I have been a patient for 6+ years and I have always received great care by Dr. Chen and his team. The office is clean, the staff are professional, and Dr Chen seems to genuinely care about my oral health. Great dentist 10/10 would recommend. read more

I've been a patient of Dr. Chen for over 10 years, and I couldn't be happier. His professionalism, dedication, and exceptional skill truly stand out. Even though I'm not the easiest patient, Dr. Chen always goes above and beyond to make sure I'm comfortable. I first saw Dr. Chen when other dentists couldn't solve a dental issue I was dealing with. He fit me in the very next day and resolved it in just one appointment. That experience showed me how skilled and committed he is, and I've trusted him with my dental care ever since. Dr. Chen's work is consistently outstanding--from durable fillings and perfectly fitted crowns to cosmetic veneers that still look flawless after years. Thanks to him, my dental health has never been better, and I feel more confident every time I smile. His referrals to specialists are excellent, and his hygienists make every cleaning smooth and stress-free. The entire team creates such a warm, welcoming atmosphere that every visit feels like a positive experience. Now, my whole family sees Dr. Chen and every friend I've recommended Dr. Chen to has been just as happy and stayed with him. If you're looking for a skilled, compassionate dentist who truly cares about his patients, I can't recommend Dr. Chen enough. He's simply the best! read more

My friends recommended Advanced Dentisty and I am so glad he did because my experience at this dentistry is amazing so far!! First of all, Katrina at front desk is amazing at scheduling and following up clients. Her email response is super quick! My first visit, Judy performed deep cleaning and she was so friendly and very good at communication. She made sure I feel comfortable and made sure she is not hurting me. Her explanation is so clear and so easy to understand...what's happening to my teeth and my gum. Second visit, Dr. Nelson Chen performed filling my old filling and it was easy peasy lemon squeezy for him. He refilled my old filling in 30-35min and he was so skilled. Quick, smooth and gentle. If he was on America's god talent, he deserves gold boozer!! Thank you all for the great service! read more

I just moved to Bellevue from the East Coast and needed a new dentist. The positive online reviews met expectations. From beginning to end the experience was wonderful. The staff and doctor truly welcoming, friendly, courteous, thoughtful, and thorough. I am quite pleased to name this dentistry my own :) read more

My family (2 kids) have been going to this office for more than a year, at the last check up appointment Dr. Chen told us that my 13 y.o needed sealants. The office scheduled us for Saturday mid day, 2 weeks in advance, we planned all our weekend activities around the appointment just to learn out upon showing up that sealants were not in stock to perform the procedure. No call, no heads up. Also, the cleaning was done terribly with stains still all over my son's teeth. After I asked whether our regular hygienist could take care of it I was told by Dr. Chen that I should be looking for another office because they cannot help me (even thought over the phone they confirmed that they will take care if it). If you value your time and great customer service look for another place P.s. after seeing the office response: not only you made me as parent feel bad, you also totally ignored feelings of my teenager who was your patient for 2 years and at no time during these 2 years you admitted that your office is not the right place for us (or any patient). read more

It had been over 10 years since I went to the dentist. I cracked a tooth and decided after years of neglecting it to seek out dental care. This was a very daunting task given that I recently moved to the area which made it even more difficult. I took good care of my teeth for the most part (no fillings) so I felt fortunate that this was the only issue I needed to address. After my first consultation with Dr Chen and his staff, I actually learned what proper care really meant. What I thought was good hygiene was only a part of taking care of your teeth. I absolutely bought in to the treatment plan laid out by Dr Chen and felt confident that his recommendations were a necessity for the healthiest smile possible. Over the past couple of months, I have trusted Dr Chen and his staff with the plan they recommended. I've had periodontal cleaning of all teeth, a root canal and crown completed by Dr Chen. I will be back for regular check ups and some preventive care to make sure I maintain a healthy mouth and complete my plan. I feel very fortunate I found Dr Chen and sought out dental care in his practice. His office is state of the art and looks to be using the latest technology in dental equipment. Every member of his staff are very accommodating and welcoming. Your comfort is always a top priority during a procedure. It is obvious that Dr Chen has a great sense of pride in his practice and his staff are expected to uphold the standards he has set. I won't trust my teeth to anyone else as long as I live in Bellevue! read more

