I walked in with quite an emergency.. I needed an alteration of a bridesmaid's dress finished within 2 days time before I fly out for the wedding. In full panic mode, the EXTREMELY kind woman took time to pin me and make time in her very busy schedule to make sure I can get my dress altered in such short time. I couldn't thank her enough, she was more than helpful and lifted a massive weight off my shoulders! Very little places would help with such a time constraint and for not an astronomical price either. They have gained a customer for life! read more

I thought I would put my two cents into these reviews for this business. This place is no frills, simple, fast, and locally owned. Support small businesses! I noticed some Yelp reviews explain a miscommunication with their service. My best advice to avoid problematic situations: be direct, keep your ticket for easy pick ups, be FRIENDLY, and ALWAYS check your clothes for chosen alterations right then and there during pickup. If you go home, and then days later find a rip, it's not really valid or fair to assume the dry cleaners did it. Be nice, this family is running their business to make our lives easier. Mistakes happen. read more

I highly suggest going elsewhere and not spending your money here. They are super overpriced and honestly just very rude. Probably the most disrespected I've ever felt as a customer. There are plenty of other options in the area that would be bette than this read more

Really kind folks! Send them your business. They were gracious to donate a bunch of hangers to our school for a nature project.

This is the best place to bring nicer items. I took a pair of fabric pants to three different cleaners in the area and this was the only place that was able to remove it completely. I have also had several suits hemmed at the sleeves and pant length and the hemming was well done each time. read more

Nice people. They do a good job in a timely manner. My only complaint is that it is overpriced. Like $6 for a mens shirt.

The couple who run Advanced Cleaners are super friendly and helpful. I've been going there for many years (after bad experiences at a couple of other nearby cleaners) and have always been happy with the service - never any issues with lost or damaged items. I've taken all kinds of items for cleaning and mending, and they are always reasonable with timing and prices. Also, when something needed more expensive service than originally thought, they called me before starting the work to make sure it was OK. Definitely recommend! read more

They are extremely nice. My clothes are always clean, and they've never lost, shrunk, or ruined anything. What else can you want? Plus, it's a small business. Perfect dry cleaning. I am moving slightly farther away soon, but will still be bringing my clothes to Advanced because I trust them. Great business, great people. read more

Do not get your dry cleaning or tailoring done here. I had a pair of pants that I left with them to be tailored and paid at the time I dropped them off. When I came to pick them up, the owner told me it would be $10 more and refused to give them back. He never called me before he started tailoring them to tell me that it would be more expensive and continued to refuse to give me back my pants and dry cleaning. After telling him that's illegal, he finally gave them back. But don't get your tailoring or dry cleaning done here because apparently the owners are dishonest and will hold your clothes hostage unless you pay them more. read more

Excellent. Tailoring was perfect. The couple is friendly and very precise. I appreciate their attentiveness. Ro

THis is where yours truly gets his clothes dry cleaned. Its convenient because of its location and because the old couple that tends to the place is very nice. They also allow me to Bring my Chihuahua inside when I stop in after a walk. 3 stars for now, Im going to drop off a pair of slacks for a zipper to be replaced...........It might be more stars after that. read more

I stumbled across this cleaners when I was working 3 blocks away so yes convenience is what took me there but there service and courtesy is what keeps me going back as I no longer work near there. I have brought all times of items to Advanced Cleaners and I can honestly say I have yet to be dissatisfied with the service. The staff which is an older married couple are extremely polite and very helpful especially since I am short and constantly need to get pants hemmed they never fail me when making a decision of how short to go. read more

I had these guys replace my jean hem on two pairs of jeans. They both turned out great at 2/3 the price of other places. Fast, courteous and quality service. Great. read more

Short Review: Good dry cleaning service, solid press and fold service, but not willing to accommodate a simple ironing modification. The owner was not shy about expressing the preferential treatment of customers with smaller drop-off loads. This isn't how my schedule works with laundry, and if i'm paying for a service the least the provider of that service can do is accommodate my schedule, not the other way around. ------------------------------------- Long Review: I bring 25-30 button down dress shirts and 5-10 dress pants in every month for dry cleaning. I travel frequently for business and enjoy dropping off large loads of shirts and pants once every 3-4 weeks. I used Advanced Cleaners for about 6 month, and have no complaints about they quality of their Dry Cleaning services. I asked if they would be able to press the roll tab sleeves on my military style shirts, to which I was given an immediate no. I offered to pay extra for custom ironing, but was still declined. If the press machine doesn't do it, neither will the store owners. This wasn't a huge deal, but I would have liked to see a little more accommodation for a customer with ~$100 drop-offs each month. What didn't sit well with me - and what prompted me to seek an alternative cleaner - was a comment one of the owners told me upon a drop-off. The comment went something like, "This is a lot of work for us to handle this many garments at once. Try to stop in every week or two weeks with less articles instead." As mentioned earlier I travel very often and stopping in every week (twice a week if you factor dropping off and picking up as two trips), or even every other week would be down right INCONVENIENT for me. I explained my scheduling situation to the owner, but was met with a dismissive attitude - if I wasn't able to accommodate the cleaner's schedule, that's my tough luck. They don't like handling my laundry the way I drop it off in large batches. Well, no problem Advanced Cleaners. I'm sure there are many other Dry Cleaners in Chicago that would be glad to take my laundry on MY schedule. read more

