EXCEPTIONAL SERVICE - HIGHLY RECOMMEND!…read more I had an outstanding experience at RNR Tire Express on N. Main Street in Suffolk, VA, and I especially want to recognize Service Representative Baconta Buffalow for going above and beyond. After noticing my driver's side rear tire was low, I filled it and discovered a nail embedded in it. On top of that, my front driver's side tire had an inoperative TPMS sensor. I had an important appointment about 40 minutes away and very little time to spare after work. I stopped by RNR Tire Express hoping they might be able to help on extremely short notice. Not only did they assist me--they exceeded every expectation. Mr. Buffalow listened to my situation, understood the urgency, and immediately coordinated with the technicians to take care of my vehicle. While inspecting my tires, they also discovered internal damage in the tire with the faulty sensor that would have caused a dangerous failure if left unaddressed. Thanks to their thoroughness, they likely prevented a much bigger problem. Despite the last-minute request, they completed all the needed work quickly and professionally. The pricing was more than fair--especially considering the urgent timing--and they even applied a military discount without me asking. I left with peace of mind, safe tires, fully functioning sensors, and tremendous appreciation for the entire team. I highly recommend RNR Tire Express in Suffolk, their skilled technicians, and especially Mr. Baconta Buffalow, who made the entire experience smooth, efficient, and stress-free. This is customer service done right.

Excellent experience, I made an appointment on my lunch break as I work in Suffolk and live in…read moreNorfolk so I am not familiar with places here. They got my truck in when I was scheduled and completed my tires before my lunch break was over. The waiting room and main area was clean and inviting. I will 100 percent use RNR again. The staff was really nice as well. Thank you!!!!

Just had our sprayed in bedliner done on our new Ram. They did a beautiful job and quick, too!…read more We're very happy!

I went to Line X Suffolk and talked to Shelly about step rails for my son's truck for Christmas…read more Specifically ones that were polished steel. She said she couldn't get them in PS only in Black. I asked her for the part number and if I could get them from mfg where she didn't have an account and I ordered them and got them in PS could they put them on. She said yes. So I found them and ordered them and I gave them to my son for Xmas and he then scheduled a time to put them with Shelly at line x. Plus she remembered my conversation when i came to the shop and talked to her about this. Well my son took them there and to find out they wouldn't fit. So I returned them UPS and you have to understand this is no small or light weight box. It takes 2 people to lift. My son asked the line x Suffolk which ones should he order the man which is the owner gave him another part number. We ordered and waited for them to come in and scheduled another appointment with line X. Well went to line X and they started drilling on the truck when according to the MFG of the steps by Rhino that these were a direct fit. Also after they only drilled on the one side of the truck and told my son they won't fit they refused to finish or continue with the job. They said they will do no modifications. According to the owner of Line x when we ordered these they were the ones for the truck. Plus if they weren't the right ones WHY DID THEY START DRILLING IN THE TRUCK AND ONLY ONE SIDE if they were sure that they weren't the right ones. Plus he questioned the drilling because of the direct fit from the MFG. My son spent 34,000.00 for this truck 3 months ago and this is what you get. Shelly at Line X after I tried to talk to her on the phone did not want to hear any of this and basically quit talking. I have taken many things to this Line X and many of my friends. BUT THIS IS THE LAST. This is not the last she will hear about this. Holes drilled on one side of truck that they recommended these step rails. Even if they we're wrong ones again you would have thought they would have checked them before installation started. So now NO STEPS INSTALLED AND NEW HOLES ON ONE SIDE OF TRUCK.

Customer service was above and beyond! I came in with a dead battery ( with my 3 month old in tow…read moreduring the extreme heat advisory) and the staff were nothing but kind and accommodating- especially Ely J. He tested the battery and called someone to get it Changed out quickly so I could be on my way. Everyone I spoke to was pleasant and helpful. I will be back with any auto needs.

