My mother lived at The Empress Memory Care from September 2023 until her passing in May 2024…read more Within the first two weeks, her jewelry began disappearing, including a ruby ring she had worn daily for over ten years and never removed. Management offered no help or accountability, even suggesting she might have misplaced or traded items, which was not true. Over the next several months, more of her belongings went missing. 2 coats, sweaters and inexpensive earrings. During a later meeting with other residents' families, one man shared that his wife was terrified because staff were going through her things while she slept. This confirmed our fears. We paid roughly $20,000 to get her in this facility. We hoped it would be safe, compassionate care, but instead endured a deeply traumatic experience. I would never recommend this facility to anyone seeking trustworthy memory care for their loved one.

Empress Senior Living is a beautiful, boutique-style community in Laurelhurst that feels more like…read morean upscale hotel than a traditional senior living community--while still being very reasonably priced. The location is outstanding, with a Metropolitan Market across the street and some of Seattle's best parks and walking trails nearby. The food is excellent as well--especially the breakfast burritos. The staff is consistently friendly and welcoming, and there is always something engaging happening for residents. I've been especially impressed with the Health and Wellness Director, Heather. She has a strong pulse on the building and a deep understanding of each resident's individual needs. I've seen firsthand the care and intention Heather and her team put into ensuring that care is personalized, thoughtful, and well-coordinated. She does an exceptional job guiding her care team and working closely with outside partners to make sure residents who need specialized support receive it. Just as importantly, she communicates clearly and compassionately with families. Empress is a special community, and it truly shows in the quality of care and attention given every day.

Aegis Ravenna is the most magical memory care facility on the planet!…read moreThe staff and caregivers are exceptional and truly the most loving and selfless people I've ever met. The activities, food and care/ nursing staff are top notch! They made the transition from moving my dad in Bellevue to Aegis of Ravenna so comfortable. I honestly consider the staff as well as many if the residents to be part of my family. I've shared many tears of joy as well as tears of sadness that come along with Alzheimer's. Regardless of the circumstances someone is ALWAYS there for help and support. As we all know one can't put a price on love,understanding and compassion. The facilities are also beautiful and so well thought out. Nothing was missed when it comes to attention of detail. Most importantly I know my dad is in the best care possible and will live out his remaining days surrounded by love, true love. If you are looking for an environment as I've described above feel free to message me through this App, you needn't look any further. I'm there several days a week and would even be happy to meet you there! Lastly, I don't work for Aegis but am just so truly appreciative. One more thing,lol. I looked at numerous facilities before I found this gem!

It's such a hard decision knowing when is the right time to move into an assisted care facility but…read moretalking with Karen made things seem so much less daunting. The space was beautiful and felt more like a boutique hotel than your "A" typical assisted care facility. She gave me a lot of great information, they are at the top of my list but ultimately it's our loved ones decision.

My mom has been a resident at Vineyard Park Queen Anne (formerly Queen Anne Manor) for three and a…read morehalf years. She lives on one of the two memory care floors, and we have been very happy with the care she receives. Mom's apartment is cozy and bright, with tall ceilings, a ceiling fan, a large window, and her own bathroom. The communal space is flooded with natural light and includes a TV room, dining room, and a darling rooftop patio filled with flowers during the spring and summer months. There's even a piano tucked into the corner, and I've been lucky enough to witness residents sit down and play! We experienced a change in ownership last year, which resulted in quite a bit of management and staff turnover. It was a challenging time for everyone, but one thing that remained consistent was the focus on caring for and supporting my mom and the other residents. The current team is, hands down, the best we've experienced. An enormous thank you to all of them. There is a level of "independence" in the memory care program here that may or may not work for your loved one. It's a large community, and even within the smaller memory care sections, the staff-to-resident ratio is on the lower side. For our family, though, this works well. Mom is mobile and constantly on the move, and having the freedom to explore without being overly coddled suits her personality. The staff also take a gentle approach to caregiving. If a resident refuses care, they're good about giving them some space and trying again later. I've found this helps prevent agitation, and the residents generally seem happy and comfortable in the shared spaces. Memory care residents have daily activities with the activities coordinators and are often invited to the assisted living side for larger, community-wide activities. Extra staff are on hand for these events, and residents can return to their own space whenever they're ready, which is especially helpful for those who can become easily overwhelmed. They also put on an extra-special Thanksgiving celebration every year! We are so thankful for the level of care Mom receives, the friendly and inviting staff, and the beautiful historic building she gets to call home. And bonus points for the neighborhood! Finding long-term care for a loved one is an incredibly emotional and overwhelming process. My advice: explore your options, ask lots of questions, but also take a moment to observe how the staff interact with each other and whether the residents seem happy and comfortable. You'll know when you find the right place--and we sure did at Vineyard Park Queen Anne.

