We recently worked with Brian with Advantage Pools and had a wonderful experience. Brian was friendly, professional, and very knowledgeable. He made the whole process easy and took the time to explain what needed to be done and why. The pool came out beautiful and our family couldn't be happier with how everything turned out. We're really looking forward to summer and spending lots of time out there with our kids. It already feels like such a special space for our family. We're also starting to add some personal touches around the pool area to make the backyard even more enjoyable, and the work Brian did gave us the perfect foundation for it. It's clear he takes pride in his work and cares about doing things right. If you're looking for someone dependable and experienced for your dream pool we definitely recommend Brian with Advantage Pools. read more

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We have never met a more honest and helpful person than Brian. The way he helped transform our swamp of a pool into a beautiful, newly remodeled pool was phenomenal. The crew was fast, efficient, clean and very knowledgeable. We have recommended Advantage Pools to all our friends. read more

I had the great fortune to pick Brian's company, Advantage Pools Bay Area. I had unusual (some could say impractical) ideas about how to fit a pool into my "front" yard. It was a unique and problematic project. Instead of trying to talk me out of my ideas, Brian collaborated with me to make sure the pool was a success and that I was happy with the outcome. Due to the nature of the positioning of the pool there were several hurdles with the Permit Office. Brian's personal reputation and positive relationships with those in the office as well as his creative problem solving kept the project moving forward. This asset is invaluable and I could not have foreseen its need at the start of the project. We began early 2020 just ahead of the pandemic. Brian worked through all hurdles and kept up with timely communications with me and the subcontractors during this difficult time. His professionalism and calm demeanor was greatly appreciated. It also has to be noted that Advantage Pools Bay Area goes above and beyond using upgraded materials like thicker rebar than other contractors and for that I am grateful! Advantage Pools Bay Area stands by its work. When something comes up (often user error!) Brian and his people are there to lend a hand either providing information or coming to the site to see the issue themselves. A couple years after project completion rats ate through some wires creating a critical problem. Advantage Pools Bay Area and their subcontractors came out and solved the problem no charge even though this definitely was not covered under the warranty. They answer the phone and my questions consistently to this day and I am confident they will be there tomorrow. There are many pool companies out there that could have built my pool. I doubt there's another out there that would have done it with the professionalism and pride that Advantage Pools Bay Area did. I truly doubt another would still stand by me and their work today - five years later. I had the great fortune to pick Brian's company, Advantage Pools Bay Area. I had unusual (some could say impractical) ideas about how to fit a pool into my "front" yard. It was a unique and problematic project. Instead of trying to talk me out of my ideas, Brian collaborated with me to make sure the pool was a success and that I was happy with the outcome. Due to the nature of the positioning of the pool there were several hurdles with the Permit Office. Brian's personal reputation and positive relationships with those in the office as well as his creative problem solving kept the project moving forward. This asset is invaluable and I could not have foreseen its need at the start of the project. We began early 2020 just ahead of the pandemic. Brian worked through all hurdles and kept up with timely communications with me and the subcontractors during this difficult time. His professionalism and calm demeanor was greatly appreciated. It also has to be noted that Advantage Pools Bay Area goes above and beyond using upgraded materials like thicker rebar than other contractors and for that I am grateful! Advantage Pools Bay Area stands by its work. When something comes up (often user error!) Brian and his people are there to lend a hand either providing information or coming to the site to see the issue themselves. A couple years after project completion rats ate through some wires creating a critical problem. Advantage Pools Bay Area and their subcontractors came out and solved the problem no charge even though this definitely was not covered under the warranty. They answer the phone and my questions consistently to this day and I am confident they will be there tomorrow. There are many pool companies out there that could have built my pool. I doubt there's another out there that would have done it with the professionalism and pride that Advantage Pools Bay Area did. I truly doubt another would still stand by me and their work today - five years later. read more

