All star automotive is definitely represents Steve and his team perfectly. Throttle body, A.C. And…read moreOil change. Being relatively new to the Gainesville area. I searched reviews and found All Star. I took my car in thinking I was going to have to spend at least 500$ on a single part. The throttle body. Steve was in contact through the whole process. I ended up having a loose wire and loose vacuum hose. My car was ready the next morning. I ended up paying for only an oil change. I will be going to All Star for all of my cars needs in the future. Word of advice. If your mechanic saves you a couple 100$ or 1,000$. Pls be sure to tip them. You can't go wrong with All Star Automotive.

George was able to look at my car the same day I called and give me an honest appraisal and…read moreestimate of the repairs needed. He only estimated the most essential repairs needed on the car, without adding on extra work. I would definitely recommend this repair shop.

Dan and his team did very right by me, resolving the issue I had with my tires and getting new…read moretires installed.

Woww are they dishonest and lazy. They aligned my tires but…read moredidn't. Tires destroyed went to a different mavis and they said they could not find a record of my work. Went to the original location they corrected it. Yet they never aligned the vehicle. I finally went to the dealer and they told me the alignment had never been corrected. It was way out of place. I spent $2000 with Mavis in everything they touched. They messed up. They appear to be a really Shawty company. Incompetent management is not there. As I said earlier, the amount of money I spent was not in the books that was in Yulee, Florida and then I was at Jacksonville and they could not find a record. They never made it right. They would not talk to me they are a crooked operation as far as I'm concern. Yelp requires some star. They deserve none. They are very dishonest operation. They when I contacted them ignored me.

Thank you Aaron and the team. Fast, professional and great service for my oil change.read more

I drove up to the service bay technician quoted me a price of $79 for a 15 minute oil change after…read moreI got parked over the pit he started going through all the add-ons and it wound up being $139. That was after my military discount. He said it was because I got two extra quarts of oil and it was $15 a quart he told me if I bought my own oil. It would only be 40 bucks so I went and bought my own and they serviced my car for $40 just to stay at promised. The service is great. The technicians were friendly and the manager was very helpful when I had a dispute over the price he fixed it so overall, I was very happy with the service.

We have been Firestone loyal for over 20 years. Have had very good service from Firestone in…read moreCarrollwood area. I hate to write this review, but feel it needs to be shared. My daughter took her vehicle in for a nail in the tire, we ended up with four new tires. The car entered the garage without body damage and exited the garage with a significant dent, scratch, and paint removed on the driver side rear passenger area. The supervisor there stated they would take care of us and sent her to get an estimate on body repair. She went to two places, and the estimate was emailed. They assured us that they take care of their customers and they would take care of this. The manager came in a few days later and stated that it could not have happened in the garage because her car had white paint on it and that somebody must have hit it in the parking lot and therefore it is our responsibility. I have always thought once you give someone your keys at a service department, what happens to the car during that time is their responsibility. I have no idea what happened when the technician parked the car in the parking lot and drove it in and out of the garage. We filed a claim with Firestone and the claims department denied it stating that it must have been hit in the parking lot. Bottom line is we lost and we have to report it to our insurance company and pay the deductible. They did offer to pay the deductible, but we have not seen any follow up on that. The decision was made by two people who were not there during the incident and minimal consideration was given to the customer. So therefore the customer is wrong and Firestone is right and the burden is on us. My mother always said that this world is not fair and don't expect it to be, but it sure is hard sometimes. We hate to stop using the Carrollwood location but they really left us no choice. Trying to accept the injustice here and just move on. Thanks for reading.

I gave them another chance after my last bad experience. Big mistake…read more I brought my Accord in with a complaint of noise from the rear wheels,stating that I thought it was the wheel bearing(s) since they had done rear brakes only 15K miles ago. I asked them to look at the front brakes too, since they hadn't been replaced in many years. They said it was the brakes, which I authorized. They replaced them and insisted that all 4 rotors needed to be replaced. after the work was done (around $1000) they informed me that one of the rear wheel bearings was starting to go bad and I should bring it back for replacement. They quoted $600 for the job. I requested the old rotors and only one was bad. I took them home and miked them, the other three were well over the minimum thickness for turning. Despite the disability that I brought home from Iraq, I jacked up that wheel to check it out. The bearing was so bad that the entire wheel wobbled about an inch back and forth. I ordered a replacement bearing on Amazon for $50 and paid a guy from church $60 to replace it. It took about 1 hour. I will never go to Firestone again, and will never recommend them to anyone again. I have spent around $10,000 there over the years, but they'll never see another nickle from me and I seriously contemplated a small claims lawsuit.

