My experience with Buy the Fire has been 100% positive. The sales people and technicians are…read moreknowledgeable and professional. They are patient. When Buy the Fire installed a pellet stove, they took the time to make sure I knew how to operate and care for it, and they answered all my questions. When I had an issue with the stove, they were quick to respond and rectify the situation. They are customer-focused, and I highly recommend them.

I will never recommend them. installed a pellet stove with less than three feet of space from pipe…read moreto window, allowing for toxic combustion to come into our home. multiple service calls needed to try and resolve smoke coming out of pipes and was left with multiple patches. absolutely awful. and now that it's time to sell our home, we're having inspection issues because of how they installed it. never again.

Garett was sensational. Not only did he fix my A/C issues he…read morewas fairly priced. One of his competitors quoted me $1100.00 more plus they said I needed a fan motor. Turns out my fan motor is working just fine. Bottom line is Garett & Coastal HVAC is a solid 10* company!!!

Garret is the absolute best. He has been servicing our HVAC since we moved into our home four years…read moreago. We have lost heat in the dead of winter two or three separate times - with an infant in the house. I texted Garret in the middle of the night, on a weekend and he came the very next day to check it out and get us back up and running. He is so knowledgeable and passionate, and always happy to explain everything going on. We are so grateful for his expertise! Garret is extremely responsive on text, he has talked me through issues over the phone, and I just can't say enough good things. If you have any heating or cooling needs, he is your guy!

When I returned to my old Camp this Spring, I found a broken water pump, clogged lake filter and…read morecracked PVC pipes--no water! Pro Stream Plumbing and Heating answered my call, arrived early morning as promised, replaced water pump, lake pipe & filter and PVC with more weather-resistant PEX. The work was completed quickly and professionally for a fair price. I would highly recommend Dylan Allen and Pro Stream Plumbing!

Dillion is extremely qualified in furnace work and plumbing. He repaired my furnace, which stopped…read moreworking on New Year's Day last year, when the temperature was way below 0, and the water tank burst, causing sludge buildup in all of my water lines and resulting in toxic drinking water. He stayed working on all of the jobs until they were completed. He is a calm mellow worker and great to share info with

Downeast Energy sent Citizen Energy out to sevice my generator. The tec named Cam was excellent and…read moreexplained he would order the part as soon as he returned to the office. That was on 12/9/2025. We called several times. Calls were never returned. Someone name Ben who claimed to the owner had excuse after excuse, such as they could not find the part and on and on. When you call the number they give you, you are told to call another number only to find that number mailbox does not work. Always got a different answer but never the truth. Finally Downeast got through to Citizens and Cam came out with the part and fixed the problem. Took about a month for a flexible pipe. Very poor customer service. In my opinion you should find another repair company that treats their customers with respect and truth

I am overdue in writing this review. At any rate, here are the reasons for a one star rating. Last…read morewinter my existing furnace stopped working. I called Citizen Energy and the came to my home in a very short period of time, diagnosed the problem and told me I needed a new furnace. my existing furnace was less than 5 years old and should have been under warranty. They ordered a new unit and installed it, also within a very short time period. The employees were polite courteous and completed the job in a short period of time. I paid the invoice and thought everything would be fine, Hoping they would do something proactively to help with my warranty claim since only a licensed hvac tech can initiate this. Well, that was one year ago and I never received any reimbursement. A couple weeks after the furnace was installed. I had a problem that the furnace would not turn on. Despite repeated calls and voicemails left with this as well as speaking with the owner, they never returned my calls did they ever provide . I ended up calling another company to come and determine what the cause of the issue was. It turns out that there was a blown fuse on the circuit board. To continue the story this past winter after the first really cold I discovered that the propane portion of the furnace was never working. It was never as a result I was only using the heat pump and my bill high. Once again, I called energy several times and left the situation. I never received a return call and I ultimately never received any . As a result, I had to call another HVAC company to come in to determine what the problem was. They discovered that it was a simple switch that was not set correctly. However, I was charged $600 for this discovery. Had citizen energy done their job correctly. None of happened. In summary, I would tell any customers who energy buyer beware. At first, it may seem like they are very efficient and are very interested in serving you well as a . But, in my personal experience, I found that once they got , there was no service after the initial sale they would not even return my phone calls.

Hot water heater on my oil furnace went out Sunday of Labor Day week-end. My wife and I made do,…read moreuntil Tuesday at 8 a.m. We asked neighbors for recommendations and were told that Aaron Hamilton was their "go to" for all things heating. Called in the a.m. and left a message on an answering machine. He got back to me within two hours. Scheduled a time for the afternoon and he showed up on time ready to work. Pulled apart the burner and sensor, replaced a nozzle, and fired it up. We had hot water. Cleaned up the space, answered all of my questions, and was okay with me watching him work. Excellent! I have his business card and I am now a client.

I've had Aaron Hamilton Heating for furnace services for almost four years and have always been…read morepleased beyond words. I would highly recommend their work. They are fair and great at listening and making recommendations. They are also very professional and on time and very neat. I will have them do my AC /Heat Pump next year as well. Mary T.

We, along with thousands of other people in the state of Maine, had a burst pipe from the arctic…read moreblast this past weekend. Broken pipe and wall, ceiling, and floor repair work aside we were also without water while we needed to search for the source. It was an insanely busy weekend for plumbers or any kind of emergency repair work and there were many, many folks far worse off than us. We'd been ghosted by a plumber and put on a list several days out for an appointment with another. Just as we were staring down 48 more hours without water David responded to my message, said he was on his way, and was in and out in less than 30 minutes with the pipe fixed and water restored. Very nice guy, fair price, and he even fixed a minor issue with our kitchen sink while he was here. We're very happy customers and look forward to working with him again on some general non-emergency updates!

We had a Toyotomi hot water heater that died a week ago and after search for estimates to replace…read morethe system from eight different company's it was David Aaskov with Warm Waters LLC that came over in a Maine snowstorm and within an hour of leaving the house he emailed me the estimate. I had only received two estimates and most company's could not come over for weeks. David followed up with me right away, answered all of my question's and had an extremely professional manner, website and estimates. Warm Waters LLC was also the most competitive. They arrived on time, installed a Rinnai Propane hot water system in one day and focused on every detail down to the painted white board the whole system is mounted on. We could not be more please with this level of service. Call them, get your estimate and hire them. You will be glad you did.

They had one of the fairest prices of 3-4 quotes, use one of the highest quality manufacturers for…read moreheat pumps, and had good customer service across consultation, installation, and billing. For an expensive & long-term investment, all of this was important to me. Would recommend.

toxic work environment. The customer service might be decent, but the staff service definitely…read morefalls very short.

We called the day before Thanksgiving because our furnace quit working. he was at the shop with in…read more30 minutes and fixed the problem. He even went back on THANKSGIVING to make sure it was still working. WOW great service minded Company very professional, we highly recommend them. Thank you so much for all your hard work. Tony Foam Pro Inc. Greene Maine

This guy is always prompt, always professional and reasonably priced. He is our go to guy for…read moreeverything heating and cooling plus he is a really nice guy. If U need heating and cooling work done he is the guy :-)