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The best of pool builders but offers great service after the pool has been built .What I love about Brian Cardiff and his team is that when I had interviewed several pool builders, I went with the one that I trusted the most. The determining facts to pick Advantage Pools builders is that they build homes for pool inspectors and I figured if they're good enough to build for pool inspectors they must know exactly what they're doing. couldn't be happier years later I still call on them for any questions I have and they continue excellent customer service beyond getting paid and finishing the job. read more

Advantage Pools - Landscaping Near Me - Brentwood, California

Our new pool is so beautiful that pictures don't do it justice. We've had such a wonderful experience working with Brian & Jason. I was really nervous about such a big project, but the experience couldn't have been any better. Brian truly cares about his clients like they are family. We started our project in February and it was done by May. Installing a pool is expensive, however, you get what you pay for. This is something where you don't want to cut corners. We actually found that most other well known companies in the Bay Area are charging substantially more than what we paid for. The equipment is great and easy to use. The saltwater system makes the water feel so much nicer. There is no gross chlorine smell. On a summer day, the pool can heat up to 89 degrees within an hour and a half. Our backyard looks better than we could have imagined and we get so many compliments on it. Thank you Brian & Jason. read more

Advantage Pools - Landscaping Near Me - Brentwood, California

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From the moment Brian came to do our consultation my husband and I knew he was our guy! We had met up with 4 other companies and Brian was always our go to when we talked about pros and cons. After we met, he kept in touch letting us know he was always available if we had any questions. He sent multiple pictures of his previous work and even shared some of his hobbies relating to my toddler who loved big trucks. He let us know that he was willing to go above and beyond to earn our trust and help build our families dream pool. The contract Brian provided was very easy to understand, detailed to every size, price, what was included and not included and even what was promised to us in our meeting/consult. As soon as contract was signed he provided dates and gave detailed info on what was to happen and the stages we were in. If I had any questions a phone call was never missed and my texts were always answered by Brian and/or Jason his project manager. I probably asked some stupid questions but they never made me feel like it was and made sure I understood everything. His sub contractors always came on time, did their job efficiently and cleaned up at the end of the day. Even when our pool project was finished, Jason was always willing to come by if I had a concern about anything or would text me back with detailed info. Building a pool is no small and cheap project, finding and researching companies is very important. Our project finished in December 2023 and haven't been able to enjoy it till recently because the weather is finally heating up. My family and I love our new backyard and have been able to make memories with family and friends. It's only spring now but come summer it'll be so much more time spent in the pool. We wanted minimal simple clean straight lines for our new backyard! Brian and Jason are a great team and I would recommend them to my family and friends over and over again!! read more

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After receiving four estimates, we chose Advantage Pools. Brian came across as honest and straightforward, guiding us through every step of the process. Throughout the project, we worked with Brian and Jason. Their pricing was neither the cheapest nor the most expensive. Along the way, we changed our minds a few times, but Brian and Jason were always patient and accommodating. When the pavers wouldn't anchor the ground wire for the pool, as we thought they would, Brian personally stepped in to resolve the issue. Jason was always available whenever we needed assistance, responding promptly each time we reached out. The entire process took just over two months. In the end, we opted for a pebble bottom instead of plaster--it was a bit more expensive but absolutely worth it. We love our pool and frequently host parties with our children and grandchildren. One day, my son even remarked, "I can't believe we're a pool family!" We are thrilled with our decision to have Advantage Pools install our pool and highly recommend their services. read more

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I mistakenly left advantage pools a bad review ! The error was a problem on my end, not Brian's ! Even after giving an undeserved bad review, he still helped me with layout and technical info to further my project ! He's a stand-up guy all the way and I would endorse him and advantage pools ! My bad, Bryan! read more