Do not go to this store. I went here for 10 plus uears with multiple vehivles with no problems…read more Then they got a new store manager. I had him check out the brakes on my van, which is free, and says free on the paperwork I recveid from them. They gave me a ridiculous price so I told them no thanks. I had a quote for half somerwhere else. When I went to pick the vehicle the manager saw me and went to the back which I thought was weird. Then the sales guy rang me up an wanted to charge me $19.99. I said it was free and he said they were charging me since I didn't use them. I complained and eventually he dropedd it to $9.99 whcih I just paid to get out of there becuase I had things to do. It's too bad. It's right by my house and I went here for years but I will never return to this location now.

I took my Volkswagen passet here and every since I took my passet here my vehicle have been acting…read morecrazy since i recommend no one to take there car here i literally just got my vehicle only had it for 3 months and now wll of sudden my vehicle check en light is on and a anchor is on dash board I think they mess up ppl cars so they can get more money from ppl do not take your vehicle here

Definitely NOT happy with this business…read more I returned to Advanced Auto Care after having my oil changed years ago, with this business. I was happy with their service then as well as their customer service. Anyone who knows me, knows I'm a stickler for GOOD customer service. So anyway, that's what brought me back. This time I needed not only my oil changed but I also had a rear taillight that was out. When I called to make an appointment, I spoke with a man who was pleasant but rushed me off the phone. I didn't think much of it because it was late in the day and I just figured they were getting ready to close up shop. I showed up for my appointment early and as I was speaking to the man behind the counter, he told me he was the one who spoke with me over the phone and he'd have his mechanic check my taillight. After about 30 minutes, he came into the office and advised me that I did in fact need 2 bulbs due to them being blown out. He then advised me it would cost me $42 + tax to replace the bulbs!! I was shocked. Completely. At first I thought that would be the total price for the oil change and the bulbs but he advised me that the $42 was separate from the oil change. I told him to forget it. He seemed a little miffed and stated after cutting me off in mid-sentence, "so you want me to tell him to put the bad bulbs back in?" Uh yea. Today I went to Auto Zone and bought the 2 bulbs the man said I needed. Guess what? For 4 bulbs (they are sold in pairs) cost me $15! And guess what else? The parts manager installed the BULB for me. And now guess the best part of all!!! I ONLY NEEDED 1 BULB, so I returned the 2nd pack of bulbs and all together it ended up costing me $8 after being refunded for a bulb I didn't even need!!! I was going to give Advanced Auto Care Center my business to fix my car A/C but I no longer will. This is either a perfect example of taking advantage of me because I'm an older woman or just plain ol greed and lying! Either way, I'm done with this business and hope others will be leery of taking their vehicles here. Shame on them!

Quick service and battery replacement while I went to an eye doctor appointment at Target! Price…read moreseemed fair for the battery and install, good location. Could be open later on Friday but got the job done

The team was SO friendly, informative, and quick. Was in and out in less than 30 minutes. Will…read moredefinitely come back!

Friendly service- favorite place . It's always in and out . Never no problem. Go check them out .read more

great staff, got my situation taken care of without a hassle. Would recommend going back.read more

Scheduled an appointment to change one tire and they didn't even start until it was almost closing…read moretime. It took them 2 hours to change a single tire with an appointment. Don't bother.

I purchased a car here and the prices were non negotiable which was a plus for me. Several friends…read morerecommended this business. The purchase process was straightforward but also kind of odd. The salesman met me inside with his sunglasses on and did not introduce himself? He was very vague when I asked him questions about maintenance and warranty. I needed a car because mine had been totaled and this place was recommended , but still I think they take no pressure to the extreme. It seems you can still be polite and friendly.

My A/C was fixed and works like gangbusters. I was given a list of my car's functions that are…read moregetting marginal which I was well aware of. I will probably have these guys fix stuff in the future.

Excellent service from start to finish. The team was professional, honest, and fixed my car faster…read morethan expected.

My daughter was stranded with a car that wouldn't turn off! I called from Wisconsin for roadside…read morehelp. Jay's responded quickly, got to the scene, called me with an estimate and repaired the electrical issue. On a Sunday! Great, great service. The technician is a lifesaver. So grateful. Wholeheartedly recommend!!!