The care was very good, personalized and respectful. The office was also responsive to questions…read moreand calls. The rooms and hallways smelled good (not like other places which smell of urine etc). physical and occupational therapists also were good to my family member. Shout out to Juana for her kind care!

These people that work here are amazing! CNAs, PTs, Nurses, office staff, you name it, they care…read moreabout what they are doing and it shows. I've been here by a relative's bedside 6 hours a day for about 2 weeks and have observed firsthand the care and compassion given to all residents, not just the ones who have family watching. Let's face it: people don't end up here because they want to ... they get old, they get injured, etc. The people here provide the care and comfort that we can't (or won't) do at home. The food is prepared by a trained chef, is very tasty and delivered hot and on time. There is a hair salon, a gym, and a library. I am sad as I watch the end of life process in my loved one. But, that's life. Ten out of 10 doctors say we will all expire someday ... I'm just glad we got the care and support we have from the professionals at Arbor.

Recently I was under the care of eric the knee specialist. After my total knee replacement i…read morefound the home care team excellent and when i got to the rehab center Eric really knew what he was doing. I did what they instructed and got released in great shape. I also had a gal named Nell a few years ago for other issues she was also a very skilled therapist. If you end up at enloe rehab thank your lucky stars. Everyone is on top of getting you well. frank covich chico

I have had the best care I could receive after my surgery. Knowledgeable staff, friendly, courteous…read moreand very supportive. I'm thrilled with recovery experience! I couldn't have done so well if I didn't have such amazing therapy.

A friend of mine was in this hellhole for approximately 93 days before being RUSHED to the ER on…read moreFeb 14th at 6:38pm. I received a call from Enloe ER stating he was in the ER and wanted me to know and they mentioned how serious it was. He was admitted with a LOTS of issues: dehyrated, hypotensive, enterocolitis, right lung pneumonia, positive finding for EPEC (interesting because prior I had called Chico Terrace because Larry had complained to me about having severe diarrhea and when I inquired with Chico Terrace I was informed he ONLY had a light case once and I said he told me for a few days and I was told no we have it written down one time. EPEC is ecoli strain that is usually from contaminated food and/or water), septis, UTI, infection in his stomach area, possible bowel obstruction, bed sores, list goes on. But hey, Chico Terrace had given him a tylenol but he didn't respond to it.....SAD because I had complained to the State approx 2 weeks prior WITH PHOTOS concerning lack of medical treatment and notification and the state ruled no violation!!!! He died. I tried to convince him NOT to go to this place to begin with!!!! AND when I went to get the paperwork to turn into DMV for him to have a handicap pass (again I have photos) their Doctor didn't even FILL OUT THE PAPERWORK, signed blank document and that is what I was given, when I questioned it the staff at the nurse said give it to me and she filled in where it states Doctor is to fill out, what a joke. I EVEN HAD ISSUES WITH THE PLACE into having my friend get to his SPECIALIST DOCTOR APPOINTMENTS!!! They didn't see the need and afterall I was told after 2 weeks of them telling me they had scheduled transport was told we already have 5 scheduled that day so no it wasn't going to happen. One morning I received a call from my friend they had actually CANCELLED an appointment that morning because they didn't have transport but they couldn't remember who they had cancelled with.

Windsor Chico Care Center is the worst Care facility in all of California. The place is a joke. My…read moreAubt died there. She was healthy when she went in there a d only lasted three months. She was abused ab staff and management. Don't ever send any of your family there. Also the entire Chico medical establishment are also a joke. My Aubt would still be around if we took her to Sacramento. One is only a number there !

I was recently a visitor to the Riverside Point Healthcare and Wellness Center and had a positive…read moreexperience compliments of Patricia Anderson. My Aunt requested some medication from Patricia shortly after she took my aunt's vital signs. Patricia indicated she would tell the Nurse's station to ensure my aunt got what she needed. About 10 minutes later her medication showed up.... the impressive part of the experience is that Patricia dropped by a second time to ensure my aunt actually got the medication. Seems like a simple thing but it shows attention to detail that sometimes gets missed in healthcare facilities. This falls under the category of "Trust but verify that your teammates followed through on their commitment." This is good for the whole team!!