I have visited this location a few times and on each visit, I felt like my needs were met…read more The staff here seems knowledgeable and is forthcoming when it comes to helping one with their car needs. I was in need of a check engine code reader. Because I am not able to drive my car, I thought to myself, I should be able to rent one. I did a quick Google search to see if my thoughts were on point... yup! I called the store and inquired and was told the cost is $150. Yes it seems steep, but desperate measures cause for desperate gestures...and I was desperate! I pulled up yesterday about 1pm and the parking lot was empty. I figured I will be in and out. I asked the employee at the desk to rent the machine and he said, we do not rent those. Another employee (while on the phone) evidently was ear husslin - he responded, yes we do! The first employee reached out to someone in the back to gain knowledge and picked up the tool I needed. He began to express how he learned something new today - he wasn't aware of the rental program either. Well at least not with that tool. So yes, the rental is $150 + tax, but you get the money (deposit) back once you return the tool. I am not sure if the deposit is the same for all the tools, but that one in particular... $155. I only needed the tool for that day, but evidently you can keep the tool for as long as you need, but once you return it you get all your money back. I am loving this program! I returned about 3 pm and the parking lot was pretty packed. Luckily I did not have to wait too long to return the tool and get the money back. Again, my experiences (including yesterday) have been stellar. I appreciate this business and the employees. It is a little difficult getting out the parking lot merging into traffic, but just take your time. Check out this location. Have fun ~ be safe ~ enjoy life :)

Over the many years we have worked with Mervis Knight, we have never been disappointed, this latest…read moretrade in was unexpected,yet needed. Mervis found us several vehicles to look over for our needs. Once again we are so pleased to share this review with everyone, go in ask for mervis he will put your needs first, and take the time to make sure we are well taken care of

Mr. knight provided excellent customer service from start to finish ! he was professional, patient,…read moreknowledgeable, and made the entire car buying process smooth and stress free . he answered all my questions, made sure i understood everything, and truly went above and beyond to help me find the right vehicle. if you're looking for a trustworthy and friendly car sales associate, i highly recommend Mr. Knight. Thank you for a great experience !

Great service and great price!!! They even picked up my mower, told me everything that was wrong…read moreand fixed it in a few days!!

great quality of work. thorough and comprehensive. honest as the day is long. super nice son and…read moredad owners. highly recommend.

Took 2 months to repair family car, which should have taken 2 weeks. Work was subpar, had to get…read moreinsurer involved to rectify my claim - paint didn't match, car doors didn't align, complete incompetence from start to finish.

I use them for their car wash detailing service. They do an excellent job. I have used other car…read morewash services and have never been as satisfied as I have with Mike Duman's car wash service. They offer Wednesday specials for car wash services too. It's a win win.

If you're looking for honest, high-quality auto maintenance and repair with exceptional customer…read moreservice, look no further than Frank at A+ Towing and Recovery Auto Center. From the moment I walked in, Frank treated me with respect and genuine care. He took the time to thoroughly explain what was going on with my car in terms I could actually understand--no pressure, no upselling, just straight talk and solutions. It's clear he takes pride in his work and values his customers. Not only was the service done right the first time, but the pricing was also incredibly fair. In fact, compared to other quotes I received, Frank saved me hundreds without cutting corners. He even went above and beyond by checking on a few other things at no extra charge--just to make sure I was safe on the road. The shop is clean, well-organized, and professional. You can tell this is a place that values quality and integrity over fast gimmicks. I've been to many mechanics over the years, but this is the first time I've felt 100% confident in recommending someone. If you need reliable auto repair, trustworthy advice, and top-notch service, Frank at A+ Towing and Recovery is the guy to call. Thank you again, Frank--you've earned a lifelong customer!

customer service is top tier , was extremely satisfied in found this gem..they saved me from…read moregetting scammed by s different tire place, I'll definitely return

Nice guys and a fair price for a new battery and install. I will continue using them for parts.read more

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