Recommended by a coworker. Took our Ford Explorer there to get the right front and rear doors…read morefixed. Came back, looking like new and took less than five days!

The wind blew my SUV door open so hard, it slammed it into the hinges where it wouldn't close. Went…read moreto one body shop and they quoted me $1,700 for repair and they could get me in in about a month and a half. So I drove over to Riley's and they took 20 minutes, had my door shut and me on my way home after paying only $50!!! I love these guys.

These are the most helpful people in the auto body business in Oklahoma City metro. I had a problem…read morewith a hood latch that would not function and they had it fixed within a hour by repairing the latch rather than trying to replace an otherwise expensive part like other places I visited. That kind of honesty alone is worth your business. The body work they do is also top notch based on other's experiences over the years.

I have had a couple vehicles in to Pucketts in the past. They are always polite and helpful when I…read morehave questions. They worked with my insurance and got everything fixed. Hopefully won't need them again but if I do I will call them!

These guys are phenomenal, when the roads iced over and I found myself in the ditch. When no one…read moreelse could help, this man did. It was -6° and while he was sliding down the road working the controls he assured me that it was alright and answered all my questions. The service he provided me and the price was extremely fair and I am very grateful there are towing companies who still appreciate their customers and treat them right. Thank you again sir! I appreciate it!

My vehicle was involved in a car wreck; after spending four months at this shop it sounds way worse…read morethan before. Can't even go 70 mph on the highway right now. After the insurance dished out $14k to them on a car worth $17k. Had to out source service for the placement of a sensor. These guys can not get their head out of their ass.

We took our car in January of 2023. They told us that there were parts on back order and they would…read morecall us when they came in. We got a phone call that they were in and we brought the car in around July or August of that year. It still was not fixed 100%. I continue to call and they continue to say they would call me back. Here we are September 2024 almost 2 years later. I finally got a hold of someone and advised him that I think we were just forgot about. He had me bring it in to see which parts we needed. Scheduled a time to drop it off. They replaced the parts, but now I have drip marks and spots all over the inside of my car. It has been nothing but a hassle. They seem nice when you're talking to them, but the service is horrible. They don't double check, and make sure that the car looks presentable. I have no clue what is splattered all over my car. I only hope it comes off.

they have had my vehicle for over a month now and have given me three different times it would be…read moreready and I still haven't got it back. this is the second time I've used their service and both times were this way. I will not be using them again and would not recommend them

The communication with customers on updates about their vehicles. In the first week of January they…read moretold me to bring my car on February 24th. I brought my car, they had it a little over a month with very little communication about the progress of the work being done. I picked up my car and it's May 22nd and they are still waiting on a part that is on back order and I had to contract them to check on the status. The communication is horrible.

Maybe if I'd had a different person caring for my business my experience would have been more…read morepleasant. Not only are we in the dumps for having to have our vehicle worked on for whatever reason, working with pleasant folks to ease the pain. Instead I got a male chauvinist who argued with me about my vehicle's damage when I was telling him what happened (even after the insurance adjuster confirmed). When I called to check on the progress of my vehicle, he didn't return call. Yet when my husband called, he was all buddy-buddy and in a good ol' boy tone gave him a thorough update. New update: Rep called back and apologized for the misunderstanding. Accountability is lacking this day and age and for him to call back and explain why and how it was all coming across went a long way. Professionalism and customer service, regardless of gender, must be at the helm of every organization. Thank you.

They have a huge rock in the only parking space and it scrapes your vehicle. Never use these rip…read moreoffs. When asked if they would repair the scrape because it was their rock, they said take it somewhere else. Goobers. see the photo of the rock below and beware. Do not spend your money with this company

I smashed my side mirror on my Jeep backing out of the garage. I thought about doing it myself by…read moregetting part ($95-$110) and then following a brutal YouTube video of taking the panel off my inside door and attempting to fix which would be a challenge. At the suggestion of a friend, I talked to Eric and Color Tech and took my Jeep in for a look; I am figuring $500 plus if I'm lucky. Quote was less than $230 for everything and when I took it in, they knocked it out in 30 min. crazy good!! Great job, very professional, efficient and side mirror looks awesome! Thank you!