We are PSYCHED with how amazing our pool turned out after working with Brian Cardiff and Advantage Pools. We found Brian after extensive research online and on Yelp. In the end, I was impressed with his work and his responses to reviews, plus, one of his client's review posts had an image of a very similar pool design as what we were hoping to build for our own. After meeting with Brian and three other possible pool construction companies, Brian's genuine, connected, and trusting energy was what gave us confidence in choosing to work with him. He maintained this same calm and connected energy throughout our entire project. We were glad that he allowed us to have a bit of a lead role in the creative and unique design of the shape of our pool, so that it matched the layout of our house and lot. We also were happy that Brian allowed us to work with our own contractor for the design and construction of the pool deck and landscaping. Brian uses top of the line equipment and all of his work was done exactly as he described it up front. Even with small questions after the project completion, Brian and his team have been incredibly helpful and as he says, I feel confident that he will 'always be there to assist us if anything comes up.' As far as our happiness with the final product, I think the pictures speak for themselves. He helped us create our ideal backyard! read more

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Brian and his team were great! They made the process seamless. Brian and Jason walked us through the process and made sure they completed our project before our expected date. It's been just about a year and we are loving our pool! read more

Advantage Pools - Pool and spa - Landscaping Near Me - Brentwood, California

** Knowledgeable, detail oriented, and amazing people** Would highly recommend! We recently completed a backyard renovation that included building our family's dream pool. Brian (owner) was referred to us by two of our neighbors for whom he built their pools. It's worth mentioning that one of these pools was built over five years ago and is still holding up strong. Brian is well informed about the process and takes great pride in the business he's built. We first met with him to obtain a quote for our pool. Brian walked us through the various steps, timeline, and even encouraged us to inquire of other vendors for services. After vetting a few others, we went back to Brian confident his team was the best for our job. We were genuinely surprised by Brian's encouragement to speak with other vendors and that the contract signing process was not high-pressure. He acknowledged that building a pool is a big investment and wants his customers to be satisfied with their decisions and the end result. Jason was the main contractor for our project. His role included coordinating with the subcontractors, timelines, inspections, and design. We asked Jason every question under the sun, from technical inquiries, common practices, practicalities, and personal preference. He always answered thoughtfully, reassuring us that he expected us to ask questions as building a pool isn't an everyday occurrence. Jason went out of his way by changing timelines to accommodate our schedules, sharing his technical expertise, and even assisting with communications of a sub-contractor we sourced for other elements of our yard. To our pleasure, both Brian and Jason were involved in our project from start to finish. The two worked seamlessly together ensuring everything was taken care of. On top of that, the subcontractors utilized also exceeded our expectations. Everything operated like a well-oiled machine, so much so, that our project was completed faster than originally anticipated. Experienced, friendly and efficient, are just a few of the positive things that cross our minds when reflecting on the overall project. We're incredibly happy with the outcome of our yard and have already begun to enjoy it even though it's winter! Brian, Jason, and Advantage Pools Bay Area team, it was such a delight to watch you work, and we're so thankful for all your hard work building our family's dream pool. THANK YOU!! read more

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Hi, in response to Nicole R (who gave Advantage Pools one star). I'm so sorry to hear that you had a bad customer service experience with Advantage Pools. We all get busy and things slip through the cracks; however, there's a saying "Good things come to those who wait". I'm so glad I was patient during my search and met Brian and his team. Brian takes excellent care of his clients. His professionalism and communication is what stood out and why we decided to work with Advantage Pools. Brian is an experienced, quality pool builder who knows the pool industry inside-out. Brian is an upstanding guy and his company is very reputable. He went the extra mile on my project. He is positive, patient and most of all honest. When I had questions regarding a change order, Brian would alway advise me on the pros and cons to weigh when making my decision. As you stated, a pool is a huge investment and Brian is fully aware of the financial obligation his clients take on when investing in a pool. As a result, he offered me pool options from economical to luxury options and he never tried to up-sale me. At the end of the day, Brian leads with integrity and he offers white glove service to all of his clients. I am so happy I selected Advantage Pools as my pool builder. We have zero regrets. read more

Advantage Pools - Final pool results. We love our pool. - Landscaping Near Me - Brentwood, California

