I have been a Geralds Mount Pleasant customer for over 20 years…read more They are honest, punctual and nice to work with. I never worry about my wife going in by herself (I am an old guy) to get her tires checked. Trust is valuable these days. -Robert Molinar -

Just absolutely a no for me and my family. All of their claims are false…read more I bought tires and found a better price elsewhere in 2 days of buying them. Not only did they find the loophole (they were the exact same tire) but belittled me the entire time I was making my case to them. It wasn't worth it so I let it go. (We always treat the ladies nice....because they give you a rose? Then they make you feel as dumb as possible and call everyone over to make sure everyone is in on it. A very clear representation of today's society sadly) Fast forward less than 2 years and thought my transmission was going.. took it to a local trusted shop and turns out my tires from Gerald's were shredding on the inside and misaligned. Never making that mistake again.

We got a bolt stuck in our tire and drove over, several kids with us. They fixed it quickly and…read morecharged a reasonable price. One of the better experiences we've had in Charleston with car issues. Would recommend!

Service was great, people were even better. went in for a flat tire. They did an amazing job fast…read moreand accurate. The price was better than other tire/auto shop around the area. Shop local!

I had a leak in my tire but had to go to the doctor. Some gorgeous black guy came out and put air…read morein all my tires Going to find out what happened with tire but will buy from him if needed

Had a very bad experience. I was overcharged by roughly $1300 in parts. The manager and a mechanic…read moreboth assured me the numbers were correct and that I was even receiving a discount for being a repeat customer. I was only refunded the money after requesting receipts for the purchased parts which of course could not be provided. They called it a "rounding error". The rounding error was that they billed $1358 for a part that cost $13.58. The shop manager and a mechanic confirmed to me twice that $1358 was correct before "realizing a rounding error" had occurred.

I ran over a large screw while on vacation in Charleston and they repaired the tire past their…read morenormal closing time and I will reward their kindness with doughnuts tomorrow! A+ for them!

Hay Tire Pros was an amazing car repair shop when it was family owed. It was sold to a large…read moreinvestment corporation, now I've had two terrible experiences with the new ownership and staffing. No one answers the phone, or returns your call. My car needed a brake part that was unavailable nationwide, I asked for the part number and spent time trying to find a solution. I found an amazing parts fabricator, I had to pick up the broken part and Uber it to the fabricator, Uber to pick up the part, and take it to Hay Tire Pros. A month later my car was chiming with brake light and message that the brake fluid was low. I was on my way for an urgent appointment. I called them at 7am, 3 calls, no answer, left an urgent message. They never returned my call. Drove in a panic to an auto parts store, purchased the brake fluid, there was zero brake fluid in the car. I believe they replaced the part I'd had fabricated and did not add brake fluid. Bye Hay Tire Pros from a 9 year customer.

These guys are the best. I had a flat on my rear wheel of my BMW motorcycle. A fast leak. it was a…read moreslice, not a puncture so my tire repair kit couldn't fix the problem. I tried three other tire repair shops and none would help me. I limped my bike to Affordable and they couldn't fix it either but they tried their best to plug it so I could get 7 miles to my home. it worked! lifesavers. Then they refused payment for the temp fix. Highly recommend Afforable, the best. Thanks guys!

Smh...what ashame: Picked up a package before dropping my…read moredaughter's car off when we pick the car up the package was opened and two items were missing from the trunk ​ girl at the front desk is using chat GPT to give estimates , the guy in the garage obviously went through her glove compartment and console he put the wrong part in the car is making a banging noise when we left they won't honor a warranty there's roaches and spiders inside the waiting room we were sitting there and a mouse casually went from behind that little counter right through the waiting room right into the office like it was nothing I turned to the left to look at the lady to say something when she was looking at it and then looked at me and put a head down and didn't say a word did not say one word. Now I don't have a lift and some things you need to lift for but I worked in Auto Repair for 15 years that's why we had to go there because of the left they dented behind the right front wheel because they didn't put it on the left correctly they didn't balance the tires cuz the machine is broke and it's Affordable Tire and they don't have a wheel alignment machine because it's broken . When I brought the car back because of the noise and everything the next day she said it's going to be over $1,000 to repair it when they caused the problem to begin with . Just avoid this place they're not trained nobody certified there's no nothing except the money grab

