Quality professional service. They will be straight up with you and pull no punches. They may not…read morebe the cheapest, but they do quality work. Unlike some in the area, they do as they say they will do which is worth a lot.

Burt is the man! Saved the day twice for me during a chaotic week. He went out of his way for…read moreme, even when I'm sure he had more important work on his agenda. Great friendly and quick service. I wish more businesses could be run like Burt's Security.

Overall, I highly recommend Jim. I needed all of the locks in my new home changed. Jim came out…read moreand did the work. He has a supply of new locks and doorknobs so you do not have to worry about picking up your own before he arrives. If there is anything in particular you want, I recommend that you call and discuss with him. He commented on the poor quality of some of the locks in my house, as well as the good quality products that were already installed. He can recommend what will work for you. He keyed the locks for me so that I do not have to have 20 different keys. I called the morning of our appointment, and he actually was on another job and came in the afternoon instead of morning as originally planned. I recommend that you check in a few days ahead of time to confirm your appointment. The price came in higher than I anticipated. He quoted me a price to come out plus charge for rekeying each cylinder. In addition, there was an hourly charge. I also had some new doorknobs installed which increased the cost. I am very happy that the job was completed and done well.

I have a Honda Fit that only had one keyset. I felt I needed to get a spare key. I ordered a blank…read moreFOB with uncut key and brought it to Jim to do his magic. He got the special keycode from the Honda Dealer. The new keys not only need to have both sides cut but also programmed. He brought my key to life with his quality laser cut machine. Not only did he cut that key, but he cut a few extra that he had. He had this nice hide a key in a Velcro pouch that he attached to my vehicle so I will never be locked out of my car. He also cut another one that will start the car that I hid in the car. I am totally pleased with his service. His prices are very reasonable.

Attentive, detail oriented and speedy. Assured Lock did a rather complex rekey and made nearly 100…read morekeys.

I bought an electronic lock for our house from an online source. Good company but the keys did not…read morework in the lock. Of course I had followed the instructions in the package so the lock was fully installed before the step to try the key appeared in the instructions. Ugh. I was not about to undo and return the lock so I called Assured Lock and Key. After telling Randy my plight he said he could be at my house in a couple of hours. Same day service!!! Randy, rekeyed the lock, made me two new keys and even adjusted the strike plate to make the lock work properly. The cost for all of this was really reasonable. Randy knows locks and will be our first call when we need lock service again. Thank you!!

The man I spoke to was not friendly. We didn't use the services because he would not accept just a…read morecall from us or anything other than in person ID to help our petsitter. I can understand a need to verify, but he was just- nope can't do it they will just be stuck until you get back. Found services super easy after consulting with the local police department.

This person charged me $300 to drive a half hour both ways to do a job that he could easily have…read moretalked me through on the phone even after I sent him a picture. He also didn't take his muddy boots off or put on booties to protect my floor or carpets.

Very Rude, and expensive , People like that when they control larger area with no or minimum…read morecompetition they start to be rude to customers since and show their real face

Very professional and responded quickly. All good until I got the bill. $100 service call, $50…read moretravel for each direction(half hour travel) , $5 for key copy and the $25 remaining must have been for the 3-5 minutes to unlock my door. I personally find this an outrageous amount of money for this job. I'm on a fixed income and don't take paying $230 easily. I've used locksmiths before for this same job and this man charged me almost double.

They did reach out and fix the mistake. It was a learning experience for all parties involved…read more Thank you for standing behind your service promise.

Guys came out on time and did my service of programming a new key fob for my jeep. Took 2hrs to do…read morethe service. The next day I drive the car and find my steering wheel is damaged badly from scratches that were not there prior, Tyler was the tech that came out. Spoke with Arron or Erin I'm use of the spelling but they told me they are unable to fix the damage done to my leather steering wheel. I will never recommend this service company company, due to this issue.