They told me that they will accept our insurance. I made an appointment. Then the lady told me to…read moresign papers to pay extra bills if insurance will not cover. What is this?? We went there and they will not take our insurance? Then they say again. They take insurance. If insurance do not pay, this guy is willing to take all our asset over unpaid medical bills. They refuse to see us and we had to leave. Again, do they take insurance? Yes. :But insurance will not cover then you pay right? I want to say again. they take insurance.

I read great reviews on this practice so I made an appointment for my mom who is experiencing…read moreextreme back pain. She wanted to get treatment without going the surgical route first. The doctor stood while talking to her, he couldn't be bothered to sit and get to know her. He barely spent 5 minutes with her, telling her that he only does surgeries. I don't understand these 5 star reviews on this place!

Lending a helping hand, I took my Gardner's 2-year-old daughter with hearing impairment to Advanced…read moreHearing Clinic having state-of-the-art diagnostic equipment. Dr. Miller welcomed her with open arms and evaluated her thoroughly. She kept a follow-up after diagnosis & suggested a hearing assistive device. The girl now responds to her mother's voice. Very friendly & supportive support of audiologist. Recommended to all.

What a mistake! I traveled 40min to pick up my hearing aid,…read morein their Leesburg office, that was out for repair. After several questions about why I was there with verification after verification the person at the front desk finally went to the back to retrieve my hearing aid. It took two of them to find it. When I tried it on it didn't work. It wasn't communicating with the app on my phone. I asked for help and was told the person in the back would help with this problem. Do I took a chair in the waiting room. Someone tried to enter the office but it was locked. They knocked and I informed the person I saw earlier. She mentioned they were closed for lunch. I thought nothing of it because I was already in the waiting room and they were supposed to help me. 40minutes later I called for an update on my request for help only to be informed that they were closed for lunch and the doctor was out. I objected stating that I have been waiting for 40min for someone to help. They said it was lunch, nobody was asked to help and the doctor is out. Things got heated and I left without getting any help. On my way out the door there was a box left in the doorway which I tapped inside. The rude person at the front desk yelled "Don't kick our box. It's someone's hearing aid." To be clear ,I never kicked the box. I just tapped it inside the doorway so I could close the door behind me. If I can't fix the communication issue with the app on my own I will get help online with the manufacturer. I will never return to Family Hearing Services and I encourage everyone else to avoid this establishment.

I had an issue with my hearing aids. I called to get an appointment and all i get is a recording…read morethat someone would call me the same day if it was during office hours. I never received a call prior to them closing. I drove to the office, and the receptionist was clueless. I was told they needed to be sent out. I called after a week and a half to get the status of the hearing aids and the same thing, recording that someone would call. Still not heard from anyone.

His receptionist as of March 2025 is a weirdo. She did not seem to like the fact that I did not…read moreunderstand how to update my file on the portal so suddenly she claimed "oh we don't take your particular type of Cigna insurance". But LMG (their billing company) says that they absolutely DO take my insurance. So she just wanted to get back to text messaging her boyfriend maybe? This is discriminatory behavior. The office manager should look at her computer activity to see if she is googling customers and perhaps deciding not to service them based on age or political affiliation? I called Cigna and they said this doctor is in network and HAS been taking my type of insurance? So this is discrimination on the part of the receptionist. Dr Mellis is wonderful. I have seen him off and on for years. This receptionist will be the downfall of his career.

Dr. Mellis is great! BTW, Yelp has the phone number for Reston office incorrectly listed. The…read morecorrect number is (703) 483-3610

Dr. Gina Cravato has been my go-to professional for hearing services for 10+ years. She recommended…read moreOticon hearing aids in 2013 and tweaked them for me over the years. Then, about a year ago, I experienced a sudden and dramatic hearing loss in my left ear. Dr. Cravato suggested a cochlear implant and while I was nervous, she guided me through the process. Her support, deep listening, and encouragement over the years have made a world of difference. A shout out to Dr. Cravato and the staff at Hearing Associates of Northern Virginia for their professionalism and caring manner. I highly recommend this practice.

