Incredibly impressed with value, quality and service with this company. Our sales person was…read moreknowledgeable and kept in constant communication with the process. The owner Ed was on site an helped us pick the perfect marble piece. My installation was a full week early!

These guys are a total class act! Wonderful, wonderful experience all-around. So enjoyed visiting…read morethe showroom and boneyard (Chuck was an absolute delight.) and our granite countertop is a work of art. Every time I walk into the kitchen, I stop and marvel at it. Manny and Lalo were dream team installers-super efficient and competent and professional. Couldn't have asked for a better experience. Never write Yelp reviews but felt the urge to do so here because we had such an awesome experience. So thankful we discovered these guys!!!

I'll be the first to admit when someone rights a wrong, I won't keep it to myself, I will share…read more Floor and Decor delivered 20 pieces of broken tile to our construction site, but the tiles are so large, 48"x48" that the breaks were not discovered until the end of the project. Our GC contacted the management team, and they graciously credited twenty broken tiles, which amounted to a $2,100 credit. I would like to comment them for being honorable in regard to their customer relations. I am giving them five stars.

Had appt and met with store designer on Feb 9. Great person and she took the time to show us…read moreoptions for our upcoming remodel project. She made an appt for us to meet with one of their in-house contractors (915 Prestige) for estimate on Monday Feb 10. Thought we found the perfect place until the contractor arrived and then went downhill from there. Estimator appeared to be in a hurry, and didn't take any measurements. Before leaving he stated estimates would be sent to store designer who would then contact us for project cost. I ensured that he had our correct contact info since he stated the designer didn't provide our email. I then returned our borrowed tile samples on Thursday Feb 13 and to follow up on estimate status. Informed designer was out to lunch and left my name and phone number with store staff. As of today, Wed Feb 19, have not heard back from either store designer or contractor. At this point I have engaged other contractors for the project due to lack of follow up with us. Experience has left us very disappointed and takes them out of contention for any future projects.

We love hiring this company to do upgrades to our home. They are flexible, reasonable pricing, and…read morehigh end products!

I kept looking for a tile installation person and nobody showed up because it was a 12x12 and…read moreconsidered a small project. Finally, I called the company Stileish and Ricardo showed up and gave me a quote. I went to the store and picked the tile on sale with everything included. They are very professional, showed up on time, brought everything they needed even a broom.and dust pan. Very happy to have hired them!!

Great Customer Service, Bilingual, very kind offered me water or coffee while looking around.read more

From the owner: We are a design studio with a stunning showroom of high-quality kitchen and bathroom designs. We…read moreoffer an expansive selection of premier products and services to choose from. Transform your house into the home of your dreams with Galleria Kitchen & Bath, El Paso’s trusted home remodeling company.

Totally done with my washer ... walked into Maytag on Gateway East, .. I had the opportunity to…read morelook around without a hounding sales person. Upon approaching the service desk Joe Garcia was very attentive to answer my questions in reference to the washer I was looking to purchase. I can't say enough about the customer service I received by both Joe and Mario. My purchase was a little on the high end but I'm very happy with the washer and especially happier that there is a 5 year warranty. Can't say enough about the Deliver driver, he was working solo but knew what he was doing, he delivered and installed in less than 30 minutes, very courteous and professional. Thank you Maytag Home Appliance Center.

I have owned Maytag equipment fir years and my recent need for a technician reminded me why! He…read morearrived on time, carefully explained what he was going to do, patiently waited for the machine to recreate the problem I was having and then proposed a solution and when he would be back to fix the machine. Absolutely recommend and would use the company again!!

