These guys are absolutely AMAZING!!! I had issues with my tires for the past week, tried to…read moretweak/fix them myself, but no such luck! I Called WW up, and they got me right in!! Ended up having a nail in each tire!! They plugged them both and I was on my way!! Excellent service, top quality customer service, and GREAT PRICING!!! This is definitely the only shop I'll be bringing my VW golf back to for any of its needs from now on!!! THANKS AGAIN GUYS!!!

I can not say enough about this business. With everything being so expensive these days, it was a…read morebreath of fresh air not to get ripped off. They saved me about 1500 dollars compared to the dealership. They were incredibly kind and explained everything before they did the work. I am now a life long customer.

Recently purchased an older vehicle and brought it in for an oil change and inspection. They…read morecompleted the work quickly and were honest about the current state of the car and work that needed to be completed. Glad to have a business like this close to home.

I called Ottohaus on Wednesday and Colin was able to get me in the very next day--grateful there…read morewas a cancellation! I dropped my car off and Chris later called to explain the issue in detail. The entire team was kind, courteous, and knowledgeable. Their customer service is top-notch, and the shop itself has a clean, upscale aesthetic that makes you feel confident your car is in good hands. Highly recommend Ottohaus for anyone looking for quality work and a professional experience!

This is a hard one to write. I've been a reliable customer for years, at least well over a decade…read more And I'm sad to say Gerald's isn't what it used to be. Let me start by saying the staff is always friendly. When you walk in, those working the registers, checking you in/out, etc. are always a pleasure to work with. While I have also had a positive experience with the techs, however, their attitude is not genuine. Recently I took my car in for new tires and an alignment. Long story short they put on the new wheels but said they couldn't do an alignment without first installing new balljoints, bushings and "might as well do the whole package and add control arms even though they're fine". Bringing what would have been a $600 job to $1,4000. Balljoints are $15-30, bushing $40- but if we wanted to do the "whole package" you're looking at roughly $200 max for a job that takes 1-2 hours. So where is the extra $600 coming from? Labor, right? Nope! Turns out Gerald's is overcharging an outrageous amount for parts. The numbers weren't adding up and I told them the new tires were fine and to bring my car down. I called a friend who has a renowned shop in Charleston for a second opinion because I had a gut feeling something was wrong. It was there he confirmed Gerald's was trying to screw me over and that my balljoints were perfectly fine and while the bushings had some wear, nothing was severe and they could have done the alignment. (Their shop successfully did it by the way with no issue and no issues popped up on my car from doing so. I also heard several horror stories from cars they had received after being at Gerald's.) I was able to inspect the balljoints and bushings myself and can confirm, everything was fine. Last year (January 2025) I had taken another car in for mechanical issues which I was overcharged for as well, so this isn't a new problem Gerald's is having. I was just hoping that would be the only time and that they might have fired those men who ripped me off. Instead, it looks like this is their new culture and they're digging their heels in. Get your tires done, sure, but anything else I would actively avoid them. They're right up there with Firestone on being some of the worst shops. Take their suggestions with a grain of salt and for the love of God get a second opinion before you let them take your money. I'm very fortunate I had someone in the industry I could call, but most places will do inspections for free or at minimal cost. It's worth it. Trust me!

Great experience at the West Ashley Gerald's. Prompt Desk service, and the wait to get 4 tires…read moremounted/balanced, installed was not long at all. Especially this was the Saturday before the "Snow" arrived in Charleston. It would have been easy to not offer service due to an early closure, but it was not. 5-Star service. Cb

Firestone has excellent and honest service technicians, management and customer service. Their…read moretrained staff will be upfront on your needs and realistic about expectations This is a true neighborhood service shop. I always get good quality service. Sometimes it can be hard to get an appointment as they stay busy, but I think it is worth the wait.

DO NOT BRING YOUR CAR HERE!!! We had my car towed here…read morebecause my control arm needed to be replaced. The tech I spoke to informed me that my axel needed to be repaired. He told me that extreme damage had been caused to my axel and my car is unable to be driven without replacing the axel. My dad is a mechanic THANK GOD and told me they were LYING. I had my dad look at the car and of course there was absolutley nothing wrong with my axel. They tried to get me to spend THOUSANDS on my car for something that isn't even broken or needing to be replaced. These people are crooks and will overcharge you for the parts you do need and scam you into replacing things that do not need to be replaced. RUNNNNN!!!!