I'd never knew I would write a five-star review for a mechanic but I have to admit... this place is…read moresolid I made an appointment for an oil change. It took them a while to talk to me and when they finally did, they told me it could take up to an hour and half. I was fine with that since they have wifi so I could work. Surprisingly i was out in 30 minutes with only a $28 cost with coupon online. Pretty solid compared to others

Way over priced and extremely slow. Spent over half the day waiting on brake pads to be replaced…read more Insane. Do not reccommend going there

Kenny and the team were great and so fast with replacing my four tires, balancing and alignment of…read morethem. Super friendly too! My vehicle has air suspension and requires a few extra steps prior to alignment; they paid special attention to this and showed me it was at the right height prior to performing the alignment. I was in and out in under 2 hours! They definitely made the process of getting new tires much easier. This is definitely my go to tire shop from now on!

They do NOT honor warranties. Make you jump thru hoops to prove it & still deny. Left my wife…read morewith no options, saying all's fine, but the car kept dying/not starting. Paid Firestone & Nissan $500+ to prove original belief that battery had a bad cell. Bought a new battery from Nissan. NEVER AGAIN NTB!

Took my 2010 Honda CR-V here to get my AC fixed dropped it off in the morning and it was ready in…read morethe evening the next day. Marty is super helpful and great and it was definitely appreciated. NOT TO MENTION that I was charged nearly half of what the dealership told me it would cost. If you live in the Charleston area, never take your car anywhere else. *Disclaimer: from the outside it looks almost like they are out of commission and kind gives off "junk yard" vibes but what they save on their landscape budget goes directly back in your pocket.

I know that many times a tow service is hit or miss. It's dependent on availability, locality, and…read morepriority. This may not be your experience, but this was mine. I had a breakdown near the Wondo River Bridge. Contacted Sea Island, which is relatively close and they got a truck to my location in a little under 20 mins. The driver was kind, funny, and quirky. He likes his job and he has stories to tell. He got the car loaded in 5 mins and we were off! We actually had a little fun on the ride to the drop-off point with our driver. We squared up at the mechanic garage we requested delivery to and it was a fair price especially considering it was a holiday weekend. Thanks, Woody! 10/10 would recommend.

I was in Charleston from Cincinnati for my wife's surgery when I noticed a front end noise that I…read morecouldn't risk driving home with. I called Craig at Zip's explaining my concern. He was very professional giving me a fair labor estimate (plus parts) for what we thought was a wheel bearing to be completed the following day. My wife had complications and I was unable to bring the car as scheduled, he happily scheduled for the following morning, new years eve. I was very concerned the car would not be completed as promised and we would be forced to stay in the hotel until after the holiday. Here's how it went.....Craig had one of his mechanics drive me back to the hotel, saving a couple mile walk. He called a couples hours later to tell me my axle shaft would also need replaced soon. I was thinking, ok, here we go..... nope! He was only letting me know and not pressuring and also told me since the car was already apart no additional labor was needed. I was shocked, did I mention....I'm out of town, new years eve, and a recovering wife?? The bottom line is this guy was completely honest with me, the repair was completed quickly, he went out of his way dropping me off at and picking me up at hotel without me asking and at a very fair price! I highly recommend Zip's and I will return the next time in My Pleasant, Thanks to Zip and his Team!

Craig and the team @ Zip's ROCKS! No, I'm serious! Craig's a…read morebass player/collector! Not to mention a great mechanic and he's been doing it for years! Top notch work always and reasonably priced. Thanks, Craig!

We are on a two week tour of the south, and found a nail in our tire this morning! Eric and his…read morecrew patched the tire and got us on the road in less than an hour! This is an underutilized shop due to the tire sales going on next-door at a discount store . Give these guys a shot! It's a great repair shop.

I simply asked for ETA four times and the shop manager kept replying "in a few" then he finally…read morecalled the mechanic in and told him I was rushing him. That was a lie, I just wanted an ETA. Poor communication