Absolutely the worst business practices I have ever encountered. They change your money's owed at…read moretheir own liking. Then when Brooke the owners daughter admitted they were wrong and corrected our account the employees went right back to we were behind again for reasons that 3 different employees gave the different reasons. If your thinking of doing business with this company my advice is RUN. I'm a disabled veteran and if they can to it to us they will have no problem with doing it to anybody.

My parents' were out of the country on vacation, and I came to their house to take care of the…read moregarden. When I arrived with my two young children, I realized that their water system was not working. I called Aquality Solutions, and even though it was a Saturday, they came out to the house and had the system fixed within minutes. I was very impressed with their punctuality, expertise, and kindness.

Dustin Leverenz inspected the HVAC equipment in my recent's purchased condo today and gave me very…read moregood information. He was very polite and knowledgeable and answered many questions about my 21 year old system. He did not try to sell me anything. The service call was $89.95. His manner and professionalism did sell me on his company which I plan to use in the future. Thank you for a positive experience.

Update to November 20 review November 21, 2025…read moreToday I was contacted by Brandon at Mike Williams who said they wanted to make things right. He asked me what I thought was a fair price for the service and I named an amount that was in line with the typical prices I found during my internet searches. Without argument he agreed immediately and refunded me everything over that amount. A very substantial refund. Brandon was very nice and very helpful. It took a while and a lot of effort to reach the right person but Mike Williams made things right.

Covenant was great! From the first phone call to the very end with the technician. We really…read moreappreciate their professionalism, knowledge, and kindness they showed the entire process. We will certainly be calling them back again.

Dayton & Quenton did an awesome and most thorough job at our home today…read more They were both very polite, helpful and methodical in their work!

I didn't buy my water filter from a box store. I did my own research and made an educated…read morepurchase. Like I said in my first review, Culligan never upgraded our Culligan 15 year old 3 stage water filter. Technology is always advancing. As is my new 5 stage water filter.

We were notified a few days before our June delivery that the schedule was being changed and we…read morewouldn't get water for over a week due to a driver accident. Then they moved from monthly to every other month and as a result, we now have to wait 5 more weeks. We live 13 miles outside the city limits of Normal. I wouldn't recommend Culligan of Bloomington. They are unreliable.

Highly recommended. Excellent work and attention to detail. Pointed out the issue and explained…read morethe course of action to remedy the situation. Finished the project in a day, including digging, trenching, fittings, connections,etc. Hard working and dependable.

From the owner: Family owned and operated Plumbing/Piping company serving Central Illinois. 25+ years experience…read more Licensed, bonded and insured.