Dr Yoon didn't seem interested in what I felt was wrong. Very indifferent. The staff were very nice…read moreexcept for the doctor. I will not be going back

Great experience at this group have never been to an ENT before but had questions about sinuses and…read moreallergies. Got an appointment showed up quick and easy waited five minutes. Most doctors you're waiting at least a half hour to 45 minutes. Dr. Jackson was very personable and interested in my health and gave me multiple options. This is exactly what I needed and was grateful for his expertise!

No one likes to go to any medical office, do they? More so…read morewhen it involves someone shoving a miniature vacuum cleaner into your ear. The treatment worked, however the billing is somewhat of a snafu. Not sure why they'd bill me for extra after the treatment is complete. I paid my copay, then they say the insurance didn't cover the full cost of treatment. So a bill for $5. Really???

Dr. Scott is the best! I have never waited for an appointment, he is always on time, staff is so…read morepleasant and helpful. None of this "let's try this, let's try that" nonsense. Thankful I do not have to see him too often (because he fixes me the 1st time!), I wish more doctors were like him. So considerate, with a sense of humor and kind!

I've been going to Dr. Gerald Reed for 20+ years for a chronic ear disease. In the early days after…read morediagnosis his knowledge, patience and treatment helped me learn how to manage my disease. Sometimes when I arrive I do have to wait in the reception room for an extra 20 minutes but once settled into an exam his full attention is on me. I have never felt that he is rushing the appointment and that I am the most important patient at that time. He has a marvelous sense of humor and always makes me laugh. The audiologists have always been great and its so convenient to have everything right there. Over the years the dynamics of the office itself has changed as the staff change but all have been very competent, helpful and kind.

This doctor was very rude and condescending. He does not know how to wotk with children and makes…read moreyou feel stupid. If you need ENT doc for your child, please skip this doctor and go straight to Children's hospital! I have never been on yelp to ever complain about a health care professional but I was so upset with his bedside manner with my daughter and with myself that I do not want anyone else to experience what I encountered with him.

I had the PA Tiffany Whitehead and she had lacked bedside manner. I had an accident and hit my head…read morea couple years ago and laid out all night in 27° weather and I ended up having major sinus problems when I went to see this establishment, I was set up an appointment with Mrs. Whitehead, and her diagnosis was that I grip my teeth. I suffer with major headache, headaches, ear aches, and major sinus issues. I sat there, totally disappointed in her diagnosis, and she questioned my silence, and I told her that I felt there was more to my problem. I had a deviated septum that I was struggling with, she then stated that the surgery would be expensive and she didn't think my insurance company would cover what I needed. Instead of letting me determine what I was capable of paying for. I have the best insurance you could possibly have. I have no out-of-pocket and they have covered everything in my life. you go onto Zocdoc in which this is where my appointment was made they give you only a day or two to give a review after you make an appointment and you haven't even seen the doctor. This is why the reviews look so good on that website, I feel that the reviews are exactly perfect on Yelp. She then scheduled me bloodwork. The bloodwork was 15 tests and none of them associated with the sinuses. Some of them were insulting.. I do not recommend going to this establishment and especially seeing Tiffany Whitehead. Obviously she is out for the money and that is it not to help people. Needless to say I am going elsewhere and am being treated better.

This place was my saving grace! I had an ear infection that lasted close to a month. Most other…read moredoctors gave me drops and sent me on my way but Dr. Whitehead really took her time with me and gave me some powder to try. It cleared it up nicely. She also discovered by eustachian tube dysfunction as the reason I get so many infections. She recommended a sinus balloon dilation. I had it this week and though the team was the best! They called to check in after and even let me come in today when the congestion got too bad. They cleared that up nicely too. I can't say enough good things about this practice and will go to them for all my ENT needs.

i don't know how these people have a 5 star review unless they delete the bad ones ,my wife went in…read morefor a hearing test and after spent 45 minuets with a audio salesperson who went on and on about how the hearing aids would help with various hearing problems that she had.I spent a several years training commission sale people, and this guy very aggressive. After,i told my wife to go to an actual hearing doctor, and not to my surprise, she was told her hearing was perfect. This business is a nothing more than hearing aid, car dealer.

I have been a patient of Live Better Hearing for about six years, and have nothing but praise. Dr…read more Cushing is an excellent audiologist who listens and cares about her patients. The staff is always welcoming and efficient.