Asked for a quote. Said he would get back to me after tax season. Never to be heard from again.read more

Oh my goodness. These people are horrible. I hired the to install tile. The first week, they…read moresent a person , 1 person despite saying it would be a "crew". The man did not bring proper tools, kept saying he would, never did, and I ended up buying the tool to try and expedite. Owner never tried to provide tools needed and blamed the guy he hired. Week one was spent taking up 200 sq ft of old floor but not all the motar. Power said he had aa crew down with prior job. Could start Monday. I would have all three. I had 3 guys half a day. Ended up one guy, everyone else gone. Poor communication. One day I am told "tomorrow, final demo and dry fitting cement board. Didn't happen. There was another day of demo and some incorrect dry fitting. This is the point at which I said no more. What really sent me over the edge was they turned my water off on Wednesday and I advised multiple times I had an appointment and needed to leave by 230. The owner was supposed to come back before I.Left and turned the water back on. He texted me at two twenty seven and said he was about twenty minutes away. I was so mad and I had to go, so I did if they were. Said he'd come back that night later from Bloomington. I guess and turn the water back on, but I said, forget it. I tried to do it myself, and I couldn't, so I spent a night without water. It is so disrespectful, in my opinion to tell somebody. You will be there before they leave. But then don't be there, and they end up having a night without any water. I had new flooring company come out who said as they looked in the bathroom that they had broken my plumbing pipe.Now I have to have that replaced and have a drywall person in to fix that. I asked for a refund of the unspent.Amount I had paid up front. The owner is giving me the run. Around and now he won't respond at all. I have a lot of texts that show everything i'm saying, if anybody wants to see them. The owner told me that I have very unrealistic expectations. That could be true. But when the new flooring guys told me what it would take to fix the problems this company caused, it's less time than these guys already spent here. One of the workers for this company also told me that the they have been working on a job in Champaign for a month and a half, and they're nowhere near done. That's unverified by me. But now I have to sue this guy to get my money back. Also to get money for the plumbing that they damaged.And the drywall repair, which is another three hundred and fifty dollars. Beware. The values you read on their website which say what they are committed to are absolutely untrue, as it relates to my experience with them.

Dan did an excellent job I would recommend him to anybody. He finished the job and excellent timeread more

From the owner: From small ground decks to stunning elevated designs, we specialize in any vision and bring it to…read morelife. Customized decking and haindrail can be as unique as each homeowners home. Let us bring your vision to life and enjoy the experience. Ask about our 3-D design

He returned my request fast and in a professional maner and i immediately gave the information to…read moremy the operations team is handling everything so no complaints.

I had a consultation today from Bob to take a look at my roof. He came over the same day (after…read morehours - so I could meet him after work) and gave me an honest status update on my roof. He told me I had a bit longer. I really appreciated his expetise and honestly - and will be sure to do business with them in the future. Blake Champaign

Almost a year ago we made a call to our insurance company about the winds that came through and…read moredamaged our Cedar Shake roof. We worked tirelessly with a couple other contractors before Jeremy the owner of Copper Creek stepped in. Not only was Jeremy knowledgeable and easy to work with, he was patient in working with our Insurance company and getting our entire roof replaced. His professionalism showed through the whole process. The roof we had put on was not a simple slap on and go on your way. Our roof had lots of peaks and valleys and presented many obstacles in working with a new product. Jeremy and his crew made sure every detail was taken care of. The work cite each day was cleaned up. We are extremely pleased with our beautiful roof and we recommend Copper Creek to everyone!!

I cannot recommend Matt Nelson & Nelson Builders enough. I wanted a modern, completely custom home,…read moreand he executed it perfectly. He was able to take my Pinterest photos and bring them to life. He was also able to explain why some of the things I thought I wanted would cause issues I hadn't event considered. I always felt that the timelines, prices and options were very clear -- I was never surprised. We met with many builders before constructing our home, and Nelson Builders was the only one I felt could make it happen. We've been living in our home for more than a year, and I love it even more than the day we moved in!

