friendly but you can tell either she was rushed or new. I had quit a bit of dead skin around my cuticles still after and had to ask her to do it again. I was then placed under a fan which didn't cover all my toes to dry and was blowing cold air. I saw a dryer open and asked to move under it and it had heat. I didn't noticed the spa music playing at all until I was getting ready to leave as that is how noisy it was.

Love them!! I had laser hair removal done about 5 years ago at a different salon which had me…read moreholding back tears, I was ready for that same kind of pain but the laser they have here barely hurts (mind I had my underarms done). Erin was such a sweetheart and the inside is very clean and professional, I will be coming here for all my laser needs from now on!

I went here last weekend for a gel manicure + pedicure by Brooke. It was a super relaxing…read moreexperience and it's definitely a place to visit if you're looking for a quality day to yourself! They have a lot of good before and after pictures on their Instagram account if you want to see a variety of services they offer. It was super easy to book online. Some appointments require a consultation first depending on what you're getting done but all of that is explained on the booking page. Everyone there was masked and the place was so clean! Looking forward to returning again!

Went here for laser treatments for hair removal. Even though I only went a handful of times (was…read moreusing a Groupon for a trial run), I saw a lot of the reduction I was hoping for! Beyond that, the setting was nice and clean. Staff were friendly and my technician remembered me and what was happening in my life even when I was only coming in once every two months or so! They were also very understanding and easy to reschedule with on the many, many occasions my fluctuating work schedule or family emergencies made me suddenly unavailable. Many thanks and best wishes to the staff!

Laser Skincare of Rochester is beyond amazing. Melissa, has been doing my treatments & she is…read moresweet, kind, and very knowledgeable about the various treatments. Every single treatment I have received so far has been nothing less than amazing. Clean and courteous environment both prior to as well as during the pandemic. They are very mindful to ensure safety not only for their clients but for everyone, and that's reassuring. The owner, Monica, is also very sweet and extremely knowledgeable. Their years of experience and expertise make me feel so at ease. I will continue to come and support these amazing ladies and refer as many family and friends as I can. Thank you ladies for all you do.

I try to get to the Brighton location to have my eyebrows threaded whenever I'm in that area…read more They've always done an amazing job on my brows -- better than an other place locally. The ambience of the spa is nice and I look forward to trying other services offered at Amita's!

The place has been in business for quite some time, obviously they are doing something right. The…read morethreading is also done perfectly. I am man who fortunately has some testorone:) so this is what gets done. It is done great all the time. I would recommend this place. The only drawback, they cannot duplicate her.

I have been coming here for years. I have always had amazing service! The staff is AMAZING!…read more Today, I met with Mallory! She was so sweet and nice! My facial was amazing. Very relaxing. Just what I needed. I was recently diagnosed with breast cancer. As a result. I cannot get any injections, chemical peels, or anything that is not hydrating or natural, while in chemo. Which was a devastating blow to my confidence. I assumed that meant, I would look 10 years older, in a year. Also the chemo is making my face break out. Talk about a huge whammy! Mallory did a wonderful hydrating facial, with Papaya enzymes and lipids. My skin feels and looks amazing! This is now part of my regular rotation. Nothing zaps collagen from your face than chemo. I plan on living through this and fighting hard. But whether I end up in a coffin or continuing to live my best life. I still want to feel pretty. I have a membership through this business and it has been so worth it. Today my service was free. Just because they wanted me to feel pampered. Not only was it a sweet gesture, but smart business. Because now I've tried a new treatment, that I plan on doing on a regular basis. I have not had any injections in about 9 months. I put a picture of myself, so you can see how amazing they keep looking. Without any toxins, chemicals, or injections. This pic was taken after my treatment. No make up, filter free. I'm 55 years old. Still feeling confident, with breast cancer.

Getting preventive Botox here for years! Can't recommend enough! The staff is so friendly and place…read moreis beautiful inside!

Staff was always nice. However, I paid over $2,000.00 for under arm and bikini line. ZERO lasting…read moreeffects. When I emailed customer service, they called back and said I would just have to pay more for the additional treatments. Would NOT recommend wasting your money.

I arrived on time for my scheduled appointment when the very rude secretary informed me that I…read morecalled a week before and canceled my appointment. I informed her that I did not call and cancel my appointment on the stated date or any date for that matter. I also informed her I drove an hour to get to this appointment, she proceeded to tell me I must have forgotten I canceled it and they could not see me. I could wait in the waiting room and they would squeeze me in when they could but no estimate on how long I would have to wait. She did not apologize once and stated "I have kids I have no patience for this kind of thing". I then asked to speak to a manager who was unavailable so I asked if she could call me when she had time, it's been 4 months now she still hasn't called me. I then called cooperate who assured me they did not have an incoming call from my number on said date. I asked someone from cooperate management to call me I was assured someone would call me, again it's been 4 months and still nothing. This was the Rochester location. I have been to this location several times before this with no issues but this was very disheartening. Very sloppy business practice, not customer focused. Would not recommend!!

I really can't say enough about my experience at Ultimate Beauty Laser Spa. At my first appointment…read moreI had a thorough consultation with Alice for laser hair removal. I had areas that had been previously treated at a different laser spa, as well as new areas I wanted to get done. Alice created a custom plan for my hair removal needs that was fair and affordable. I have black, moderately course hair and pale skin.. So basically I had to shave every single day and even after shaving you could see a shadow from my hair follicles. But plus side, I am the perfect candidate for hair removal! Ultimate Beauty was able to get my treatments started quickly. My full legs were my biggest concern and an area I never had treated before. The process was quick and professional. There was never a second where I felt uncomfortable or self-conscious at all. Everyone always asks if getting lasered hurts? I would most certainly not describe it as painful. It's a quick little stinging sensation that I believe should be bearable for people with any level of pain tolerance. And a huge plus is that everyone who works at Ultimate Beauty is extremely well-trained and experienced so they work fast. They will stop whenever you need to make sure you're doing ok and offer aloe, cold packs, etc. Every appointment I noticed my body hair lessening and lessening. Now I am virtually hair free and couldn't be happier. I literally NEVER shave. And one of the best parts is because laser kills the hair from the root, I don't have those ugly dark hair follicle shadows anymore or anywhere. Just soft, bare skin. I can't tell you how nice it is to have smooth, flawless armpits! Ha! Moral of my review.. If you hate shaving all the time and want more information on permanent laser hair removal, this is THE place to go. Consultations are completely free and no commitment is required.

I've had repeated treatments that caused my skin to pimple and blister. When mentioning to the…read moreowner or her office manager Lori they said it was normal. I have hyper pigmentation marks on my skin and not to mention hair growth is still on my face. I highly doubt I will return even though I can for maintenance.