I've been going to Northwestern Cutlery for years. Over generations of ownership, the service has…read morebeen outstanding. Never anything but the friendliest and most knowledgeable service, especially on the topic of kitchen knives. I dont know if I've ever seen a larger selection of kitchen knives ANYWHERE. We had our knives sharpened again this week, and once again, they were done beautifully at a very fair price. I've always brought in a range of knives, from very good quality to pathetically cheap, and they have always taken good care of them all. No judgment or attitude about bringing in less fancy knives. Now that they are in the larger space, it's even more enjoyable to browse at the vast supply of kitchen gadgets while waiting for knives to be sharpened.

What a hidden gem. A local place to get your knives sharpened at a reasonable place. They do it…read morewhile you wait. It gave me the opportunity to browse their large selection of knives and kitchen gadget. A cook's playground.

Monique was the salesperson who helped me! She was extremely knowledgeable and warm!!! She gave…read moregreat customer service. She was extremely professional and helpful. Great prices because Le Creuset is higher than Bob Marley use to be!

I'm starting to wonder if it's just me--or if this is a broader issue with the kind of store…read moremanagers this company hires. I've now had poor experiences at two different outlets, each involving different store managers. Most recently, I visited the location this past Sunday, and the experience was honestly appalling. Claire, the store manager, made my wife and me feel completely unwelcome--like we didn't belong there, or couldn't possibly afford what they were selling. Her attitude was beyond rude. It felt as though simply asking basic questions was an inconvenience to her. We left the store feeling disrespected and insulted. What's especially disappointing is that we actually like a lot of the cookware here--we own quite a bit of it. But based on how we've been treated, I'm strongly considering taking my business elsewhere. It also doesn't help that the more helpful employees (like the ones we used to interact with at the West Palm location) seem to be let go, while the arrogant and dismissive managers stay. If this is the company's culture--judging customers based on how they look or what they wear--then they seriously need to rethink their training and values. No one should be made to feel like they're "less than" for walking into a store. Respect and good service shouldn't come with a dress code or a price tag.

Whether you are shopping for yourself or someone else, this store has a wonderful selection -…read moreunique seasonings, beautiful pinch bowls, everyday kitchen utensils, high-end brands like Smeg. The store is bright and welcoming and they often offer complimentary coffee or tea yo keep you hydrated while shopping. They also have a lovely selection one bar if you are looking for a different experience. The wine selection is small but well curated with white, red, and bubbles. There's also a few beer and NA offerings. What's special are the cooking classes and experiences. I've made take and bake pies and tarts. I highly recommend getting in on the fun with your friends or partner!

I did return (as I promised in my previous review below) and picked out some assorted Mason Cash…read morebowls (one green, one lavender, one gray), and several of the salespeople commented on the color combination. Also, some wood cutting boards. This is a wonderful shop to pick out a gift or treat yo self. Maybe one day I will sign up for a cooking class.

Uncomfortable at times to stop by the store and have to look for an employee…read more It felt awkward and I didn't buy anything. One of her employees made me feel like I was suspicious and she seemed to just stare and monitor my shopping I felt judged and unsettled about how and the way the employee monitored me, .or jut not worth helping with product education. A fork scratched an incredibly expensive pan, other products have lead to disappointing results

Kitchen Outfitters is my go-to place for all my baking needs & birthday gifts. They sell great…read morequality kitchen items at a good price. Make sure to say hello to the owner, Mary, when you stop in. She is simply the best!

There is literally no alternative and their equipment is good and fairly priced. I have to post…read moremore characters apparently; isn't that a drag.

I went to buy a Chinese "cleaver" that was light enough for me to use and had plenty to choose…read morefrom. I certainly am pleased with the selection and very relieved to have not bought one online. In addition I was able to pick up some tongs and strainers inexpensively that I needed. This place is PACKED floor to ceiling. If you don't see something you need, ask it's probably in here.

Fabulous service. Great staff. Recommend for all your cutlery maintenance and new purchases.read more