My parents have resided at Vineyard Park for about 7 years now and we have had an excellent…read moreexperience. Mom has her own apartment in the independent living section and my dad stayed in the locked memory care unit. Throughout the years, we have appreciated attentive care and good communication with staff for both parents. There have been multiple times where medical emergencies have come up requiring transfer to the hospital for higher level care, and every time the staff responded beautifully to get them the care they need and contacted us immediately to let us know what was going on. I am able to connect with director of the nursing services and even the executive director whenever I have questions or concerns, and we are always able to work collaboratively to achieve a mutually acceptable solution to the situation. The staff is sensitive to maintaining residents' dignity and autonomy wherever possible, however they also have firm boundaries in place when safety issues arise and require adjustment of the approach to things like medication management, mobility/ambulation, or maintenance of personal spaces.

No one prepares you for caring for both parents at the same time, with two very different needs…read more Our mother had dementia. Our father was recovering from a stroke. We were overwhelmed and trying to make the right call for our parents. The staff didn't just know our mother's name, they knew her. Her routines, what calmed her, how to reach her on the hard days. The sundowning was something our family had struggled with for a long time, and watching them handle those moments with such patience was a relief we didn't know we needed. Our father received that same level of thoughtful, personalized attention through his stroke recovery. Low staff turnover, consistent communication was really important to us and Langland House was so reliable. It was the perfect environment that made my parents feel like they were still at home, rather than a facility. If your family is in the middle of this search right now, I hope this helps to make your decision. Very much recommend Langland House!

Both my sister and my brother-in-law had to be moved to the Langland House. My sister had an early…read morestages of dementia and my brother-in-law was in advanced state of Parkinson's. The decision had to be made on a very short notice and I must say, Langland House provided them an excellent care. The staff is amazing and not only made the residents comfortable but made them feel at home. Not only the staff constantly had their eye on the residents but were watchful for their safety and comfort. Based on what I observed with all the residents everyone enjoyed the food and the type of care each one needed. Both received their medications on time, the medications were ordered every month on a very easy to track system so the family did not have to worry and run-around in panic at the last minute. Staff took each resident for a walk either outside or made them walk inside as part of a daily routine. Langland House is nicely designed with lots of windows facing east, west and south. The light into the common areas and the bedrooms and high ceilings brought a very peaceful setting / feeling not only for the residents but anyone of the family visiting the facility. I would highly recommend considering this Langland House facility on Densmore Ave N in Seattle for any family member if their family member is in need for such a facility.

My dear brother, Ronald was at Alpine Residences for a few months before passing-away from cancer…read more He loved it there!!! He'd always tell folks that came to tour that it was "5 star service and treatment!" He felt like royalty. I toured other places but I could "feel" the care & comfort that Alpine would provide. It was also less expensive & better than other adult family homes. It was an easy choice. I knew when I walked in when trying to decide where he would likely spend the last days, I could "feel" that this was "it." Very clean, pleasant & beautiful. Every room provided privacy & comfort. The grounds are lovely with attention & care to the landscaping & seasonal container gardening; very well-maintained. A large deck out front & gazebo in back that my brother truly enjoyed on sunny days was a big plus. He was hospitalized well over 100 days prior & wasn't able to "go out." Heather & Daniel, the owners, are both nurses with experience in adult family care. She was a director for decades & knows the ins & outs of what is needed for all situations for folks needing 24 hour care. Although my brother was only 68, they had a few tenants over 100 years old! Amazing to say the least. Heather scrutinized the prescriptions that kept changing and was "on it" when he finally needed to go back to the hospital. I'd hate to think what may have happened if it were not for her attention to his condition & needs. Alpine has a full staff of nurses that live in residence separated from the main floor so we felt assured that of my brother needed anything, anytime it was provided. Tony & Nova, the main nurses were so sweet & kind. They prepared meals & cared for my brother with absolute love & respect. They even made his recipe for spaghetti! I cannot say enough about Alpine Residences. If you can get your loved one in here, you will not regret it & would be very fortunate.