Had my crown replaced this morning. My appointment was at 9am and I got home before 10 and I get to spend rest of the morning with my wife and son. Obviously the procedure was done smoothly and the dentist was fast and really good. Pros: Super good techniques. - Dr. Chen is better than my old dentist BY FAR! and my old dentist was in his 60's and been in practice a long time and Dr. Chen is faster and smoother and really saves my jaw from holding my mouth open. Thumbs up. Office and Equipment are all new and very kept. Caring Office / Doctor - My impression of Dr. Chen is that of a very respectful doctor. He discussed with me my current teeth and gum condition and told me what would be best for me and even gave me tips on what could be done and what I can do myself to help with my teeth and gums. It seems to me that they are really good in patient education and cares about oral health a lot. He's seen my teeth before when we took the crown impression last time, and looked into my mouth for me, and today too he looked at my teeth and again was really helpful because I just see that he cares. Office even have a educational video playing in the lobby. My previous dentist just puts me on the chair and never looks into my mouth other than the first initial exam that he charges me. Dr. Chen is definitely on the look out for patient's dental health. Cons: NONE! I don't think I will ever get another dentist ever! read more

I have been coming to see Dr. Chen for many years now and he has always been great! He is very detailed in his work and he is always helping me improve my overall oral health. I have done several dental fillings for me and he has always done an amazing job. Also, he always makes sure that I am comfortable and calls me back if I have any questions afterwards. I always recommend Dr. Chen to all my family members and friends. read more

I am so lucky to have found Dr. Chen after having a few terrible experiences with other dentists. I've been going to Advanced Dentistry for the past 4 years and can't imagine going anywhere else! He and his staff are extremely knowledgeable, professional and friendly. They take their time to explain and address any concerns or issues, and they always try to avoid unnecessary work. I was also very impressed by all the new tech/devices they use. I get nervous every time I have to go to the dentist, but I know I'm always in good hands with Dr. Chen and his staff. I highly recommend to anyone and everyone! read more

I've been coming here for at least 6 years. Dr. Chen is great, but it's Erika that keeps me coming back. She is by far the most skilled hygenist to ever clean my teeth. Plus she's the perfect balance of friendly without being overly chatty. Their office itself is very nice as well. Easy to get to (I live in West Seattle now but still make the trip) with plenty of parking, and nice and new on the inside. I would recommend this place to anyone. read more

Dr. Chen and his staff have taken very good care of me and my oral health. This team is very friendly, yet professional and well trained. The office is clean, high tech and Dr. Chen is very good at what he does. I was diagnosed with mild sleep apnea less than a year ago. After struggling to sleep with the C-PAP machine many nights in a row, Dr. Chen suggested me to try the another kind of dental appliance to treat sleep apnea condition that is available at his office. This little device has improved my sleep quality, energy and much more. I'm just very happy that I found a dental team out there that really looks out for my interest and my oral health as a whole and not just nitpicking which tooth needs to be filled or crowned next. Thank you Dr. Chen and staff! read more

Dr. Chen and his staff are amazing! I have always struggled with bad oral hygiene, and throughout my entire life, no dentist has advised me on how to improve my oral health until now. Dr. Chen always tells it like it is and does not sugarcoat things (pun intended!). I was glad to hear from Dr. Chen that I needed to improve my brushing and flossing habits to get rid of the plaque build-up in my teeth. Erika, my hygienist at Advanced Dentistry Northwest, was wonderful at explaining the correct way to brush and floss, and even did a brushing demonstration on a giant teeth model. Due to the high-quality care and great location of this dental office, I will be coming back to this office for many future visits. read more

