We had a great experience selling a car here. We got an online estimate, based on the car VIN. We…read morethought it was a good offer...but I was prepared for a "bait and switch" when we went in person to the dealership. To my surprise, they readily honored their online estimate and we walked out with a check within 30 minutes of entering the dealership! Carmax offered $2200 more than Carvana and $4200 more than another local dealership. Very pleased with both the price we got and the smooth, stress free transaction!

This is really a tale of two dealerships…read more Some years back, I tried to buy from CarMax Milwaukee. When I told the Manager the price was wrong and gave him a Kelly Blue Book print out, he called me a liar. Needless to say, the folks at CarMax Milwaukee convinced me to not do business with them. Fast forward to now at CarMax Pensacola. I was reluctant but my wife insisted we go to look at their selection of different SUVs. My mother-in-law sold them her Toyota that I hated because it was too small for me. Very few of the SUVs fit; I kept having to duck to get in and I am only 5'11". Wife decided she wanted the Lexus and paid to have it shipped to Pensacola. Took weeks but the Lexus finally showed up. First look was something is wrong with the paint. The car had been severely damaged but Nashville did not disclose that information. CarMax Pensacola refunded our money to ship the car. We had almost given up when I asked about a BMW (locked) on the lot. We loved it; paid cash and took it home. BTW-our salesperson was kinda of a schlub but did OK. Fast forward a couple of weeks and we finally go the car on the freeway. Something is wrong. Back to CarMax Pensacola; referred to the local BMW dealer, which I hate. SUV needs front end alignment and to our surprise, CarMax Pensacola picked up the $490 tab. Yes, we had a good rep at CarMax and their recommended person at BMW was a gem.

I had an excellent experience with Frontier Motors and truly appreciate how smooth and stress‑free…read morethey made the entire process. From the moment I reached out, the team was professional, transparent, and genuinely focused on helping me find the right vehicle rather than pushing a sale. They answered every question clearly, provided all the information I needed up front, and never made me feel rushed or pressured. The vehicle I looked at was exactly as described -- clean, well‑maintained, and priced fairly. It's refreshing to work with a dealership that values honesty and customer service as much as Frontier Motors does. If you're looking for a reliable used vehicle and want to work with people who treat you with respect, I highly recommend Frontier Motors. I'd absolutely purchase from them again. Thank you Mr. Ron Robinson for everything!!!

I want to specifically thank the team at this dealership for the way they stood behind me when I…read morereally needed help , when the transmission went out on my vehicle at 40,000 miles I was facing a repair bill of around $4000 at another dealership, instead of leaving me stuck with that expense they stepped in and helped take care of it. That kind of customer service and integrity is hard to find. I truly appreciate everything they did for me and because of this experience they have earned my trust on future business. I highly recommend them to anybody looking for a dealership that actually cares about its customers.

The sales agent was great I'll give her 5 stars. The vehicle I purchased had to be towed to a…read moredealership for issues and I haven't had the car a month yet. Called Enterprise and was advised since it's been over a week they can't do anything about it. Even though I took the car back to them within 48 hours of me purchasing it because of an issue. I'm so disappointed.

I had to buy a car and they knew it, so they refused to answer any questions and just talked up the…read moresmug toad, Gary, who says he owns EVERY vehicle you look at, while responding to everything with "Yes, ma'am" but who doesn't meet a single request, while sitting there. It is obvious that his "Yes, ma'am" is his equivalent of a child's "la la la, I'm not listening". Highest pressure sales place who doesn't give a crap about the customer. I couldn't even get the Carfax on a single vehicle; each time I'd ask, Gary would sit there and say "Yes ma'am" and not do anything. I repeatedly requested information and would get "Yes ma'am" as he sat there doing absolutely nothing. He's a liar, and uses only high pressure techniques with ZERO response to the customer but "Yes, ma'am". After hours of getting nothing and not even comfortable or certain in decision, the lying "Yes, ma'am" toad, FORCEDe to take a photograph while crying after I repeatedly told him I didn't want one to which I got "yes, ma'am", and told him to stop touching me and got another "yes, ma'am" and then he wrapped his toad arm around waist and forced a photo with tears on face with me covering face. This place is disgusting and highest pressure EVER.

Great folks. Thank you Sandy Great service and if anyone…read moreis looking for a quality used vehicle, go see Sandy! Thank you God bless Benjamin T Mills

Phenomenal customer service. They had the car I wanted at a good price (better than the other…read moredealers in the area) and it's perfect! It was exactly what I wanted. I really appreciated their willingness to put the customer first and get me into the car I was set on. They aren't like most dealers who hassle you either. They let you be when you're shopping, but help you out as needed at the same time. I've referred friends and family to them repeatedly and not one person complained. Definitely recommend this dealer to anyone in or near Pensacola, Florida.

