Our beautiful dog Dakoda got her cut and beauty treatment. Kacey was highly recommended and was TOP…read moreNOTCH !!!! My dog has anxiety and she was working so well with her , she would break with her and love on her . Thanks again Kacey The Bakers

My wife and I went to this location in Broomfield, CO today looking for some advice on a different…read moredog food as our 14 year old Westie seems to have developed a possible allergy to chicken (per our vet) and turning his nose up to what we were feeding him. We went to the checkout lane to ask for help and Maren immediately called for someone to cover her cash register so she could help us (she has a cat with a similar issue). Maren was full of information and showed compassion about our dog's issue. She gave us some options that so far it seems to be working as he is eating good! Thanks Maren!!

If you want to throw money away for a grooming service a fourth grader could've done better, this…read moreis your place! I wanted a bath, nail trimming and grinding service on my five month old puppy. I come back to pick up a slightly damp dog with nails that were hardly cut and not grinded. I was told "your dog didn't like the sound of the blow dryer, so they didn't really have the chance to finish that" and "your dog was scared of the grinder, so we only cut them, and may have nicked one of the nails, but it wasn't too bad." The whole reason I went somewhere "professional" was so these things would be completed, that's what I was planning to pay for. Go literally anywhere else :)

Purchased a betta fish for 5 year old daughter with all the bells and whistles recommended by…read morestaff, tank, filter, water conditioner, gravel, live plants, food etc. $90.00 and 6 hours later and the fish was dead, despite following all the directions. We took it back and got a replacement free of charge. It was dead again within 4 hours. We brought water in for staff to test and were told it should have been fine. Two employees acknowledged that they get betta fish returns all the time. I'm starting to believe they get bad batches that are sickly or already ill. Most of the ones on the shelf seemed lethargic and motionless. I asked an employee if I could purchase a few goldfish for 29 cents each. She asked what size tank i had to which i said a 5 gallon. She stated goldfish need a 20 gallon tank because they can live 15 years and grow larger. I informed her that we hoped they would live a week or so, then she said "sorry we can't sell them to you". I reminded her people buy live goldfish to feed other fish, in fact that's what the entire species is for and why they are listed for 29 cents. She began to ramble on about how majestic they are. We left empty handed and have a tank set up valued at about $80, also empty. Then I had to explain to my 5 year old why they wouldn't sell us a fish. It's their right to refuse business, i cant really fault them for that. Here's my issue; they wanted me to have a 20 gallon tank valued at about $100 for a 30 cent goldfish, yet they have about 200 goldfish swimming around a 20 gallon tank, even with carcasses sank at the bottom of it due to overcrowding. Who's to say how much space 1 goldfish needs? What's the consensus? And who are they to tell me such things when they have betta fish sitting in a single cup of water? Seems a little contradictory. We've been in Petsmart 3 times in 48 hours, what a waste. #avoid

Happy the dog food I need was in stock but the betta fish in cups were among worst I've ever seen…read moreanywhere. Many floating or dead, dark cloudy water, etc. Appalling and heartbreaking.

I am beyond disappointed with my recent experience here. I took my dog in for a full groom, and…read moreabout 2.5 hours into the appointment, I received a call saying he was overly nervous and had explosive diarrhea, so they asked me to pick him up and said we could finish at a later date. When I arrived, I was horrified. His groom was left completely unfinished--stray hairs everywhere, his tail and head untouched, making him look completely uneven. To make matters worse, he was so distressed that he continued to have diarrhea, even with blood, for the rest of the day. I understand that grooming can be stressful for some dogs, but the way this situation was handled was unacceptable. If my dog was that anxious, I should have been informed earlier, and he should never have been left in such an unfinished, unprofessional state. Now, I have to find another groomer just to fix this mess. I would not recommend this place to anyone who expects a professional, compassionate grooming experience for their pet.

This was the best adoption experience! You can walk in and feel how much the staff care about those…read morein their care. They have pictures up of who was adopted during the week, and there are so many! We took our beautiful Selena home and even got a book of coupons for supplies! The staff was so sweet even just saying goodbye to her! they had some WiFi issues but it did nothing but make a fun experience joking around with them. Such a great experience an highly recommend if you are looking to adopt!

I loved this petsmart and the Banfield inside! It was my first time bringing my dog in without any…read moreestablished vet care and this was just a quick checkup. The vet made me feel so happy about my pets care and gave me so much info. The vet tech was the kindest and most knowledgeable. She put me at ease with any of my worries and was sooo friendly. They made me feel like a million bucks as well as my pup. I was hesitating over coming to a Banfield because they had bad PR in the past and it seemed to corporate, but this team really met my needs and made me feel good about my dogs care. I will definitely be returning with my little Ziggy. The only thing they could work on is front desk being more welcoming and approachable.

I trained my dog here for three years, and I couldn't be happier with the experience and the…read moreresults. The trainer is incredibly personable, knowledgeable, and kind. She always took the time to answer my questions clearly and thoroughly, making sure I understood not just what to do, but why it worked. Over the years, I saw real progress in my dog's behavior and confidence. The training approach was thoughtful and effective, and it was clear how much she genuinely cares about both the dogs and their owners. I'm so grateful for the support and guidance we received. I highly recommend this facility to anyone looking for quality, compassionate dog training.

