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Chico, CA

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Aegis Treatment Centers | Chico

3.6 (13 reviews)
Closed • 5:00 am - 10:00 AM
Updated 2 months ago

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8 years ago

Saved my life. I'm reviewing these guys cuz they don't deserve one and a half star when they save lives.

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Autumn Creek Post Acute - Been broken for a few months employee cut his hand and they made him still work with feces and everything else.

Autumn Creek Post Acute

2.7(7 reviews)
0.1 mi

This place is truly awful. I was there every day for at least an hour over four weeks visiting my…read moremom. It commonly takes about 40 minutes to get anyone's attention. They will leave your loved one's bowel movements in their mobile commode all day. To get a nurse to administer meds is an act of God, but if you bring in over-the-counter medication for your loved one, the CNAs will take it out of their private storage while you're not around and never mention it. One CNA stole the heating pad I purchased for my mom to help with her pain. When I asked her where it was, she said it was a fire hazard and she had placed it in her personal vehicle. My mom got scabies while she was there. Though several CNAs saw it and provided her with hydrocortisone for it, no one identified that it was scabies, treated it, or washed her sheets. I was heartbroken watching the staff completely ignore and verbally abuse my mom's roommate, who was extremely ill and confused about why she was there. It took almost three weeks and six calls to get a call back from the social worker to discuss my mom's treatment plan and progress. By the time I got a call back, I was furious and wanted her out of there, which they initially refused to facilitate. They forgot my mom's medical appointments in spite of numerous reminders. When they finally acknowledged it, they didn't dress her and wouldn't transport her. The receptionists are on another planet and are absolutely no help. They don't even know who is coming or going. High points: There were a select few staff members who brought my mom joy and treated her with dignity, including a very sweet and charismatic male CNA, the kind-hearted man who does transportation, and the physical therapists, who were fantastic and the only staff members who actually communicated with me about her treatment plan, needs and progress. It's been six months and I still feel sick to my stomach anytime I'm nearby. Please do not send your loved one here, especially if they don't have the ability to advocate for their own needs.

The people that work there are all very kind. Can't say enough good things about them! PT is great!…read moreSo much better than PT in SF!

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Therapeutic Solutions - Where doctor aboesh bit me for some fking reason ?? I asked if I could try lexapro?

Therapeutic Solutions

1.7(42 reviews)
2.0 mi

This place literally saved my life. I cannot understand all of the negative feedback it has…read morereceived. It seems to me that people don't fully comprehend how other programs (especially those in government-run facilities in states outside of California) really take away the agency of the patient. I felt like I was in the driver's seat regarding my care from the moment of my intake to the minute of my discharge. Personally, I received nothing but the highest ethic of care and respect. The number of comments complaining about the urine testing seem especially misplaced to me. Is it inconvenient? Of course, especially if you have never had an issue with substance abuse. However, my background includes working in medical offices, so please understand that the urine testing is for more than just the detection of drugs; it's also vital to detecting anomalies within your body that could be missed otherwise. That background in medical offices has also taught me to understand that mistakes happen, and even the best offices still need patients to advocate for themselves. That's the reality of living in the society that runs managed healthcare the way it does. That's not to excuse rude or invalidating providers (and, in my experience, psychiatrists tend to be particularly short on bedside manners) but I think that's a far more legitimate issue to hold against this place, even as I have never experienced it myself. Without a doubt, the office isn't perfect--but no office is. And when it comes to mental illness, which is particularly unique to every individual, it's virtually impossible to expect any program or facility to be the solution for every potential client. For me, it worked, and I will always be grateful for that.

I've been going to Therapeutic solutions for several years now. I've never had an issue with them…read moreuntil last week. I called to reschedule an appointment and was told the provider was 4 months out. Luckily they had a telehealth spot that day. I entered the video call and the provider joined. But I was unable to turn on microphone or video on my end but I could hear and see the provider. I messaged him through the chat that I was having trouble. After a moment he stated her still couldn't see me. I messaged aging wanting to know if we could talk over the phone instead. After a moment he hung up. I called the office stressed and upset but couldn't reach anyone so I left a message. That was on Friday. A week has passed and no one from the office has reached out. I understand the office is busy with chico growing and more clientele. I am not blaming the provider. But mental health isn't something you can wait 4 months for to get checked out, especially when something sudden comes up. There is enough anxiety and stress associated with the sudden issue and need to reschedule, but then the office doesn't even call you back.

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Therapeutic Solutions
Therapeutic Solutions

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Aegis Treatment Centers | Chico - rehabilitation_center - Updated October 2026

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