Always great, from checkin to checkout. Great front desk staff, superb Drs. Of Audiology. Helpful…read moreon selection/purchase of hearing aids, consistent support in using them.

Outstanding service from making an appointment to no stress check in and being seen on time!…read moreEveryone was friendly, helpful and professional. My hearing test was very thorough and the audiologist explained the results clearly to me. I was extremely happy with the service provided from start to finish!

I scheduled an appointment almost 2 month out and they called me the day before to tell me my…read moreappointment was canceled. They overbooked. Told me they didn't have anything for another 2 months. Then said I would be charged if I did not call 2 days ahead to cancel if I could not make it or found an appointment somewhere else. They're unprofessional, selfish, and hypocritical.

Made an appointment for ear cleaning. Showed up and was turned away, which wasn't mentioned as a…read morepossibility when I made the appointment. They billed me the full amount even though services weren't rendered. I complained multiple times through billing department but bill remains - which I will not be paying

Jeffrey Liaw, MD Terrible experience. My symptoms were…read morebrushed off, and the visit felt rushed and unprofessional. The doctor showed little interest in investigating my concerns and quickly suggested surgery. I left feeling disrespected and without any real help.

My 3 stars reflect a mixed experience. The technicians who performed various tests were courteous,…read moreprofessional, competent. Then swans in "Diego," who I believe to be a PA, not a doctor, since the women all called him by his first name. He explained NOTHING, just looked in my ears, contradicted the decisions and findings of the others, including an actual doctor who had evaluated my hearting a year previously. I felt disrespected and even afraid, treated like a subhuman. I am reluctant to have anything to do with an office that allows him to be with patients. "Interact" with would not be accurate, since he did not engage, merely opined, and not in an informative manner. He told me all the others were wrong, but not why, and not what was right. Unsettling and unpleasant.

*** THIS OFFICE IS CLOSED ***…read more They closed with no notice to their patients! My family has been going here for years and Dr. Furst was one of my son's all time fav docs - he even performed surgery on him when he was under 4 years old and they had such a great and fun patient-doc relationship it was so awesome to watch. The entire staff at this practice were awesome too, from the receptionist to the nurse to the audiologist! We were very surprised to find the office closed with zero warning or notifications to their patients. So sad and disappointing but c'est la vie I guess. Best of luck to you Dr. Furst! I hope you retired and sure hope all is well. You will be sorely missed!!!

I originally had no issues with my nose. Due to some breathing discomfort between my throat and…read moretrachea, I went to see Dr. Furst. The doctor asked me to get a CT scan of my nose and neck. After reviewing the scans, he told me that I had a deviated nasal septum that needed surgical correction, and that there was inflammation in my sinuses that needed to be cleared out. He also said he would enlarge the sinus openings to allow mucus to flow more easily. I told him that I didn't feel any discomfort in my nose, so why was surgery necessary? He said that generally, the nose, throat, and trachea are connected--if the nose is fixed, everything else would get better. He assured me that I would fully recover in two weeks, and I believed him, so I went ahead with the surgery. It's been almost two years since the surgery, and I am living in agony. There's a buildup of mucus in my nasopharynx that won't drain down, can't be cleared out, and I can't swallow it either. At night, the mucus flows back into my airway, making it hard to breathe and affecting my sleep. Sleep is so important for a person--poor sleep leads to countless problems. I used to be someone who could fall asleep the moment my head hit the pillow, but now, because of the postnasal drip, I wake up constantly throughout the night. I have tried everything I can, but the thick, sticky mucus keeps accumulating in my nasopharynx. Sometimes, my nasal turbinates swell up, making it even harder to breathe. On top of all this, I now get bacterial infections in my nose almost every month, and each infection makes me suffer for one or two weeks! If I could go back two years, I would slap myself a hundred times for listening to that doctor's advice and agreeing to the surgery. When I went back to see Dr. Furst after the surgery, he told me my nose was fine. So here's the truth: I had no problem with my nose, the doctor told me I had a problem and performed surgery, and now that I'm worse, he claims there's nothing wrong. This is an extremely irresponsible doctor. I'm truly living a life worse than death now. If one day I'm no longer around, it will be because of the surgery Dr. Furst performed. His surgery didn't help me--it ruined me! Dr. Furst, if you ever see this message and if you have even a shred of conscience left, please contact me and work with a more competent doctor to help me recover!

My experience at Alexandria audiology has been a positive one from the very beginning. Front desk…read morereceptionist, Atlanta, answered all of my initial calls/questions prior to becoming a patient. Atlanta has remained timely in her correspondences and is always ready and able to field questions when Dr. Wagoner isn't available. Dr. Wagoner has such a warm energy and made me feel at ease during the initial screening. Not to mention her transparency and desire to always make sure I understood all options available to me throughout the process was much appreciated. Ive learned that the hearing loss I suffer with can be tricky to work with but she remained patient as I provided feedback and needed adjustments to my aids. Thank you Alexandria Audiology for making my experience during this pandemic a safe & pleasant one!