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Brian built our pool and it's absolutely amazing! He has amazing vision and knew exactly how to turn my dream into reality. We did a lagoon style pool with flagstone waterfall, a slide & a beach entry with pebble tech and grotto style waterfalls. Its been 12 years now and has needed minimal repair. We literally have a resort in our back ground with the pool, landscaping & palm trees they help us with. I think of all the memories we have created for our children and the added value it has brought to our home and our investment in it. I would also recommend Brian for is personal, caring and warm, professional attitude. He has always gone out of his way to help with simple repairs when we have needed to replace a motor, pump or part related to the pool. You couldn't ask for better customer service. Our rocks are amazing also! They are so unique, you feel like you are in Hawaii or Exotic place. We did Arizona style red rocks and it was the first time they had ever done this style. They look amazing! Hands down the best pool builder! read more

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After trying five other pool companies I got ahold of Brian. Brain came out and looked over our renovation and quickly turned it over to Jason! Jason was on top of everything and every step and kept us informed what would happen next! We have a 60's pool with lots of issues. Well APBA took on the job when others said no way. We did the remodel in the winter so we could have a pool in spring so we had to deal with Xmas vacation and the heavy rains which both stalled the completion time. That was NOT the fault of APBA! My wife loves the new pool and we are just waiting for the time to turn on our solar to heat the pool! Choose these guys they do a great job and clean up well also! read more

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The best in the business hands down! Brian and Jason are very knowledgeable they know their stuff. Everything came out perfect they are easy to work with and their customer service is one of the best if there was issues it takes a simple phone call or text message Brian or Jason would be right over if available. Pool was done in 8 weeks could've been sooner if it wasn't for covid-19 SIP. Highly recommend. read more

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I usually do not write reviews but we just had the most amazing experience working with Brian and Jason at Advantage Pools. They were great to work with and built us a beautiful pool. Their whole crew is very knowledgeable and experts in what they do. Brian and Jason were very involved throughout the whole process, including permits with the city and did a great job explaining everything to us throughout. They are super trustworthy, gave great advice and fun to work with. Both really care for their clients and went above and beyond. We HIGHLY recommend them to build your dream pool! read more

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Brian and Jason did a great job on my pool got it done in the time they quoted. I was highly recommended to them by a good friend. My family's happy with the completed work. Thank you Brian and Jason read more

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This review is being written purely on customer service as we never ended up getting a design or pool through no effort of our own. Called Brian two weeks ago. Picked up and was very nice. Asked my husband to reach back out on Monday to schedule an appointment to come by. Called back on Monday and he scheduled Weds. Called Weds after we had already both taken off the afternoon from work and said he needed to reschedule to Friday. No problem. My husband took off more time to meet with Brian. He came by and seemed professional. My husband really liked him and he assured my husband he would send him a plan. He and my husband talked about plans and Brian said he would be back in contact. A week later, I personally texted Brian to ask for an update. Even stated if they were too busy to take us on to please at least give us the courtesy of letting us know so we could find someone else and still make our dream of giving the kids a pool this year a reality. No response. My husband reached back out again today. No response. I don't care how busy you are or how many projects you are managing customer service is everything and we feel our time was greatly disrespected. We even gave an out if he was too busy for our business. I saw other reviews that stated the same thing happened to them. I am so sad we wasted three weeks and now we probably don't have any chance of a pool this summer for the kiddos. I believe this review is warranted. When you're willing to drop 60-75k into a business, the quality of customer service matters. It's crazy that the owner takes time to respond to ever single negative review but not to all other attempts outside of this avenue. read more

Sad, very sad!!! Brian C, the owner responded to my earlier post and says he doesn't know me & anyone can write anything...be careful Mr. Cardiff because I have 100% proof your company "Diablo Tropicals" 7 years ago built our pool. I have a contract to proof it! Unfortunately, due to your company's awful workmanship I have had to spend even more money fixing all the problems your company has caused! So many people love our pool, it's because we hired an awesome project manager Joe Dicus who over saw the project - joe 5+ stars, Brian Cardiff 1 Star. read more

