I've had several high end European Import autos for Chad and his crew to service and repair. RxR…read moreAutoworks have always been ethical, professional and timely in their work. Highly recommend.

The exhaust system on my truck failed - some studs that were pressed in broke. I was expecting to…read morehave to replace the whole back portion of the exhaust, but Joslin's told me they thought they would be able to punch them out and replace them with bolts. I brought the truck in later that day for the work. Later on I received a call that all was finished. All in all I am very happy with the work that was performed. They could have sold me a complete exhaust, but instead fixed what was there at a substantial savings to me.

Tessa (Pocatello location) was fantastic to work with over the phone and in person--patient,…read morehelpful, and conscientious. After confirming she had the parts we needed in stock and quoting me the best possible price, she pulled the items and had them waiting for me on a cart when I arrived. She went the extra mile and loaded them into the back of my vehicle for me on a cold, windy day. She was happy, friendly--very good at her job! I appreciated the super service.

Use to always prefer Napa as my one place to trust buying parts for whatever my car needs, seems…read moresome parts were direct from the Manufacturer. not anymore! A year ago I bought the air filter for a car and it was in sale thinking I was getting a smashing deal, I bought it, opened it to find the cheap $10 one you can snag at Walmart. But seeing how I paid less than what Walmart sold it for, i'd let it slide. Well maybe that was a warning, and I chose to ignore it. I bought a battery on July 27th 2020 for a car, I bought it knowing it was more expensive than competitors in town, but I liked the warranty attached (24 months) Well 6 months later the battery is shot, and they want original sales receipt before they will warranty the battery. forget I can see the charge on my bank statement, It's the only thing I bought from Napa in the past year (or longer), and forget the manufacture date on the battery is from April of 2020, and forget the top of battery being marked when it was purchased. And to add insult to injury I can't even log into my online account to see if it shows on there. Done everything I can think of to reset the password but the account is now locked, the icing on the cake with that is I regularly get NAPA's weekly ads but have yet to get the email to reset my password. When you consider that every one of NAPA's competitors will record your info and if you have any issues in the warranty period you just need to show up with the battery and tell them your name. I have called customer service twice now and have not heard a single word back. So jumpstarting a car every day isn't my idea of fun, with that in mind, Today I made two pledges. 1. I made a monetary pledge to another business for a car battery I need. 2. I pledge to NEVER buy or recommend NAPA AUTO PARTS for auto needs especially anything with a warranty. All this just has a very negative tone so I suppose I'll add a positive to all of this: I'm positive NAPA must be going out of business with how much of a pain it is to even get a response on my warranty issue. Even a response of "no" is better than not responding at all. And I have a working battery for my car finally.

Helped me out of a jam and I really appreciated it. If I lived in the area they would have my…read moreregular business.

My 2000 Alero is 27 years old. John and his team got this old girl running again, better than ever…read more The charges were lower than the original estimate and I'm confident that my automobile will be able to last many more years, with their help. They worked until everything was in good running order. They will not steer you wrong! These are the nicest, kindest and most knowledgeable people, when it comes to mechanical problems. The people who run this business are trustworthy and deserve your business.

Greetings from Travis AFB., CA. Pulled up, as I was in the area traveling on my way to Minot AFB…read moreNorth Dakota. One car ahead of me in the pit, they were out in a couple of minutes. I was greeted and told we'll be with you in a moment. I was then marshaled in over the pit. They ask what I needed, they directed me to a waiting room, coffee and popcorn as they conducted their assessment/inspection and began topping off all the fluids in the vehicle. Then updated me with details of recommendations. They were very thorough with outstanding work. Both gentlemen are very social and great to communicate with. The business supports military and veterans, so stop by and see what offers they can provide you with. Price was very affordable. Great customers service and professional vehicle care. Thanks guys.

