I've been going to Northwestern Cutlery for years. Over generations of ownership, the service has…read morebeen outstanding. Never anything but the friendliest and most knowledgeable service, especially on the topic of kitchen knives. I dont know if I've ever seen a larger selection of kitchen knives ANYWHERE. We had our knives sharpened again this week, and once again, they were done beautifully at a very fair price. I've always brought in a range of knives, from very good quality to pathetically cheap, and they have always taken good care of them all. No judgment or attitude about bringing in less fancy knives. Now that they are in the larger space, it's even more enjoyable to browse at the vast supply of kitchen gadgets while waiting for knives to be sharpened.

What a hidden gem. A local place to get your knives sharpened at a reasonable place. They do it…read morewhile you wait. It gave me the opportunity to browse their large selection of knives and kitchen gadget. A cook's playground.

Monique was the salesperson who helped me! She was extremely knowledgeable and warm!!! She gave…read moregreat customer service. She was extremely professional and helpful. Great prices because Le Creuset is higher than Bob Marley use to be!

I'm starting to wonder if it's just me--or if this is a broader issue with the kind of store…read moremanagers this company hires. I've now had poor experiences at two different outlets, each involving different store managers. Most recently, I visited the location this past Sunday, and the experience was honestly appalling. Claire, the store manager, made my wife and me feel completely unwelcome--like we didn't belong there, or couldn't possibly afford what they were selling. Her attitude was beyond rude. It felt as though simply asking basic questions was an inconvenience to her. We left the store feeling disrespected and insulted. What's especially disappointing is that we actually like a lot of the cookware here--we own quite a bit of it. But based on how we've been treated, I'm strongly considering taking my business elsewhere. It also doesn't help that the more helpful employees (like the ones we used to interact with at the West Palm location) seem to be let go, while the arrogant and dismissive managers stay. If this is the company's culture--judging customers based on how they look or what they wear--then they seriously need to rethink their training and values. No one should be made to feel like they're "less than" for walking into a store. Respect and good service shouldn't come with a dress code or a price tag.

Fabulous service. Great staff. Recommend for all your cutlery maintenance and new purchases.read more

A serving of word salad for you, now chopped with a wicked sharp knife!…read more I am someone who believes in the utility of an EDC (Every Day Carry) knife. I have been able to upgrade a closet, open packages, soda bottles, and fix an award plaque, and more, all thanks for my trusty Victorinox Swiss Army Knife. I am of the age when many friends are getting married, and I often see knife sets on wedding registries. Here's a $100 cash and a tip that will save you $150 more: just get a good chef's knife, and keep it as sharp as reasonably possible. You may need a bread knife and maybe some steak knives if you plan to do some bbq-ing, but still cannot beat a trusty chef's knife. True to form, both my pocket knife and chef's knife get a fair amount of work. I have a pull through sharpener at home (though it technically hones more than it sharpens). This one is good for some regular 'maintenance' when the edge starts slipping instead of gliding through a tomato, but every now and again, having a professional but a proper edge does wonders. Now, as much as I would love to have a kitchen knife sharp enough to shave with, I also know this would result in a brittle knife that would break as soon as it met cartilage. At the same time, I have seen many reels of knives that can cut paper on the fly. While I found out there is a certain technique to do so, Northside Cutlery was able to get my knives sharp enough to glide through paper. The rates are reasonable at $7/knife, and the turnaround time is fast. Everyone working the shop was kind and friendly as well. While professional sharpening is not something I do on a regular basis, I can absolutely see myself returning to Northside Cutlery for all my sharpening needs.

We've had our Chicago Cutlery Block of knives for seemingly forever and we needed to upgrade our…read moreknives and have more of a variety of knives for more versatility. Even though I only know how to make omelettes but ahem, I do cut vegetables, avocado, chicken, and steak. So Zwilling has been making knives since the 1700s, they're like the Porsche of German steel. We were immediately attracted to the 20 piece Pro which is made in Soligen, Germany. We wanted a natural block but they was outta stock (hey that rhymes), I'm about to bust it!! So we went with the darker block. Ahem, the knives are incredibly sharp and the set looks very well made. I'm very pleased and thus far, I've cut avocado, broccoli and chicken breast, and hot dogs (from Omaha steaks - but that's a different review) using an assortment of knives - dang, be careful!! Five (5) stars to David, he was exceptional in servicing us despite the number of people in the store, he answered a multitude of our questions like he was being paid by the question. The knives were delivered in a timely manner. I registered my purchase and will be receiving a free gift from Zwilling. Danke schein - David and Zwilling!!