I hate writing bad reviews. Brian was recommended to me from a past coworker. He was super responsive via text and then disappeared on me and I never got a quote. So I reached out to a neighbor who had a pool installed and to my surprise it was the same company. So I reached out again giving them a second shot. Brian was busy the day of our apt so he sent out his partner. They guy came out and did a rough sketch and said I'd get a quote in 2 days. A week went by And I reached out to see where my quote was and he never replied again. I called quality pools and they came out and gave me a quote right in the spot. read more

This Company was great to work with, had my pool, they had my pool done within 9 weeks. I had only a concrete yard. Brian uses extra reinforcement on the pool and it turned out beautifully read more

If you decide to use this pool builder make sure of a few things: 1. Get EVERYTHING in writing. And I mean completion dates, etc. 2. Confirm the same work crew will be there throughout the build (it was promised to us and wasn't kept). 3. Make sure ALL work is completed before writing a check. 4. Be prepared for the job to go way over the budgeted timeframe in the contract. 5. Double check all work before making a final payment. Nearly a year later we had to hire another pool builder to complete our job. After spending more than $100,000 (FAR more than what was agreed upon) the pictures below is how the finish work looked after we made final payment. Shame on me for not insisting the work be done but there was pressure for the final payment and I just assumed the builder was reputable and at this price point the finish work would be done. 6. Call references. 7. Make sure you're ready to make ALL decisions on your own: stone type and color, etc. We did this ENTIRELY on our own. Even when we revived guidance many times the guidance was incorrect. Caveat emptor! read more

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Brian and his crew built our dream pool and spa! We could not be happier with the result! Brian and Jason kept us informed throughout the entire process, they set clear expectations and kept to every single deliverable! They were on it! We made the best choice possible with choosing Brian! We highly recommend them if you are looking for your dream pool!! read more

My wife and I absolutely love our pool and spa by Advantage Pools. We recently moved to Brentwood and wanted a pool/spa, so we met with several local pool builders. We never built a pool and were understandably a little anxious about finding the right company for the job. After meeting with several pool builders, it was a no-brainer to go with Brian Cardiff and Advantage Pools. There were several reasons for our decision. 1) Brian's company was recommended by a former client of his who invited us over to see his pool, which was beautiful. 2) Brian is professional, friendly, responsive, patient, and answered all our questions. He would respond to our emails and texts and come by our home when we needed to talk in person. He worked within our budget to give us our custom-built pool/spa that perfectly fits our space and lifestyle. 3) Advantage Pools is a one-stop shop and each member of their team is a top-notch professional, including the guys that handled the fencing, the excavation, the rebar work, the gunite, the concrete, the tile work and more. We had no idea how many experts are required to ensure that Advantage Pools meets its high standard of excellence. 4) Brian's project manager, Jason, was assigned to manage the project and from our very first meeting he was friendly, informative and responsive. Jason walked us through every single step of the project, explaining options, timelines and what we could expect. He sketched out, then actually chalked out what we could do, including shape and location of the pool/spa so that we could get an idea of what it might look like and then determine final location, size, style, etc. - and this was before we had even made our decision on which company to go with. After we made the decision to go with Advantage and signed the contract, Brian had the permit in hand the following day and work started the following Monday. A shout out to a few members of Brian's team: Jason- he managed the project like a maestro and kept it on and ahead of schedule. Anytime my wife or I had a question, we would text Jason and immediately receive a reply. Even weeks after completion when I've had a question on the equipment or something else, I text Jason and he replies back right away. Victor - he was the concrete guy and he came by a couple of times prior to the job to walk the property and determine what would be required, then met with us to find out the color concrete and other materials/details we had in mind. (Victor and his team were so good at their job that we hired them for two other projects.) Jaime- he is an expert tiler and did an amazing job on the pool and spa. The detail of his work really impressed my wife and he even added a few unexpected touches that we absolutely love. We highly recommend Advantage Pools. read more

