1. Advanced Transmission Rebuilding

0

Prescott, AZ

Advanced Transmission Rebuilding

3.0 (8 reviews)
Open • 8:00 am - 5:00 pm
Updated a few days ago

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Services - Advanced Transmission Rebuilding

Auto brake repair

Auto engine repair

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Auto Max

Auto Max

(17 reviews)

Awesome service! Every mechanic at the shop is nice and always gets the job done right. Really…read moreappreciate them for always getting me in at a short notice. You guys rule!

If you read the reviews it's clear that this is NOT where you want to bring your vehicle…read more Unfortunately being newer to the area and in a tight bind, led me to bring in my car that wouldn't start. A local told me about this shop close to their home, however their only experience was with an oil change and when it had different management which I didn't find out till after it was too late. I have to say that everything about this shop was unprofessional. My vehicle was in their possession for over a week after the check engine light came on, overheating alert, and the vehicle wouldn't start. They were baffled as to what was wrong. They tried replacing a plastic part and kept me updated up to that point saying they were unable to pinpoint the issue. Finally they called to tell me they CHOSE to change out the starter and attempted to charge me $1,100- this was done without my authorization and without providing me with a quote or options for a starter. When I complained about being blindsided by this I was given this condescending response, "well you wanted your car to run didn't you? I mean we can take it back out and give you back a car that isn't running...". I felt manipulated into going along with he work they had done. After pity from the actual owner, they called me back to offer a discount and they charged me $500. I reluctantly paid for and picked up my car and of course within a couple of days the EXACT same issues occurred and the car wouldn't start. Ultimately, the issue was a frozen engine and I had to take it to another shop to get the full scope, details other finding of the vehicle that Auto Max couldn't figure out over the course of 2 weeks. Later when I called Eric the manager to discuss the matter, he immediately became defensive raising his voice and told me that I wasted their time by bringing my car back to the shop after their attempt at putting in a starter didn't resolve the issue)?! So I guess bringing in a vehicle that is having mechanical issues is beyond their scope of practice and additionally you'll be wasting their time by doing so. I was later told by the local tow truck driver who took my vehicle to a more reputable shop in PV that AUTO MAX in PRESCOTT does TERRIBLE WORK and they've towed many cars from there only to bring them to other more reliable shops. Again, please don't fall into the trap I did! Please take your vehicle somewhere else if you want professional and trustworthy work performed.

Action Automotive Repair - Action Automotive Repair in front office/waiting area view.

Action Automotive Repair

(26 reviews)

This will be the first review I've written without actually having any services done. This shop has…read moregot to be the most honest automotive repair shop I've been to. I brought my 1962 Nova that I just purchased off of marketplace in for a few things to get it safely running on the road. Eric gave me a call about 2 hours later with some pretty bad news. Unfortunately I purchased a pretty bad apple that would take thousands of dollars to get it safely operable. He totally could have taken my money and did the minimum what I thought was good enough. After he walked me through everything this poor car has issues with, I am so thankful for his honesty and genuine care for anyone driving the car. I will absolutely be bringing all of our vehicles to Eric and his awesome team of mechanics for any future needs.

I brought my 1972 Ford F\-250to Action Auto of Lake Forest expecting professional care for tire…read moreinstallation and AC work. Instead, my truck was ignored, damaged, mishandled, repeatedly delayed, and ultimately returned in unacceptable condition. IE not the same as I brought it to them. On the first visit, Action Auto damaged the right front fender so badly enough that it had to be removed and hammered back into shape. The brightwork was also distorted all of which they had not explains to how the incident happened, trying to claim it "arrived that way." For a shop entrusted with a classic vehicles in Orange County, that level of carelessness is completely unacceptable. What should have been a relatively straightforward job took six weeks. The truck sat for roughly a month "waiting for parts" accumulating dirt and grime and time on a deadline as truck was being shipped overseas. Then came the wheels. Action Auto outsourced the balancing and powder coating but apparently never bothered to verify that the wheels were true. They weren't! The wheels were mounted with an absurd amount of balancing weight, and the defective, out of round tires apparently weren't questioned either. That's not quality control, that's simply putting the problem on the customer's truck/vehicle and hoping nobody notices. After having the truck properly sorted mechanically by Saddleback Auto in a previous visit to Action Auto, I had to send it back to Action Auto because of a bad AC compressor they installed, belt slap from the compressor, and the botched wheel work. They kept the truck for another month, then tried to make me responsible for half the cost of repairing the wheels, wheels they had outsourced and failed to properly inspect in the first place. And the final pickup was unbelievable: the horn unit had been destroyed, the air cleaner was sitting in the truck bed, and the truck that arrived at their shop immaculate was returned absolutely filthy! Had I not shown up when I did, the truck apparently would have been sent back to Saddleback Auto in pieces, most likely with the blame being shifter to me. This wasn't one unfortunate mistake but a series of careless negligence. It was a repeated failure to properly handle, inspect, and take responsibility for a customer's vintage vehicle with attention to detail and preservation. If you care at all about your classic car or truck, my experience gives me zero confidence in leaving any vintage vehicle of any significant value, originality or rarity with Action Auto of Lake Forest. Six weeks the first time. Another month the second time. Damage to the truck. Defective and sloppy work. Outsourced work that wasn't properly checked. More damage. A filthy truck returned. And then an attempt to pass part of the repair bill on to me. Never again!

Advanced Transmission Rebuilding - autorepair - Updated October 2026

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