I came here because I was looking for a place that offered fast braces and was open on the weekend. The staff here is very friendly and the office is neat and clean and well-equipped with the latest gadgets to make your appointment as comfortable possible. Dr. Chen, along with his staff, is knowledgeable and friendly and everytime I visit, I always feel welcome. The fast braces itself was a great experience. Dr. Chen explained the process to me and answered many questions I had and made sure to let me know what to realistically expect from them because they are more cosmetic than they are orthodontic. In a little over six months, I had the smile of my dreams! I was amazed considering how bad my teeth were. However, when the braces came off, one naughty tooth decided to break away from the retainer it was fixed to and I had to go back to get it fixed. This was not the fault of the technique, but rather, because that particular tooth had underwent the most dramatic repositioning. And besides, I have plenty of friends and siblings who got traditional braces whose teeth move back to their original positioning. And teeth like those do not like to move. Dr. Chen and I met and deliberated the best approach to fix it and he decided that the best plan was to be put in braces again for just a month to move the tooth back. And he gracoiusly offered to write-off the costs of the hardware and only charge me for his time. Second times the charm. I'm sitting here today enjoying the smile of my dreams again and this time, that naughty tooth has stayed put. I find myself smiling big at every opportunity I get and feel like a happier person. I never realized just how powerful a smile could be, for myself and for others. After my braces came off for good I had a stranger tell me that I have a beautiful smile. In my 31 years of living, no one has said that to me. Ever. I still can't believe how fast I was able obtain my brilliant smile . It only took less than a year as opposed to the three years it normally takes for the traditional braces. And because the brackets and wires were enamel colored, no one really noticed I had them on. If you're someone who's on the fence about fast braces, take the plunge, you won't regret it. Thank you, Dr. Chen, and thanks to your staff for everything. read more

I've been going to Dr. Chen's office for a few years now. They are professional and very convenient for my busy lifestyle. They fit me in on a Sat after I chipped my tooth, and scheduled me for cleaning on hours that suited my work routine. The automated txt reminders are also really useful since I sometimes lose the appointment on my calendar. My last few cleanings have been with Erika, and she has been great. Let's face it, it takes a special kind of person to look forward to a dentist visit :) But Erika has made it as pleasant as possible. She is professional, efficient, and very careful when working on the sensitive teeth, which I unfortunately have a lot of. Overall I'm happy with my experience here and plan to continue using Dr. Chen as my dentist. read more

Great people and optimum jobs performed! They are always very helpful to accommodate necessities and the lication is nice with parking available read more

Wonderful Service Every Time! I've been visiting Dr. Chen's office since 2011. Every experience has been a good one. The entire staff at Advanced Dentistry Northwest goes out of their way to make sure you're comfortable and informed. Over the years, I have had orthodontic braces, fillings, x-rays and cleanings performed. The work performed at Dr. Chen's office has significantly improved my overall dental health. It has also improved my life by enhancing my smile. One visit to Advanced Dentistry Northwest and you will know that they are in a class of their own when it comes to patient care. I visit Advanced Dentistry Northwest a minimum of twice per year for regular cleanings and checkups. The office is always extremely clean, the entire staff is sincerely friendly, (not like other places that I have been to in the past). These folks truly care about your teeth and smile! After 6 years of being a client, I don't see myself visiting another dentist ever again. To everyone at Advanced Dentistry Northwest, Thanks!! John Huguley read more

I've been going to Dr. Chen for a couple years now. Dr. Chen and his staff are friendly, punctual, and extremely competent. The service is top-notch and I never spend more time in there than I need to. Highly recommended. read more

I have been a patient of Dr. Chen's for many years and have always been happy with his services and knowledgeable advice. He and his staff are focused on patient education and delivering the latest in dental technology/treatment options. The entire office is caring, professional and efficient. Erika, my favorite hygienist, makes my dental visits particularly pleasant with her gentle touch and fun conversations. This is a dental practice I have and will continue to recommend to family and friends. read more

Dr Chen and his team has been helping me recovered fully from severe gum infection. I have been coming in four times a year to do my regular teeth cleaning and so far the recovery has been very positive that they told me yesterday I only need to come in 2-3 times a year for the cleaning to keep my gum healthy. Thank you Dr Chen and the team members, I really appreciated! read more