Brian is a great guy who is always available to answer any and all questions before, during and after the pool building process. Just because the project has been completed, he is still around to answer any and all questions that we may have. Looking forward to enjoying our pool, spa & basketball court that they have installed for us, for many years to come! Eric D. read more

Brian of Advantage Pools is a real Pro! We got several bids for our pool and went with Brian since he was happy to answer all our questions, researched a new coping product we wanted to use, provided a detailed and complete bid, returned every single call and met us on site to review our pool concept and guided us in the right direction. Brian didn't try to hard sell us at any point but seemed only interested in making sure we got a well built pool even if we went with another contractor. It didn't take long to figure out Brian knows his craft and is genuine. I have been in construction for 25+ years and was blown away with Brian's pool building process. Every phase of pool building is done by a separate crew that specializes in each task of pool building. Each crew was on time, professional, courteous and did excellent work, and left our site in a clean condition. Brian inspected each phase to ensure it was done to his standards as well as ours. We were also doing a room addition and new exterior courtyard concurrent with our pool project. Again, Brian was happy to communicate and meet with my contractor on several occasions and had a willingness to work around our schedule. Even if it met pulling his crews to come back another day without a single complaint....who does that?!! Obviously I give Brian/Advantage Pools a huge thumbs up! Thank you Brian & the Advantage Pool team for making our dream pool a reality!! read more

Over the years since Brian built our pool, we have needed things like new/replacement pool covers, a leak repair, and most recently, a new pool sweeper/cleaner. On each occasion, Brian has been responsive and provided the help needed in a timely manner. I texted him yesterday for a new pool sweeper, and less than 24 hours later, it was delivered and installed at a cost competitive to or better than what was on Amazon. We appreciate the responsiveness we have experienced with Brian and his team. read more

A friend had a pool installed by Diablo Tropicals last year. He referred us to him but with the caveat that you have to stay on top of him as he doesn't always show up when he is supposed to. On the first phone call, we reached him directly by phone. He went on and on (on the phone) about things to look out for with pool contractors and basically gave us a pool 101 lesson over the phone. Fair enough. He then asked us to email him at the company email to remind him of our appointment for the following week. Did just that, received a confirmation, and he was a no show. We thought we would give him another chance, reached out to him, set up another appointment for the following week, and guess what, another no show. We have scratched him off our list. Obviously this guy has no business being in any business if he can't even put his best foot forward in trying to secure new business. BE FORWARNED. There are too many other pool contractors out there who will earn your business the legitimate way. RUN, DO NOT WALK! read more

I'm only giving Brian 1 star because although the pool is awesome his service is terrible. Anyone can contract out to build you a nice pool! We started the process in September 2013 our pool wasn't finished until April 2014. We were promised things that he never delivered and our concrete is still broken even after MANY attempts to get him to send his guys out to fix what they broke. I would not recommend Diablo Tropicals, as a previous person stated there are many other contractors out there that will deliver what is promised. read more

Brian and his team put our pool into our backyard. Not only did he work well with our landscaper his workers worked really hard and worked long days to finish the pool in a timely manor. Brian is a great guy who is always available to take your call. We have an amazing pool for the summer. We would totally recommend this company. read more

We had an excellent experience with Diablo Tropical Pools (DTP). We had very specific ideas for a moderate-sized "high end" design for a moderated-sized swimming pool that featured both aesthetic contemporary architectural qualities, materials and details, to be combined with functional recreational uses. As this was our first pool, we lacked knowledge of the options for permitting, construction and maintenance requirements. We interviewed several pool companies and checked into their past experiences. We had concerns from the past reviews of DTP, but when we met Brian, we were impressed with his knowledge, experience and enthusiasm for our pool project. We appreciated his honesty about his work and his commitment to work with us to provide the kind of pool we wanted within our budget and schedule. We made the right choice with Brian. Brian was very helpful throughout the process. He provided working plans for our design and showed us what options and features he knew would work best for us. For example, we did not know anything about water treatment systems. Brian provided us with all the information we needed about pool water treatment systems and provided us with a recommendation based on his experience. When we learned about a new innovative technology for water treatment, he actually met with the inventor to determine how effective that system would be and its reliability, and then came back to us with his recommendation about it. He secured the necessary permits for us, and pool construction began immediately. Brian kept to his part of the schedule, that had to be coordinated with our landscaper. Coordination between Brian and the landscaper presented some challenges, but mostly were not his problem. In fact, Brian made up for certain deficiencies of the landscaper and assisted us in correcting problems that she could not or would not fix. significantly, he provided those services to us at no requested additional cost. In doing that, Brian demonstrated his genuine commitment to real customer service. Brian was a delight to work with, always enthusiastic and helpful. With DTP's assistance, the pool is everything we hoped it would be. We highly recommend Brian to anyone looking for knowledge, experience and good customer service in their pool contractor. Thanks again Brian! read more

