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    Bennett Auto Supply

    4.3 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    Terry's Toppers Vehicle Accessory Center

    Terry's Toppers Vehicle Accessory Center

    (15 reviews)

    The customer service and related in-house system(s) to…read moresupport customer inquiries is very disappointing for a place that has been in town for such a long time. They seem very disorganized and are unable to efficiently access basic customer information. They ask the same questions every time I call rather than just being able to look me up as a customer and know my details, history, and whether I'm waiting on parts or service. Customers shouldn't have to call to see if a part came in. If you spend close to $3000 on equipment for your vehicle, don't expect a comparable level of customer service after the sale. Read on for more details: I purchased a fiberglass cap for my truck and needed a warranty replacement for a part. After stopping by to have it checked and a part ordered, no follow up. I called after three weeks and was told my part wasn't there. After a conversation about what happened to my original part, a new part was ordered and was to arrive in two days. Again, I was asked to call back and check on the status . Reluctantly, I called to check on my part a few days later and was told it was not there. I was then informed that it would be there by Friday. When I pressed for an explanation, the part in question mysteriously appeared. It was replaced that day.

    Dropped off my topper to have some work done. I had to call twice to get updates. It took two more…read moredays than they said it would. When I went to have the topper installed back on my truck, it took hours. The guys they had working on my truck kept stopping to do side projects and help other customers. To top it off, they used screws on my topper that are starting to rust after a few weeks. If you are looking for a good customer service or you're not a fan of waiting, like I am, I wouldn't recommend using them.

    Bennett Auto Supply - autopartssupplies - Updated May 2026

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