They took 5 weeks on a job that should have been 2 weeks. Overspray all over the car. they didn't…read moreplug in the wiring harness for the parking sensors. The belt molding on the rear door is bent and will not stay clipped on. the front bumper cover will not stay fastened to the fender. The only thing I'm happy wit is the paint work. They couldn't get parts ordered on time. No one seems to communicate with each other. I will never use them again or recommend them to anyone.

These are the most helpful people in the auto body business in Oklahoma City metro. I had a problem…read morewith a hood latch that would not function and they had it fixed within a hour by repairing the latch rather than trying to replace an otherwise expensive part like other places I visited. That kind of honesty alone is worth your business. The body work they do is also top notch based on other's experiences over the years.

In 2015, my car was side swiped on the rear quarter panel by an uninsured driver in the rain on the…read morehighway. I drove my Focus to Caliber and had my first amazing experience there. I didn't realize that I also had hail damage. I got the bumper and quarter panel fixed, but not the hail damage. I used the check from the hail damage to pay the deductible and had enough left to pay off the balance I had due on my loan. I wouldn't have even known that were an option without help from the Caliber staff. Six months later, my car was totaled by a jerk who ran through a green stop light who was supposed to yield. Ugh. Flash forward to a little over a week ago. My boyfriend's truck was rear ended by, surprise, an uninsured driver. While fixing the tailgate, they fixed an old dent for super cheap. Our truck was actually returned in better quality than before the wreck. Caliber is amazing! And thank heavens for full coverage.

We took our car in January of 2023. They told us that there were parts on back order and they would…read morecall us when they came in. We got a phone call that they were in and we brought the car in around July or August of that year. It still was not fixed 100%. I continue to call and they continue to say they would call me back. Here we are September 2024 almost 2 years later. I finally got a hold of someone and advised him that I think we were just forgot about. He had me bring it in to see which parts we needed. Scheduled a time to drop it off. They replaced the parts, but now I have drip marks and spots all over the inside of my car. It has been nothing but a hassle. They seem nice when you're talking to them, but the service is horrible. They don't double check, and make sure that the car looks presentable. I have no clue what is splattered all over my car. I only hope it comes off.

Dent Mann Dent Repair saved my ass. He repaired a dent in my classic convertible that I would not…read moretrust to just anyone, and the results were flawless. Dent is completely gone--no paint, no trace, no shortcuts. Professional, honest, and insanely skilled. If you care about your car (especially a classic), this is the only call you should make. Absolute pro.

Blake did a great job fixing the dents on my 1982 Mercedes despite the lack of clear coat…read more Communication and service were amazing.

The communication with customers on updates about their vehicles. In the first week of January they…read moretold me to bring my car on February 24th. I brought my car, they had it a little over a month with very little communication about the progress of the work being done. I picked up my car and it's May 22nd and they are still waiting on a part that is on back order and I had to contract them to check on the status. The communication is horrible.

Maybe if I'd had a different person caring for my business my experience would have been more…read morepleasant. Not only are we in the dumps for having to have our vehicle worked on for whatever reason, working with pleasant folks to ease the pain. Instead I got a male chauvinist who argued with me about my vehicle's damage when I was telling him what happened (even after the insurance adjuster confirmed). When I called to check on the progress of my vehicle, he didn't return call. Yet when my husband called, he was all buddy-buddy and in a good ol' boy tone gave him a thorough update. New update: Rep called back and apologized for the misunderstanding. Accountability is lacking this day and age and for him to call back and explain why and how it was all coming across went a long way. Professionalism and customer service, regardless of gender, must be at the helm of every organization. Thank you.

They have a huge rock in the only parking space and it scrapes your vehicle. Never use these rip…read moreoffs. When asked if they would repair the scrape because it was their rock, they said take it somewhere else. Goobers. see the photo of the rock below and beware. Do not spend your money with this company

I smashed my side mirror on my Jeep backing out of the garage. I thought about doing it myself by…read moregetting part ($95-$110) and then following a brutal YouTube video of taking the panel off my inside door and attempting to fix which would be a challenge. At the suggestion of a friend, I talked to Eric and Color Tech and took my Jeep in for a look; I am figuring $500 plus if I'm lucky. Quote was less than $230 for everything and when I took it in, they knocked it out in 30 min. crazy good!! Great job, very professional, efficient and side mirror looks awesome! Thank you!

