Our truck broke down in the middle of our road trip from California to Idaho…read more I stopped at autozone for help and CHASE was very helpful. Customer service was way beyond than what I expected. Thank you again Chase for all your help knowing we were out by ourselves with no family around. We are back up and ready to continue our family vacation. God Bless you!

I ordered a part for my car and they told me the price and I had to pay even MORE because the clerk…read moredidn't tell me about additional fees. I could have paid the SAME price at O Reilly's for a LIFETIME warranty on my part!!! I'll NEVER go thru this store AGAIN!!!! I didn't even receive an apology.

Night and day difference between service at O'Reilly and other local auto parts stores. The staff…read moreare very helpful and knowledgeable. I'll gladly drive further and past other auto shops to send my business to O'Reilly.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Doug, Thanks for helping keep a KJ Medelez truck on the road…read morefor us. Joe Mize with Triple M Truck and Equipment. Wheels Down

Tessa (Pocatello location) was fantastic to work with over the phone and in person--patient,…read morehelpful, and conscientious. After confirming she had the parts we needed in stock and quoting me the best possible price, she pulled the items and had them waiting for me on a cart when I arrived. She went the extra mile and loaded them into the back of my vehicle for me on a cold, windy day. She was happy, friendly--very good at her job! I appreciated the super service.

Took over 3 months to get my machine finished, the price seemed a bit steep but that's subjective…read moreso that's minor. But jerked me around over and over. Terrible customer service! Definitely don't take anything to have them repair it.

These Guys had what I needed for working on my DRZ400sm coming back from California along the way…read moreto Yellowstone!Thanks dudes! Really great people especially the service lady in the back highly recommended!

The Good: Made good on the warranty on my Ever Start Platinum battery…read more Needs Improvement: I'd called and had spoken to someone(in the auto center) about the battery having tested low by an oil change place. I was told if they (Walmart) found it to be "bad", they'd replace it. I said, okay, I'll bring it in. Long story short -- they wouldn't / couldn't test it while it was still in the car without me making an appointment. (They aren't like AutoZone or O'Reilly's -- who will test it with a portable device.) ) They should have told me that on the phone call. Result was I wasted gas and my time showing up w/o an appointment. When I brought in just the battery a day later, it took an hour and a half for them to test and try to "restore" the battery. Bottom Line -- I have had good experiences dealing with Walmart on batteries that failed under warranty. (Like failing in the last 2 weeks over being under warranty!) Walmarts are everywhere, so it's easy to get warrany assistance everywhere. I'm displeased with the assistance from this Chubbuck Walmart but I'll continue to buy batteries from Walmart given that it's turned out okay in the end.

I stopped here on my way out of town a couple weeks ago. It was a Sunday morning around 10am. I…read morejust had hit a median and was worried I had messed up one of my tires . I was sitting in the tire lane and a lady walks up and I told her what had happened. She immediately checked my tires and was so incredibly friendly . She even looked under my vehicle to make sure nothing was leaking or that I didn't break anything . She did find a nail in one of my tires and carefully took it out . Luckily It didn't go all the way through . She caught it right in time before any further damage. I was so grateful for her help. I didn't get her name but she had blonde hair and was wearing a hat. We need more humans like this around . Thank you so much for your exceptional customer service .

These guys know their business. Very smart and friendly. We talked about car projects for about 5…read moreminutes. Highly recommend.

Very helpful business to get your parts! The sales reps are very knowledgeable and will try to…read moresource the part you need if they don't have it.

For a scrap yard they need to get there act together aprently you have to make a reservation to…read moreget a car part and when I did they lost it they had no idea if they had my kind of car at there faculty or if they had the parts I was looking for

They are OK...ish... I almost feel like I donated them half a star. I feel like they do belong…read moreright in the very middle. For the area they are very decent and have some oils, filters, lawnmower batteries and other parts that are priced not above their market value which is the great plus. Some automotive stores here sell overpriced parts that can be bought cheaper even in the suburbs of Chicago where the official median income is $70000 per household compared to $42000 in Poky. The only thing they might need to work on is their customer service skills. First I think they try too hard on overselling stuff I am a simple man and I do not drive a $60 000 car so trying to charge me $80 for 2 air filters sounds unreasonable especially after I mentioned to sale's dude that usual price is about $30 for both your rep tells me that I am mistaken and that is what the current prices are for air filters I understand how sales works and someone has to purchase the expensive items as well, but after a customer demonstrates some knowledge and asks you about a particular item the attempts to keep pushing the overpriced crap should be abolished in my opinion. Another thing is we all exist in time and space and plan our limited precious time on Earth in a certain way. If I call your store I am trying to save me some time and I do not have all day otherwise I would have stopped by personally, waited in line and asked in person, so when I have few minutes to spare and call you during my short break and your rep answers with "Hello, can you hold I am with the customer " it certainly raises my eyebrows. And who do you really think am I to you? Sorry if I sent the wrong message, but I don't wanna be your friend and I don't wanna be your lover. Just another customer who might go elsewhere where the reps got time to answer the phone calls they pick, you know. That simple. If you are too busy to answer the phone call, why would you pick up the phone? If you are with another customer finish what you are doing and then pick up the phone or call me back. While trying to be with 2 customers at once you are just risking of losing them both. Designate a dude to answer the phone or something. All I wanted to know was if you guys have the item in stock and ended up purchasing it elsewhere.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.