Convenient location. My clothes always look good. Owner knows my name and my garments by memory. Love that "Cheers" treatment. That said, it has its quirks: Won't negotiate pricing. Charged me a full coat on a half coat stating their is one standard price of $20. That's 25% of what my Guess coat cost. I need to negotiate it up front next time. =( Hem work was not as professional as my previous tailor who moved back to Korea. Wouldn't come back for that. Charged me more than what I paid for the garment for basic work. None the less, I keep coming back because my clothes do look good. **sigh** read more

Highlights: bad customer service, slow turnarounds. Mediocre for laundering/dry cleaning. Avoid alterations here at all costs. Details: I live a block this place so it was by default my dry cleaner when I moved to the neighborhood a year ago. I had almost no problems for the longest time with just the normal laundering/dry cleaning services. They did wreck the collar on one of my shirts, but they claimed it was like that when I brought it and I gave them the benefit of the doubt. They aren't that fast on their turnarounds, but it's not really that big a deal to me. Then about a month ago, I was in there dropping some stuff off and they were arguing with a girl about something she'd gotten hemmed. She got fed up and just asked for a refund instead of having them fix it at no charge. They wouldn't do that. Anyways, I just went about my business. Then most recently, I took 3 pairs of pants in to get hemmed. The man pinned the back and I OK'd the length. When I picked them up and tried them on at home, they were all 1-2" too long. I took them back there and asked them to make the adjustment. First, they tried to tell me that the length looked good (right...). Then at some point they must have realized that they couldn't convince me of their error, so I tried them on and we agreed on the new length. That's when I found out they wanted to charge me again! I told them I'd like to collect everything I'd just dropped off. Time to find a new cleaner. read more

I chose this dry cleaner due to its close proximity to the blue line and my house--I can easily swing by on my way home from work. The husband and wife who run the shop are very professional, nice, and attentive and have a great turnaround time. The storefront is also very well-lit, bright, and clean. I've had dresses and cashmere sweaters cleaned here, and my boyfriend has had slacks and dress shirts cleaned as well. We're always very satisfied with the work they do! read more

Advanced Cleaners - Laundry Services Near Me - Chicago, Illinois

I love this place for my dry cleaning! I used to live around the block and am a loyal customer since they opened up even after I moved. I was trying different cleaners in the neighborhood but I always had bad experiences, ruining my silk top or making wholes in my pants... until I found this place. The owner couple are super friendly and most of all, they do know how to dry clean. They also provide organic dry cleaning which I find it very clean and protecting delicate clothes!!! I wouldn't leave my clothes in anyone else's hands but them! read more

This has been my go to dry cleaner for 2+ years. I have zero complaints and have never had any issues. Quick turn around, fair prices, friendly staff. Thanks! read more

My husband and I used Advanced Cleaners for about 3 years while living in Chicago. We were always pleased with the results and I believe the price was fair. They were always friendly, fast, and could accommodate my sometimes last minute requests. read more

I am not the person to go out of my way to write a review but I had to write a review for this store. The wife and husband who run this store are nice and professional. I go in to drop off my jackets, suits, shirts, and pants. They do a satisfactory job and I can't ask for more. I can always trust them whether its me requiring a fix on my zipper, sewing on buttons on my jackets, or having dirty shirts coming back out clean and pressed. The prices are fair but worth it for the quality treatment they provide unlike other stores that I have been to. I highly recommend utilizing this store if you haven't! read more

I am done using this place. They shrunk my sweater and told me I gained weight and that's why its smaller. They also botched a jean alteration. Didn't make it nearly short enough and used black thread even though all the stitching was white. When I complained they claimed the thread was black. Total B.S. Then acted like they were doing me a favor by correcting it. I have no problem with mistakes, but take responsibility for them. Taking my business elsewhere. read more

This place is excellent. I haven't found a stain they can't clean yet. Their service is superior to the 4 other places in the neighborhood I've gone to and they're consistent. Clothes come back smelling clean, not like chemicals. In addition, they take extra care on things that others don't (e.g. - not pressing the buttons on your shirt so they don't crack.) Prices are a tiny bit higher for some things, but I believe you get what you pay for and the extra buck is worth it here. The owners are extremely friendly and will go out of their way to help you. read more

Updating this to 5 stars based on continued excellent service and cleaning. Always very friendly.

Great! I had four suit jackets done here, and they were cleaned and perfectly pressed two days later. Will continue to use, and highly recommend! read more

If I could give this place ZERO stars I would. Do NOT get your clothes cleaned here. They write your name and their facility number in PERMANENT sharpie marker on your button down shirts and return clothes dirtier than when you brought them in. When I brought this to their attention they were completely unprofessional and would not do anything for completely destroying my clothing. read more

Very friendly owner couple. They do a good job on alterations, usually about $15, not too shabby...