My family had an extremely poor experience with Re-Bath of El Paso during my parent's bathroom…read moreremodel. From the beginning, it was clear that the ReBath team did not have clear communication among themselves. The consultant was able to answer all questions, but it was later discovered that answers given were incorrect. When changes or decisions needed to made, management took it upon herself to make those decisions for my parents. From the consultant to management to the installers, all gave inconsistent information, which led to confusion and mistakes throughout the project. Management was also lacking. There did not seem to be clear oversight or accountability, and when issues came up, they were either ignored or addressed far too late. Communication was inconsistent, and it often felt like no one was taking ownership of the problems. The consultant sent out was not properly trained. When management was asked regarding training, she stated she does not go over new contracts completed by new consultants to correct mistakes. One of the biggest issues was that incorrect supplies were orders, which cause unnecessary delays and added frustration. Instead of resolving things efficiently, the process became drawn out and disorganized. We were informed the project would take 4 days to complete. It ended up taking 4 weeks to complete due to having to reorder supplies and scheduling conflicts. Overall, what should have been a simple remodel turned into a stressful and disappointing experience, especially for money the company charges for products and installation. I would not recommend ReBath of El Paso based on my experience.

Extremely disappointed with ReBath & definitely wouldn't recommend. It's unfortunate I can't go any…read morelower than a one rating. Shower stall update should've been completed in 3 days. Five months & still counting. Still having issues regarding bottom metal frame holding water & causing foul odor. False advertisement on the number of days to complete work. ReBath is absolutely not with their customers every step of the way. Repeated excuses for not having parts on hand, repeated ordering & reordering for more delays. Lack of communication and providing follow-up calls or texts throughout the process when unexpected changes occurred on their end. It's amazing that the Customer Service Manager tells you she will call or text you on a particular day, but fails to say what month and year. Apparently, their customers' time isn't valuable or important to them. Their glass company, Arizona Glass cut the shower glass incorrectly among other things after two measurements being done by ReBath. Several damages caused to kitchen cabinet, electrical outlet, scented oil freshener and lotion dispenser, razor blades left in front yard and mixing cement inside. Fine cement powder in Master bath & bedroom. What a nightmare to clean up this mess. Customer General Manager gave a $50 gift card & $2,000 discount, which she stated was fair and reasonable. Final bill received only showed $700 service interruption discount from ReBath and $350 from Arizona Glass. Customer General Manager's word obviously means nothing because she blamed the corporate office. A Customer General Manager apparently has no say in offering discounts but also makes no effort to inform customers once the corporate office makes its final decision. She offered to speak with the owner to see if he would consider the original $2,000 discount. After a week of listening to her say "I'll call you back tomorrow morning with the status and she never provided one until we went to the ReBath office and they were willing to give us a $1,000 discount. Hard to believe no one has had any problems with this company. Went to the Better Business Bureau as well as the ReBath website to look for reviews. There were no complaints or reviews with the Better Business Bureau. If there had been, we definitely would have gone elsewhere. Don't waste your time, money or energy with this company. Look elsewhere. We regret ever having hired this company. They have failed to earn our trust in their work and product.

We are renovating our forever home, and was told by my architect to go to Ferguson to gather…read moreinformation and specifications on my kitchen appliances. I was dismissed from the get go! I walked in and when I met with the lady I was supposed to meet with, she was rude, and did not help me at all. She could not wait to get me out of the store, and back to her desk! I could not believe it! I was one of two customers in the entire place. I left, very dissatisfied and disappointed, to say the least. Customer service does not exist whatsoever! It is not their first priority. I emailed them requesting a quote and specifications to the appliances I was interested in. However, I have YET TO THIS DAY to HEAR from them! It has been over one week today. Therefore, and as a result, the very next day, I went to their competitor, and received the best service imaginable. I now am going to be ordering and purchasing my new appliances from Builders Source Appliance Gallery. They took the time to listen, answer each question that I had, and printed, and emailed me the exact specifications for each appliance that I was interested in. They were straightforward, and did not make me feel like I had no idea what I was talking about.

Although they didn't have what we needed, they told us who would, called to verify the other…read morebusiness was open on a Saturday and printed up a map and directions. All without us asking. This is what great customer service is all about.