Beware!!! My husband and I took our cars here and they have cost us so much money for the…read morerepercussions of them touching our cars. They lost his powers tearing cap which they should not of touched. We confronted them about it and they took no responsibility and swore they did not touch it. I latter discovered my power steering fluid was almost completely empty. My oil was also a bit low and needed a quart... after an oil change... coolant was low in both vehicles, washer fluid was low. My husband air filter, one clip was off and it was wet on that side and filthy so clearly they did not check it as it badly needed replacing. They suck!! I have air in my power steering and need to take it in now to Mini in Utah so that it can be fixed right as I've not found a local mechanic that knows mini's. I've never had an issue with getting my oil changed before. Do not take your car here unless your board and need extra bills and your car to be suddenly unreliable after.

I highly recommend Jack's Auto Body for all of your painting and repair. Also for custom and…read morerestorative needs. The owner Mike, and his team are fantastic to work with. Mike honestly answers all of your questions, and explains exactly what is involved in the repair or restoration. He is very fair with costs. The quality of is work is excellent. I wish I could give a higher rate, if I could it would be more than 10. Thank you for all you do, please stay true to the excellent job you are doing.

Recently we had some damage caused by a previous windshield installer that caused rust to the…read morewindshield frame. This is not a trivial repair and some shops will not even attempt it and consider the vehicle totaled due to the cost to replace the structure rather than repair it. Jacks understood the value of the vehicle and worked with me as I coordinated the warranty repair with Safelite. Jacks provided an accurate estimate before the work was started. The team at Jacks is fantastic to work with Kendall and Mike were supportive through the entire process. The repair was done well and the cost was within the estimate. I would recommend Jacks to anyone who needs specialized auto body work in the Pocatello area.

We were on our way to Pocatello when we passed a truck and it kicked up a rock into our windshield…read more I called Dave's and they told me they could fix it right away for a small fee. It took about 30 mins and my wife and I enjoyed our conversation with the man who did the work for us. All around they made a lasting impression. I recommend their service.

This is 3rd time I've been ignored by this business to have someone come out and give an estimate…read moreon residential window tinting in the past 5yrs. 3 strikes and your out.

* Some of the services that brought me to Master Mechanix where to correct faulty repairs from…read moreother shops which included engine and suspension work. * As a senior citizen and after several unsuccessful and expensive services from four other relatively well rated auto repair shops, I started to wonder if I would ever find 'A Really Good Mechanic'. * I met a seasoned Classic Corvette owner at the Post Office and he referred me to Master Mechanix (located right on Main Street in Pocatello, Idaho). * I found that the owner, Ray Campbell, runs his business in an Ethical, Professional and Friendly Manner ... How Refreshing! * Upon more research I discovered he has a Stellar Reputation amongst his Peers and Valued Customers for his Precision Automotive Skills ... And he indeed lives up to his well deserved reputation! * He is an ASE Master Certified Technician with consistent 40 Years of ASE Certification. * His Diagnostic Accuracy was Impressive, including Excellent Quality Control. * I have received precise 'Right-The First Time' Repairs. * He gives Clear and Detailed Invoices. * His pricing is surprisingly very good considering their skill sets by far exceed the others. * And as a somewhat apprehensive customer, he goes that extra mile to answer any of my questions in a easy, down to earth way. * My well maintained 35th Anniversary Edition Camaro runs as smooth as silk, thanks to the Conscientious and Skillful Team at Master Mechanix. ~ Thank you guys so very much ... Keep up the good work ~ Note: I read some of the previous reviews and I find it so hard to believe because the service I received was 'Off the Charts Excellent'. There are a couple of other shops named Master Mechanic, etc ... Perhaps they are mistaken.

My colleague and neighbor recommended this place for general maintenance for my 2004 4Runner. I…read moreemailed Rick and made an appointment and when I picked up my truck and it was exactly the price we discussed, no surprises. They did a much overdue tuneup and oil change and repaired a problem with my headlights. They went the extra mile and polished the headlights that had turned yellow with age and I didnt see a charge for it on the invoice.  Truck is now running like a top! This seems to me to be an honest and quality mechanic that charges a fair rate and you cant ask for anything more.  Im looking forward to a long relationship with Master Mechanix!