If I could give them zero stars I would. Absolutely horrible customer service. I tried to make a…read morereturn and they made it impossible. They don't answer their phones for starters and make getting a return label impossible. I ended keeping a $200 Staub pan that had chipped paint.

Jim runs a great business. I am very pleased with not only the quality of the wood, but of the…read moreservice he and his team offer. I have bought firewood for years and I have used most of the competing business in Chicago, so I speak from experience, often bitter experience. I buy a lot of wood (we make a lot of fires!), usually a full cord in late fall at the start of fireplace season, followed by two face cords later in the winter after we've made a big dent in that initial order. The wood is a good combination of small and big pieces, the small pieces are great to start fires and the big pieces are perfect once the fire starts. Other places I've used I've had to split the wood one or two times, which while fun, quickly becomes a chore. As long as Jim runs Chicago Firewood, he's my guy. Highly recommended.

Been getting my backyard firewood here for years. Don't get ripped off at a gas station, give these…read moreguys $50-100 and you'll enough for a season or more. This is what $50 got me today.

I've always been a fan of this store, their products and their classes. No longer. I purchased a…read moreset of battery operated salt and pepper grinders to replace an older set of theirs that had broken last December. The new set lasted less than three months and one stopped working. I took it back and they swapped it for another model as they no longer carried the original. The other one broke a few weeks ago, and between the two they were used maybe ten times max. The store, the manager, and the website refused to do anything because their storecdid not complete any paperwork on the original exchange. This used to be the place for quality products and Furst class service, obviously no longer.

Such a cute date night experience! You make several courses with your partner and get to take home…read morewhatever you don't finish. You are working with other couples so you will be sharing utensils and space with those you don't know. However, everyone is learning together and the chef did a good job at making everyone feel welcome. BYOB!

Kitchen & Bath Mart gave us the best renovation experience we have ever had! We had a horrible…read moreexperience with another company who only replaces showers. We were a bit skittish about redoing the rest of the bathrooms, but after meeting George at Kitchen & Bath Mart, we immediately trusted him. George did not disappoint. He (and Joe) thoughtfully designed two beautiful bathrooms, which perfectly matched two showers that they didn't even put in. George was unfailingly prompt, reliable, thorough and professional, every step of the way. George, Joe and Dennis kept us updated, started our project exactly when they said they would, and helped to create two bathrooms that felt like luxury at a very reasonable cost. The construction team, headed by Shaun, was as professional, prompt, courteous, and detail-oriented as George and his team. Shaun and his team were even able to help us with much-needed drywall and paint repairs in our home, which were not part of our original project. We are forever grateful to Kitchen & Bath Mart! We will definitely go back when and if we ever need to redo our kitchen. Highly, highly recommend. Kitchen & Bath Mart is one in a million.

Sales man was amazingly rude! It felt like I was transported back twenty years ago when a women of…read morecolor walks into a store and the white sales man assumes you don't know what you're talking about and talks down to you and then tells you that the store only sells mid to high range items that are above your range. And how did he know what my price range was? Cause he didn't ask. So go here if you want that to happen.

We had an amazing experience at this location. The moment we walked in the store manager, Dalton…read moreSommer, was attentive, friendly, and very professional. He helped us with everything we needed, going the extra mile to make us feel respected and taken care of. We will definitely go back for more products.

They were amazing and so fast with my knife sharpening this week. He sharpens all brands- mine are…read moreShun - Japanese chef knives- and reasonable price. Thank you fir great service!

Brought four older knives in for sharpening. Took maybe 20 minutes, they were given back to me in a…read morebox that was safe for transport. Got them home, have used three of them and they're all razor sharp. Returned and dropped off a few more! I highly recommend them for any sharpening needs!

I took all my kitchen knives ( Miyabi, Global, Wusthof) to their place and the service is superb. I…read morewas usually sharpening them with the wet stone but they were not even near to what they had done. The prices are hard to beat in my opinion. I highly recommend this shop for all your sharpening needs. I will definitely use them again!!