This review is intended to give kudos to Cosmetic Hearing Solutions, as well as alert federal…read moreemployees and retirees to the significant hearing aid benefits available to them through Blue365 if they are enrolled in a federal Blue Cross/Blue Shield health insurance plan. Blue365 offers health and wellness discounts and is free to join. First off, Cosmetic Hearing Solutions: My audiologist there, Barbara Beck, has been absolutely wonderful. She administered an initial hearing test, then walked me through the various hearing aid options and which would best meet my needs. She listened carefully and answered every question I had. After I ordered a set of hearing aids, she scheduled two follow-up visits so far to program the hearing aids to meet my specific needs and make sure that they are working properly. She's patient, kind, knowledgable, and thorough. Second, Blue365 and Blue Cross: Blue Cross partners with various retailers and providers to provide its members with significant discounts and benefits through the Blue365 program. One of the providers on Blue365 is TruHearing, which offers discounts of between 30-60% off the price of hearing aids. TruHearing helped me find Cosmetic Hearing Solutions, set up the initial appointment, and handled all of the paperwork with the audiologist. Depending on your Blue Cross plan, current and retired federal employees can combine those discounts with a $2500 allowance toward the cost of hearing aids (with prior authorization). I only mention Blue Cross because of the great number of federal employees and retirees in the area. Blue Cross/Blue365 and TruHearing made it far more affordable to address my hearing problem than I thought. Don't think hearing aids are too expensive before you check out the benefits offered by Blue Cross and Blue365. I am thrilled with the hearing aids that Cosmetic Hearing Solutions found for me. I no longer feel like I'm missing out on conversations. I don't have to turn up the TV to hear it. I can stream phone calls, music and videos right through my hearing aids. They are lightweight and unobtrusive. They're great.

Dr. Barbara was excellent! She spent lots of time with us, explaining everything in detail as she…read morewent through the appointment. She is incredibly patient with the many questions we had and gave very clear directions and guidance throughout the exam process. She is an expert in audiology and she has outstanding bedside manner. I honestly can't think of one negative aspect of our visit.

Don't waste your time with this business…read more Complaint #1: Had an appointment this past Monday morning and the audiologist called in sick. They attempted to contact me to cancel the appointment but my phone was off all of which is okay, BUT . . . When I showed up for the appointment the receptionist made me feel like it was all my fault that I had arrived, "blah, blah, blah." Sort of p!ss*d me off but whatever. LIFE HAPPENS. They set me up for an appointment for Friday of that week (which is TODAY!). To be clear, they did all the right things, I just resented being made to feel that it was all my fault. Complaint #2: Finished my 45 minutes of laps at the pool today and headed over towards the clinic. Grabbed a quick bite to eat and hit the clinic door 5 minutes before my appointment time...It's all good man. Said receptionist has my forms ready to fill out just waiting for me and I say, "Do you have a restroom I may use?" (fully expecting a "clinic" to have such facilities). She says, in the most disingenuous voice I may have ever heard, "I'm so sorry, it's not working." My internal Lie Detector immediately hit level 5 (the maximum) So I said, "I'm sorry, but would you repeat that?" She said, again, "It's not working." At which point I waved good-bye and hit the door. I ask you to imagine a scenario in which a clinic would be open without an operating restroom. Clearly a lie. I don't trust people I think are lying to me. Called Tru-Hearing Corporate before I wrote this.

1am delighted with the result ! Doctor Iyad S. Saidi is…read morereally a perfectionist and the scar is becoming invisible! I had no pain and no bruise the result is really amazing! Dr. Iyad S. Saidi is restoring my self esteem! Thank you, he is the best

This review is for Dr. William Immel, the gastroenterologist that has been treating me for 25+…read moreyears. With an ovarian and endometrial cancer diagnosis thirty-eight years ago with a surgery five years later due to adhesions causing an intestinal blockage and with another cancer 17 years ago, Dr. Immel is an amazing physician. After listening to my symptoms, he calmly advises and provides medical advise that I trust. Since a doctor visit is not routine for me and by the time of an appointment with Dr. Immel, I have worked myself into a small frenzy. With my complications, Dr, Immel's empathy and my trust with him is most reassuring. Even when a different doctor suggested a Colostomy bag about five years ago, Dr. Immel recommended that this not be a solution with a different approach recommended. I send my greatest gratitude and best wishes to Dr. Immel as he retires. He has assured me that he has mentored Dr. Dennis Nguyen for the past ten years as his clone. Dr. Nguyen has BIG shoes to Fill. :)

I set an appointment for a colonoscopy for a friday with the consultation the Thursday a week…read moreprior. My wife entered the hospital the Wednesday prior to my consult. I discussed it with the doctor. Unfortunately, my wife had an emergency surgery Sunday prior to the Friday appointment. I called Monday morning to reschedule vs waiting til the last moment. The person I spoke to was rude and condensing when I explained the situation. Wanted to charge a cancelation fee of $500. The paperwork I signed clearly stated the appointment was able to be canceled for a medical emergency for myself or immediate family. When I explained what the papers I signed stated , I was told I had to cancel for a medical emergency a week in advance, not sure how to do that, it was an emergency. I canceled entire appointment due to the unprofessional treatment I received. I would not recommend.