I came in with a slow crank on my mother's Honda Odyssey, figuring I'd be told the battery tested…read morefine and sent on my way. Tom Williams, the store manager, tested it and it did read good, and most people would have stopped right there. He didn't. He thought the grease on the terminals was melting in the heat and making a bad connection, and while he was cleaning them up he pulled the cover and found the battery in the van wasn't even the type on the label. Somebody had put a cheaper unit in at some point. He retested it against what it actually was and it came back failing. I live about two hours away and my mother drives that van every day, so getting it right on the first trip mattered. Tom laid out the AGM options, told me straight what the extra money on the four-year buys you, and let me make the call. I picked up wiper blades for her while I was there and he offered to put them on for her if she has any trouble with them. He chased the problem down instead of clearing the counter. That's rare anywhere, and it's why this store is my first stop for parts whenever I'm in Mount Pleasant. Thanks, Tom.

The staff is very friendly and knowledgeable. Coleman, a nice young man, helped me today when I was…read morein the store. He even offered to put the new windshield wipers on my car! It is so refreshing to have great customer service! Thank you!

Parks parts has repeatedly had my part or gotten it in an hour and they're not easy parts.read more

Stacy at store#05730 in Mount Pleasant was awesome! I stopped in Saturday and needed a new car…read morebattery. From the moment I entered the store she acknowledged me and said she'd be right with me. Stacy was kind, knowledgeable and very professional. She checked my current battery, replaced it and had me on my way pretty quick. Thank you Stacy! Sharryn

Stacy was very helpful and knowledgeable . She helped us find just the right headlight replacement…read morefor an older model Dodge . I would definitely recommend Stacy !

These folks are my go to for auto parts in Mt. Pleasant. I bought a pair of Trico wiper blades and…read moreneeded a PH.d to install them. After struggling, I went back to NAPA and Wes put them on for me in less than five minutes in a congenial manner. Great customer/knowledgeable service. I will always use them for any auto parts needs!

I've had plenty of experiences with different auto parts stores, but Napa Auto Parts takes the…read moreprize for being the absolute worst in the country. Customer service should be about respect, knowledge, and helping people get what they need for their vehicles. Instead, I was met with rudeness, unprofessionalism, and even verbal insults. No customer should ever be called a "bitch" when they're simply trying to purchase parts. That level of disrespect is unacceptable in any business, let alone one that claims to serve hardworking people who rely on their cars. Beyond the insult, their prices are higher than competitors, their inventory is unreliable, and the staff seems more interested in dismissing customers than helping them. After this experience, I will never return to Napa Auto Parts. If you want to be treated with basic human decency, avoid this place at all costs.

An absolute horrible experience. Wright Autoworks was recommended and had good reviews. Having…read morespoken with John I initially felt that I had found a competent and honest repair shop so I decided to drop off my car to resolve some electrical issues I had with some interior lights and my telescopic steering column not extending. I paid several hundred dollars for a diagnostic on the electrical system. While at it I had some pin hole leaks in the cooling system which required attention. I paid for a pressure test which confirmed the leak and a possible need for a water pump. Their quote for a water pump and incidentals was over $4,000.00. Note: the going rate for Jaguar water pump replacement range from $800 to $1,000.00! Additionally and although I did not ask for a quote for any suspension work I was quoted over $22,000.00 for a total suspension rebuild even though the car is not experiencing any noticeable suspension issues! Obviously I declined these quotes but decided to go ahead and have them repair the interior lights and steering column which was my main concern. Low and behold and after over two weeks and over $2,000.00 the only thing which was repaired was a single light bulb! No kidding. The steering column still does not extend, a short effecting the lights in the vanity mirrors was not repaired and the missing dome light was not replaced as requested leaving a hole in the headliner. What I learned at a cost of over $2,000.00 is to never go back to Wright Auto Works and I encourage you to do the same.

Such nice guys and reasonable. They check your car out and let you know everything that you need to…read morepay attention to either now in future. Not pushy just informative.

Took the time to talk me about my recent purchase of my old Lexus. Rather than charge me, he…read moreadvised me to go back to dealer. Which the dealer fixed my issue due to it being a new purchased. The owner honesty won my business. We have Toyota and now Lexus that will be serviced there from now on. Small waiting area but had coffee and comfortable seating. Receptionist was kind and made me feel welcome and not uncomfortable for myself being older and new there.

This outfit goes way beyond helpful. They offer great service at a reasonable price.read more

For an auto parts business, they have made this one a friendly, neighborhood go to spot. I needed a…read morenew battery and the young lady who I spoke to on the phone also replaced the battery for me. She made my experience so pleasurable I won't hesitate to go back when needed!!

Josh was professional and friendly. I went in with an issue that ended up being my battery. He…read moretested to make sure that was the issue and quickly took care of it for me.

Kenny is an absolute magician when it comes to paintless dent repair! Our new Jeep suffered a deep…read moredoor ding and Kenny (Charleston Dent Repair) made it completely disappear! And at a very reasonable price! Highly recommend this establishment!

Some nasty A/C condensation dripped onto the trunk and ATE the paint leaving a huge stain. Wish I…read morecould've taken the before pictures..... Called: Got a live answer immediately.....Bonus #1 Bring it by we'll take a look at it.....Bonus #2 Bill Ashe was professional, knowledgeable and skilled at this trade. Bonus #3,4&5 And the price was extremely reasonable $$ Would highly recommend this business. Go no where else for your exterior car needs. Bill Ashe 843-270-1754 : Thank You.

Was in from out of town & had a nail in my tire ,gave them a call they said bring it in, they fixed…read moremy tire & said no charge ,on top of that they were very nice ,would tell anyone to go there ,i also lived in mt p 20 yrs Carmine

Fantastic customer service... Totally different, and better experience than our previous highly…read morerated mechanic. We are definitely switching from here on out. Fair prices.

Top notch service, extremely good mechanics and an entire staff that works together to do the job…read moreright and treat you well at the same time. I've been a customer for 10 years and I wouldn't bring my cars anywhere else. You will spend way less than the dealer and get a much more thorough job. Not only that, but they will give you a real assessment of what you do or do not need. Such a well run shop. They get you in fast, do very quality work and stand behind their reputation.

My Single Brother passed away, leaving us to deal with his possessions, including his Jeep. I took…read moreit to Dan, and he did a very detailed diagnostic, which included pictures. Every step was easy getting the car serviced. Also, I appreciated the discount for paying by check. Thanks, Dan!