My wife and I needed a new dentist after returning from overseas and found Dr. Chens office. At first all seemed good and well. The office was clean, appointments were punctual and the staff, including his wife Grace, were friendly. I don't give much leeway toward health care providers so after two (oops update that to three) strikes I consider them out. Strike one came about 3 years ago when Dr. Chen recommended I remove a rear molar after the filling had come out. Some 35 years ago I had my previous dentist do gold crowns on my rear molars and these crowns performed flawlessly. I had required a filling on the gum edge of that molar a few years back just below the gold line. That filling had lasted some 20 years before disintegrating. I asked Dr. Chen to just fill it again, but he was hesitant and advised just to remove the molar instead. Looking back I had the feeling that he might not have had much experience in gum line fillings, but I wasn't sure. So I agreed. Out came the molar and that's the last I ever saw of it. Every time I've ever had a tooth extracted before - and it's not that many - I would always be shown my tooth and asked it I wanted it. Not this time. It was gone. I know there is not that much gold that goes into a crown, still it was my tooth and at the price of gold these days I would have at least appreciated the offer to have him 'dispose' of the tooth or let me have it. Strike two came when my son's filling came out which had been done by Dr. Chen. I called Grace and she asked when he had the filling done. Since he is an adult I wasn't sure, but guessed it must have been the year before. She went off to check records and came back on the phone saying it was done over 2 years ago. I was almost like she caught me in a lie. She didn't offer to have Dr. Chen even look at it. It was like she didn't even want to deal with this. The conversation - and our patient status - ended at that point. I should think if my dentist work doesn't last that long they would at least try to deal with the issue. Looking back it just seemed everything was related to money over our (patients) real interests. Could not point a direct finger but the overall feeling was one of money, money, and more money. I know when we started with the practice it was fairly new and now that I look back it also seems that inexperience factored into the pulling of my molar, and the falling out of my son's filling. These are the reasons our family has changed practitioners. Update: You are claiming it has been over 5 years, yet this happened some just over 2 years after the filling was done. What is your time line for fillings falling out? Then, there was also Strike three: the crown that you did for my wife - which fell out in 1 year and she had to come back in to have re-set again. I had forgotten about this until she reminded me. read more

I have been a patient of Dr. Chen for several years and I love everything about his practice. The office is in a very accessible/convenient location (just on the outskirts of downtown Bellevue) and it's meticulous, state of the art and beautifully designed. Without exception the staff are friendly, professional and punctual - they always let you know upfront about treatment charges and if there's anything that will not be covered by insurance. Dr. Chen is super competent - he's high tech, efficient and continually stresses the importance of regular, ongoing dental care. read more

Dr. Chen has been my dentist since moving to the greater Seattle area several years ago and even though I've moved to the Greenlake area, I make the trek over to the Eastside for my checkups and cleanings. The staff are knowledgeable and personable, the office is always clean and well maintained, and Dr. Chen himself is friendly and gives great advice for improving and maintaining oral health. read more

I can't say enough good things about this dental office. I feel my dental health has improved during my 3 years of going here because of their gentle coaching. The people are incredibly personable and take the time to remember who you are. I never feel pressured like I have at other dentists to buy, buy, buy. No fear tactics here, just good solid advice. Their appointment reminder system is very thorough with calls, texts and emails, which helps me a ton. And they are very responsive by email when I've needed to reschedule appointments or update my insurance information. Again, I can't say enough good things. I highly recommend them to others. read more

How many people wear braces in their forties? I knew it would be hard, but the first month of wearing the braces was even harder than I expected. Ceramic braces move teeth faster, less noticeable, but they are also rougher than the metal braces. It took me a month to figure out how to talk, smile, eat and clean without irritating my cheeks too much. Waterpik is a must. It's a good idea to have one at home and one at work. Home made smoothies with fruits and nuts helped a lot too. My lower teeth were very crowded and crooked. Dr. Chen did such a wonderful job that they look so beautiful now. I had no idea how he did it without removing one tooth. It was amazing. The staff are very warm, friendly and helpful. I'm very happy with their services. read more

I am very lucky to find this place so close to my home to take care of my teeth as well as my daughter's. They are very professional and kind with considerations. Thank you and see you again next time! read more

Dr. Chen came recommended by a coworker and I'm glad he did. The entire team at ADN is awesome. Whether you're working with Katrina, Jody, or Dr. Chen, you're going to experience professional, and friendly service. It's also worth mentioning unlike other dentist offices you're not going to be pushed dental products/services. read more

