Once again, Gerald's has shown me why they are the best place in town to buy tires. I have tried…read moreother places, and have gotten a little bit lower price. But...is a few dollars worth the marked decrease in service? No. I needed new tires for the car my wife drives. I called Gerald's on a Friday and spoke to a sales rep and we decided on a set of Michelin tires. He said they would be in sometime Monday and I could come in and have them installed. I asked if I needed an appointment and he said no, they'd take care of me. I got the call and headed to the shop. 45 minutes later I was headed home, with the tires installed, paid for, and everything taken care of. I always get the road hazard coverage and they never question anything. Three times in the past, I have had a damaged tire covered under the road hazard and they have fixed it once and replaced it twice, no questions asked and for no charge. If you want great, friendly service at a fair price and don't want to have any regrets about your tire-buying decision, go to Gerald's. You will not be sorry you did.

Once again, Gerald's has shown me why they are the best place in town to buy tires. I have tried…read moreother places and have gotten a little bit lower price. But...is a few dollars worth the marked decrease in service? No. I needed new tires for the car my wife drives. I called Gerald's on a Friday and spoke to a sales rep, and we decided on a set of Michelin tires. He said they would be in sometime Monday, and I could come in and have them installed. I asked if I needed an appointment and he said no, they'd take care of me. I got the call and headed to the shop. 45 minutes later I was headed home, with the tires installed, paid for, and everything taken care of. I always get the road hazard coverage and they never question anything. Three times in the past, I have had a damaged tire covered under the road hazard and they have fixed it once and replaced it twice, no questions asked and for no charge. I have had instances where I have had a small hole in a tire, that I did not buy at Gerald's, and they have repaired it at no cost. The customer service at Gerald's is beyond compare...phenomenal. Everyone is friendly, smiling, and they answer any question you have. If you want great, friendly service at a fair price and don't want to have any regrets about your tire-buying decision, go to Gerald's. You will not be sorry you did.

This is a tire shop, people. These guys didn't major in hospitality lol, they work on cars. Five…read morestars for being what I would expect- real. I don't need my tire guy to give me a fake smile, just fix my tires. Great price. Easy in and out. I didn't have to wait at all. Gerald's had a 3 hour wait. Betty's Tires got me in and out fast!

Absolutely a joke! Trusted them to do work on my work…read morevehicle. Ordered the rear differential from LKQ. Wrong gear ratio to the front! My speedometer was off 15 miles per hour, and my 4 wheel drive doesn't work! Ended up snapping my driveshaft, which will probably cost me a few thousand to fix it and all of the other issues due to the inept individuals working there. Went in to ask them to help me and the manager actually referred me to a shop I have used in the past! These people are amazing. Betty's told me he had one dude in jail, one on vacation, and it was just him and another guy not qualified to do much other than brakes and eating boogers. This is my last but I have more stories about this ahit hole to follow! Stand by

I've been a long time customer and this is the only place I'll take my car in SC. The entire team…read moreis kind, helpful, and efficient. I trust them implicitly, if they suggest a repair or a service I know it's not an upsell it's because I need it. I recommend this place to all my girlfriends to get their car serviced. My car has over 240k miles on and they make sure to keep it safe and drivable which is exactly what I'm looking for!

I would not send them or let them touch your car. I have been to many mechanics and in my life,…read morethis has been the worst experience in my life. I have to take my car somewhere else to get fixed. Had to get my car towed from their business. Absolute waste of time and money.

I had a terrible experience here. I ended up paying for a tire that they never put on my car. I had…read morea nail in my tire that I brought in to be fixed. The nail was in a spot that couldn't be patched so they had to replace the whole tire. THEY NEVER PUT THE TIRE ON MY CAR. Unknowingly, I drove off the lot with the same tire I brought it in with the nail in it!! I left without a new tire. Upon realizing, I went back and asked for a refund FOR THE TIRE I PAID FOR BUT THEY NEVER PUT IT ON MY CAR. I wasn't told "sorry" by any staff. the manager came out and didn't apologize at all and simply handed me the refund receipt. TERRIBLE CUSTOMER SERVICE!!!! Do not bring your car here unless you want to be scammed

On July 2, 2025 I went to pickup my 2012 Nissan Titan and after paying $1699.75 for the work I…read morenoticed a soccer ball sized dent on the left front fender. Long story short, Will assured me that they would take care of the damage either through their insurance or out of pocket. He even sent me to Better Collision to get a repair estimate. Since then, over a month ago, they've blocked my phone number and won't return my messages. Despicable treatment to someone who has spent $2300 with them this year and several hundred in years past. Never again! I'll only go to BBB accredited shops from now on. Shame on you Will and Hay Automotive in Mount Pleasant!

Martin is great! He was Approachable, honest, and a great communicator. I will be taking the rest…read moreof the company truck to him.

