After calling four plumbing companies and one showing up he couldn't fix the problem. We called…read moreClean Line sewer & septic service and he got the problem fixed within a hour. He highly recommended them. Robert Pearson Danville

BE VERY CAREFUL HIRING CLEANLINE -- READ THIS BEFORE YOU DO…read more I hired Cleanline to auger my sewer drain because it was backing up into my basement. I had to work, so my wife stayed home for the appointment. The technician started at the outdoor cleanout. He then went into the basement, but my wife was never informed that he would be using the basement cleanout or that doing so would cost an additional $295. She allowed him into the basement because he said he needed to make sure the auger wouldn't hit the toilet. My wife paid the bill by check, and they didn't even leave us a receipt. When I got home, I started the dishwasher and the basement immediately backed up again. The next morning, I called Cleanline's office and had them email me a receipt. That's when I discovered the charges were: * $195 for the outdoor cleanout * $295 additional for the basement cleanout I explained to the office that my wife had never been told about the additional charge or asked for approval. I also had the technician call me back. When I confronted him about not asking my wife for approval before using the basement cleanout, he apologized and did not dispute what I was telling him. I also told them the drain was still backing up. They said their technician had gotten very little tree root out and found a lot of mud. They told me the drain had likely collapsed and that we would need to dig up our yard and replace it. I asked them to run a camera to confirm the drain had actually collapsed. They wanted another $300 to do it. I told them I was not willing to pay them another $300 when they had already charged us $295 for work my wife had never approved or even been told would cost extra. I argued that the $295 should instead be credited toward the camera inspection, because if Cleanline had properly explained the situation and given us the choice, I would have chosen to have the drain camera-inspected rather than have them perform the additional basement cleanout. Cleanline refused to credit the $295 or work with us on the situation. We called another company. They charged us $120 to camera the drain. I personally watched the camera footage with the technician. The drain had NOT collapsed. The second company found that the drain was in good condition and explained that Cleanline had used a small auger that only opened a narrow path through the tree roots, rather than using a larger 3-inch auger that would have been more appropriate. Thankfully, we got a second opinion before allowing anyone to dig up our yard. We could have potentially spent thousands of dollars -- possibly $10,000 or more -- replacing a drain that was actually fine. The biggest problem wasn't simply that Cleanline failed to completely clear the roots. Mistakes happen. It's the combination of the undisclosed additional charge, the drain immediately backing up again, the incorrect diagnosis, and their poor customer service and unwillingness to take responsibility or work toward a reasonable solution. We had to call another company to properly diagnose the problem, and fortunately avoided what could have been a massive and completely unnecessary expense. If Cleanline tells you that your drain needs to be dug up and replaced, I strongly recommend getting an independent camera inspection and a second opinion before spending thousands of dollars.

The best in Champaign County. Professional, courteous, and clean. I have called them on numerous…read moreoccasions for my properties and they've always done a perfect job.

Called them to fix my water heater. They charged $190 for a thermocouple. I have to say they did…read morefix my water heater but I thought they overcharged me by an extreme amount.

The communication via email caused a little confusion, but these guys did a great job at a good…read moreprice, even with the travel cost. I'll be booking these guys again.

Wife was worried about radon and wanted a lid on the sump, instead of trying to figure it out…read moremyself I hired True Plumbing. Initial quote was for $510 to retrofit a lid and replace the two older check valve's. This price is with me purchasing both the lid and check valves ($110). So I was expecting to spend approximately $620 to get this job done. The first appointment they replaced the check valves and told me the lid I bought (I bought two different sized lids) wouldn't work. They told my wife we needed a 19 inch lid. Charged $244 for that visit and work. I bought a new lid and called them out again. The lid also doesn't work and my wife tells them to just install it, which I acknowledge she shouldn't have done. There was also a copper line that was plumbed in so out of plumb I'm actually surprised it was left like that. Lastly I was charged an additional $466 for this second visit. So I'm out of pocket approximately $830 (including the $110 I spent on parts) for a job I believe was poorly done. I let the point of contact know I wasn't happy with the work done and he said he stands by their work.

Everyone with 217 Inc has always provided excellent customer service! Prompt, professional,…read moreinformative and friendly. I needed a leak in my basement from my toilet repaired. Today, Boston was excellent. He called first, arrived on time, gave me options and pricing and let me decide what I wanted to do with no heavy pressure to upsell! He is straight forward, very personable and made me I feel comfortable making my decision. I highly recommend 217 Inc, and Boston will be my "go to" guy!

the plumber 217 sent out, Caleb was very friendly and explained everything very well. He did an…read moreexcellent job and is a credit to your company. That being said I have since checked with a local licensed plumber and told him exactly what was done and he said 217 overcharged me about $400 dollars. If 217 continues to rip people off the word will get out and 217 will pay the price in lost business. I will tell every one I no to ovoid this company at all cost or be prepared to pay way way too much.

Highly Recommend! I called this morning around 10:30 and Rich had an opening at 1 pm so we set up…read morethe appointment for cleaning the dryer vent. He texted me when he was on the way and arrived right on time. Great guy! Very professional and friendly. Got right to work and was finished quickly. Rich cleaned up everything beautifully. I'll definitely use CU Air Duct Cleaning again. Thanks again Rich! Mary

We recently had a small kitchen fire and had to have all our duct work cleaned in order to have the…read morenew furnace put in(fire damaged the old one). Rich worked on a holiday to make sure this got done for our family so we could move forward with repairs. He went above and beyond for us! We also have a small home and he was more than patient moving his large equipment around. He made sure to show us before and after pictures as he went along, which I really appreciated. His price was also unbeatable. I highly recommend CU duct cleaning.

Would highly recommend. The young lady at the office responded to my web contact promptly, set me…read moreup with an appointment only two days later, and stayed in touch regarding schedule changes. Brandon did a great job inspecting my furnace, diagnosing the problem, and repairing it rather than trying to sell me a new part. I'll definitely hire them again. The price also seemed completely reasonable.

Excellent service. Professional in every way.Will continue to have Rose Heating service as needed.read more

I wanted to get my ducts cleaned, and contacted Drummond. I was able to get an appointment quickly,…read moreand the job was done professionally and very well. Five stars and two thumbs up!

We had them out for air duct cleaning but shortly after that the AC stopped working. We had an HVAC…read moreperson come out to take a look and the problem was that there was a lot of debris from the duct cleaning stuck in the filter. I am still giving a good review because they were very polite and professional and called me back to apologize for the oversight and also refunded the cost of the cleaning.

Guys Who Clean have washed our windows and screens the last two years…read more Their work has been exceptional, to the extent that our housekeeper thought we had gotten new windows! We will use them in the near future for gutters and fence pressure washing. We will continue to use them again and again! Side note: I wish they also did landscaping. ;) I can't imagine that they wouldn't be just as good and reliable as they are currently with the services they offer. Thank you Alex!

We just had Jose, Hector and Alexi from Guys Who Clean power wash our roof to remove leaf debris,…read moreetc. They came out on a terrible day (32 degrees with a 20 mph gusty wind), but managed to do great job.