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Fontana, CA

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Advanced Mission Glass

3.7 (6 reviews)
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Love this company!…read more SoCal Window Pros is an exceptional company. As a family-owned business, they care about their customers, and it showed at every step of our project. We met with several contractors before deciding, and David from SoCal Window Pros stood above the pack. He was straightforward, personable, and very knowledgeable. He didn't overwhelm us with options. He presented only the best retrofit window on the market, and the company stands firmly behind it. David was thorough and patient, and he took the time to help us choose the right windows for our home. His recommendation was spot on. Alex, our Project Manager, was just as impressive. Our installation was scheduled on a day with rain in the forecast, and I was understandably nervous. Alex took the time to walk me through the plan and calm my concerns. He assured me his crew were professionals who would have every window closed in before the rain arrived. They did exactly that. We replaced 26 windows, so this was no small feat, and his team delivered right on schedule. The results speak for themselves. Our new windows are beautiful and have made a real difference in our home. Our experience with SoCal Window Pros was nothing short of spectacular, and they have earned a gold star. If you need your windows replaced, don't hesitate. Give David a call. He'll give you the best education on windows you'll find anywhere, and his team will do the job right. I recommend SoCal Window Pros 100%.

I put together a project requesting a quote for a brand new window in my home office. The team…read morecontacted me right away, was very communicative and helpful. They helped me understand my options so I could choose what would work best for me. They nailed it! The service was incredible, fast, and the value far exceeded the cost. I absolutely would recommend them to anyone looking for a new window in the SoCal area.

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Steve was prompt, clean, and very good price. He was very…read moreknowledgeable about what needed done with my windows. I definitely recommend his service. I will definitely use him again in the future if needed

AVOID This Business - Damaged My Shower- TOOK MY MONEY- and Disappeared…read more I hired SV Glass to replace my glass shower door. He showed up to take measurements and convinced me it was a minor issue and that I would not need a replacement. He quoted me $300 to repair the track, tighten the rollers that the door hangs on, add washers to the handles, and tighten. The experience turned out to be nothing short of a nightmare. Instead of repairing the problem, he ended up completely breaking the glass door -- and concealing it. It turns out he broke the frame that holds the glass door in place, and bent the rollers. He tried gluing it together, but after a week it fell down. It could have shattered and severely injured my family. To make things worse, he took my $300 even though he KNOWINGLY caused more damage than what I originally called him for. I've tried reaching out to him multiple times since the incident, but he has completely stopped responding to my messages. This is incredibly unprofessional and unacceptable. I'm now left with a broken shower door, out $300, and no accountability from the person who made the situation worse. Save yourself the headache and look elsewhere. I rarely leave reviews, but this was bad enough that I felt other people should be warned.