Great cleaners. Super friendly. Remember my dogs name. Never had an issue. Really sweet older couple. Great people!

Ruined my light-colored jacket, and didn't even remove two MINOR stains. The jacket is completely faded in color. My black jacket, which didn't have any stains, but only required standard cleaning was returned to me COMPLETELY DIRTY. It smelled like dirty laundry. When I came to pick up my items, they had lost both of these jackets and I had to wait 10 minutes and look through their rack of clothes to find what was mine. The owner then DEMANDED that I pay for both items, even though they clearly couldn't clean any of them. I will be reporting this business to the appropriate agency. They carry zero responsibility for their actions and rip people off. read more

This husband & wife team always greets us (by name) with a smile and their service and turnaround time keep us going back.

My husband and I have been using Advanced Cleaners for the past 3 years. They have also done alterations and repairs for us. We have always been pleased with the results. read more

I made the mistake of having my hubby take my shirt to have a 3" square patch sewed on. $12 & slightly crooked. Pricey & not great quality read more

Never had any problems with this place. Usually just get my suit cleaned but my girlfriend does dresses, sweaters, silks, etc. and they all come back looking great. read more

It is an honor and privilege to bestow my highest recommendation for Advanced Cleaners on Western Ave, on the northeast corner of Wabansia. They change a fair price, and the quality of the cleaning is always of the highest quality. Much more so than other cleaners I have patronized at previous residences. The quality of the work is what merits the five star review, as many of my clothing articles look and feel just as good as when they were new, through multiple rounds of dry cleaning. I have been a regular customer here for over seven years. I am not certain of the esoteric details of the cleaning processes Advanced Cleaners utilizes, but it does cost a bit more than some their neighboring competitors. However, this process appears to treat fabrics in gentler manner, as even my cheap shirts and suits we not tarnished after multiple rounds of necessary cleaning over the course of any given year. Advanced Cleaners has helped me with regular cleaning of my menswear, as well as alterations for my clothing for all seasons. I trust them with bi-annual jobs to such as tablecloths, duvets, and covers too. A singularly exceptional experience was when, I brought them a job which seem insurmountable following a fire damage in my home. They set clear expectations that the job might not be complete as desired. With great surprise, the articles turned out in immaculate condition as if they had never been damaged. During the seven years of regular visits, they have never once misplaced or damaged an item of from one of my orders. Orders have always been ready on time, or even early when I have turned up unannounced the day before the due date. This superior service became apparent after developing rapport and trust with the proprietors, a husband and wife of Korean descent, through friendly conversation during my visits to their shop. I'm not sure why a gaggle of women have had taken time to share a lousy experience, but perhaps it lines in their expectations. Unhappiness is rooted in unmet expectations, and God only knows exactly what they wanted to achieve, and how they communicated during the interaction. I am very grateful to help Advanced Cleaners stay in business as they have helped me so much during the time I have resided on Western Ave. I could try and do all my cleaning, sewing, and ironing at home, so I am happy to pay them to help. I hope you can stop in and say hello. I'm certain they will be eager to help you in friendly, courteous manner. read more

I took my winter coat here after the zipper broke and expected to get it back within a week. The helpful and kind people who work here went above and beyond for me! Not only were they friendly and informative, but they had my coat fixed in the SAME day after hearing that I bike around Chicago and can't live without my warmest coat. Also, I brought in my own replacement zipper, which turned out to be too long. They didn't complain at all and made it work. My finished coat was just as perfect when they returned it to me as the day I bought it. Thank you, Advanced Cleaners! I'll definitely be returning! read more

I second this opinion. THIS IS THE WORST DRY CLEARNERS IN THE CITY!!!!! I asked that they fix my hem and dry clean. Not only did they not do the hem, they just pressed it to look like it had been done. When I finally wore them, the pant leg was ruined because of the dragging and they refused to re-clean the pants after fixing their obvious error. In addition to this, their customer service is extremely poor, and the woman working the desk hung up on me when I was trying to inquire about the pants. I would strongly caution anyone in the neighborhood from entering this business!!!!! read more

Was looking for a place that had same-day service, and they had it for $3.95. In by 9am, and I could have gotten it anytime after 3pm. That's hard to come by! Did a great job, and the service was friendly. The only thing that was weird was that she didn't give me a receipt, even after i asked for one. I didn't push the issue b/c I was in a hurry and the shirt seemed to be fine, but if that's important to you...not sure how that will go. read more

I used this cleaner when I lived in the neighborhood. Excellent service. Excellent cleaning and attention to detail. Great prices and green cleaning! Super friendly family, too. read more

This place doesn't even deserve a star. They are horrible! They ruined my dress and refused to take any responsibility for it. The owner got really defensive and screamed at me. He was very rude and completely disrespectful. I have never been treated so poorly in my life! They were impossible to work with and not at all apologetic. I wouldn't go here unless you don't care about your clothes being ruined! read more

The worst experience. Ruined custom made suit and started denying it and calling me a liar before they even saw the damage. Everyone makes mistakes...own it. read more