Great office, great staff, and a great dentist. I've been a patient for six months and have had a fair bit of work done and each time has been a positive experience. Dr. Chen goes to great length to discuss and show the state of my teeth, outlines why I might need certain work done, and is very transparent and honest about everything. This also extends to the front office staff who will walk you through every single step of your bill and send it to you in whatever way you'd like. End to end, I have nothing but good things to say about ADN, its staff, and the quality of work I've received. If you live in Bellevue or come into the city often, you should absolutely consider making Dr. Chen your primary dentist. And the availability of a hot towel after having work done is an extremely welcome and appreciated bonus! read more

I would give this dentist no stars if I could--I am putting the 1 star so no one thinks I accidentally forgot to rate. After moving here recently, I checked the reviews for several dental offices in the area, and after reading the positive reviews for Dr. Chen, I made a cleaning appointment. To give you a background, I have dental insurance, take care of my teeth, and have had many cleanings, as well as other dental work over the years. The pros:The appointment was easy to set up, and the dental office was easy to get to and seemed to be pretty clean. The Cons: After the dental tech took me in the exam room, she said the Dr. would be in shortly. A little bit later, Dr. Chen walked in, briefly looked in my mouth, and proceeded to tell me I needed a "special cleaning' that would cost some $1,000. I was shocked, didn't know what to say, so I reminded him that my last cleaning at my last dentist's office was only 6 months ago. He shrugged his shoulders, made a couple comments insinuating my last dentist didn't know what he was doing, and told me he was going to have me watch 3 movies, and he would see me at my next appointment and left. The dental tech brushed my teeth and left me in the room where I was supposed to be watching a video about the $1000 cleaning, as well as how to brush my teeth and get this: HOW TO FLOSS!--I am 40 years old, not only do I know how to brush and floss my teeth, but I also know when a 20 some year old 'dentist' is trying to rip me off for a 'special cleaning'! Needless to say, I found another dentist, had my cleaning done with no problems-duh! And will share my experience with this dentist for a long time. --to add insult to injury, about a month after my bazaar NON-CLEANING at this dentist, I received my benefit letter from my insurance company, which showed he charged my insurance for a cleaning, as well as an additional exam fee! Fail, fail, fail...He is by far the worst dentist I have ever dealt with, and surely the ONLY one that charged me a cleaning fee when no cleaning took place. read more

Dr. Chen is professional, honest and has a great friendly team. The office is brand new and he uses the latest equipment for a great experience. read more

Peaceful environment, great people, very relaxing. Hygienists are experienced and prices are reasonable. Dr. Chen cares about patients a lot. I've been going to this place for 4 years. read more

My husband and I have been seeing Dr. Chen for years, and now we bring our toddler to see him as well. The entire team is friendly and gives excellent advice and care. We appreciate the hi-tech equipment, too. I would definitely recommend Advanced Dentistry Northwest. read more

Overall very happy. Probably the best dentist I've had - both in terms of service, and technology.

My husband and I are very happy with Dr. Chen's services. The office is clean, the personnel is friendly and professional and we are involved in making decisions about our dental health. read more

I would not recommend this office. First of all, the hygienist was quite unprofessional and annoyingly chatty about her military boyfriend. Next, Dr. Chen also told me I needed a deep cleaning despite regular 6 month cleanings (see review below). Finally, he prescribed a mouth guard for me that was a special type that fits between the front teeth only. His office failed to get pre authorization from the insurance company (if they would have, they would have learned that my policy paid for a typical mouthguard within 2 years and would not cover another one). My impression was that they looked for every way to generate revenue from me and/or my insurance company. Look elsewhere in my opinion. read more

Dr. Chen and his staff are professional and care tremendously about their patients. I get to see the same hygienist each time I visit, which is a huge benefit. I have been a patient for nearly ten years, and the office is always clean, friendly, and the staff seems to genuinely enjoy their work and their patients. They are thorough, efficient, have the most up to date technology and let you choose what tv programs you want to watch when getting worked on. Highly recommended. read more