I purchased a 2011 Mini Cooper for $10,000 a year ago January and I've had $10,000 mechanical work…read moredone on it. I have nothing good to say about the service people (Nick) or Sandy Sansing himself. My salesperson Chris was nice, I tried reaching out to him looking to trade my Mini Cooper for another vehicle that would be reliable for me since I'm a 79 year old lady. That was over two months ago I've yet to hear a reply back from him, so much for being nice. It's not just me when I tell people where I purchased the car from they tell me that was my biggest mistake. My real mistake was not getting the vin number and checking it on the internet.

own a 2025 x5 that had a corporate recall for brakes. the service manager told us to take it to…read moreanother bmw dealership for service. when advised we also wanted to use the time to discuss with sales buying another x5 or x7. the service manager still said to still take the car to another dealership. when asked was 'he really telling us where to have our car servicedand where we should buy another bmw', he said he was. would buy a bicycle from Sandsing dealersips

Grandma on my moms side purchased a used car here. Brian was very helpful setting up the features…read moreand showing her how it worked. Great deals and great service. Exactly what a fair car dealer should be. Many people worry about their experiences at car dealers and the fact that they try to sell you what THEY want you to buy. This was NOT the case here. This place knows what they're doing. Before bringing it back to Ohio (we found a killer deal and traveled to get the car) we made sure that it would be safe to make the travel. The service department made sure that the HHR was in tiptop shape and we were on the road. The title department did a great job, especially with dealing with out of state transfer. If we happen to come to Florida (panhandle) and need something done with our car, we hands down know the place we're going to be going to. The HHR is running strong 5 years after purchase, just like when it was new, except it now has 80k on it. Have never had a problem with the car and have never had a problem with Sansing. Sansing is a dealer that you can trust.

Sandy Sansing Chevrolet's BDC representative, Summer Anoai, contacted me on May 7th by text and…read moreemail in response to my request for trade-in value on my 2016 F-150. The email stated they were "excited to offer a firm price" on my 2016 F‑150 and encouraged me to bring the truck in for an in‑person appraisal to "get the most accurate trade value." The email also included a link to an online estimate range of $16,797-$19,469. I scheduled an appointment and met with a salesperson (Tory/Torie) on Monday, May 11th at 10:00 a.m. for the appraisal. After inspecting the truck, I was told the value was $9,000-$10,000, with the comment that they "could give more if I was trading." When I mentioned the $19,000 figure from the email I had received, the reaction made it clear that the in‑person offer did not align with the dealership's own written estimate or online valuation tools. The in‑person offer was less than half of the estimate range provided to me beforehand, which created a bait‑and‑switch effect for anyone relying on the dealership's stated "firm price" and online valuation tools. My experience was that the in‑person appraisal did not match the expectations set by the dealership's own communication. I want to note that I previously had a very positive experience with John Nudo at Sandy Sansing, which makes the discrepancy in this visit stand out even more.

They always take the best care of their customers! Angela in service is extremely helpful and…read morealways transparent on prices and advice!! I highly recommend.

I have a 20 year old Honda & have maintained it well over the years. I took it in for a check…read moreengine light. They ran a full diagnostic & I paid 3K for repairs, as much as this car is worth. The very same day, the check engine light came on again, this time they quoted me 7K for repairs. If they had quoted me this originally with the first "full diagnostic" I would have made a different decision. I've trusted you for many years, but this feels like robbery and dishonesty. I won't be giving another cent to the Honda corporation.

Best price !!! Love my car. Definitely will buy my wife next car here. Thanks a lot.read more

I've purchased a car few months ago, and probably ive found the best dealership with the cheapest…read moreprices in the area and excellent quality! Recommend it!

Good ppl, fair pricing. Willing to work with anyones situation! In house financing requirements are…read morepretty simple, need Proof of Income(paystubs), Proof of residence (utility bill), and a Valid FL Driver's license of at least 6 months. Arguably the best cash deals around town.

From the owner: Pensacola Auto Dealers opened its doors as a family-owned and operated business. We believe in…read moretreating customers like family, the same way we wish to be treated by our customers. For this reason, our company does not apply the fees that other Auto Dealers such as in charging interest, finance charges, while others charge interest starting at 25%. We have always been, and will continue to be, a buy-here pay-here dealership.Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE! Our inventory is ever-changing with new vehicles arriving weekly on Tuesdays. Vehicles starting at $500 down + are always available. Please call to get information on a more updated inventory status.

While looking for a vehicle for my son I came across Facebook Marketplace ad that led me to First…read moreChoice Automotive. Alexis Jade was who I spoke to on the phone and then met with at car lot. She is very professional and personable. I did not end up purchasing a vehicle from FCA, but I would definitely go back in the future if the need arises.

Never buy from these con artists. We live an hour and half from Pensacola and had paid for my sons…read morecar one full week before. Called the morning of to come pick it up after telling us day after day they were waiting for parts only to arrive to a dirty car that smelled like cigarettes and had no gas in the tank. The sales manager is the worst! He literally acted rude to us because we questioned this!?!?! They should not be in business and he should be fired immediately. Disgusting and low class!