Fantastic work and great customer service! Jeremiah gave me additional insurance related info when…read moregetting an estimate that no other body shop thought to mention. He even offered to guide me through the insurance process to keep them from low-balling me on the repair cost. After getting estimates from maybe 6 shops, these guys seemed just a little more engaged and/or honest than the others--for a fair price. Throughout the entire process, I spoke with several employees who were all patient, professional, and kind. During the repair, I was sent several updates--with pictures--and the communication was excellent. Ice storms caused a short delay (delayed parts arrival, etc), but I was kept updated through texts, emails, and phone calls. My fender was damaged in a hit-and-run, but it now looks as good as new with perfectly blended paint too. Plus, the interior of my car came back cleaner than when I brought it in (the cupholders were even cleaned), with a plastic mat placed over my driver's side floor mat. Definitely my new go-to auto repair.

I would not recommend Jeremiah's Car Star due to the poor customer service I experienced…read more Throughout the repair process, communication was frustrating. When I called with questions Stephanie seemed irritated that I was asking for clarification and was very short with me. I was simply trying to understand the process. I also had an unpleasant interaction with Amber at the front desk, who came across as rude and dismissive. When I later visited the shop and asked to speak with the owner about my concerns, I was told I could not speak with him because he was busy. When I attempted to explain the issues I had experienced, Stephanie became defensive and eventually walked away from the conversation without addressing my concerns. I understand that body shops are busy and stressful environments, but customers deserve to be treated with respect when asking reasonable questions about their vehicle and insurance claim. The quality of the repair may be fine, but the customer service I received was disappointing enough that I would not choose this shop again.

I mad an appointment for a "minor collision estimate" at Dent Masters this morning. When I showed…read moreup, I was greeted by Chris, who came and looked at my car. I explained what had happened and what I hoped to have fixed. He popped my bumper back into place and we talked about options for further repair. I opted not to do anything further at this time, as my major concerns had already been addressed. I offered to pay him for his time and help, which he declined, but I can say for sure that if I have further repairs needed of any kind, I'll be headed back to Dent Masters. That type of customer care says a lot about this business!

I recently had my front bumper replaced and painted on my 2010 Honda Accord EX-L. Also had the same…read morework done on my rear bumper a few years previously. They did an excellent job on both occasions. Quality work and friendly staff. Thanks Chris. Work came in under the original estimate and that's always a plus. I highly recommend them. David B.

I recently backed into a friend's car and filed the claim with my insurance company. Cosmetic…read moredamage to my car and a small dent to the friends. We both received two estimates and both shops were within $50 of each other. Since Flair was on my insurance company's preferred list we both chose them. The first problem was encountered by my friend. Because of employee and scheduling issues, it took Flair an additional 2 days to repair the small dent in his vehicle. He later received a call from Enterprise that the Flair was refusing to pay the additional 2 day on his rental car, even though it was their fault the vehicle was not ready in a timely manner. I contacted my insurance company who then contacted Flair and worked it out. Flair will now pay the extra 2 days. This should have never been an issue. I dropped my car off for the repairs and when it was time to pick it up, the actual bill for the repair was nearly double that of the estimated. Flair's comment was the overage would go to the insurance company and not out of my pocket. To me, that is not the point. They are the professionals, so how do they miss the actual cost of the repair by 84%. There was no body or hidden damage to my car; only paint. Given the fact that I had 2 estimates that were very close, I have a difficult time understand why it nearly doubled. It's for reasons such as this consumers are skeptical of the auto repair industry. Hopefully I will never again require the services of a body shop, but if I do, it certainly will not be with Flair.

Best auto repair services in Oklahoma! All of the staff are super professional and nice!! Flair…read morehonestly cares about your time/schedule and everything is handled with the best care on a timeline that works with you! Things get done quickly and look AMAZING!