I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

Love that they install batteries and window wipers. Easy in and easy out. Fast service. I…read morerecommend!

The staff here are phenomenal. I was greeted as soon as I entered the store, despite everyone being…read morewith a customer. Stephanie was able to quickly diagnose my car battery, didn't push any sales, and then her and Edgar were extremely helpful installing a battery in my car in 98 degree heat without complaining at all. They were friendly the entire time. Give them a raise, they were fantastic and a textbook example of customer service.

I had a slow leak on the back passenger tire of the car I was trading in, so I stopped in for a can…read moreof fix-a-flat. The store was empty except for the employees and one asked me right away if I needed help. I was shown the products I wanted immediately and was able to get my purchase and go which was great. I will come back anytime I need auto parts especially since the location is the closest to my house.

They are the best. Honest and fair. Very prompt. They explain things to you which is so important…read more Best mechanic I ever went to.

At first, Al's was great. Good service and seemed like nice guys. Fast forward to a month ago, my…read morecheck engine light comes on. I call in, the guy at the desk said they couldn't get me in for a month and that if I can I should go somewhere else. The code for my check engine light was for spark plugs and ignition coils. I changed those out (took me about 30 minutes to do that myself). Engine was still misfiring so I kept my appointment. Prior to this, I called in to give an update and see if I could get in any earlier. A quick and short "absolutely not" was abruptly stated to me by the front desk guy. No big deal, I get you're busy. He then begins to basically scold me for changing my spark plugs and ignition coils in an incredibly unprofessional and honestly condescending way ("Clearly you didn't fix it" was one of his exact responses - thank you I already knew that but I appreciate him confirming it for me). Then I take my vehicle to them the night before my appointment. One day goes by, two days go by, three days and no call. I then take it upon myself to try and get some type of update. I call in and am told the mechanic will call me back. This was on a Friday. 5pm rolls around so I call in and the guy at the front says sorry they're gone and that I needed to wait till Monday for any type of update. I call on Monday morning. The mechanic comes back and says he switched around the spark plugs and coils and corrected the gap setting on the spark plugs. This probably means they didn't work on at it all from Wednesday morning to at least Friday afternoon. I can understand being busy but then let the customer know what's going on so I can do something else. He then said he would get back to me after he looked into a few things. Tuesday 2pm rolls around and no calls or updates. I call and they have done absolutely nothing since I talked to them Monday at 7:30am, citing that they are super busy. I can understand being busy, but I don't understand how you make an appointment, have the vehicle for at least five business days, and nothing of note was done except for switching around coils and spark plugs and correcting gap settings. They then send me out with a $184 bill for 2 hours of labor with: no definitive answers as to what is going on, just a couple possibilities/what could be causing them, and that they wanted to look into them. Great but when were these going to get looked into since you already had it for 5 days? When I explained this all, I again got the answer of "we're busy." Thanks you for nothing. I strongly believe in supporting local business, and I'm a fairly reasonable and easy going person, however this was absurd. Maybe my situation is/was unique, but I will not be going back to Al's. Very disappointing.

This company is a joke. Made an appointment to have a cover installed on my truck for 9am. Showed…read moreup and it's not even there. No one called to reschedule the appointment. I was then asked if I would be in the area and come back or they could ship to my home so I could install. I paid them to install. Now I see why they ask for payment upfront. Do not trust. Calling my bank today and reporting this as fraud. BEWARE. Poor customer service seNo wonder they have low ratings. DO NOT TRUST. Update 3/519. It's been almost 2 weeks and have yet to receive my money back. Had to contact the states attorney to file charges against this company. Do not trust they are a joke.

Stay away from this place like the plague. They recently offered a groupon for tinting but when I…read morecalled to make the appointment they informed me that the groupon tinting was restricted 40% without disclosing it on the fine print (I wouldn't have bought it if I had known about the restriction). When I brought this to their attention over the phone they argued a bit but finally agreed to do the specific % I had wanted. I made the appointment for 9am. On the day of the appointment I arrived exactly on time....but the owner (John?) was 30 mins late. Trying to keep positive, we exchanged pleasantries and started to discuss the tinting process. I finally brought up the % I had wanted and that's when things started down hill again. They refused to do anything else besides 40% and then they offered to "upgrade" (+$100) for my choice of tint % and because the 40% was less "color stable" (CLASSIC BAIT AND SWITCH). I asked that he put the 40% restriction in writing so that I could return the groupon and he refused. Enforce an undisclosed restriction then not be honest enough to stand behind it by putting it in writing? Very very very shady. So, not only was I lied to on the phone, but when asked to put the restriction in writing all he could say was "that's not how we do things". STAY AWAY.

Horrible customer service. Day 1...I found a car that I wanted to look at for parts but it was…read morerecently brought in and still in the employees only area so I was not allowed to walk in to see if the tires etc were worth coming back for. Employee inside fence told me in 2 weeks it would be in the yard. On the way out, I asked employee #2 how long car had been there so I could figure out when 2 weeks would be up. He didn't know but said cars were usually in there about a week. Day 2...car was still inside fence. Day 3....car was moved to yard where I could see it. It was in the air and precariously balanced on 3 rims under the frame. I removed 3 of the wheels and car car fell (towards me) while trying to remove 4th wheel. I was able to get out of the way because I had been standing while removing the lug nuts. Had I been sitting, I wouldn't be writing this right now. I had saved the right front wheel for last because I noticed someone had a different size lug nut on it. My wrench did not fit. I called the office from the yard and they said they did not loan tools and I would have to dig around in other cars for the right size lug wrench. I eventually found one and loosened the nut. I called the office and told them that the car had fallen and asked them to lift it so I could get the last nut/wheel off. I was told that they paid their forklift operators too much, to waste their time lifting a car. (If they had properly secured it the first time they wouldn't have to come out and do it again) After a lot of arguing, pleading and begging, I finally got someone to lift the car so I could get the last wheel off. I walked back to the front of the yard (quite a distance) to get my truck to drive back to pick up the wheels. They said I couldn't take my truck back. (about a month prior, my brother was told to drive back to pick up a hood) So, I made 2 more trips back and forth to get the wheels. I was told by the guy at the office that I can put them by the gate and pull my truck up to the gate to pick them up, so I did. I moved the truck to the front gate and they refused to open it. I had to move my truck, walk back in to the yard, and bring the wheels out a different entrance to put them in my truck. These people intentionally made it as difficult and even as dangerous as possible for me to buy from them. It will never happen again.

Overall A+ experience! Great pricing, tons of inventory on the showroom, staff was helpful and…read moreknowledgeable, couldn't have asked for a better buying experience. We won't go anywhere else. Thanks again, AMS!

their customer service is terrible called about a apart the department assistant in parts very rude…read morewhile I'm explaining my problem wouldnt shop there unless this your family or something