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    PetSmart

    2.3 (70 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Apple S.

    I don't like this store at all. They didn't have what I needed. But the biggest problem is grooming, you have to book weeks ahead. They need to get more staff it's very inconvenient to book an appointment 3 weeks away my dog will need 2 sessions in that time only!

    After a wash and teeth cleaning
    Alexa S.

    I think they did a great job at the groomers. I brought Mikey in for a wash, clipped his nails, and brushed his hair which was silky smooth. They also made some recommendations on cleaning up his paws especially walking in the snow, and the hairs that block his eyes. He can now see. He left happy, so I'm glad to find a place to bring him back that is not too far from home.

    My dog leaving Petsmart
    Daniel W.

    Took my dog into the store to get groomed for the first time. The day before the grooming salon called me trying to cancel his haircut. I told him no he needed a haircut and proceeded to bring him in today. Then when I got there, I'll wait for about 15 minutes to go inside the room because there is a lady there with her dog and my dog is not friendly with other dogs, so when I come in, she ask about his vaccination records and see if he cannot see him because he does not have any. He has gotten his haircut at Petsmart his entire life and his records are in the system. I asked her to recheck she did, and found another account that showed his records. I'll leave him there. Two hours later I get a phone call that he's being aggressive and they can no longer trim him. I informed the lady beforehand that he could be aggressive if you were touching his head and tail and most Petsmart left those areas uncut. She refused to go any further, and even refused to bathe him. Again, he is always gotten his haircut at Petsmart and he has the same reactions and he always comes out clean and completely trimmed and they said he was a good dog. This is hell Petsmart today left him look at the photos. I will never take him back to this particular store and honestly, that lady needs to be fired

    Cam W.

    I have an older shorkie who is in decent health and brought her here on recommendation from a neighbor since I recently moved. I let the staff know that my dog can get a little nervous and shakes and pants with the intention of letting them know that's alright and they can still groom her even when she gets stressed. They let me know she had some mats I agreed and understood with no issues. One hour later I get a call saying she is way too stressed and they are sending her home. Strange since I thought my warning was clear. I pick her up anyways and see that they have barely done anything to cut her hair and what they had gotten to was atrocious (see photos). Cassidy let me know that she wasn't comfortable with her being stressed because of her age. She said from now on U should only take her to a sedated vet groomer. My dog is 15 years old, a vet will not sedate her. With this ridiculous news comes more. I paid $20 for them to spend what looks like 10 minutes cutting her hair. I digress and go to the register where she asks if I would like to leave gratuity. I simply responded "please look at my dog, not today". Overall I'm just sad my dog looks this ridiculous.

    What this PetSmart looks like.

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    3 years ago

    My dog got groomed today for the first time! He was very nervous but they did a great job! He is very happy and clean!

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    4 years ago

    I've had my moments with this place. Recently took my baby Mulligan (he's almost 10) in and Mic took care of us!!! Great experience!

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    8 years ago

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    7 years ago

    I just took my puppy to get a puppy cut. It was absolutely horrible!! Not too mention expensive. Never again.

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    I take my pets to the Banfield veterinary hospital located in the pet smart.

    Mentioned in 5 reviews

    Read more highlights

    Dingo's Natural Pet Food, Self-Wash & Grooming

    Dingo's Natural Pet Food, Self-Wash & Grooming

    (77 reviews)

    This place is amazing. So friendly and kind. Can't wait to go back…read more They took care of my new puppy dog as if it was there's. I'll be back

    I wish I could give zero stars…read more We have been bringing our dog to Carissa for grooming for a while. Early on, after one visit our dog developed an ear infection from water getting into his ear. I paid the vet bill and chose not to make a big deal out of it because things happen. We continued going and things seemed mostly fine until today. On Monday they called asking if I could move our Friday appointment to Tuesday. I agreed and brought my dog in at the time they requested, 2:00 PM. When we dropped him off, we asked when they closed and were told 5:00 PM and that he would be ready around 4:45. They normally call when he is ready. Around 4:50 I still had not received a call so I phoned to check. The woman who answered said she would check and came back saying he was ready. We arrived at 4:55. After waiting for a couple ahead of us to pay, we paid and tipped as we always do. Usually they bring him right out, but this time they did not. I walked toward the back desk thinking he would be coming out any second. That's when I heard someone yelling aggressively and cursing at my dog. I looked behind the door to confirm it was Carissa and asked, "Excuse me, are you talking to my dog that way?" She immediately denied it. Another girl was in the room and when I asked, she said "it wasn't me," meaning she wasn't the one speaking to him that way. What made this even worse was that my dog was still on the grooming table being cut, meaning he was not actually ready when they told me he was. It was already close to closing time. She immediately changed her tone and said he was doing great, then rushed him off the table covered in hair. His nails were not finished and the overall grooming job was terrible. But the unfinished groom is not even the main issue. The way my dog was being spoken to and handled is completely unacceptable. No animal should ever be yelled at or cursed at like that. If this is how pets are treated when owners are not watching, people deserve to know. I will never bring my dog back here. If you care about how your pet is treated, I strongly suggest finding another groomer.

    PetSmart - pet_training - Updated May 2026

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