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TL;DR: A promising new chapter thanks to Grayson!…read more I originally left a one-star review after a very disappointing experience with Rick. However, I want to recognize Grayson, Rick's son, who reached out the very next day after I posted my review. He has been genuinely apologetic, responsive, professional, and proactive throughout multiple conversations. He has made a sincere effort to address our concerns and rebuild our trust, and I am very appreciative of how he has treated our family. I look forward to updating this review as the process continues. UPDATE: Grayson has made a genuinely positive impression. I want to start this update by giving credit where credit is due. Grayson reached out to me the day after I posted my original review. He left a sincere, apologetic voicemail, and we have since spoken multiple times. What impressed me most was his approach. Grayson asked what it would take to make our family feel positive about our experience with his company, explaining that this is his goal for each and every customer. Our conversations have focused on finding a constructive path forward. He has been attentive, responsive, and willing to engage with our concerns rather than dismiss them. After how frustrating the original experience was, this was a genuinely welcome change. Grayson will be taking over the company soon, and I sincerely hope this level of professionalism, accountability, and customer care is representative of the direction he wants to take it. He deserves recognition for making the effort to reach out and work toward a resolution. I will update this review as things progress. ORIGINAL EXPERIENCE: Why I initially left a one-star review During a door and window installation at my mother's home, the crew knocked her Starlink panel off a table beside her Traeger smoker. Fortunately, the Starlink wasn't damaged, but we immediately noticed that a knob on the smoker had been completely sheared off. My family had recently used the smoker, and it had been fully functional before the crew arrived. I called Rick that same afternoon. He initially accepted responsibility, assured me he would make things right, and offered $150 off our nearly $5,000 project while promising to arrange the repair. I specifically explained that I did not have time to manage the repair myself, and he agreed his company would handle it. The following day, Rick reiterated by text that his crew was apologetic and that the company would take care of the repair. Unfortunately, after repeated follow-ups and weeks of delays, the situation changed dramatically. Eventually, Rick disputed responsibility, questioned our account of what happened, and refused to cover the repair. He characterized the smoker as old and rusty and suggested the repair wasn't worth the expense. This was particularly frustrating because he had initially accepted responsibility and committed to resolving the issue. I ultimately spent hours contacting Traeger and researching repair options myself. Traeger confirmed that the sheared component could not simply be glued back into place and helped me locate the replacement part. I paid $160 for a replacement temperature controller box and received a $450 quote for a handyman to travel to my mother's home and complete the repair. The financial cost was frustrating, but the larger issue was the way the situation was handled. We expected accountability after an accident, especially after the initial promise to make things right. Instead, we experienced weeks of follow-up and a complete reversal of the original commitment. We had been considering this company for a substantially larger project, and this experience seriously undermined our confidence. WHERE THINGS STAND NOW My original experience with Rick remains an important part of this story. At the same time, Grayson's subsequent outreach and efforts deserve to be recognized on their own merits. I believe it's fair to acknowledge both experiences, and I intend to continue updating this review as the next steps unfold.

The owner Rick explained and presented the product thoroughly. Prepared the quote for the total…read moreinstallation of all the windows and 2 - patio sliding doors for a fair price. Rick was very professional and answered all my questions.

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You know, I really really want to like this company because they came highly recommended from a…read morerealtor I used to work with. Years ago, he was much more attentive. This time he fell short. Finally got the job done but it took some persistence. I had initially text him to see if he could fix the window, he came out to do an estimate, said the job was easy enough and would charge $50. My windows were fine but the latch and piece to open the window had broken. We made an appointment for a few days out. Day comes, I tried texting him, delay in response, says he's waiting for a delivery, delivery never comes so he didn't come and cancelled on me super late. (See texts). We choose another day and he gave me a window, I checked in to see if he was still coming and then says my bad I can't come. He tried booking me the next day but I was tired and didn't want to be stood up again. He said something about going to get a part over the weekend and that it should be good. So I waited, he got the part. He gave me a time for the following week, I asked for eta, it was wrong, but he did eventually come and complete the job. The work is fine, just know that the timeliness is very wary

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We decided to use Hometime to replace 4 windows in our home. Our decision was based on value,…read morequality and the fact they are an Upland based business that manufactures, sells & installs their own products. Installation took place this past Monday (9/28). Frank & Joe arrived several minutes early () for the 7AM appointment . We were impressed with their expedience and professionalism. They showed expertise in their installation and knowledge of the products. They were meticulous in prepping each work area taking care not to trample any of the plants outside the windows nor creating unnecessary dust/debris inside. They completed the installation & total cleanup in about 3.5 hours. We are very happy with our new windows and the excellent installation performed by Frank & Joe. We also want to mention consultant Addison for his patience & assistance in working with us on this project. Excellent team effort.

From start to finish, our experience with Hometime Windows was outstanding!…read moreAustin provided our estimate and was timely, knowledgeable, and professional. He was very flexible and offered several options to accomplish our project. He provided all the details so we knew what to expect and did a great job of maintaining communication. The office kept to schedule and did a terrific job reminding us of the appointment and keeping us informed on when the installers would arrive. Our installers: AKA "The A Team" Enrique, Christian and Carlos came completely prepared and performed the work in a professional craftsmen-like manner with much attention to detail. When you can find tradesmen that do work with attention to detail, respecting your home and investment, they need to be applauded which I extend to this Team! To top it off, Andrew, the owner of Hometime, reached out personally, the same day of the installation, to check on how the job went and see if we were satisfied with the job. To summarize: If you are considering replacing windows and are looking for a quality job with a company that takes pride in their product and work, you need not look further!

Advanced Mission Glass - glassandmirrors - Updated November 2026

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