Great community, staff is friendly and available. All of the staff are helpful with providing a…read morereal community where people are friendly including staff.

I have lived at "the plaza on 5th" (as I call it) for two years and find it to be a terrific place…read more the food is quite good, and available 7 am to 7pm, the management is excellent (Michelle, Brian, Joe, David), and every staff person I've interacted with knows my name and greets me warmly. I'd like to name here each of the superb staff that have made my stay such a treat: concierges Lisa and Denise, wait staff Juno, Michael, Jeanette, Joven, Thyra, Mubalum, and Asher, housekeepers Maritza and Asha, caretaking staff Inna, Aline, Irene, and Cece, and Phil the driver and sometimes excellent singer/guitar player.

It's rare that I write a review about a community, yet I'm compelled to especially because of the…read morecaliber of the leadership at Ballard Landmark. First, it's such a beautiful community with all the amenities. Second, location location location. To be able to walk on flat streets to amazing restaurants, boutiques, you name it. Most importantly is the team. Having an RN as an Executive Director means she "gets it" when it comes to care and support of residents. In my work, I touch all leadership, from the ED to Marketing, to Wellness, and hands down they get a 5 start for professionalism, collaboration and a focus on helping residents live a full, whole life. Keep up the amazing work and I always feel confident refering our clients to your community.

My dad has lived here for a couple years now. Every time I talk to him about it or visit him, I…read morecontinue to unimpressed, especially for the amount of money per month he is paying. (The first irritating thing being the monthly rent was raised by a couple hundred dollars a few months after he moved in and that upcoming rate change was not revealed to him when he signed the papers.) They have a vulnerable population that in many cases is getting substandard amenities. I'm not talking about actual physical care. I don't have experience with that side of it. Everything is clean, frequent varied activities for residents, etc. Here are some things I don't like: 1. The internet in my dad's room is terrible. It's slow as molasses. There have been occasions where the internet is flat out not working and it doesn't seem to be a priority to get it working again (although my dad noted on one of those occasions that the internet in the office area still worked.) My dad is too old to realize this is not acceptable. Even if all he was planning on doing was playing online solitaire. I would urge anyone moving in who likes the internet to fully investigate this in the room they are planning to move into. 2. My dad expresses concerns about the high rate of turnover in the kitchen/dining room staff. He reports that this causes inconsistency in quality of food. 3. Also, new faces all the time means the residents can't build relationships with staff, which is a missed opportunity to make the place more special. 4.The high turnover raises the question about how good the work environment is. I assume it pays not much more than minimum wage. I overheard a slightly racist interaction between a resident and one of the staff recently which makes me wonder if sensitivity training needs to be offered to the residents, OR the staff's rights to be treated well by both management and residents is not being stood up for. Maybe this is just me resorting to stereotyping about the older generation that they might demonstrate racist values when interacting with people of color serving them. This is pure speculation--all I know is the turnover is high and whatever the root cause is should be addressed. Pluses are great location and the lobby is spacious and comfortable.

Fred Lind is part of TRANSFORMING AGE - that name truly says it all…read more I'm an eldercare professional who visits senior communities every single day. I've also been a Seattleite for 30 years, and value an elder community's sense of connectedness to their neighborhood. On my personal time, I took my husband to Fred Lind's amazing Art Walk where we saw neighbors and local artists engaging with elder residents. My husband said, "I could totally see our parents living here." Peaceful, tree-lined streets, lovely facility plus fantastic food and activities! That's what you see. Then there's "what they do," how the community is run. As a Certified Business Coach I "get" what a high-functioning and dynamic team looks like - - every visit I observe Fred Lind's leadership team excited to be at work and dedicated to excellence in care. Dave Foltz and Katherine Post, I feel luckly to collaborate with you. Amy Bliss and Angelica Rios, your relentless focus on ensuring the residents have healthy, engaged minds and bodies is wonderful. Thanks to all the Fred Lind team for what you do.

My mother lived at Fred Lind Manor for about a year. The staff was always friendly, caring and…read moreaccommodating. Though health issues prevented my mother from participating in many activities, she enjoyed those she did attend, particularly corn-hole and nightly movies in a very comfortable theater. She also took advantage of a well-stocked library. All in all, it was a good fit for her.