I currently have two family members in the care of Riverside Point and they've been absolutely…read morephenomenal - I wouldn't trust any other facility. The staff at Riverside actually cares about their residents and it shows! I truly don't understand the negative reviews they've received because I literally go there to visit my family every single day, sometimes twice a day, at different times of the day; and I've seen firsthand how consistently awesome the staff has been during every shift. They're so patient. When my family members put on their call lights for assistance the staff members are always quick to respond. Their physicians and nurses coordinate care with our physicians very effectively and have actively worked to make sure all of my family members' medical needs are met. Beyond that, when one of my family members was discharged from the hospital into their care we weren't aware that they were on a dangerous dosage of a certain kind of medication, but one night they went into bradycardia and staff members sprang into action and saved their life! Joy immediately looked at their chart and figured out which medication was at fault and immediately made the necessary changes, and my family member recovered very quickly after the adjustment. When one of family members began care there, they weren't even able to sit up on their own or bear weight on their feet without support, but now because of Andrew the PT they are now able to stand up from a seated position unassisted and walk laps with their walker! My other family member had a tunneling bedsore that no one had previously been able to stop that kept getting infected, but once they were admitted to Riverside the wound team got the infections to stop, the wound to stop tunneling and to actually start healing for the first time! Because of PT this family member was able to stand up out of their wheelchair for the first time since 2018! To say they've both made massive improvements since coming to Riverside would be an understatement! They give my family members a lot of their personal time and attention and have very good bedside manner. All the nurses and staff and doctors are amazing people and I love them. Shout outs to Joy, Colleen, other Colleen, Steven, Kacey, Tatianna, Andrew, Cameron, Lacey, Kristin, Mark, Emmanuel, Andrea, Crispin, Marianna, Kathy, Mandy, Rudy, Montana, Melissa, Eric, Katie, Leanne, Teresa, Juanita, Mandy, Tammy, Kelsey, Kayla, Allie, Emily, Jenny, Mary, Marti, Corazon and I'm sure I'm forgetting many lovely staff members as well. Literally everyone has been so incredibly kind to us. I want to emphasize that these people can be trusted with the care of your loved ones and I wouldn't want to have mine anywhere else.

They have no clue what they are doing. They falsely claimed my neck measurements were bigger than…read morewhat it was so I would have to do sleep apnea test. They tell you one thing then do another. Made my dot physical way harder than it had to be. Don't waste your time or money with them. If I could give them a minus 5 I would.

My primary issue was the inability to follow HIPAA guidelines. I was sitting in waiting area with…read moretwo other people waiting for my husband to be seen. During his time in the room we all in waiting area could hear the nurse and practitioner discuss my husbands stats. We could hear them talk about his blood pressure and how they would not be treating him because of it. We could then hear the nurse discuss appts and other issues with every person who came in. I will be reporting this to the appropriate state boards. Be very careful when using this company as your privacy is not their concern!

Highly talented nurses and my personal favorite.is Courtney. Management is a MESS. The…read morecommunication is pristine prior to admission than non existent after intake. The case worker hasn't returned calls for weeks to us or Butte County Health. Hilariously, if you get the Nursing "Supervisor" Serena Boorman, you will get to act as her therapist for the entire visit as she complains about her fibromyalgia and that her pain is worse than her clients but she can't get a diagnosis and is forced to use the Med-Spa in Chico for chelation therapy. You'll also get the random butt dial from her car during her road rage incidents. All that said, for Skilled Nursing, the nurses are excellent.

I have been beyond impressed with Home and Health Care Management. And I speak from within, as a…read morenew employee here. As a company, extraordinary!!! The amount of help and assistance it provides to the community and the many contracted counties is incredibly impressive. I wish the number of patients whose lives have changed by HHCM would be on display so everyone can see what an impact this place makes. HHCM is beyond just in-home care. It helps the homeless finding housing, it provides case management to facilitate maneuvering through a confusing health system, it provides resources for better overall care, and the services go on and on. A kind of business dreamt by one individual, the CEO, who chose a career in Nursing for the intention of benefiting others. Such a bright and intelligent woman with years of experience and one who I have learned so much from in the last two months. I cannot express enough how thankful I am to be part of this group.

A wonderful place to work! I love helping our staff meet our residents rehabilitation goals. I look…read moreforward to celebrating each discharge and look at it as a great team effort where we have partnered with the resident and their family in their recovery. I look forward to going to work and I appreciate the great team work, support, and positivity that surrounds me and our residents every day. The facility is bright, open, clean, and inviting. (Under new management Aspen Health Care, what a great company that invests in their residents and staff!)

Thank you for taking such good care of my grandmother while she was there recovering. Friendly and…read moreaccommodating staff! Very clean facility with nice outside areas for the residents as well! Spacious rooms and caring staff. I recommend Country Crest!

Very unprofessional management! Asked (Susan) to remove a girlfriend who I do not approve to be…read morepresent in any of my child's appointments. As parents mom and dad are welcome point blank !! When I asked her to ask her to leave she said it's not her problem and that she can't do anything about it . Parental rights should be #1 in a business for children . Instead she treated poorly and argued with me . Therapist are amazing I appreciate all of the time and work they give ! Management or owner is extremely rude and neglectful to parental privacy and rights . Definitely no urgency to keep my child's privacy a priority.

My daughter began seeing Susan at the age of 5 months to work on motor skills delays. My daughter…read morewasn't rolling or sitting and was at risk for weakness on one side. She has been seeing Susan for 7 months now and she has made so much progress! Now at 1 year of age, she is able to sit alone, play with toys, roll, crawl and pull herself up to stand! The gap in my daughter's delays and her age is closing. We are now addressing standing and walking. My daughter is always happy to see Susan. She is always so productive during her therapy sessions (except when she is hungry or tired) She literally loved Susan from day one. I trust that she will meet all her physical developmental milestones with her. She is consistent, dependable and loving. She has tons of experience. She is a mom of four herself. Endless source of wisdom and guidance for any child or adult. I would recommend Susan to any parent looking for an Occupational Therapist.