Richard and Jake are the two that I have dealt with, they are honest and very helpful. You might…read morehave to wait to get in there for them to have time to work on your vehicle, but I'll tell you what you're gonna get an honest price and an honest job. Richard was VERY good to my mother inlaw Gerry.

I hadn't met Richard, but I met Jake. A solid citizen! I told him I heard a couple of sounds when…read moreturning the wheel of my '08 Sienna. There were 18 cars ahead of me. But instead of just telling me to come back in a few days or next week as other mechanics in other shops had done, I asked him if he could just test it out and tell me what he thought. He did just that. Told me what he thought it might be. He didn't try to upsell me. We just talked about possible causes. Satisfied I was safe to continue to drive it - I had already driven some 1000 miles, I went on my way, convinced I would come back to this shop for all my automotive repairs, if needed. Great guy! Great, old school, honest business! Highly recommend!

I have done an Uber Inspection there and the SpeeDee team had executed it extremely fast and…read moreaccurate! Their manager Batman is a man of his word and provides an excellent service as well as his employees! I strongly reccomend using their services as they get everything required done very fast and offer top notch services by highly educated professionals!

Added an extra charge that they couldn't explain and wouldn't show me the itemized invoice until…read moreafter I paid. Will not ever return

So honest I trust them, we have taken four different older cars there for years now. Very grateful…read morethey do what they do.

Looking for oil leaks. Great service, reasonable price and extremely nice service representative!!!…read moreExtremely helpful!!!!!!

My husband says: "Not only was the bill half of AAA Carolinas, but the owner was one of the finest…read moremechanics I have encountered in 50 years of motoring. I have rarely talked to anyone more knowledgeable. I would thoroughly recommend them to owners of BMW, Mercedes and other quality foreign cars who are particularly vulnerable to ripoffs from establishments such as AAA."

From the owner: Autometrics Motorsports history can be traced back to 1988 when Gordon Friedman, President of…read moreAutometrics, Inc., worked the IMSA season with Brun Motorsports Prototype effort. During this period, along with knowledge and experience with professional racing came aspirations for his own racing endeavors. Involvement in the Porsche Club of Americas (PCA) Drivers Education program introduced Autometrics, which had been primarily an import repair shop, to track cars and performance driving. In 1999, when track work took over the majority of the business, Autometrics Motorsports split off as its own entity. This was also when we decided to make the jump from amateur racing to professional racing. Our professional racing resume includes World Challenge, Grand Am Rolex, ALMS, Grand Am Continental Tire Sports Car Challenge, and IMSA GT3 Cup Challenge. Highlights include campaigning the final air-cooled 911 in the Daytona 24 in 2001; podium finishes in Rolex Series from 2002-2004; a race win and 3rd in the Team Championship in the 2005 Rolex Series; multiple podiums and wins in the 2006 CTSCC, narrowly losing the Championship and finishing 2nd with Marcus Motorsports; and multiple podiums and wins earning 2nd in the IMSA Challenge Platinum class in 2011. We continue to be highly active in PCA Club Racing, building and support cars for all classes. Our drivers earn numerous wins and podiums and set new track records every season.

Had a nail in my tire. Only vehicle and I'm from Illinois. Called and was told to stop by. I did…read more In 15, tire was fixed and I was good to go. Nice people. Saved my day. Can't say enough good things about John's.

I got a flat on River Road and was able to limp the car to John's. Matt stopped in the middle of…read morewhat he was doing to repair my tire and get me back on the road quickly, with a smile and friendly attitude. As far as value for money goes, the cost was very, very reasonable. I've told my family who live in the area that John's is a great choice for work on their cars! Thanks, Matt and John!

I pulled in and the pumps were wrapped with yellow tape. The person there politely told me that…read morethey were closed and had sold the station. He directed me to Marathon on Harbour View to buy my ethanol-free gasoline. I will miss them.

Visiting Charleston when I got a flat tire. AAA actually told me to go here. Not exaggerating when…read moreI say best decision I've made in my life thus far. I was in and out in under 8 minutes with my problem solved. Big shout out to Justice- get this guy a raise. Thank you!!