I would not recommend Jeremiah's Car Star due to the poor customer service I experienced…read more Throughout the repair process, communication was frustrating. When I called with questions Stephanie seemed irritated that I was asking for clarification and was very short with me. I was simply trying to understand the process. I also had an unpleasant interaction with Amber at the front desk, who came across as rude and dismissive. When I later visited the shop and asked to speak with the owner about my concerns, I was told I could not speak with him because he was busy. When I attempted to explain the issues I had experienced, Stephanie became defensive and eventually walked away from the conversation without addressing my concerns. I understand that body shops are busy and stressful environments, but customers deserve to be treated with respect when asking reasonable questions about their vehicle and insurance claim. The quality of the repair may be fine, but the customer service I received was disappointing enough that I would not choose this shop again.

They are major MAGA. TWO HUGE TRUMP COFFEE TABLE BOOKS. Grosses me out entirely. They have good…read morereviews but when I walked in their waiting room I immediately knew... NOPE. The lady that did my estimate was nice enough. But I'm not doing thousands of dollars worth of business with Trump zombies.

I recently had my front bumper replaced and painted on my 2010 Honda Accord EX-L. Also had the same…read morework done on my rear bumper a few years previously. They did an excellent job on both occasions. Quality work and friendly staff. Thanks Chris. Work came in under the original estimate and that's always a plus. I highly recommend them. David B.

Went into Dent Masters 2 weeks ago to get an assessment on 2 dents that I had on my car. They…read morelooked at the damage and we talked about scheduling an appointment. Two ladies were in the office and the receptionist called the other lady and we talked Scott appointment dates. We finally settled on a Monday appointment at 8. I was apprehensive on setting the appointment on Monday but that was the best day for me. The ladies assured me that Monday would be a good date and I would get a text reminder on Sunday. We set the date for 2/02 and I left. On Sunday I received a text reminder. On Monday I rearranged my work schedule to get the dents repaired at 8 am. I showed up at 8 and the doors of the business were locked. Two men showed up at 8:05 or so. The first man opened the door and when I came in he didn't have access to the computer. The next guy came in and told me that the business doesn't do Monday at 8 appointments. He debated with me that I couldn't have an appointment at that time and then he located my appointment and continued to debate me. I eventually left and I will find another dent repair business that values customers. This business apparently doesn't.

I recently backed into a friend's car and filed the claim with my insurance company. Cosmetic…read moredamage to my car and a small dent to the friends. We both received two estimates and both shops were within $50 of each other. Since Flair was on my insurance company's preferred list we both chose them. The first problem was encountered by my friend. Because of employee and scheduling issues, it took Flair an additional 2 days to repair the small dent in his vehicle. He later received a call from Enterprise that the Flair was refusing to pay the additional 2 day on his rental car, even though it was their fault the vehicle was not ready in a timely manner. I contacted my insurance company who then contacted Flair and worked it out. Flair will now pay the extra 2 days. This should have never been an issue. I dropped my car off for the repairs and when it was time to pick it up, the actual bill for the repair was nearly double that of the estimated. Flair's comment was the overage would go to the insurance company and not out of my pocket. To me, that is not the point. They are the professionals, so how do they miss the actual cost of the repair by 84%. There was no body or hidden damage to my car; only paint. Given the fact that I had 2 estimates that were very close, I have a difficult time understand why it nearly doubled. It's for reasons such as this consumers are skeptical of the auto repair industry. Hopefully I will never again require the services of a body shop, but if I do, it certainly will not be with Flair.

Best auto repair services in Oklahoma! All of the staff are super professional and nice!! Flair…read morehonestly cares about your time/schedule and everything is handled with the best care on a timeline that works with you! Things get done quickly and look AMAZING!