Do not provide business to Affordable Tire and Auto Service…read more It pains me to write this review after a year and a half of good service at Affordable Tire and Auto Service. After replacing all four brakes and attempting to diagnose a steering wheel wobble over a few visits, I noticed damage to the underside of my vehicle. My vehicle is a full-size Ford Transit commercial van and it was obvious that someone jacked it up on the body welds where you would lift a minivan or small car, denting it. In the most cordial manner possible, I brought this to the attention of Martin, understanding that mishaps happen. He maintained a position that his shop was not at fault for the damage. I demonstrated that his floor jack fit into the dent. I have pictures of the underside of my vehicle before the damage occurred and the vehicle was not serviced anywhere else for over a year. There is no reasonable explanation other than the damage occurring by them. Begrudgingly, Martin agreed to have my vehicle repaired. The next few weeks went by with many unreturned voice messages and texts, and finally a visit to a body shop of his choosing that turned down the job. The second body shop he sent me to provided a quote which I promptly sent to Martin to review. Another few weeks went by with difficulty reaching him. At no point did he ever try to initiate any contact to move towards a resolution. When I got back in touch with Martin over a month had gone by since bringing the issue to his attention. In order to try to bring the matter to conclusion, and avoid having my van tied up for weeks at the body shop, I offered to reach a settlement for an amount below the estimate. This angered him and he seemed to think this whole matter was some kind of scam. A week before my appointment to drop off the vehicle for repair I received a call from the body shop informing me I needed to provide a deposit for half of the amount. When I told them Affordable Tire would be responsible for the cost they further recommended they pay the entire quote in advance to avoid any problems releasing the vehicle to me when it is completed (the repair cost was relatively small in terms of body work). For the next several days both the body shop and myself tried to reach Martin with none of the texts or voicemails getting answered. When I reached him he was upset that a deposit was required and was unwilling to pay the total in advance. On a follow-up call he told me the deposit was taken care of. The morning I dropped off the car the body shop told me the deposit still was not paid. I got Martin on the phone and he personally came to the body shop in anger. He had a position that he has a special relationship with the body shop and didn't think he should pay anything in advance but eventually put the 50% deposit down. On the service paperwork I wrote "to be paid by Affordable Tire and Auto Service" and kindly asked Martin to initial it. To this he became irate and totally refused to put anything in writing. Eventually he stormed out saying "I ain't signing nothing!" In shock at these events, I had to go sit in my car to decide what to do. With the past as a guide, I can only expect further frustration dealing with Martin and it's not worth the hassle. I profusely apologized to the staff at the body shop and left with my van. With Martin's unwillingness to put the agreement in writing I am forced to explore either small claims court or start an insurance claim which will seek damages on their business liability coverage. It's worth mentioning in this saga that the repair estimate was not very high, about the same amount I paid Affordable Tire to get four brakes done. This makes it particularly sad because my motivation was not to recoup money, it was to give them an opportunity to make things right and hopefully continue using their service. Do not provide business to Affordable Tire and Auto Service.

Usually I go to Jiffy Lube for oil changes. It's quick, easy, and no-frills. For some reason I…read moredecided to try Firestone this time and figured booking an appointment would make it even easier. I showed up on time, checked in, and asked how long it would be. They told me forty-five minutes, which already seemed excessive, but since I was there I waited. After an hour I asked for an update and was told they didn't have the right filter for my car and needed to go buy one before they could even start. No one had mentioned this during the full hour I was sitting there. I said never mind and asked for my keys, and then they couldn't find them. Apparently the technician had taken my keys with him to get gas. Eventually they returned them and I left. I drove straight to Jiffy Lube and ten minutes later my oil change was done. Zero out of ten. I would never go back to Firestone.

Had an emergency flat tire they immediately got me in first thing in the morning so I could head…read moreoff to work amazing people great staff great service highly recommend

I had a good experience at this location this past September…read more My replacement Pirelli tire arrived on time and an appointment was set to have it installed. I was initially concerned about parking as this NTB shares the building with a busy Starbucks; however, parking was a breeze. The customer waiting area was clean with pretty new, comfy chairs. The bathroom was spotless and there were beverages. There was no deviation from the 'out the door' price I was quoted over the phone to the bottom line total on the receipt/proof of purchase.. Everyone was courteous, professional and friendly. My job was completed in a reasonable amount of time. I'll be back!

Friendly, knowledgeable and helpful. Blaze got me in and out with recommendations and a quote.read more

I know that many times a tow service is hit or miss. It's dependent on availability, locality, and…read morepriority. This may not be your experience, but this was mine. I had a breakdown near the Wondo River Bridge. Contacted Sea Island, which is relatively close and they got a truck to my location in a little under 20 mins. The driver was kind, funny, and quirky. He likes his job and he has stories to tell. He got the car loaded in 5 mins and we were off! We actually had a little fun on the ride to the drop-off point with our driver. We squared up at the mechanic garage we requested delivery to and it was a fair price especially considering it was a holiday weekend. Thanks, Woody! 10/10 would recommend.

Took my 2010 Honda CR-V here to get my AC fixed dropped it off in the morning and it was ready in…read morethe evening the next day. Marty is super helpful and great and it was definitely appreciated. NOT TO MENTION that I was charged nearly half of what the dealership told me it would cost. If you live in the Charleston area, never take your car anywhere else. *Disclaimer: from the outside it looks almost like they are out of commission and kind gives off "junk yard" vibes but what they save on their landscape budget goes directly back in your pocket.

Craig and the team @ Zip's ROCKS! No, I'm serious! Craig's a…read morebass player/collector! Not to mention a great mechanic and he's been doing it for years! Top notch work always and reasonably priced. Thanks, Craig!

Zips Car Kare does great work and Craig ,the manager always offers smart advice . I highly…read morerecommend them.

Highly qualified and fast with qualified technicians. Helped with Lyft inspection. Thanks Michael.read more

Responsive and trustworthy staff that makes any necessary work hassle free at very reasonable…read morepricing.