Unhelpful and rude. Avoid if you can. Told me that they couldn't help me find oil for my car because they didn't have the engine specs. It's a 2020 popular model of car. Walked into auto zone three lights away and they helped me with no issues. read more

Broken ankle, needed battery replaced but tech checked starter and other possible issues before simply replacing battery. I couldn't even get out of the car but did not have to! Eddie took care of everything including payment from the car! read more

Very helpful customer service on my last two visits. I got a battery iinstalled and today they swapped out wiper blades under warranty that were performing badly. They were helpful and made the process easy! read more

Ole Betsey was talking again, needing more attention -- which she gets of course.. Seearing pell mell about brakes and pads and things between my teeth, the sales associate intercepted my new line for powering steering fluid. Whisking the jar from the shelf and steering me toward the checkout, I got rung up for about four bucks. Jamming that jar down the vat of fluid thirst -- we reached a compromise. Ole Betsey lays off her naggin' a bit & I'll check her fluids out more often. #deal read more

Pulled up to the front door after jumping my car to get there. They came out and did a free test to see if I needed a battery charge, new battery, or worse... An alternator. Turns out it was just a dead battery - phew. He pulled up battery's that they had in stock and had it installed in my car in a matter of minutes. He was very nice about it and very efficient. I was there for maybe a total of 15 minutes. read more

Advance Auto Parts - Auto Parts & Supplies Near Me - Mount Pleasant, South Carolina

Great Store and very Fast service! I was checking my mother's car out and battery was dead. Luckily I had a portable jumper and took the car to Advanced Auto Parts on Savannah Hwy. Robert was Awesome all I needed was the year, make, model of her car and found the correct replacement battery. Plus they installed it since I didn't have any tools. Thanks Robert 4 Stars ! read more

I made online order and I bought wrong battery for my car. Travaris Johnson, the store manager, was SO helpful guiding me to correct part, doing immediate credit for my online order, even installing for FREE. Whole process normally takes a few hours. Here, with Travaris, I was in and out in 30 min. Excellent service and excellent rapport with a new customer. read more

I bought a pair of wiper blades here about two weeks ago and one broke off while I was driving. I went back to get a new one and the manager replaced it for free! Fantastic customer service - will definitely be shopping here again. read more

Needed just a couple bottles of power steering fluid I come and the doors are locked. One lady is walking off said she's off but the other guy will be back... you can't leave a store locked and unattended during open hours. Literally had not time to wait on someone unreliable and not know when they'll be back but autozone down the road was great! read more

I'm a do it yourselfer guy when it comes to my car. Not because I like working in my car or that I know a lot about cars, but because I'm too cheap to pay a shop for anything I could bloody my own knuckles doing over a weekend. Advance Auto is my go to shop for both parts and mechanical assistance after I break things beyond my abilities. The team here is solid. They always are right there to help me find the parts I need and give me the tips I should have googled on how to install the part the RIGHT way. The prices are fair for auto related stuff, and they have pretty good sales on critical stuff like oil. Great shop. Totally recommend! read more

Stopped in and they were rude and not helpful. Drove down the road to Auto .Zone, they were amazing and so kind!

Stopped in last Friday leaving one job and heading to another. Was in a major hurry and walked in and was assisted by Travaris. Told him I needed a battery and he took the time to come outside first and check it for me. Once we realized that was what was needed we picked out a battery in less than a minute. Then he mentioned he could change it for me, and I am not kidding, it was less than 3 minutes and he had it in and me on my way. Thanks again for your help Travaris. You are a real asset to Advance Auto! read more

Ask for Pat at this store. Incredibly helpful, knowledgeable and friendly. He's the man. Great store with great people.

I went in this past Saturday to get a headlight for my elderly sister's Volvo. The EXTREMELY nice and professional young man that helped me, Pat (he had a boot on his foot) went above and beyond. I'm pretty handy but this is not something I could have done alone even if I managed to figure it out. He's a great employee and this is an example of what customer service should be everywhere! Thanks again to Pat for putting me back on the road safely! read more

Recently, my husband backed his car out of the garage and onto our street to run me up to Ben Sawyer for an 8:00 P.M. froyo run at TCBY. Before I could get my seat belt locked, the car died. Since he had recently replaced the battery (and the ignition was turning over) he was confident that a dead/defective battery was not the problem. One of our neighbors suggested that perhaps, there was condensation in the gas tank, or an old spark plug. He helped Joe push his car to the curb and we decided to see if 'water in the gas tank' was the problem ... but, to do so, we needed dry gas. The first call was to the Kangaroo station at the corner ... no luck. Then I remembered passing an auto supply store on my way home from Gerald's (near Venning) a few weeks ago but could 't remember the name ... so, of course, I searched Yelp and voila, Auto Zone, was located a 'few doors down.' Noting they were open until 9:00 P.M. I called and was pleased that the phone call was answered right away. When I asked if they sold dry gas, the young associate replied, "Huh?" ... then, I repeated, "Dry Gas ... Dry Gasoline" ... and when he didn't respond, I added, "It's an additive that I can put in my gas tank to remove condensation." He then replied, "I'm not sure" to which I said, "This is a product that is usually found in a store such as yours. Would you mind checking with someone who is familiar with the stock?" Within a minute, an older gentleman (Ray) came to the phone and asked how he could help me. When I told him that I was looking for dry gas he quickly responded with the name of the product they sold and that it was in stock. I thanked him and said that we were on our way. He repeated his name and said that the cashier (Adam) would have a bottle waiting for me. I thanked Ray, again, and we headed up to the store. Man, here it was, going on 9:00 P.M. on a Thursday evening and the place was packed. Since the bottle of dry gas was already at the point of sale station, I was in and out in a flash. (Just in case you were wondering, water in the tank was not the problem. Unfortunately, it was the distributor. Ouch!) Ugh ... the windshield wiper fluid prompt came up on my dashboard this morning ... I'm off to Auto Zone! read more

Decent parts store. The location is right on 17 after you exit I-526. They have everything you need for an auto parts store. The staff were helpful and friendly. read more

Horrible customer service. Purchased an Item there that had a core charge. Went to return the core and was told. Only a store credit was available. Will be contacting my credit card company read more

On Thursday Dec. 15 I had a dead battery which seems like a simple problem, but sometimes its not. What started as a really bad experience was turned around by a wonderful CSR named Darby. She was kind and quick to offer assist, as far as she was able, and offer to contact the manager when I was dissatisfied due to a warranty issue. Darby was personable and prompt. Matt also assisted her in the completion of the installation of the battery once the manager made things RIGHT. ONE bad experience turned into a GREAT one thanks to Darby, Matt and Manager on duty. Thanks to this team I will refer anyone to Advance instead of those other places in Mount P. kudos!.. Kelly Lea read more

When I called to see when they closed (around 7:00pm) and the worker stated "9:00pm"...he also added with a happy smile to his voice, "we will see you later tonight!" Just perfect! That should be their trademark slogan. When I arrived to the store, I was greeted by a smiling gentleman who asked me what he could do to assist. I asked him if he could perform a diagnostic on my car since it has been having issues starting. He did the diagnostic and ruled out the battery and the alternator AND then proceeded to assist me in treating my lack of freon in my AC unit! What a blessing that he looked for a way to please me above and beyond the call of duty. We shared a special moment at the end and I knew we would see each other in the future. read more