Last spring we made a joint decision to build our first home. We searched reviews and spoke with…read morecouples who have taken on the same adventure we were about to be a part of. We were slightly discouraged reading other builders reviews and hearing horror stories from friends of ours who had decided to build their homes as well. During our search we came across Nelson Builders. We were immediately impressed with their website and spec homes that we viewed. We also found multiple friends of ours who live in Nelson Builder specs homes and are happy with their experience. We dug deeper into online reviews of this company and found nothing but positive comments. This was not the case for multiple other builders we researched in the area. We set up an appointment to meet with Matt Nelson and were immediately impressed with his attention to detail and the passion he showed about helping us develop plans for our dream home. After we put our deposit down and the building process began, we feared we would quickly feel overwhelmed with all of the decisions that needed to be made. Nelson Builders uses an application that you can access on your phone or desktop which keeps you up to date on the building process, allows you to make selections, and communicate with the owners seamlessly. This communication tool was a huge positive attribute for us because we were not living in the town our house was being built in so we could not visit the job site as often as we would have liked. However, we were able to get updates and see pictures and videos of our home during all stages of the building process through the website. We write this review to give our honest opinion about our experience so that other individuals can make a well informed decision for such a huge investment. As mentioned previously, we were mentally prepared for catastrophes to occur during the process, but we did not experience any. During the building process, Matt met with us regularly to make sure that we were happy with everything and made adjustments accordingly. For example, halfway through the build, we decided we wanted to change flooring of the entire first floor. Matt made sure that the material was delivered immediately so that the floor had the appropriate time to acclimate before being completed and still kept us on track with our move in date. There are many other examples that we could give about the time and effort that Nelson Builders put into our home. If you want to have a high quality home built in a timely manner by an enthusiastic team, then we strongly suggest you choose Nelson Builders.

Doug and Jay responded quickly to my inquiry about carpet cleaning v over the Thanksgiving weekend…read more I didn't have much hope I'd be able to book someone in such short notice, as I just closed on a new house the day before the holiday and needed the very dirty carpets cleaned prior to my furniture arriving on the Sunday. Not only did Doug fit me in, but they treated all the stains and the 20 year old carpet came out great - I'll be able to prolong its useful life a little more! I highly recommend Extreme Clean!

Very thorough and professional job. Highly recommend. I called and the owner came on the same day…read moreas it was an unexpected.

Very disappointed! I called with a real concern about a potential fire hazard based on electrical…read moreissues. I was glad when told someone would come inspect the same day. A time was arranged, but no one ever showed up!!! This from a 5 star company?

Dominique at A+ Mechanicals has stolen $125 from me. I contracted him to do consulting work to give…read moreme an estimate on installing walls inside a house I have in Urbana. He made multiple failed promises to give me an estimate. Kept saying "I'll get it tonight," then "sorry I'll get it tomorrow", about 4 separate times he told me he'd send out the estimate but he never did. I asked for a refund on the 27th of July and he said no problem, I'll give it to my accounting department. A week passes by and no refund. I texted him multiple times. He said his accounting processes refunds on the 1st and the 15th of each month. I said okay, the 1st of August has already passed. Why don't I have a refund? "Sorry you'll definitely get the refund by the 15th". The 15th comes around and apparently the refund he sent got returned for an invalid address. I gave him a valid address. Now he claimed he would give me the refund through CashApp. I made a cashapp account and gave him my details to process a refund. Silence. I called him and he gave me his typical lie "oh I'll get it sent tonight." Tonight comes around and no refund is sent. Do NOT use his service. He is a liar, a fraud, and steals your money. I'm filing a small claims lawsuit against him to get my money back. All he had to do was send me a refund and all this would have been avoided, but he's dragging it out hoping I won't push it.

We were supposed to meet last week and they never show up and won't reply the msg or answer the…read morephone

Brandon did a wonderful job with a fence installation to enclose my back patio, matching the…read morelattice woodwork and paint to the neighborhood HOA's regulations and correcting a pre-existing issue with an uneven post to ensure a proper and easy gate closure. I will be recommending his excellent work to all of my neighbors and friends who might need this kind of expert carpentry and high-quality service!