I was brought to Advantage by a General Contractor I hired to do a job. I do not live in Niles, nor is Niles located within my typical "shopping radius," so I don't think I would have ever thought to go there. But, now, I would not go anywhere else. If you don't live nearby, it is definitely worth your drive. This place actually cares and has sales and service staff that care. I worked with Aleks, and he is very knowledgeable and responsive. If he doesn't know the answer, he's making all the calls to find out. When I call him and he's busy, he gets back to me right away. I ordered a lot of items, and when we discovered something was missing from the manufacturer, he was right on it to get it to me as soon as possible. They offer tech support as well, which is a great benefit. Zorn, the tech, knows his stuff and it's great having an expert set of eyes on a project, particularly when it's complicated. I've spent a lot of money there, but I feel that I'm getting more than just the items I purchased. I'm getting true service and support that doesn't end after I paid the bill. I will most definitely order from Aleks and Advantage for all my future needs. read more