BE AWARE. MY DOG IS SUPER FLINCHY ANYTIME I TRY TO PET HIM NOW!…read more before taking your dog here to get groomed. AMBER groomed my dog Luca. We went over the questionnaire and I mentioned he doesn't like the blow dryer and is not friendly to dogs, also to note Amber was already being a little hostile before the grooming has started . Usually the groomers will say that all they need to do is talk to him and go slow and he will be ok, never have I had a complaint from a groomer about Luca. When I go pick my dog up she says he needs to be trained, he was acting crazy with the blow dryer (then kennel dry him?) like you're the "professional". I go and take my dog home and he will flinch anytime I try petting his legs or paws, also his eyes were super red! Amber if you don't have good customer service then ok, but if you don't have patience for dogs getting groomed then find a different career path because this one is definitely not for you!

Very nice people. Enjoyed their store and the advice. I would go back. Easy to find store.read more

Great service! Staff always make a great experience for my four legged baby when we visit the…read morestore. My pup loves the treats at the register!

Highly recommend! Our beloved dog Sophie (who recently passed) dealt with anxiety issues,…read moredefensiveness and also grumpiness from taking Prednisone for most of her life. She had difficulty with other groomers over the years. We thought we were at the end of our rope trying to find someone who could groom our dog. A few years ago, we discovered People's Pups. Jaimie became Sophie's groomer until our beloved pup left us just recently. Jaimie is an amazing "dog whisperer" who handled Sophie amazingly well. Sophie always returned to us in wonderful condition with a great cut (despite also being a wiggle worm). If and when we get another dog, we'll absolutely return to ask for Jaimie again!

I've been bringing my dog, Goli, here for years, including back when the previous owner…read more(Ashley)--who was a friend of mine--owned the business. Unfortunately, since the change in ownership, my experience has been completely different. Goli looked great after her grooming today, but when I picked her up, her collar was missing. I immediately brought it to the front desk's attention. I was first told that my wife had brought Goli in without a collar. After I pushed back, they admitted the collar had accidentally been put on another dog. Mistakes happen. What was unacceptable was how the situation was handled. I had to ask the staff to contact the other customer, and I was told they would simply get the collar back "next time" that dog came in--even though there wasn't an appointment scheduled. There was no apology, urgency, or real solution. I asked to speak with a manager and requested a partial refund. They gave me $20 and refused to refund any of the grooming service. When I asked for the new owner's contact information so I could discuss the situation directly, I was told the manager could provide it but wouldn't. Security was then called, and I was told that I--and apparently Goli--were no longer welcome. The most disappointing part was being made to feel like I was at fault. The groomer even suggested that I should remove Goli's collar before bringing her in if I didn't want this to happen and continued suggesting that my wife may not have brought her in with one. After years of being a customer, I expected much better. Mistakes can be forgiven; refusing to take responsibility and treating a longtime customer this way cannot. The staff and new management clearly needs better customer-service training.

After a week of trying to get our very sick dog in to another vet in Vista Ridge.CCAMP got here in…read moreright away and diagnosed her. She is much better now. Thank you!

Please read the entire message…read more AVOID THIS PLACE! I'll never come back here again! All I wanted to do was leave a One Star review on Google without saying anything about my experience... since CCAPM keeps responding in their comments with my personal info and FALSE statements. Also, criticizing the lack of training, knowledge, and socialization I've done for my dog. When I read that then it starts to feel personal, especially with all the time and effort I've put into training her. I did take her to a trainer when she was younger as well. I've raised dogs, horses and cows my entire life! I know how to handle animals. Outside of this clinic she is very lovable and playful around people/animals. (Please see photos attach) You can see my dog playing with Kids and Horses! Now... I'll let the world decide... does she look poorly trained? I didn't fail at training my dog! I took all the appropriate measures. My dog is scared of this vet and I'm not surprised. They scare me as well. I agree 100% with all the other 1 star reviewers. Just look at how rude and unprofessional there responses are. Other's are complaining about similar experience's they've had here. Makes me feel glad that I'm not alone.

Great job! Nadja was so good with my puppy. He looked adorable ! Highly recommend Very easy to…read moretalk to and she did exactly as I wanted

Nadja was incredibly responsive to my initial requests and was so pleasant in person when I met her…read morethe next day! We will be returning to her for regular nail trimming services in the future. Note: her grooming salon is inside Aspen Arbor Animal Hospital.

I am so glad that I put my two year old Aussie in training with BlackPaw. Prior to his board and…read moretrain he started having reactions to dogs, people, my horse...after training he is so much better adjusted and I have tools to help in any situation. Before training, walking my pup was stressful. He was pulling on me so badly that it made walks stressful. Now, his heel and sit stay make walks so enjoyable! Thank you for helping Oslo and I. Life is just a little more enjoyable now after his board and train!

Our 2-year old Stella had impulse control and leash reactivity issues due to anxiety and fear…read more Taking her to places like an outdoor coffee shop or Home Depot was so frustrating because she couldn't control her excitement and we couldn't control her. So, we just stopped taking her. And, after a very bad reaction to a dog on our walk, where she redirected on me, I would get scared any time we saw a dog when we were out walking and did my best to just avoid dogs altogether. We finally decided we couldn't fix Stella on our own and we decided to take her to Black Paw Dog Training. The training we ALL received has changed our lives! Since her graduation, we have enjoyed Saturday pack walks with other graduates and Stella has done great, walking side by side with other dogs, passing dogs out on the trail and staying in a perfect heel. I never thought it could be possible. She plays ball in a neighborhood park and has perfect recall. And our walks and ball playing in the neighborhood are totally different. She can pass dogs on the trail and just walk on by without losing her mind. And taking her with us to stores is now a fun outing. No more whining. No more pulling. Just a well-behaved pup. Bernadette and Cecilia have opened up a whole new world for us that we never thought was possible. We cannot thank Black Paw Dog Training or recommend them highly enough.