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    Sandy Sansing Mazda

    3.0 (54 reviews)
    Closed 8:30 am - 7:00 pm

    Services - Sandy Sansing Mazda

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

    Sandy Sansing Mazda Photos

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    This is a copy clearly stating I can get my car fixed NOW.

    Received a settlement on getting my 2021 cx-30 faulty valve stem seals replaced. Scheduled appointment over 30 days prior to planned service. I dropped off vehicle 8 a.m., then I was told they didn't have the parts at 2 p.m by the mechanic calling me. 15 minutes later I receive a call from the service department saying the settlement to fix my car was only a warranty extension for vehicles over 60k and my car still has power train warranty at 40 k. I would need to document a low oil light, which has already occered many times and come back layer to get seals repaired. 30 days prior I also requested a fuel filter change and oil change while vehicle was supposed to be serviced. I asked if my car would be ready by closing at 5:30 p.m., I was told yes. Not trusting their abilities, I called at 4:30 p.m. and spoke to service manager, which told me my fuel filter was not there and was 4 days away. I was given the run around again... So I might need to take legal action to get my car fixed under a class action law suit because this incompetent dealership can't order parts and looks like they don't want to do the work. I will give them further opportunity to do the right thing by involving higher management today 02 July 2024, but I can see their process to get things done is broken and current management doesn't care. UPDATE: 1205 on 02 July 2024 Glad to post "actual" service manager (Tracey), has seen review and contacted me to better resolve situation. Processes for customer service/engagement were reviewed, as well as other management are looking into confusion with fixing valve stem seals under power train warranty. Tracey came up with idea to check "my mazda" app for logs related history of low oil level on car. They can also listen to previous calls with customers to see what really was relayed or caused confusion. Great job to Tracey for addressing and fully engaging to seek solutions to problems! Raising review to 3 stars (initial was 1 star). Will test again in future to see if processes have been fixed.

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    9 years ago

    Time also stopped for me, it took an hour and twenty minutes to change my oil and service people were not customer friendly.

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    Page 1 of 2

    Ask the Community - Sandy Sansing Mazda

    Review Highlights - Sandy Sansing Mazda

    Got excellent service at Mazda, Ashley and Demarcus worked hard to get us a great deal within our budget!

    Mentioned in 3 reviews

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    Frontier Motors

    Frontier Motors

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    I had an excellent experience with Frontier Motors and truly appreciate how smooth and stress‑free…read morethey made the entire process. From the moment I reached out, the team was professional, transparent, and genuinely focused on helping me find the right vehicle rather than pushing a sale. They answered every question clearly, provided all the information I needed up front, and never made me feel rushed or pressured. The vehicle I looked at was exactly as described -- clean, well‑maintained, and priced fairly. It's refreshing to work with a dealership that values honesty and customer service as much as Frontier Motors does. If you're looking for a reliable used vehicle and want to work with people who treat you with respect, I highly recommend Frontier Motors. I'd absolutely purchase from them again. Thank you Mr. Ron Robinson for everything!!!

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    Enterprise Car Sales

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    I had to buy a car and they knew it, so they refused to answer any questions and just talked up the…read moresmug toad, Gary, who says he owns EVERY vehicle you look at, while responding to everything with "Yes, ma'am" but who doesn't meet a single request, while sitting there. It is obvious that his "Yes, ma'am" is his equivalent of a child's "la la la, I'm not listening". Highest pressure sales place who doesn't give a crap about the customer. I couldn't even get the Carfax on a single vehicle; each time I'd ask, Gary would sit there and say "Yes ma'am" and not do anything. I repeatedly requested information and would get "Yes ma'am" as he sat there doing absolutely nothing. He's a liar, and uses only high pressure techniques with ZERO response to the customer but "Yes, ma'am". After hours of getting nothing and not even comfortable or certain in decision, the lying "Yes, ma'am" toad, FORCEDe to take a photograph while crying after I repeatedly told him I didn't want one to which I got "yes, ma'am", and told him to stop touching me and got another "yes, ma'am" and then he wrapped his toad arm around waist and forced a photo with tears on face with me covering face. This place is disgusting and highest pressure EVER.

    Sandy Sansing Chevrolet

    Sandy Sansing Chevrolet

    (109 reviews)

    Grandma on my moms side purchased a used car here. Brian was very helpful setting up the features…read moreand showing her how it worked. Great deals and great service. Exactly what a fair car dealer should be. Many people worry about their experiences at car dealers and the fact that they try to sell you what THEY want you to buy. This was NOT the case here. This place knows what they're doing. Before bringing it back to Ohio (we found a killer deal and traveled to get the car) we made sure that it would be safe to make the travel. The service department made sure that the HHR was in tiptop shape and we were on the road. The title department did a great job, especially with dealing with out of state transfer. If we happen to come to Florida (panhandle) and need something done with our car, we hands down know the place we're going to be going to. The HHR is running strong 5 years after purchase, just like when it was new, except it now has 80k on it. Have never had a problem with the car and have never had a problem with Sansing. Sansing is a dealer that you can trust.

    I know someone that bought a truck, 4 or 5 days later, transmission went into lymph mode. A…read moremechanic looks at, it so very low of transmission fluid. Also burnt transmission fluid. They never checked it as they stated on the inspection papers so they falsified papers stating inspection was done and all was good but they admitted it was not. That it was indeed a lie and that put that persons life at risk. At first they said they would help. Then said they would offer some money back on a trade in but today was outrageously rude. Said just fix it and hung up. It is very illegal to commit fraud by falsified papers plus putting someone's life at risk because you lied. Even on a used AS IS truck...ILLEGAL! Good honest christan people.. when it is their fault and on them...they make it right. So Sandy Sansing Chevrolet should become the honest Christian and do just that...MAkE IT RiGhT. GOD DOES NOT LIKE UGLY Sansy Sansing Chevrolet...AT ALL! This just happened maybe 2 weeks ago

    Sandy Sansing Mazda - autorepair - Updated May 2026

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