Did a really nice job explaining to me how the system works and how to maintain it. He had to dig…read moreout the lid of the one tank and really took his time to protect the grass. After the tank was empty he put all the grass back like a puzzle to make sure that it looks good. Also while bringing the hose is across the yard he was very careful to try to avoid the patio and overall did a really nice job.

M&B Septic is a terrific, responsive and very knowledgeable company. We had a terrible emergency…read morewhere the septic was backing up into the utility sink of the house. After our previous septic service (John Matthes) didn't help us, I called M&B. They immediately got us on the schedule and sent help within hours. Leo was very knowledgeable and found the problem of a clogged pipe and filter. No pumping was necessary and he had the system running in no time. Leo also gave me better maintenance instructions for the future. The bill was a lot less than I expected and they did not charge me for an emergency service as the other company was planning to. Overall, M&B Septic is a great compnay that I will be using from now on.

Tom is great! Was lucky to find him! I called him out of the blue and he showed up within 20…read moreminutes. Knew right away what had to be done... called me with a great price... did the job... I called him a few times and he answered me every time or he got back to me right away! Definitely a company you want to deal with to pump your grease trap!

This was a great service. This husband and wife team was the right choice for us. John is very good…read morein what he does. Ours was a difficult job; meaning too much unwanted stuff in our septic tank but Quick Pumping managed to clean it. It took him a much longer period to do the job and he did not charge me a penny extra for the unexpected level of difficulty. I will hire this company next time I need this service.

I have just scheduled service and the process was super clear and fast. I look forward to their…read moreservice visit because they are super nice and efficient on the phone!

James B showed up and saved my butt. He took care of a very difficult septic cleaning. he found the…read moreproblems in the new house that I had no idea where one of my covers was and why it wasn't working properly,. He showed me both problems and told me how they work and what I need to do to get them fixed. the man has been doing this for 17 years. He's an expert in this business and I let this expert do what he's an expert in and I got expert results. I was so happy I asked if I could take his picture so I could post it. We had two houses done one after another. Excellent results in both. Thank you James

They tried to charge me for installing A new baffle in my septic tank that they did not , when I…read morecaught them lying about it they offered to reduce the price, I should not have to pay anything for work that was not none, they also refused to give me their license number I have contacted NJ Consumer affairs, do not use this co. spread the word

Britney in the office is incredibly sweet and helpful, and the tech who came out and helped us…read more(Mark), was very friendly. We had a septic/main line clog emergency, and they got someone out here the same day. They gave us a broad timeframe, and they also sent a text when they were on their way, which we appreciated. Long story short, they get the job done, and we feel they charge a fair price. We'll be using them again!

Very professional They arrived on time,…read moreVery knowledgeable on septic systems, Explained everything in detail, Clean an efficient, A little pricey but definitely worth it Highly recommend

Had a backup of my septic late Friday evening which is a very unpleasant situation. On Saturday…read moremorning I called the company that I use to pump the septic and they told me they couldn't help (thanks for nothing Lakeland). Saw the good reviews for John Matthes so my wife made the call and spoke with Lisa who was great. She said not to worry, she would find a way to get someone out to help us that day. Joe showed up a few hours later and was clearly a bigger job than he expected but he knocked it out of the park. He also told me it looked like it wasn't pumped correctly the last time which was pretty disappointing to hear. As a side note Joe was driving one of the nicest septic trucks I have seen. Think it goes to show that these guys take good care of their equipment. All in all a great experience. Thanks Lisa for finding a way to squeeze us in and thanks Joe for taking care of business. John Matthes is definitely the company I will use for anything septic related going forward. No brainer, give them a try and see if you can trust the guys you are using today!

I am so pleased by the service that I received from John Matthes Septic Plumbing. I had neglected…read moremy septic tank for many years and of course developed a major problem. I thought that I was looking at a $20,000 fix. Due to other commitments, I also had a small window during which time I could have them help me. The receptionist was wonderful on the telephone. She said that she would reschedule some routine appointments to accommodate me and she did. The technician who came out was very knowledgeable, very pleasant and was able to clean out my tank by refilling it twice with the used water in order to remove the heavy sludge. He also helped me to figure out how to clear the lines to my gray water tank without me having to open it up. The whole experience was so much easier than I feared. I am very grateful and highly recommend these people!