Never, ever get any "free" services from Auto Zone. The incompetent counter person who attempted to…read morechange the battery bent the terminal connectors after trying to connect it backwards and now after being here over an 1.5 hours still waiting for correction. Free costs time, and now costing a small business owner money. Pay up front and have professionals do the work. Let this be a warning to all.

Very helpful associates. Especially, the young ladies on staff. There appeared to be good rapport…read moreamong the team. Well stocked, varied inventory. The store was neat and clean. I was able to purchase an accessory that I have been unable to locate elsewhere.

Unprofessional Service and Poor Customer Support! Skip this store!…read more Visited this location today seeking help with an evaporative emission system part for my 2019 BMW X2. I provided the year, make, model, and fault code (P0446), along with the part name, but did not have the exact part number. The employee at the counter (young black American female) struggled with the spelling of "evaporative," repeatedly entering it incorrectly despite my attempts to clarify. When I politely pointed out the error, she became defensive and blamed me for not showing her my phone clearly enough (which I had already done). Her tone shifted from dismissive to confrontational. What made this worse: * No greeting when I entered the store * No acknowledgment or offer of assistance until I approached the counter myself * Became visibly irritated when I corrected her spelling mistake * Accused me of being unclear after I had already shown her the correct spelling multiple times. I left without the part. If you're going to work in customer service, basic courtesy and patience should be the baseline. AutoZone's competition will gladly earn my business if this is the standard here. What's even worse is customer service like this is one of the reasons companies would rather incorporate AI agents than hire people to interact with customers. This could have been an easy sale. I don't think it could get any easier, but to get an attitude, become frustrated, and then slick with me all because your computer can't find a part due to your spelling errors is insane. She needs training or find someone else. Highly recommend you skip this store.

Seemed well stocked. Appears to be popular. Shares a large parking lot just about block from a car…read morewash which makes immensely sensible if you need any car wash supplies ... like rags, buffers and waxes. Usually car accessories at expected prices.

I wish we had auto salvage yards up north like this one. Football stadium size yard with vehicles…read morelined up like soldiers, all raised up on horses. The office tells you where the particular vehicles are that match the part you need. They give you a section # and Row # of where to find the vehicles to retrieve your part. Bring your tools and go and pull the part yourself. The bonus is that you also get all the screws, bolts, nuts, clips and other hardware as you remove the part. Invaluable to a mechanic. Also the yard is clean with gravel and no oil or antifreeze. That's another bonus. To this end, their prices are very reasonable. DOUG, Well done!!

This place is not the best place to get your parts three guys in there do not know what's going on…read moreI was told my part was there went for nothing they said it would be there the next day I called they said it was on the truck not true now I just found out it wasn't even shipped from the first place it started to be find another place for your parts trust me

They have a very friendly staff. The prices are comparable with other places that carry similar…read moreitems. They are accommodating to getting your vehicle completed as quick as possible. The only negative point is they need to concentrate on quality control and spotting defects in products prior to installation.

Positive experience with Ideal. I just purchased a truck and was looking to get pricing on a…read morebedliner. So one at the dealership suggested them so I went to their site and send a message. The called me a few hrs later and had me in same day for the install. Price was very fair and they were finished in 20 minutes. In and out and very easy. Will likely check with them forst when I start doing more upgrades .

We were in the neighborhood, so we stopped by here…read more It turned out to be a very good visit. I needed some new windshield wipers for my car. We'd bought some inexpensive ones at Walmart, but they didn't fit properly. We got very good and friendly service here. We explained what we needed. The gentleman looked up my vehicle in his computer and knew exactly the sizes and style of the wipes we needed. He took us to the aisle where they were. It was one of the easiest and fastest shopping experiences we've had. Of course, the ones we bought were more expensive than we'd hoped for, but they were just the right ones. I rarely do anything much maintenance wise with my old car, so it was certainly worth what we paid to have new workable wipers. And when my husband went to install them, they fit perfectly and went on very easily. Now that we know about this store, I'm sure we will return again should we need anything in the auto parts family.

Bob Poona went out his way a took me to my truck that was broke down. store 5164.very professional…read morean honest. We need more people like this in the work place.

I went to O'reilly auto parts this morning to have new wiper blades installed period I didn't go…read morefor the $38 per wiper blade. I went for the 1699 per blate period the man that helped me was very nice. He installed them quickly. And I'm very happy with the result. I highly recommend

This store sucks. I was ignored by the staff as I waited, patiently , for help. Then another…read morecustomer cut me and was helped. The second employee kept playing on his computer. No acknowledgement whatsoever. Walked out, will spend my money elsewhere. Never again.

When it comes to auto supply stores you'd think an auto being an auto all supply places would be…read morepretty much the same, but in that assumption you'd be wrong. There are those that are junkie, more dedicated to the trailer trash warriors carrying a lot of novelty crap like the dancing hula girl to hang from your review mirror, the bikini girl emblazoned mud flaps and rebel flag license plates. There are also those more like warehouses than stores dedicated to the auto repair industry with all their clerks busy on the phone taking orders destined for immediate pick or delivery having little time or concern for a customer only making single item purchase. Then, there are places, but not many of them, like Bennett Auto Supply on North Dixie Highway which is clean, neat, orderly, well organized, has just about everything you may ever need. Matter of fact, I buy items for my boat as those items are often the same but less than half the price charged by the marinas or marine supply outlets. The best part of this store however is, and the reason I'm a Four Star fan, is their customer service. Every time I've ever been in here, and I've been here a lot, they have always had time for me, have always been helpful and have always been able to provide me with knowledgeable as well as competent advice.

Great customer service by Steven!! Thank you for installing my headlight bulb on my 2016 Jetta!!…read more I will go out of my way to be a loyal customer!!! Thanks again, Krystal

On our search for a car for my husband, we stopped at this dealership to inquire about their…read moreelectric vehicles. One of the salespeople greeted us and explained to us that the model we were looking for (ID.4) had a stop sale. Some kind of a nationwide issue. He did not want to say what the issue was, but when we got home, we just did a google search and the issue had to do with an electrical problem.... Hey, if we can find it online, why not be transparent???? Anyway, we are still searching....

Bogus fees for purchasing a used car. Waste of time. Owner…read morekeeps calling greedy. Car was old and under 5k, they had me paying almost 9k.