I was tired and jet lagged when I entered the store to find something to clean my mom's car. Ali…read moremust've noticed and came over to help me get the right stuff and was super helpful. I would highly recommend for the great customer service here!

Dale is wonderful and so is the rest of the crew at Napa. So helpful and knowledgeable. Highly…read morerecommen!

Five years later, I continue to have great experiences with the Sales and Service departments. I am…read moremeticulous with the maintenance schedules on my and my wife's VW, so I am at Scott for service about 2-3 times a year, between the two cars. I've been servicing my car there for six years. Bought my wife's car with them as well. Able to schedule online, they do good work, responsive to questions, and they are always helpful with a shuttle ride to and from, or a rental car the 1-2 times they have needed either car for a couple of days.

I had a great experience working with Zach. He was wonderful to work with, extremely helpful, and…read moreprovided excellent customer service from start to finish. He made the whole process easy and stress-free. The sales manager James is personable and extremely knowledgeable. Zach and James make the dream team for a car buying experience! If you're shopping at Scott VW, ask for Zach -- you won't be disappointed! I love my new Tiguan. Thank you!!

When my husband and I need parts or accessories for our cars, we always come here first. The…read moreknowledgeable staff skillfully and efficiently locate what we need; and if they don't have it, they order it. Prices are comparable to other stores in the area. The store is clean and organized which makes it very easy to find things.

Great customer service! I was in need of someone to replace a headlight on my car, I was greeted…read moreby Joshua with a smile and a helping hand. He went above the usual customer service and had my lights working in minutes! Store is fully stocked and reasonable rates. There are many auto parts stores to choose from, but OReillys will always have my business! Thanks Joshua!

This Auto Zone in Warwick is easy to get to since there are not many other busy stores around…read moremaking parking an issue. I stopped here to check on some windshield wipers and they had a good selection of national brands as well as private label brands. I also stopped to ask about brake pads since my car seemed to be needing some...I wanted to find out the cost of them versus getting them professionally installed. AutoZone is one of those stores that have a large selection of private label items, many made just for them...covering many automotive departments. Valucraft, Duralast, and Duralast Gold are AutoZone's private label brands for lead-acid automotive batteries (manufactured primarily by Johnson Controls, but also East Penn, Exide, and other manufacturers). Duralast Platinum is an AGM line of batteries. AutoZone also sells tools under the Duralast brand which carry a lifetime warranty. Brake pad labels include (ranging from least to most expensive): Duralast - OEM-like performance; semi-metallic or organic. Duralast Gold - OEM design and performance; semi-metallic or ceramic. Duralast Max (in the process of being phased out) - superior to OEM design and performance; ceramic. Duralast Elite (currently being introduced selectively by market) - superior to OEM design and performance; ceramic; copper-free. Duralast GT Street - performance pads for select applications. Valucraft pads are being phased out, as of early 2015. Duralast GT Street pads introduced early 2018. The Valucraft, Duralast, and Duralast Gold names are used on various other parts and accessories as well.Duralast Elite pads were first trademarked and began being introduced to select markets in early 2020.

I went in for a computer check and Gabe was VERY helpful. Took the time to explain things to me and…read moremade sure understood everything. Highly recommended.

A few weeks ago, I went to Majestic (excuse me, Balise) to have an oil change. As my nerves were…read morefraying due to the screaming 4 year old running wild in the waiting room with her apparently deaf and blind mother, the service guy came over and asked to "speak to me". Doing his job (not faulting him at all) he announced that I needed new brakes. I stood there, mouth agape, trying to take this in. I had purchased the car only two years previously, from Majestic (when it was still Majestic), with a sales pitch that included "and we just put in new brakes". Now, two years later, and perhaps 10,000 miles older, as I work from home, they tell me I need new brakes. AND, that I will cost $800 to repair!!! I politely tell them I had not recently plundered a third-world country, and therefore did not have the money for this repair. He very politely said "no problem" and said he would add it to the record for reference when I did have the money. Fast forward two weeks: my husband has a friend (he's "got a guy") who he went to school with who has an auto shop in West Warwick. This morning, we bring my car to him to look at, after a previous phone conversation uncovered that the same job, NOT at Majestic, would only cost $400. A few minutes ago I received a call from this guy. he said, "you don't need brakes. Your brakes are practically brand new. Like 80%. So you're all set." THANK YOU, Mike Rambone, for your honesty and thoughtfulness. I'm taking my business to Precision Automotive Service in West Warwick. Oil changes, wiper fluid, ANYTHING. They are super nice, super fair and HONEST. They don't have a website, but here is their Yelp page.

The owner jay is a friend of my parents and still doesnt have basic respect for customers. I…read morerecently brought my lexus here to clear out the sunroof gutters and replace the car battery, and somehow left without a side mirror cover! I was never compensated or even made aware of this has to see it for myself and even then didn't notice until i was home! Reached out to him about it and was blatantly ignored. Don't go here unless you like your vehicle straight disrespected. Im 19 years old and this is my second car and the first one i'm putting real blood sweat and tears into. This experience was awful and makes me never want to bring her to a shop again let alone this shop. If i were to be compensated or at least have the side mirror cover returned I wouldn't be leaving a negative f****** review!!!

I had called several other spots for tires and NP gave me the best quote, on a brand I actually…read morerecognized (which is comforting as someone with little auto knowledge, brand recognition does sell). I got two new tires installed - the day after I called, and within 3 hours. I'm a terrible adult and putting air in my tires all weekend to hold off and find a good rate wasnt the best decision, but now I know where to start next time.

Owners were there working hands on with their customers. I was accidentally a total pain in the ass…read moreand they were still super nice! (I dropped off my Jeep and left with my key in my bag-duh-AND couldn't find my wheel lock. Total nightmare client. Whoops.) Highly recommend them if you're looking for a family owned spot you can trust!!

I was able to call and make an appointment within an hour of calling. Ed was taking care of me and…read moretogether with the help of Chris from the parts department really went above and beyond to help me out. I am so grateful and will be coming back for my service needs. Thank you guys so much!

Oil light came on. Stopped to have checked. Got right in oil change done with other filters…read morechanged. Less than one hour. Super customer service. Wayne Boone and Annie. Reasonable price and asked before doing extra. Not my normal dealership but would almost certainly go back and highly recommend! 10 stars!!!! Thanks. And my husband's life was spared.

Took my Jeep in for a slow leak in one tire. Jack was exceptionally helpful. Happy customer.read more

4 all season tires for $830.00. Appt at 9am and got out the door at 11:45 on a Monday. They were…read morequite busy but from my observations, new manager Dwayne I believe his name was??? Very customer service oriented, attentive and an honest businessman. He worked as quick and efficiently as possible when the lobby had quite a few people.. maintained his professionalism and was happy to answer questions and provide advice. I'd keep coming back based off how he handled the lobby of customers. Didn't try to upsell, gave customers options on how to handle their situation and broke down pricing which was 5 star service. Only minor critique was hoping I'd be able to get out of there sooner but it was a busy day.