A serving of word salad for you, now chopped with a wicked sharp knife!…read more I am someone who believes in the utility of an EDC (Every Day Carry) knife. I have been able to upgrade a closet, open packages, soda bottles, and fix an award plaque, and more, all thanks for my trusty Victorinox Swiss Army Knife. I am of the age when many friends are getting married, and I often see knife sets on wedding registries. Here's a $100 cash and a tip that will save you $150 more: just get a good chef's knife, and keep it as sharp as reasonably possible. You may need a bread knife and maybe some steak knives if you plan to do some bbq-ing, but still cannot beat a trusty chef's knife. True to form, both my pocket knife and chef's knife get a fair amount of work. I have a pull through sharpener at home (though it technically hones more than it sharpens). This one is good for some regular 'maintenance' when the edge starts slipping instead of gliding through a tomato, but every now and again, having a professional but a proper edge does wonders. Now, as much as I would love to have a kitchen knife sharp enough to shave with, I also know this would result in a brittle knife that would break as soon as it met cartilage. At the same time, I have seen many reels of knives that can cut paper on the fly. While I found out there is a certain technique to do so, Northside Cutlery was able to get my knives sharp enough to glide through paper. The rates are reasonable at $7/knife, and the turnaround time is fast. Everyone working the shop was kind and friendly as well. While professional sharpening is not something I do on a regular basis, I can absolutely see myself returning to Northside Cutlery for all my sharpening needs.

Please do yourself a favor and go book a cooking class right now! You'll have a lovely few hours…read moreand enjoy delicous food, all while learning something new! I took a few business clients for a night of pasta making and on top of all the new pasta knowledge we gained, we truly had such a fun time. They are byob, which is very convenient, and ther is more than enough food to enjoy it at the end of the class. Shoutout to Eric who was such an engaging, fun, and knowledgeable instructor! The store was also very beautiful and has all of your kitchen needs!

Shout out to Eric who was truly so wonderful for the baking class! I accidentally burned myself…read morebecause I wasn't thinking and Eric gave me butter for my fingers and checked in on me throughout the rest of the class. It was a great experience and he was also a great instructor. I would definitely take another class with him again!

I've always been a big fan of Le Creuset for their quality and excellent warranty, so when I…read morespotted their outlet, I had to stop by and check it out. Walking in feels a bit like being in a candy store, all the beautiful colors, cookware, and displays make it such a treat just to browse. I'm happy to see this location in Kenosha. Even though I didn't buy anything this time, it was still nice to admire the collections and do a little window shopping. I own 5 Le Creset pots and don't think I need another one anytime soon.

Prices were higher than online. Why is an outlet now more expensive with less variety?read more

Glad I was able to visit this store. The location is great.. near the corner of the mall so it does…read moremake things easy if you buy big and heavy things from them. The mall does have a big parking lot so shy of Black Friday to middle of January... there should be no issues finding a spot. The store itself is beautifully laid out. During my visit, they had a great selection of products. And it seemed they were all ~10% off retail price (probably due to being an outlet store?). However, I did see a lot of signs saying an addition 30-50% off on random tables and area with some possible excisions so talk to an associate. Being an outlet store, you will have be less picky about the color but that is fine with me. I own different brands and colors so my house is like a rainbow. Today, I was interested in a deep lasagna pan. And I found a rack of them with an addition 30% off. Score! Overall, I wish I could have spend more time at the store. But my 2 year old was getting antsy and there are a lot of heavy and breakable items. However, I will be back in the future. And maybe by myself if the wife allows it to spend more money.

Popped into the store today and was greeted by a very friendly associate. She made sure we knew…read moreeverything in the store today only was an additional 30% off the ticketed price, but pointed to two tables and said everything on those two tables was 35% off. After browsing we found a set of measuring spoons and cups we wanted. Combined cost about $80. At the checkout, they ran up at 30%% off not 35%. When I questioned the associate, she said, the "tools" aren't part of the sale, only the bakeware. We opted to forgo the purchase over the $4 difference out of principal. While it's not as catchy to say 'everything on the tables except...' honesty would be great, especially when you see the people you told about the additional discount picking up apparently excluded items.

We are overall happy with the way the shower turned out, but there were a few things that left me…read morefeeling less than satisfactory. After reviewing the scope of the project, it was estimated that it would take a week and a half to complete. Not only did it take over a month to eventually complete, the days that the team would work were unpredictable. On several occasions, as the team would leave for the day, they would tell us they will be back tomorrow, and then not show up. Or, they wouldn't be able to tell us when they would come next, and would surprise us a few days later. They ended up needing to complete this project after I had delivered my baby (original timeline would've been completed weeks prior to my due date). Additionally, we noticed there were a few design decisions that were made without consulting us, like the drywall of the shower/re-installation of the water gauge (it's now not flush with the wall and very loose) and the selection of tile at the base of the shower that doesn't match the floor. He had offered to come fix the water gauge, but after coming to look at the issue, he has not gotten back to us in 5 weeks. I had high hopes for this project, and while it still looks nice, the lack of communication made it really difficult to want to recommend Peter or use his team again for future projects.

I recommend Piotr and his team. We hired them to renovate our kitchen and master bath. They quoted…read moreus a fair price and delivered both projects on budget. They were respectful and responsive and easy to work with and we're very happy with the finished product. We would definitely hire them again for future work.