Hearing Associates of Northern Virginia has been extraordinarily helpful on every visit made on…read morebehalf of my 89 year old mother. What an extraordinary practice: kind, caring & competent audiologists; knowledgable support staff & an office well stocked with fairly-priced hearing aid accessories. When my mother moved from Florida to Baltimore, I went to this practice (not far from my home) to purchase new rechargeable batteries for her hearing aids. When I told the receptionist that the batteries were supposed to last about a year, but were not working after 5 months, she immediately consulted with Dr. Gina Crovato. Dr. Crovato told me that a recently identified defect in the hearing aid battery doors contributed to the loss of power & said she could replace them if I just brought in the hearing aids, which I did. My Mom had already seen another audiologist in Baltimore, who did not seem to be aware of this problem. My mother has since seen Dr. Kelsey Trinka, who is so patient, listens carefully and was able to make some needed adjustments in the hearing aids. My mother is slowing down & Dr. Trinka made sure she was comfortable & never rushed her. When another problem came up & I thought the warranty had expired on the hearing aids, Dr. Trinka took time to check the purchase/warranty papers from the Florida audiologist where the hearing aids were purchased, and verified with the manufacturer that the repair warranty is still valid for many months. I have accompanied my mother on multiple visits to audiologists in Pennsylvania, Maryland & Florida, as she moved. After her first pair of hearing aids were purchased in Pennsylvania, the audiologist said "See you in two years", as though her job, selling the hearing aids, was done. It takes considerable training & expertise to program hearing aids & I now understand that adjustments may be needed over several months to fine-tune programming as the wearer gets acclimated. This audiology practice is clearly committed to ensuring that the most up-to-date technology is working properly to service hearing impairment in a very patient-centered manner. I highly recommend this practice, because the purchase of hearing aids is not an end in itself; everyone needs competent follow-up support to make the most of that investment over time.

My husband and I always liked Dr. Payling-Wright. We did not find out he had retired until some…read moretime earlier this year. Hope he is enjoying his life.

Gentle doctor, old school, very polite and knowledgeable, takes time and does care about his…read morepatients (about me, at least). I am not sure how long he is going to continue practice, but I'm very happy that he's my MD. His staff are wonderful and well-trained. Tania, the nurse, is from Germany and is a sweetheart who is very good at what she does.

Went to Dr Suh to have issues with my breast reconstruction fixed. I was unhappy with my un…read moreradiated breast. I wanted to have my left breast look close or match my radiated breast. I had my surgery and I thought it was ok but as a few months went by at my follow up she said she didn't want to put a big implant in. Now my left breast feels like it did before maybe slightly better. Originally she said I might need a 2nd surgery and now she said I will to put a bigger implant in. Is this to get more $$ from me or insurance? Why not do it right the first time. I am not having a 2nd surgery from her as I don't know if she will do what we discuss.

The consultation was stated as $50 and I paid my copay, yet my insurance was also billed. Dr…read more Victoria did not accept my case and immediately pushed liposuction instead. The whole experience felt completely money-driven rather than patient-focused. God is watching -- treat people better, not just your wallet.

I broke my finger badly and it required immediate surgery. I am a musician and was very concerned…read moreabout maintaining full use of my finger following surgery. I was referred to Dr. Jossan by a musician friend who successfully returned to the instrument following finger surgery by Jossan. Dr. Jossan saw me immediately and got me into surgery shortly thereafter. He was clear about the procedure and what I should expect after the surgery. Jossan inserted pins into my finger to stabilize the bones while they healed. I was able to play music on a limited basis during the six weeks while the pins were in my fingers. Following removal of the pins and a few rounds of physical therapy, my mobility returned to near 100%. Jossan has a great bedside manner, was available to see me as needed during my recovery, and even attended one of my post surgery performances. I highly recommend Dr. Jossan to anyone who suffers a finger break and is concerned with maintaining fine motor skills after surgery.

I wrote a previous review, but it appears to be buried as a response to someone else. I have been…read moregoing to Dr. Jossan for about three years. I like that he is not inclined to rush to surgery as the solution to any problem. He has been treating a degenerative problem in my hands very successfully without having to put me under the knife. He has let me know that eventually I will need surgery, but recommends putting it off as long as possible, because the "cure" isn't forever, so if you can mitigate the symptoms, better to do that and have relief longer. He shows great empathy to patients, has a great office manor, his supporting staff is plesant, and I rarely wait more than a minute or two past arrival before being called into an exam room. I highly recommend this doctor!