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    CarMax

    3.1 (31 reviews)
    Closed 11:00 am - 8:00 pm
    Updated over 3 months ago

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    Kevin M.

    My wife and I had a decent experience here. We were in an out in about 2.5 hours. We did a lot of the work over the phone prior to coming in. The representative we dealt with said we'd be in and out within an hour if we did that. That wasn't exactly the case, but it was much shorter than a "normal" car dealer experience. I think just like with any car dealer, they have to make you wait around. We also had a vehicle shipped from about 5 hours away for us to look at. The phone representative originally stated it would take 14 days. It ended up taking only 6. Good because we got the car quicker than we originally thought. Bad because we had to re-arrange the schedule to do it. All-in-all, it was a very good experience. I may consider using CarMax for all my future car purchases. The no-haggle experience is much more pleasant.

    The truck was brought out from the back with scuff marks AFTER I bought it.

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    2 months ago

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    1 year ago

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    7 months ago

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    7 months ago

    I Purchased a vehicle. All went smooth. Staff were very helpful. Vehicle was just as advertised. Clean facility.

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    1 year ago

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    8 months ago

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    2 years ago

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    6 years ago

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Very smooth experience selling my car with fair value offered. Carol was very helpful through the whole process.

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    4 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    Review Highlights - CarMax

    Carol's above-and-beyond performance certainly deserves a substantial bonus and meritorious promotion.

    Mentioned in 2 reviews

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    Frontier Motors

    Frontier Motors

    (44 reviews)

    I had an excellent experience with Frontier Motors and truly appreciate how smooth and stress‑free…read morethey made the entire process. From the moment I reached out, the team was professional, transparent, and genuinely focused on helping me find the right vehicle rather than pushing a sale. They answered every question clearly, provided all the information I needed up front, and never made me feel rushed or pressured. The vehicle I looked at was exactly as described -- clean, well‑maintained, and priced fairly. It's refreshing to work with a dealership that values honesty and customer service as much as Frontier Motors does. If you're looking for a reliable used vehicle and want to work with people who treat you with respect, I highly recommend Frontier Motors. I'd absolutely purchase from them again. Thank you Mr. Ron Robinson for everything!!!

    I want to specifically thank the team at this dealership for the way they stood behind me when I…read morereally needed help , when the transmission went out on my vehicle at 40,000 miles I was facing a repair bill of around $4000 at another dealership, instead of leaving me stuck with that expense they stepped in and helped take care of it. That kind of customer service and integrity is hard to find. I truly appreciate everything they did for me and because of this experience they have earned my trust on future business. I highly recommend them to anybody looking for a dealership that actually cares about its customers.

    Chris Carroll Automotive

    Chris Carroll Automotive

    (5 reviews)

    I saw the truck online and Jon emailed me and made the deal quick and easy. A couple very minor…read moreissues was handled very quickly and professionally. Would recommend them for your used automobile needs.

    Folks, I know this is a lot to read, but if you value your hard earned money, go to a dealership…read morethat can be trusted. Don't waste your time or money here. "We strive to bring you the best quality vehicle, competitive pricing and top rated customer service." - Chris Carroll Automotive website About Us section. You would think that a person looking for an affordable solution to obtaining the car they desire wouldn't have to question the validity of "Quality Vehicles" claimed as being sold by this dealership. Unfortunately my personal experience as well as several others have made the costly mistake of trusting this dealership's claim. It's a wonder how a business who claims to be "reputable" with the sale of "quality" vehicles, can truly make that claim. It's EASY when they haven't actually taken the time to assure the vehicles they sell are, in fact, "Quality" vehicles because they are sold "AS IS"! That term seems to be used quite loosely at this dealership. It seems, that maybe, more time is spent trying to make vehicles "appear" to be good quality in hopes that they make it past a 30 - 60 threshold. I purchased a beautiful 2014 Toyota Tundra from them, and had the oil changed immediately to get a PM schedule started. After noticing an excessive amount of smoke during startup only a few weeks after I bought it, I discussed the issue with a friend and was told it was probably condensation. After having only traveled about 7000 total miles during my short ownership, going from home to work and couple of trips to the VA for my military service connected disabilities I'm now having to pay $6950 to rebuild the engine + an additional $795 to replace the damaged catalytic converters caused by the neglect. After a few months the smoke upon startup and a few episodes of sluggishness during operation I was forced to bring the vehicle to Toyota for diagnostic testing. According to the Master Mechanics at Toyota, the condition found, was the result of LONG TERM neglect. The estimated the last oil change before the one I performed was roughly 3 - 4 years. This is not contestable as the proof is in photographic evidence. They also determined that there was no way this occurred after the few miles put on by me. They also explained that just a few simple extra steps during preliminary inspections of a vehicle done by a reputable dealership and any "certified mechanic", would have found such terrible problems and had them resolved or the vehicle rejected by the by the dealership instead of passing the problems onto unsuspecting customers. I've tried repeatedly to contact them to talk about what was going on and was promptly ignored. How quickly, out of a desire for the almighty dollar, do they have unsuspecting consumers sign the sold "As Is" documents without regards to delivering a TRUE quality product? All I asked for from this dealership was just to...compromise... to do what is right, to correct a catastrophic mistake made by those trusted to provide a quality vehicle. That level of trust I had, has now led to a very costly repair job. I suppose what I trusted was a belief in human decency and a slogan put out by a dealership, evidently, just to sell as many cars as possible. How many customers are they willing prey upon? I suppose the answer is, as many as possible to deliver QUANTITY, not QUALITY. It is the responsibility of the dealership to ensure vehicle condition matches the advertised price when the condition is base according to KBB. Chris Carroll Automotive gets an "F" for this effort for customer satisfaction and vehicle quality, responsiveness and truth in pricing My apologies for the long rant, however the bottom line is, trust...but verify. Human decency is a rare commodity these days.

    Enterprise Car Sales

    Enterprise Car Sales

    (4 reviews)

    The sales agent was great I'll give her 5 stars. The vehicle I purchased had to be towed to a…read moredealership for issues and I haven't had the car a month yet. Called Enterprise and was advised since it's been over a week they can't do anything about it. Even though I took the car back to them within 48 hours of me purchasing it because of an issue. I'm so disappointed.

    I had to buy a car and they knew it, so they refused to answer any questions and just talked up the…read moresmug toad, Gary, who says he owns EVERY vehicle you look at, while responding to everything with "Yes, ma'am" but who doesn't meet a single request, while sitting there. It is obvious that his "Yes, ma'am" is his equivalent of a child's "la la la, I'm not listening". Highest pressure sales place who doesn't give a crap about the customer. I couldn't even get the Carfax on a single vehicle; each time I'd ask, Gary would sit there and say "Yes ma'am" and not do anything. I repeatedly requested information and would get "Yes ma'am" as he sat there doing absolutely nothing. He's a liar, and uses only high pressure techniques with ZERO response to the customer but "Yes, ma'am". After hours of getting nothing and not even comfortable or certain in decision, the lying "Yes, ma'am" toad, FORCEDe to take a photograph while crying after I repeatedly told him I didn't want one to which I got "yes, ma'am", and told him to stop touching me and got another "yes, ma'am" and then he wrapped his toad arm around waist and forced a photo with tears on face with me covering face. This place is disgusting and highest pressure EVER.

    CarMax - carbuyers - Updated May 2026

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