Diablo Tropicals installed our pool this winter. We interviewed three pool contractors and Diablo Tropicals stood out with pricing, availability and overall interest in our project. We went with a simple design, free-form 90' foot pool/spa combo with pentair equipment, stamped concrete and gas fireplace. The installation was done during the winter months and we did not mind scheduling delays due to rain, the project started in November and was completed mid-February. Brian and crews were professional, competent and respectful of our time and privacy. Overall everything looks amazing, we have not experienced any issues other yelp reviewers have expressed. Since project completion, I have called Brian for help with programming, and questions, he is prompt to respond and always eager to help. read more

Before deciding on a contractor I got multiple bids and talked to a few references. After talking to one of Brian's customers who was getting his SECOND pool built by Brian, I called him and was very pleased by his price and knowledge of the business. Brian and his team did an AMAZING job on our pool! Brian was very accommodating, after drawing up the contract we made a few changes that weren't part of our contract and all he asked for was a little more time to make the special orders and get them installed. I checked every aspect of our pool during each phase of construction and talked to his workers, all of them told me how hardworking and incredible he was to work with. One of his guys told me how after a year, a customer got in touch with Brian about an issue not under warranty and Brian sent his guy back out to fix the issue free of charge. If I or my wife had any questions he would always answer them within a day and usually sooner. In the contract we were responsible for getting the fence put back up, but Brian found someone within a day and for a super low price to come out and install the fence so we could do our final inspection. After having the fence put up, Brian came out and noticed a couple of things that he did not approve of so he had the guy come back out the next day and fix it. This guy was recommended to him by someone else. Brian is very conscientious about his work and would send workers out any time my wife had a concern regardless of how small it was. Brian is very customer oriented and I never got the feeling he that was overcharging for anything, he even gave us a free sheer descent waterfall free of charge! Another thing to consider, if your getting a pool built, Brian is local and connected. If you need something done, he knows a guy. If you have a warranty issue he's local and always available. He was attending his daughter's wedding and still answered my texts at one point. Building a pool is an enormous project with a lot of moving parts, patience is key! No project is without hiccups but in the end it's better to have it done right then try to fix it later on. Again thank you Brian for building mine and my wife's dream pool! read more

We are very happy with our pool. Brian was a pleasure to work with during the build and I especially appreciate that I can contact him anytime for problems years later and he is helpful. read more

Worked with Brian and diablo Tropicals in 2013. Shouldn't have waited so long to write a review for such a great experience. Brian was great from the start. He was personable, knowledgeable and excited about the project. He also gave the best price beating out the nearest quote by 25%. That was a huge savings. his crew was excellent and worked really hard. The pool, spa, bbq area and landscape look fantastic to this day. Highly recomend Brian and Diablo. read more

We couldn't be happier with our pool! The contractor, Brian, was wonderful to work with. He kept us informed and updated throughout the construction process. He was very easy to get a hold of, usually responding to our texts immediately. We were able to get the exact pool we wanted, even with some additional upgrades such as waterfalls and top of the line equipment, and still stay in our budged. The other pool companies we received quotes from gave us less and pushed us over our budget. The pool and spa are beautiful and we look forward to enjoying them this summer! read more