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    Advanced Business Solutions

    1.0 (2 reviews)

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    Micro Center

    Micro Center

    3.3
    (137 reviews)
    $$

    Good selection of computer parts and accessories. I only usually come here if I need specific…read morecomputer accessories. They have TVs and other stuff, but I dont really know if its good pricing. For bigger and more expensive items, i would compare pricing as sometimes they are more expensive here. They have knowledgable staff that can help, for example if you are trying to build your own computer or some other kind of project. Its nice to have a place like this where you can physically browse and see they stuff, i dont like buying online to try and then end up returning stuff.

    Went to MicroCenter in Yonkers on May 2nd to get a new battery for my daughter's laptop computer…read more We checked online and saw that there were 4 available. When we get there, my daughter went to the service department to see if they could install the battery that we would purchase at MicroCenter. As she was speaking to one technician, another one (who at the time was assisting another customer) looked over and mentioned that my daughter's computer seemed to need more work than just a battery. But we told him we only needed the battery. I guess they felt that women need help with computers so maybe he felt the need to give his unsolicited advice. Anyway, we paid the 54.44 with my credit card and went elsewhere in the mall to wait for the service to get done (just to install a battery). About an hour or so later my daughter gets a text from the technician saying they could not perform the service since they don't have the battery in stock - which was untrue - but ok, she preferred to get her laptop back. She went back with my credit card to get the return for the service that was not performed. The technician at the desk mentioned that the card was not necessary and gave her a "return" receipt reflecting that $0 was charged for the service. Fast forward to May 20th and the charge is still on my card. Searched high a low for the MicroCenter customer service number that is almost impossible to find. It is a call center for the US stores. Explained what happened to the rep and was told that someone from the Yonkers' store would contact me. Get a text message from Franco and told him my situation. He noticed that the service was not performed and mentioned that all I needed to do was come into the store to get my refund because they need the physical card to do the refund. Huh? Weren't we told on the 2nd that we don't need it? He tried several times but it would not work. So now I'm disputing the charge with my credit card. Provided a screenshot of the entire text message from Franco to me and his attempts to reimburse me and his inability to do it without the physical card (mind you, I don't live in Yonkers, don't have a car and was just given a ride there so I can't get there to get my refund with my physical card). The charge was reversed while my credit card company investigated it. Then on June 11th, I noticed that I was re-charged the 54.44 and when I questioned it, the rep from my credit card company mentioned that they were told that there was no problem with the charge. So I opened up a whole new dispute and called the MicroCenter call center again, spoke to Joel and he said he would reach out to Yonkers for them to help me. That was at 10:30 this morning and now it's 3:00pm and no call. So I guess I'll have to keep disputing the charge. By the way, my daughter later purchased a battery from this same Yonkers office (the 4 batteries were still there) and installed it herself so I guess we really didn't need the guys to help us out. I just want my refund for work that was not done.

    Computuners

    Computuners

    5.0
    (14 reviews)

    One of the best customer service experiences I've ever had…read more A few weeks ago, my computer started going on the fritz and every day was a gamble if it was going to work or not. It was truly hanging on by a thread and I knew it was only a matter of time before it finally conked out on me. Alas, that time finally arrived this week and nothing I did could fix it. I rely on my computer for daily use so I quickly Googled local computer repair shops and Computuners was the first that popped up. I called up and spoke with Kevin, who was incredibly kind, understanding and helpful. He set up an appointment for an in-house visit, and the next day, the repairman Scott arrived right on time. He was courteous, professional and extremely knowledgeable. Within literal seconds, he diagnosed the issue and, in just a few hours, I had a new monitor installed, plus a new battery backup/surge protector to stop the computer from improperly shutting down in the event of a power outage. The peace of mind I received knowing that I wouldn't need a whole new computer is absolutely worth every penny. I highly recommend Computuners for any and all tech needs. Thank you to Kevin and Scott for all their help. It means more than I can say.

    I recently moved from the San Francisco bay area. My computers were having issues - I drove by…read moreComputuners on Sunday - it was open - and Isaac went over their procedure and my problems. I returned the next day with my problematic laptop. Steve not only resolved all my issues but provided great advice on questions I had about another laptop. Both Isaac and Steve were incredibly helpful! They are located in a truly charming neighborhood. I feel so lucky to have found them! Any computer issues? Come here. Thanks so much!

    1800Fix

    1800Fix

    2.7
    (6 reviews)

    This repair shop is crap here. I had my iPad here fix and took up to 14 days just to get the white…read morefront plate. The said that I can get the black one since there in stock. So I said to get the black but instead have me wait for 4 days. When I receive it I realize the home button is miss place. I contacted them and said the can't do anything about it. DONT GO HERE!!!!!!!!!!

    What else can I say that hasn't already been said…read more You just bought yourself a new laptop, phone, Game console, basically anything that beeps, flashes or whistles and considered a piece of technology. Look at that product right now and imagine you dropped it onto concrete, a puddle of water, lava...it really doesn't matter...what matters is that your brand new product you spend tons of money on is now lying there in shambles and pieces. Where do you go? What do you do? You will most likely be screaming out words that anyone under the age of 13 shouldn't ever hear and on the verge of beating the nearest person. First thing I suggest is taking a breather because you now have learned of this amazing new and wonderful place.1800fix.com Yes this place will fix basically anything. You can go on there website, scroll around, search to your hearts content or take it from an actual customer. I have been to 2 of there locations and they by far have the most friendly service of any repair shop I have ever dealt with. They want to save you heartache and trouble at an extremely cheap price. Take it from me save yourself a ton of time and money by sending away your products to manufacturers and what not and look up your local 1800fix you definitely wont be disappointed. GO NOW I AM SAVING YOU MONEY AND TIME! By the way while you are in there your eyes may stray around because they sell a whole bunch of things that may interest you as well. So go enjoy yourself!

    Advanced Business Solutions - itservices - Updated August 2026

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