Yes, the waitress was very busy with a couple of larger groups. She managed to seamlessly make us…read morefeel like we were her only customers. I order a special bourbon to start. She was not sure if they were still serving it she said. In 2 minutes she returned with our drinks. The rest of the evening and food was excellent.

I was able to get right in with Stephanie for a facial. She was kind, gentle, and very thorough…read more We are going to meet again and start talking about a skin care regimine. Thank you!

I belong to the one in Tampa and got soooo excited when I drove past this place. The girls working…read morethere prob think I'm nuts because I was so happy walking in I came in today for glutathione and NAC IV therapy. She had a really good stick!!! I made an appointment for a cryo facial next week as well. I am a member but the lowest membership they have. I've only done the IV therapy but excited to try more while here

I want to be clear. I loved Restore. I joined a few years ago and enjoyed the IV treatments,…read morecryotherapy, red light, sauna, etc. The people I encountered were kind. I would give them a five star review. However, today I canceled my membership and spoke with friends and family to do the same. I spoke with a woman I have the grace not to name here whose rigidity was only matched by her rudeness. I was diagnosed with cancer last year and had to freeze my membership due to treatments. I was told that was fine and that I could do so for the foreseeable future--which I appreciated, because cancer is really freaking expensive. Today, I was charged, despite being told that I could continue to freeze the membership. Honestly, frustrating as that was, I would have just let it go if she were not so rude and cold. ZERO empathy...did not care at all that this was a special situation. In fact, I am surprised that there is not already a protocol in place at a wellness business for people to be able to have some flexibility when there is injury or chronic illness. Or if someone could have told me what the rule was. Today the woman I spoke with at Restore made it loud and clear that (at least her) priority is financial. I was saddened, because I am working so hard to regain my health, and that is what Restore is supposed to be about---recovering, healing. And to expect customers in active treatment to know what the corporate rules are and follow them or be charged, is ridiculous and cruel. This is why so many people with illness do not trust the wellness industry. Again, I thank the people I met early on. And also, I will tell every other person in recovery about my experience.

Staff was always nice. However, I paid over $2,000.00 for under arm and bikini line. ZERO lasting…read moreeffects. When I emailed customer service, they called back and said I would just have to pay more for the additional treatments. Would NOT recommend wasting your money.

1 star is to much. Was told and shown over phone what an…read moreafter pic was for my body type. Signed up for Cool Sculpting treatments. 4200.00 later not a single change and told sometimes you need more treatments. So pay more for something that the first 4200.00 paid for, without one thing changed. Are you kidding me. Nothing was done for me, just oh well, we can do more treatments. There is a REASON they don't guarantee anything. I wish I would have read reviews of this Company before being scammed out of money.

Went here for laser treatments for hair removal. Even though I only went a handful of times (was…read moreusing a Groupon for a trial run), I saw a lot of the reduction I was hoping for! Beyond that, the setting was nice and clean. Staff were friendly and my technician remembered me and what was happening in my life even when I was only coming in once every two months or so! They were also very understanding and easy to reschedule with on the many, many occasions my fluctuating work schedule or family emergencies made me suddenly unavailable. Many thanks and best wishes to the staff!

Laser Skincare of Rochester is beyond amazing. Melissa, has been doing my treatments & she is…read moresweet, kind, and very knowledgeable about the various treatments. Every single treatment I have received so far has been nothing less than amazing. Clean and courteous environment both prior to as well as during the pandemic. They are very mindful to ensure safety not only for their clients but for everyone, and that's reassuring. The owner, Monica, is also very sweet and extremely knowledgeable. Their years of experience and expertise make me feel so at ease. I will continue to come and support these amazing ladies and refer as many family and friends as I can. Thank you ladies for all you do.

I have been coming here for years. I have always had amazing service! The staff is AMAZING!…read more Today, I met with Mallory! She was so sweet and nice! My facial was amazing. Very relaxing. Just what I needed. I was recently diagnosed with breast cancer. As a result. I cannot get any injections, chemical peels, or anything that is not hydrating or natural, while in chemo. Which was a devastating blow to my confidence. I assumed that meant, I would look 10 years older, in a year. Also the chemo is making my face break out. Talk about a huge whammy! Mallory did a wonderful hydrating facial, with Papaya enzymes and lipids. My skin feels and looks amazing! This is now part of my regular rotation. Nothing zaps collagen from your face than chemo. I plan on living through this and fighting hard. But whether I end up in a coffin or continuing to live my best life. I still want to feel pretty. I have a membership through this business and it has been so worth it. Today my service was free. Just because they wanted me to feel pampered. Not only was it a sweet gesture, but smart business. Because now I've tried a new treatment, that I plan on doing on a regular basis. I have not had any injections in about 9 months. I put a picture of myself, so you can see how amazing they keep looking. Without any toxins, chemicals, or injections. This pic was taken after my treatment. No make up, filter free. I'm 55 years old. Still feeling confident, with breast cancer.

Getting preventive Botox here for years! Can't recommend enough! The staff is so friendly and place…read moreis beautiful inside!

Love the staff. Honestly, you can get these medications pretty much anywhere nowadays but the…read morepersonal touch is rare.

Appreciate all the staff at Vitalize. Thoughtful, thorough, knowledgeable, and supportive…read more Honestly the best experience. Kelly their NP is fantastic.

I have gone to Michelle for years and highly recommend her. I had terrible acne in my 20s and…read morecontinue with occasional breakouts in my 40s. Michelle is very professional and extremely thorough. She spends time as needed for extractions. She then does either a microdermabrasion or dermaplaning +/- a peel, which has helped to smooth out my skin, lighten the scarring and brighten my skin. Plus she's just a really nice person. I come out of there relaxed and refreshed.

From the owner: Skin Care Services: *Facials for Anti-aging, Acne (extractions),…read more Rosacea, Back, Relaxation, Men and Teens. * Medical Grade and Superficial Peels Dermaplaning Microdermabrasion Dermafile Face and Body waxing: *Brazilian Basic Bikini Back Chest Under arms Stomach Legs eyebrows lip Tinting: *Eyebrow and lash

They overdilute their neuromodulators (botox, dysport) - which is why they never fill the injection…read moresyringe in front of you in the treatment room.

Jeff is amazing! I went in to receive Perlane lip filler & he did a fantastic job!!! I lose filler…read morequickly in my upper lip & besides putting equal amounts in my upper & lower lips he put more in my upper. He really knows how to listen & understand someone's needs. Thank you Jeff! You will forever be my doctor for all my facial needs!!!

Had my first facial at Skintopia.... This place is beautiful, and so relaxing!!! TESSA was amazing,…read moreand had the most incredible touch that transformed my skin from dull and dry to quenched, soft, and supple again. I would highly recommend this place to anyone looking for a fantastic facial, and relaxing experience!

I can't begin to express the extent of my love for this place. I started going to Skintopia over 9…read moreYEARS ago, so this re-review is long overdue. Skintopia is more than just a spa. Skintopia is a haven for all those who are weary/hairy/dry-skinned...WHATEVER you need, my girl Christina will hook you up. Facials, waxes, eyelashes, makeup, she does it all! I literally drive from Syracuse to Rochester every 8 weeks because I trust no one else with my Brazilian! 2 times in my life I went elsewhere and let me tell you, I'll make the drive to Skintopia now. Make an appointment, stop by, relax to the music, soft beds, heated towels, wonderful service, delicious complementary tea, and great company. You'll be hooked!!