I went in morning of Saturday, Feb 22 and an older man greeted me in a very condescending way. I…read morewas wearing a face mask and asked me why I was all covered up for? Then gave me a pair of boots didn't even explain to me how to unlock them or lace them up. When it was time to pick up my helmet, he was like "you just been standing there not trying it on." It was my first time snowboarding so I had no Idea what to even look for. I expect this kind of immature attitude from a teenager, very pathetic coming from an older guy.

Leroy's Snowboard Shop in Big Bear, CA provided excellent service during my recent ski trip. When I…read morerented skis, boots, and poles from them, they went above and beyond to make sure I had everything I needed and that my equipment was properly fitted. There are two locations so don't get confused. This is the location that is on Paine Street. The staff at this location was super friendly and knowledgeable, answering all of my questions about the different types of equipment available and helping me choose the right size and style for my ability level. They also took their time to make sure they were comfortable and snug, and adjusted them until they fit perfectly. They also helped me adjust my bindings to my preferred stance and checked my poles to ensure they were the right length. I could have waited until I got to Big Bear or Snow Summit and rented equipment on site but I didn't want to do that since the LINES are ALWAYS LONG and it costs TWICE AS MUCH than going just a few minutes away from the slopes. I feel and I KNOW that I saved time and money by going to these guys and I will use them again in the future.

Best experience ever! Cody convinced me to get skis, it was my first time. I fell on my ass a…read morecouple times but I picked it up very quickly after that. Fucking epic! Thank you Cody for helping me find my new favorite sport.

Best and fastest service ever by Cody. 10/10 recommend for any rental or purchase if you're in the…read morearea

Since I have my own equipment, I didn't need to rent anything this weekend but I suggested this…read moreplace for my friends to rent skis & snowboard It has a great price & the staff are always kind every year when I come! Snowboard, boot & binding was $35. 2 sets of Ski, boots, & sticks were $70 Return is very convenient! We also rented the equipment the night before & it's only considered a one day rental

The only positive about this shop are the dog that roams around, and the reasonable pricing. I…read morestumbled upon this shop through a few Reddit recommendations. of this place. Now let's begin, Check-in was fine, but things quickly went downhill. We were initially 3rd in line for the ski demo 'expert'. He seemed to be quite knowledgable to his credit and took his time with each customer. However, despite us waiting patiently, he started having people who arrived much later, cut in front of us. We somehow go from 3rd in line to being 16th. We stayed patient up until this point, until he got a little too excited with this younger girl behind us. This was the final straw. This is when I finally spoke up that we've been waiting a long time and needed to be taken care of first, when he got extremely salty. At this point his mood had shifted quite drastically. He starts by saying I notice you put 'Intermediate' as your ski level. For context, I was on the Mammoth Ski Team for 2 years when I was much younger. That being said, I hadn't skied in a few years by then and grew a few inches so I didn't remember my exact ski height. Continuing throughout our conversation, he says "Oh if you were an intermediate skier, you'd be able to know what your ski height is." Then proceeds to say this 3 more times throughout our interaction. The ski boot fitting station wasn't that helpful either as he had given me an ill-fitting boot that had a massive divot by the toe section. I proceed to hand it back and ask for him to get me a new pair after explaining the situation. And he blankly looks at me and asks if I need a new pair. This store was very disorderly and condescending. As an Asian customer, I feel like preferential treatment was given to others. This was not my interaction with Dustin (the owner that responds to these Yelp comments), but one of his employees.

Plz plz plz do not come here! If i could give them negative 5 stars I would. Took my boyfriend…read moresnowboarding, we rented absolutely everything you need as a first time boarder; board, boots, bindings, helmet, added the safety insurance EVERYTHING! We got on the mountain and his bindings started MOVING!!! like literally his foot was shifting left to right as he was riding down the mountain. He fell so hard (multiple times) he nearly got a concussion (probably did, his headache lasted 2 days). took the board to the repair shop and the workers were literally shocked.... I will say the workers were very nice and understanding when we returned the board and offered a refund. 2 days later tho, he gets charged over $400 from the shop...???? why?? cuz they think he stole their sh*t a** board:)))) A worker apparently didnt file his paperwork. they were very apologetic and got us another refund but this place is an overall MESS!!! plz dont waste ur time and money, go literally anywhere else!

We went in to check in for our snowboard trip and this gentlemen was so helpful he recommended a…read moreplace to eat and answered all our questions. Great place!

My family and I came in as a group of 11 and Koko helped us out and did an amazing job setting all…read moreof us up! I believe with what we researched this was the place that was most competitively priced ! She was very patient and knowledgeable as this was some of my family's first time snowboarding! This is now our go to place each time we will visit! Thank you Koko.

Highly recommended this business to come rent your snowboard gear. Lindsey and koko was really…read morehelpful and we will be coming back!

As a newbie to big bear, I fought for a return I had no right pushing, 1 minute later i walked home…read morewith a free 100$ helmet the owner of the store gifted me from the kindness of his heart. Very hospitable and friendly in the store. THANKS FOR THE free helmet!

Walked in right as they opened and had a super smooth and quick pick up! Filled out one form Justin…read morewas very knowledgeable about the boards he had on hand and recommended a perfect one! I had so much fun on the mountain with this board! Literally just such a smooth transaction picking up and dropping off ! @neeks93 on insta!

Only had to rent boots this time, but the staff is super friendly. With such a convenient location…read moreended up having to hang out there 2 days in a row as we were snowed in up the street and hiked down. Riley was super chill and didn't mind my kiddos hanging out eating snacks while we waited for transportation to the mountain. Oh and bonus, they reward loyalty with a discount for repeat visitors

I highly recommend this shop guys I was a first timer there and they were so helpful they answered…read moreall my questions very politely,super friendly just the best service you can ask for some gentleman Hurley was super nice . So you guys if you ever visit big bear and you need some gear this is your spot trust me .!

Excellent product! Shipping was expedient and product was in excellent condition…read more Package and wrapping was impeccable and loved the shoe cloths

The Salvatore Ferragamo store at Desert Hills is beautifully arranged and full of timeless pieces…read morethat really showcase the brand's elegance. The selection is impressive, with a nice range of styles and sizes, and everything feels thoughtfully displayed. It is one of those stores that's easy to get lost in, especially if you appreciate classic, high-quality design. Whether you are shopping for something specific or just browsing, it is definitely worth stopping in for a little luxury.