If you are in the auto service industry Action Auto Parts has got you covered. Fast delivery of…read morequality parts and a knowledgeable staff. Saving pennies will cost you thousands if you choose to deal with those national parts chains. Great support in all ways! If you want to keep your service techs moving, Jump into Action!

I came to this location at 795 NM Street on Tuesday November 2nd at 5:57pm. Upon arriving, I knew…read morethat I needed a light bulb and opened my hood to remove the blown bulb so I can head inside to ask for a replacement. Before I could enter the store, the salesmen locked the door on me and said sorry it's 6pm. I pointed to the clock on my phone to show him I had a few minutes left to make my purchase and pleaded with him to make an exception because it was dark and needed the bulb to drive home. If this is exceptional service, it definitely fell short. I don't normally write complaints or bad experiences but this is just unacceptable and they lost a sale. Attached to this review is a photo that is time stamped of the salesman ignoring me after pleading for his help.

They're so kind and sweet to me. I needed a battery for my vehicle and it was no long wait. Best…read morecar parts to go to I go there every time!

The absolute best parts supplier in the state. The folks at the counters are always on top of thier…read moregame, very knowledgeable, & courteous, & drivers are always on the move, getting you the parts in a timely manner. All great people.

Noticed my headlight was out. Rather than wait to schedule it for my mechanic, I decided to buy the…read morebulb and YouTube how to change it myself. I called this AutoZone location to see if they had the bulb for my specific vehicle, and Anthony told me that they did. Anthony also told me that he would happily install the bulb for my headlight, as a complementary service. I walked into the store, walked up to the front desk, and was greeted by Anthony, who immediately got the bulb, rang me out, and installed it in my vehicle. This whole process took less than 10 minutes. The bulb was $19, and I'll be honest I have no idea if that is a good deal or a rip off. I am so pleased with their customer service!

I simply went in to buy a bulb for my headlight that went out. I walk in and the two associates…read moreignore me, the manager, Michelle is super rude and looking at me like I'm stupid like I don't know what I'm talking about. The other associate is on her phone while I'm talking to her. My generation is screwed because these people cannot do their jobs to save their life. Super unprofessional

Went there today to get a pcv valve for my car and looked at some polish for my car first when a…read moreman named Mike called me to the desk asking if I needed help. He made me feel very uncomfortable as if he thought I was a thief or something. He then tried to tell me the parts I was returning were not from there and that I should find a better mechanic. Extremely rude and unprofessional

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I have been meaning to replace a wiper in forever and saw thsi store on my way home, so I popped…read morein. Lo and behold, they had the wiper in stock, it didn't cost a lot of money, and the employee put it in my car. Super friendly and helpful!

Every time it rains I think about my experience here. I give them three stars because they were…read morenice but it feels generous. I needed new windshield wipers a year or so ago. I came here and they looked up my car and grabbed the ones I needed after we played 20 questions. They tried to put them on and they broke. They insisted they were the wrong ones and tried another kind and someone else came to help, but they weren't a matching set. Eventually they put blades on my car and they finally didn't break. But the blades are too small! So every time I use them I see a little wave spot that doesn't get cleaned or stays wet. It drives me crazy! I have a feeling the original blades I paid for were also more expensive than the ones they ended up giving me.

Everyone is attentive to what you need. They are reasonable…read morein price. I'd go there when needed.

Grandpa died. Grandma died. My dog died. The Corolla? Still going. It doesn't burn oil--it absorbs…read moresouls. Every time I change the oil, I hear faint whispering. Mileage unknown. Odometer stopped working at 666,666.

Had a car starter installed. This business is by far one of the most reliable and honest. They do…read morethe job pretty quickly too. The first place I called wanted to keep my suv for 3 days. KD had it done in about 3 hours. Very friendly and kind as well!!!

I can't say enough good about KD Designs. Had a stereo purchased and installed. It was a Christmas…read moregift for my wife. Kyle took care of me . He went over my options and did not try to oversell, gave me cheaper options as well. I showed up 3 days before Christmas for this and he made it happen next day!!! Very friendly, caring, just amazing over all. Would 100000% recommend. We love the outcome as well.

I'd give 0 stars if I could. Not surprised this place has a 2.7 rating either. The staff is SO…read moreslow, SO rude, and for some pathetic reason, power trip on people refusing exchanges on bad parts. THEY mark them with a paint pen and numbers off your receipt. I didn't even finish my sentence and the guy was yelling over me, "nope, no, no." Shaking his head back and forth. They do exchanges, its their policy. But they feel some sort of power cause they stand behind the counter at a junk yard. Just miserable, disgusting people to deal with. Cumberland USED TO be good but Rene isn't there anymore and the pace sucks. Both locations try to price things higher than listed online and just hope you dont notice. Slimy tactics from sub par humans.

pick n pull has the worst cut throat customer service in the buisness. 30 day return policy for 20…read moreyear car parts that priced same as junkyards that pull parts for you. won't give you STORE CREDIT cause I missed return day by 2 weeks. workers have attitudes like they own the place. inventory of vehicles suck. so when you waste your time looking for a car that not there. there's no apology it's an oh well or they walk away and close doors. very disappointed to do business with. a lot of grief for store credit. Do Better by the people who keep you open!

Went to a&m salvage looking for parts for a Toyota Corolla that I inherited from my parents many…read moreyears ago and these guys have a very big variety of domestic and Japanese cars. I was impressed by their prices... very reasonable. Went next door to another yard and they were far more expensive. I would recommend this place if you are looking to fix your car and you are on a budget. They even offered t o help install the part which only took minutes. Definitely would recommend and brag about this place. Very nice people. They also offer cash for junk cars. Either way it's a win ... win.

i spoke with the owners wife in regards to my bmw. said husband would call me back in a few…read moreminutes. 3 days later, still no call. no thanks.

Guys are lost, made an appointment on Saturday for Sunday I show up and they tell me they don't…read morehave an appointment for me, That the guy that made my appointment was new like it isn't their job to make sure the new hire is doing their job correctly. Plus they set 3 different people up for 11am that just ruins the point of the appointment If I gotta wait 3 hours for them even look at my car. Place sucks go somewhere else trust me.

Since last Fall, this location has changed its look and functionality...now the Pep Boys section…read morehas a nice customer service lounge, restrooms and a TV to watch while you wait. The left side of the store has been leased to an AutoZone parts and supply store. I went to get my RI Emissions inspection and the process took only about 45 min. They took my credit card and they were very polite and very friendly. I recommend this place for auto service. Top notch.